I just bought a new printer for my iMac version 10.7 but I am able to install the software but for some reason I am not able to view the printer under system preferences to add the printer. It is connected with the USB cord!!

I just bought a new printer for my iMac version 10.7 Lion but I am able to install the software but for some reason I am not able to view the printer under system preferences to add the printer. It is connected with the USB cord!! It as if the printer does not show up in the add printer section under system prefernces!!

I checked the manufacturer and apple site to see if my printer is supprted and it said it was!! I am using the HP officedeskjet 4500 G510a-f (HP Officejet 4500 Desktop)!! Still does not show up under add printers please help!!

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I just bought a new computer and when i click on itunes it says i need to install ASL.dll, but i'm scared if i instal it or reinstall itunes i will lose all the music i've bought from itunes, what do i do?

HHHHHEEEEEEEEEELLLLLLLPPPPPPPPPPPP!!!!!!!!!!!!!!!!!!i just bought a new computer and when i click on itunes it says i need to install ASL.dll, but i'm scared if i do or re-install itunes i will lose all the music i have bought from itunes, what do i do?

Welcome to the Apple Support Communities
The music is stored on the iTunes library. This library isn't deleted when you uninstall or reinstall iTunes, so you will keep everything. Anyway, it's better to make a backup of the library. Apart from that, you can download the purchased music as many times as you want

HT203433 I purchased 8 songs on September the 18th, for some reason I am not able to dwnload on to my ipod. When I try I get a error that the songs cannot be found. Wha t can I do?

I purchased 8 songs on September the 18th, for some reason I am not able to dwnload on to my ipod. When I try I get a error that the songs cannot be found. Wha t can I do?

have a look at this support article.

HT4623 I have an iPhone 4 and for some reason I'm not able to update the software. I go to Settings then General but it doesn't even have a Software Update option. Am I missing something?

I have an iPhone 4 and for some reason I'm not able to update the software. I go to Settings then General but it doesn't even have a Software Update option. Am I missing something?

With iOS 4, the only way to update your software is connected to iTunes. OTA (over the air) updates were not available until iOS 5. You will need to connect your iPhone to a computer and use iTunes to download and install the iOS updates on your iPhone (at least until your iOS version is 5.0 or higher).

TS1967 I have just bought a new computer and downloaded latest version of itunes. It has all installed fine, but when I sync my ipod, it shows all the songs but won't play any of the songs in that library. Also, I can't add new files.

I have just bought a new computer and downloaded the latest version of itunes. It has all installed fine, but when I plug my ipod and sync it, the music library shows all the songs and videos that are on there, but won't let me play them. Also, I can't add any new songs to the same library. It saves them elsewhere. I have had the previous version on another computer and it worked just fine. I have been online trying to find an answer but nothing. Hope someone can help me. Thanks

Installing iTunes does not cause content to magically appear on the computer.
Your media is only where you put it.
iOS devices are not backup devices.
Copy the media from the old computer to the new computer.

I just bought a new late 2013 27" iMac base model from the Apple Store.

Hi, I just recently purchased the new late 2013 27" iMac from the Apple store, base model that is $1999.00. This is my very first iMac and I was wondering if this is a good first time iMac users PC? My wife will be mainly composing music on it. Any thoughts would be greatly appreciated, thanks!

Yes, it's perfect. FWIW, next time you plan to buy a computer ask this question before you purchase it, not after.

TS1717 For some reason, I am not able to re-arrange my songs on playlist. This problem just appeard as I was creating a new playlist

What can I do to organize playlists? Suddenly, I am not able to move songs around

You need to select the heading of the left-most column of numbers as the sort column, then you can reorder.
tt2

I am using the iPhone 6 updated to current version, and I cannot send photos to my Family via iCloud. When I first started the account 30 min. Ago I was able to send photos. Then for some reason I was not able to send or comment photos, what's wrong?

I opened a family iCloud sharing account recently, at first I was able to share photos but now all I can do is receive photos and comments. I currently have the iPhone 6 updated to the current version. Is there something wrong with my phon? I restarted it as well as checked all of my connections the wifi is fine, but all I can do is recieive photos and comments. What could possibly be wrong?

1. You did not get an error message telling you that your iPhoto library was getting full. You got a message telling you that your HD was getting full, right?
OS X needs about 10 gigs of hard drive space for normal OS operations - things like virtual memory, temporary files and so on.
Without this space your Mac will slow down as the OS hunts for space on the disk, files will be fragmented, also slowing things down, apps will crash and the risk of data corruption - that is damage to your files, photos, music - increases exponentially.
Your first priority is to make more space on that HD. Nothing else can be done until you do.
Purchase an external HD and move your Photos and Music to it. Both iPhoto and iTunes can run perfectly well with the Library on an external disk.
Your Library has been damaged from being run on an overfull disk.
How much free space on it now?

I just bought a new nano today and I'm trying to download music to it from my itunes account but when I connect it to my computer a window appears and says an ipod has been detected but not identified properly. What does this mean?

How can I get my ipod nano connected to itunes?

What you have on your computer is your iTunes library, not an "account."
Did you download and install the latest version of iTunes, which is available here?
https://www.apple.com/itunes/
If you have an earlier version, it may not support the most recent iPod nano, which could explain why Windows does not have the device driver to identify it.

Hello there i have a question, so i just bought a new MacBook Pro today and they told me i could get Mountain Lion for Free? How do i get it? and When?

i just bought a new macbook pro at best buy and i need to know how i could get mountain lion for FREE?

Wait until it becomes publicly available, and then click here and follow the instructions.
(67754)

Why is my mac is not connecting with the wireless keyboard

For two days my iMac hasn't been connecting with the keyboard, I changed the batteries for the keyboard but it's still to working. Any suggestions?

If you're using IP addresses in the 192.168.x.x range they are not information that anyone here can use to "get at" your machines. So, please reply with the following information from one of your devices that works, and then it will be clear what IP addressing scheme you have that the mini needs to fit into:
ip address
subnet mask
default gateway
DNS server
DHCP server
if your access to the internet is via a router/gateway, those devices usually have a web interface for administration. It would be helpful to use it to find out the range of IP addresses that are being used for DHCP. Using the exact same IP configuration on one machine that another already uses causes IP address conflicts, and the last machine to try to use the conflicting address will have its address disabled, so that's why the last thing you tried didn't work.

I just bought a new PC and I have re-installed my Adobe Creative Suite Standard on it. Software open fine. PROBLEM: The toolbars (menu stuff) appear extra-small, too small for me to read... I sent on the PC setting to try to change the display resolution.

I just bought a new PC and I have re-installed my Adobe Creative Suite Standard on it.
Software open fine. PROBLEM: The toolbars (menu stuff) appear extra-small, too small for me to read...
I went into the PC settings and tried to change the display resolution. This changes the size of all the icons (not only Adobe) but it does not solve the problem when I open an Adobe application (Photoshop or Illustrator)... The PC is run under Windows 8.1 and my display resolution is 3200x1800 (but again, when I change the settings for a smaller resolution, only the size of the icons is affected. Once I open the software, the problem is still there, extra-small toolbars...). Help!!!

Anything before CC is not high-DPI compatible. Feel free to continue to experiment with your system settings.
Mylenium

HT1976 I am in turkey. Just bought a new Turkcell SIM card for my iphone3gs. When I try to connect to Turkcell network, it says that the selected network is restricted however the sim works in ordinary phones. Can you help please.

I am in turkey. Just bought a new Turkcell SIM card for my iphone3gs. When I try to connect to Turkcell network, it says that the selected network is restricted however the sim works in ordinary phones. Can you help please.

If a phone is sold from one friend to another and wants to use it on a different carrier the friend can contact the carrier it was sold by to request it unlocked. I know AT&T, Verizon, and Sprint will give you the steps to unlock it as long as the original contract it was bought under has been completed. eBay/Craigslist is really not the best place to try to get "unlocked phones" from, if it turns out the phone isn't unlocked then I'm really sorry you got stuck with that one and as stevejobsfan said above I would report them immediately and see if you can recover your money. I sell phones for a living and this happens a lot

Just bought a new printer and download the software

Hi,
I just bought a new printer and I need to be able to print all of my homework assignments off but i tried to come to the website on several occassions, the site is always down. So what do I need to do next? Do I call someone about the problem or do I just take the printer back and buy another one from another company. And I do not have a CD drive for my small laptop.

Hi,
What is your printer and the Operating system of your small laptop ?
Regards.
BH
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HT1459 Just bought a new ipod shuffle for my kid and cannot set it up because it does not show up in itunes. Also the charging light does not light up. what could be wrong, as i am able to see both my iphone and ipad on itunes on the same pc?

Just bought a new 4th gen iPod Shuffle for my kid. Problem is I cannot do the initial set up, as the device does not show up on iTunes on my PC. Also the charging does not light up. Any ideas on what could be wrong, as I am able to see both my iphone and iPad on iTunes using the same PC?

I also tried manually underlining a few things on the new iPad and when highlighting a paragraph, it would skip a few lines and the line would go through a few as well. Looks like a major iBooks glitch needs to be addressed here.

I just bought a new printer for my iMac version 10.7 but I am able to install the software but for some reason I am not able to view the printer under system preferences to add the printer. It is connected with the USB cord!!

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