I just bought a New MacBook Pro but it isn't booting up correctly what should i do?
I don't know what the problem is i brough it home and it wont boot up properally it just keeps turning off again. What should i try?
Take it to an Apple Store or AASP as soon as possible. If a problems identified early, there is a good chance they will exchange it for another and you don't have as much worry about some major issue reappearing down the road.
If you have neither an Apple Store or AASP nearby, call Apple support today and start a case. very important.
Similar Messages
-
I just bought a new MacBook Pro. I managed to transfer everything from my older MacBook Pro to the new one. Both use Snow Leopard, the latest update.
My new one has the newest trackpad, the old one, no.
I'm have big problems using Text Edit on the new laptop--the curser does not go where I want it to go for editing, I cannot get the text to be a clear or as large
as with the older Laptop. Similarly, I cannot find a way to enlarge the menu bar. But the text edit is my biggest problem right now. I have reviewed all the preferences, particularly those in Universal Access, to no avail.
I finally gave up, used dropbox to send the text edit document to my old laptop, and continued with ease. But this is not the way it should work. I bought the
new laptop because the old one is showing signs of age.....
Is there something wrong with Text Edit while using the new trackpad?Thanks, Sig.
The old computer is a 2.6 Ghz Intel Core 2 Duo
The new one is a 2.3 GHz intel core i7
In going over this, thanks to "tallking it out" with you, I did discover the Text Edit problem. Because I've still been unable to get the new computer text size (fonts or whatever) to match the old computer, I did not notice that the curser is now different--the line midway down the curser has to be placed on the line I am working upon, otherwise the edits go elsewhere on the page. Now, with a bit of difficulty, I am able to get Text Edit to work correctly.
If you have any ideas as to why my menu bar and Text Edit type are still so slow, I'd love to have them.
(I went through the process you suggested earlier, re my Trackpad preferences, and found no improvement.) -
Hi,
I just bought a new Macbook Pro 15" with SSD 256 Gb and its almost a brand-new (the 4th time to use the device) a while ago i was trying to connect to my home wireless network it said that the connection is timed out so i clicked the airport sign on the top it said that your airport is not configured then I restarted the system but it didn't restarted it showed the grey screen with the apple logo and the spinning wheel for more than 10min so I tried the force shutdown by pressing the power button till it switched off I waited for 5min then pressed the power button to start or boot the system and again the grey screen with the apple logo and the spinning wheel, I waited for more than 20min nothing changed, any solution please?
Your help is really appreciated"Thanks a lot i followed the instructions for safe mode (i found out that i was pressing the C button after restarting) i did whats written there but the repair couldn't be performed so in addition i needed to re-formate the HD so i erased the volume and then repaired the disk--> quite disk utilities --> start the installation from the installation DVD.
Thanks really appreciating your help -
Hi, I just bought a new Macbook pro and i am trying to transfer my photos from my iPhone to my macbook. I set up the account on iTunes but it won't transfer my photos. How do i do this?
Hi, I just bought a new Macbook pro and i am trying to transfer my photos from my iPhone to my macbook. I set up the account on iTunes but it won't transfer my photos. How do i do this?
-
Hi, I've just bought a new Macbook Pro and started migrating from PC but the remaining time is about 70 hours long, I just wanted to know if that timing is normal and if not, does leaving running my MacBook that time can affect it?
70 hours... no, it's not normal but it can't hurt your Mac to be running for that amount of time.
Try this support article > OS X Mavericks: Transfer your info from a PC -
I just bought a new macbook pro and my CS6 migrated, but now when I open existing documents, it launches a free trial version. There doesn't appear to be a way to enter my serial number or communicate that I simply have a new computer. HELP! There is no customer support for this. I can't believe what a poor service company Adobe is!!
The problem was that you migrated CS6. Unfortunately, migration doesn't work because it doesn't move all the files.
First, you'll need to use the Adobe Cleaner Tool to remove the components that were installed:
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
Second, you should install a clean copy of CS6. Here is a link:
Other downloads -
I started using LT 4 and I have a serial number, also upgraded to LT 5 and have a serial number. Now I just bought a new Macbook Pro and installed the LT 5, but it doesn't accept my serial number. Why?
When you installed the Lightroom 5 on your MacBook, did it ask for both serial numbers. Since you purchased Lightroom 5 as an upgrade, you need both the serial number from your original purchase as well as the new serial number for Lightroom 5. If you have both of those numbers and they are still not being accepted then you will have to contact Adobe customer support for a solution.
-
Wonder if anyone can help? Have just bought a new Macbook pro and installed FCP7. I thought that I would get quicktime pro as standard but stuck with QTX. Downloaded QT7 but it won't let me install it. Says I can't do install as I already have QTX. Does FCP not come with QTpro or am I jsut being stupid. Any suggestions would be great. Thanks. B
Hi there,
Are you running Lion or Snow Leopard? either way this may help by the looks of it.
http://www.macworld.com/article/161320/2011/07/lion_quicktime7.html
cheers
Andy -
I bought a new macbook pro but it doesn't want install os x mountain lion
I bought a new Macbook Pro but it doesn't want to install os x mountain lion.
I started the pc, filled in my language, chose "install os x mountain lion", it took a while, the pc restarted and asked the same things.
What am I doing wrong? I can not go to my desktop.
When the pc is restarted os x lion mountain is installed but i can't go to my desktop.Either that or they failed to install an OS on it before shipping.
For a brand new Mac, I'd return it.
Here is the article on Recovery, which is what you are seeing: http://support.apple.com/kb/ht4718
The hard drive should have a hidden partition which holds the standard Recovery HD. That is what you use to repair and reinstall. If that fails, or you have to replace the hard drive, you can use Internet Recovery which boots into Apple's servers.
You could try Using Disk Utility to see if you can Repair the disk while booted into Recovery, but it just all sounds like a future of bad things if it starts out this way. -
Just got a new macbook pro but it already has a password on it.
just got a new macbook pro but it already has a password on it. the place i bought it from did the setup for me. where can i find the password from?
Get the password from the shop.
-
Just bought my new MacBook Pro and..???
I hope this is not a redundant issue; I didn't see it in the search results.
I just bought a new MacBook Pro today from my Apple Store, that was supposed to have a 160 GB hard drive with Leopard already installed.
When I started it up, I noticed that I had Tiger 10.4.7 installed, and that the 160 GB HD was showing a capacity of 148 GB, with the OS taking up an extra 12 GB after that.
I do have the Leopard disks, but I'm hesitant to do anything until I get an answer on this HD question. Did somebody make a mistake?
Some context: I'm a loyal Mac user since 1990, but my last purchase was a PB G4 in 2001. So you can imagine how delighted I was to find a HD of that size on a Mac, but now I see that in true form, the system software is now enormous?
Can anybody help someone like me -who has obviously been out of the loop in terms of keeping up with the upgrades- understand what is going on with this stuff?
This stuff being:
-the actual amount of HD space I can expect to get from "160" GB
-the amount of space Leopard takes up
-and, are we talking in relative terms about a very low amount of HD space once I get things like the Master version of Creative Suite loaded on?
Excuse my naïvete, but how and why did these programmes get so bloody big?
Message was edited by: honourNo hard drive on the planet gives you the full number of gigs as they say. 200 gig drives give you 180 something, 160 gigs give you 148. That's just the way it is. I won't bore you with technical reasons. What you got is 100% normal. OSX itself doesn't take 12 gigs, but the iLife suite comes with a TON of content like audio loops, video files for iDVD, and all the other crap that goes with it. That's about half of the gigs right there. And yes, the size of installed programs has grown and grown and grown.
My CS3 Design Premium suite takes up about 5 gigs total. The Master collection will be more, I'm guessing 7 gigs maybe?
Bottom line, 160 gig harddrives are puny really. I just bought a 17" MBPro 2 days ago, paid a cool $3,000 for it with tax. For that kind of cash, Apple should really be putting 200 or 250 gig drives in as standard. They retail for only a few bucks more than the 160s...
I have a 7200 RPM 200 gig drive ready to go whenever I feel like re-installing all my apps and such.
In closing, you have a perfectly normal machine, and those numbers are spot on correct. -
Hi,
Im a new Mac user. I currently just bought a new MacBook Pro. The first computer I got apparently had a problem with the flex, so I had to go change it for a new one. The first one had the latest operating system, the second one the store gave me didn't, yet it's still a brand new computer, so I don't see why I should have to pay for the new operating system, which should already come with my brand new computer. So I am trying to contact apple so they may give me permission to download it from the app store for free, due to this inconvenience and first bad experience. The vendor tells me that sometimes new computers may come with old operating systems because they're from an old batch of new computers. Oh and by the way, I'm from Honduras, and bought it at Jetstereo, in Tegucigalpa (the capital). This store is a licensed distributor.
Hope someone can help me,
Ankie ZapataGo to the Mac App Store main page and click on Support under Quick Links.
(82704) -
HT201364 I just bought a new Macbook Pro and I'm not sure if I have the new Mavericks as my OS.
I just bought a new Macbook Pro and under current operating system, it list OS X 10.9.1 as my current system and says I can update to Mavericks. Isn't 10.9.1 the newest OS for Mac? This is my first Mac and I'm not sure about the way it lists the OS systems in the "about this computer tab". I tried to update to Mavericks and it will not allow me to update, despite meeting all of the above requirements. Can anyone help me?
Mac OS X 10.9 and 10.9.1 are Mavericks.
(96412) -
i just bought a new Macbook Pro and loaded all my info from My old Macbook...now i can't remember for the life of me my Admin Password (which i created 3 years ago)...is there ANY WAY to bypass this on my new Macbook Pro and begin again...?
I assume that you don't have the installation discs, so:
1. Reboot
2. Hold command + s key down after you hear the chime.
3. When you get a text prompt enter in these terminal commands to create a brand new admin account (hitting return after each line):
(Type these commands very carefully)
mount -uw /
rm /var/db/.AppleSetupDone
shutdown -h now
4. You will go through the setup process again, create a new admin account, login to it and then change your existing account password or whatever else you need to do. You can delete the account you made in this process, or not. -
Just bought a new MacBook Pro. Would like to transfer my Waves plugins from My old Hard Drive into my new MBP. Is there a simple way to do this?
Hi
The easiest and most reliable way would be to download the installer from Waves and re-install.
CCT
Maybe you are looking for
-
Hello, i am a student at The Open University "APEIRON" Travnik (www.out.edu.ba), i am pursuing a Masters degree in IT, we have one Exam called Java programming. My practical exam part is to create a program that should enable user to manipulate stude
-
CTI OS desktop agent cannot answer call
Hello All, I am seeking a suggession on a issue which seems to be lying with network. Agents are located in different location and all remaining Cisco components like ICM, CVP and CCM are in data center. Agent succesfully logs in via CTI os Dsktop ag
-
Are old messages stored in a table ?
are the message send to B1iSN stored in a table ? before they are sent , they are in the SEVT table , but after the SEVT rows are deleted . Can i find the old messages in another table ? thanks
-
Sharepoint Export API - Returning rows with a starting row beyond 5000
Until this last week I have been using looping REST connector logic to extract all of our customers Sharepoint data through the Export API. I was doing this by incrementing the starting row for each call by 500 with a row limit of 500 for each call.
-
agendus app on my iphone 5 crashes after 3 weeks of reinstallation please advise or i want my money to be refunded? what is the procedure ? wishes dinesh