I just bought Adobe Acorbat DC, but it want old series No. or not allow me to use. the question is I have no that kind of No. the old one is a trial, even follow "find your series No" solution, my account & order history was blank, please tell me what sho

I just bought Adobe Acorbat DC, but it want old series No. or not allow me to use. the question is I have no that kind of No. the old one is a trial, even follow "find your series No" solution, my account & order history was blank, please tell me what should I do now@ !

this page shows the 'full' version (more expense ~$500 u.s.) and the 'upgrade' version (less expensive ~$200 u.s.), Plans and pricing | Adobe Acrobat DC
if you bought the less expensive one you must own a qualifying (acrobat X or acrobat XI) version

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