I just bought an absolutely brand new ipod touch 5th generation and it wont charge

With my computer or with my wall charger. I cant put it into DFU mode because its dead and I have no clue how to turn it back on if it wont charge.. Please help.

I also have just tried plugging it into my wii, a hp laptop and ps3. Still no dice. On the ps3 it comes up with the plug and lightning bolt but never just the lightning bolt. I tried my wall charger all over the house sill didnt work.

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Full automatic Itunes synchronization impossible for a brand new Ipod touch 5th generation

Hey all,
I bought a brand new Ipod Touch 5th generation which won't synchronize my whole music library through Itunes (very latest version of the app).
The ipod runs IOS8 and the mac mini runs Yosemite latest version.
I already had issue synchronizing music the very 1st day I had the Ipod touch. As a result, went back to the Apple store for changing it for another device, thinking the Ipod was faulty, which Apple accepted and changed my device for a brand new one.
Since then, still unable to synchronize the full music library through itunes. I performed several full resets both on the mac mini and of the Ipod touch with no success. The synchronization seems to run fully normally with no warning pop up saying it failed or whatsoever and the sync process is very very long. But once done, my Ipod remains empty with no data at all.
The weird thing is that Photos are fully synchronized with no issue at all.
I contacted the Apple assistance who argued that my music library might be faulty and have corrupted files in it. So I cleaned it up, suppressing some files I had in double etc.
BUT still, no success, I had to go through the entire library to sync manually, but even then, I was able to have on the device, only half of the library, i.e. around 25 go. once the ipod display 25 to 30 gb remaining, it won't sync no more files.
Although I cleaned up the entire library and reset both devices hundreds of times, I have no clue why even manually, I'm completely unable to have my whole library automatically sync.
I spent hours on the phone with Apple assistance to get some help with no success so far. I even re-installed Itunes completely, still without any result at all.
I was only able to upload on the Ipod only half of the music library, and there are still 25 to 30 GB space remaining on the ipod and 20GB of music to be uploaded.
The automatic sync process always fails any time I try to run it, except for the photos, books etc.
I must say I also have an 160 GB Ipod classic with which I never had any problem so far, and which fully sync my whole library with no issue at all.
I read on the internet that some other users of IOS8 are accountering the same issue with itunes.
COULD SOMEBODY PLEASE HELP, I'M DESPERATE, given the price of the Ipod I really do regret I bought something that does not work properly. Quite disappointed

Yes the system just keep sync as everything is normal, but then no song is actually uploaded to the ipod.
And the remaining space bar shows the ipod's empty.
the automated process will just keep sync as if normal and the last step saying 'applying the modifications" just keep going on and never ends.
I was only able to upload manually half of the albums, all songs comes from different sources; ripped from CD for great part, but also downloaded from the internet from trusted websites.
All songs play normally through Itunes on the Mac Mini.
But then when trying to sync the whole library automatically, nothing happens and I only get tags of the different albums, as if there, but actually it won't play none and the Ipod player just keep skipping as if no musical data is there.

Brand new Ipod touch 5th generation won't charge.

Hi! So i just got my brand new ipod touch 5th generation in the mail. I went to turn it on but there was no power, so then i plugged it in to charge, but now every time i try to turn it on, the red battery charge symbol shows up, and its been charging for an hour now. I have used many apple products before and they usually dont take that long to charge. Does anyone know what the problem is?
PLEASE HELP!
thanks.

Not Charge
- See:
iPod touch: Hardware troubleshooting
- Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

The head phone jack on my brand new iPod touch 5th generation is not working properly

The head phone jack on my brand new iPod touch 5th generation is not working properly. It has sound without the headphones in but when I plug them in it has no sound, it's low, or poppy. I had only used my apple supplied headphones once before and it worked fine. I know it's not the headphones because I tried them on my girlfriends phone and they worked fine.

- Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so. There is a little switch in the headphone jack that disconnects the speaker when the headphone jack is inserted.
Try the following to rule out a software problem
- Reset the iOS device. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings/new iOS device.
- Make an appointment at the Genius Bar of an Apple store. Seems you have a bad headphone jack.
Apple Retail Store - Genius Bar

I just got the new ipod touch (5th generation) and it will show up on my computer but it will not show up on itunes and it won't connect. Please help!

I just got the new ipod touch (5th generation) and it will show up on my computer but it will not show up on itunes and it won't connect. Please help!

See:
iOS: Device not recognized in iTunes for Windows
You need iTunes version 10.7

Bought a brand new Ipod touch 5th gen. it wont activate...what do i do?

Bought a brand new Ipod Touch 5th gen. it wont activate, what do I do?

I'm having the exact same problem. I got a new one for my sons birthday yesterday and CANNOT activate it. Anyone know why?

HELP!! My Brand New iPod Touch 4th Generation is not Keeping Charge

On June,28th I bought myself a brand new ipod touch at The Source and it was keeping charge just fine till I charged it the second time. Last night I charged it for 4 and 1/2 hours last night and used it that night for about an hour or two then after I went to bed shutting it off fully and got up the next morning the stupid thing was completley drained it has been getting a lower and lower charge so I consistently have to have it plugged in. Anyone got any soutions for my problem if not I'm bringing it back for a refund.

See here for different ways to conserve your iPod's battery life.
http://www.apple.com/batteries/ipods.html
B-rock

I just opened my brand new iPod touch 4th generation, and it's frozen with green, vertical lines. Does it have to be replaced?

It's Christmas morning and my parents bought me a new iPod Touch 4th Generation 4G 32GB. I started charging it, 5mins later I walked back into my room and there I saw it - frozen, white screen with light green, vertical lines. It's brand new, and I just opened it about 5mins prior. I never dropped it, it never touched water. My mum bought it at the nearby Target. I opened it, in it's case and everything. So I have no clue what happened. I really hope the workers at Target didn't just sell me a broken iPod. This really stinks, and I really hope somebody can help me. I feel terrible for my mum having spent so much on it. So please, someone help me out.

Hello planb77 / PANIDORA, I'm having the same problem. I'm using my iPhone 5S or my iPad Mini cable and wall charger to do it (both originals) , and the iPod Shuffle does not charge at all, doesn't matter if is direct on the wall or trough my Macbook Air.I 've restored it once, but nothing has changed. What else can I do?

HELP! My brand new iPod touch 5th generation might be broken!

Hello, I recently got my Space Gray iPod touch 5th Generation that is 32GB and version is iOS 7.1.2. When I finally got it and was opening the package and trying to open it. I didn't know that there were 2 tabs on the bottom and top and I tried to pull the ipod out itself. I noticed I had to pull the tabs and then I got paranoid that I bent the ipod and it broke from the inside. Anyways, I set it up with no problem but when I went to sign in to App Store from my apple account and switched the keyboard to the numbers and other characters the keyboard got these weird short white lines and I got paranoid but when I switched the keyboard again and went back to the numbers keyboard the white lines did not appear. Now nothing strange is happening but I though that was a sign of my ipod was broken from the inside so I shaked ipod and heard nothing rattling from the inside so that gave a little relief. But I'm still VERY stressed out and paranoid because my mother got me this iPod from going to 5 stores to find the color I wanted and now I thought I was going to break it . Please help me apple community. Is the inside of my ipod ok? are there any other signs of the inside of the ipod broken? Please help, I'm only 12 and I'm going through so much stress .

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

I got a new iPod touch 4th generation and now it charges but uncharged really fast and sometimes it doesn't charge after hours of charging....is it my charger,my iPod and should I send it in?

I don't know what to do please help.

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

My brand new ipod touch 5h generation doesnt charge and doesnÂ´t turn on!!!! Help!!!!

I just purchase a brand new ipod touch 5th generation, and it doesn´t charge and doesn´t turn on etheir. Has I sad, is a brand new ipod that a bought at a dutty free. What can I do?

Not Charge
- See:
iPod touch: Hardware troubleshooting
- Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

My brand-new iPod touch (5th Gen) battery takes a very long time to fully charge, even while not in use. Why is this and what should I do?

Just recently bought a brand-new iPod touch, 5th generation. To be exact, got it two days ago, this past Saturday, on 12/13/2014. Initially, when I first turned it on, it had a fully charge and I didn't need to charge it. I also didn't see anything in the very small and limited start-up guide you receive with it to charge it for a certain amount of time before use, or to use it until the battery dies, then charge all the way, like a lot of electronic devices have you do when you first purchase them.
So I was assuming I didn't need to do anything like that. First question, should I have charged it for a period of time before use? Should I have used it until the battery died, then plugged it in and charged it fully before use? Or is none of this necessary initially and iPod batteries are good to go from the start?
Please excuse me if this is an obvious question, as this is my first ever iPod. Anyways,like I said, nothing in the "instructions" said anything about that, so I didn't do it, I just used it until it got below 20% battery left, then I plugged it in.
Now for the battery itself, it takes literally a day or so to fully charge, even while not in use. Even if I use it for a while, turn off the iPod to make sure it shuts off all background data and apps, and then plug it in to charge, it still charges extremely slowly. I've never seen a device take this long to charge. As for the battery life itself, I'd say at full charge it lasts about 4-5 hrs, maybe 6, and then I have to charge it again. Meanwhile it takes around 24 hours, without me using it, to fully charge. If I use it while its charging, the battery decreases faster than it charges, and eventually I'll get the typical "20% battery remaining" message pop up.
I know it is charging, as the lightning symbol is next to the battery symbol. Specifically, right now, I plugged it in about 1 hr 30 minutes ago, and it has barely gone up. Also, whenever I press the home button to check the battery, I can see it jump down from about 50% to somewhere around 25%-30%. What is that about?
This is really frustrating, and I'm seriously contemplating either taking it back and trying my luck with a different iPod, or just taking it back and getting my money back. Any help and clarification on this matter would be greatly appreciated, and I'll answer any questions I can to shed more light on this.

It will take longer to charge the 5G's battery than either the 3G or 4G's battery.
Not Charge
- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
- Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable.
- If a 5G iPod
Iphone 5 lightning port charging problem - SOLUTION!
- Try another charging source like a computer's USB port
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

I have a problem updating the new ipod touch 5th generation

I have a problem updating the new ipod touch 5th generation and I need help:
With each attempt I receive the message:
iTunes has detected an iPod in recovery mode. You must restore this iPod before it can be used with iTunes.
The iPod only displays a USB cable with an arrow pointing to an iTunes logo.
I receive a "Are you sure..." message with the 2 options, one to Restore and Update and the other to Cancel.
Each time I have selected the Restore and Update button and then moved through the acceptance screens. Then iTunes begins to download the iOS 6.0.1 Software Update, which usually takes about 50 minutes. During the download I will receive messages that an iPod has been found in restore mode.
After the download is complete no update occurs to the iPod and iTunes displays the Device Summary screen showing derive Name as iPod and all other items as n/a.
The iPod was working great without any known issues prior to attempting to update the OS.

Maybe:
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.

Just bought my daughter a new ipod touch. and the screen broke not even 4 days old. Can it be fixed? i

I just bought my daughter a new iPod touch for her bday its not even 4 days old and the screen completely shattered on it. Can this be fixed or do I just have to toss it. I've never bought an I pod or anything before.

Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
Apple - iPod Repair price
You can do this an an Apple store
Apple Retail Store - Genius Bar
Or send it to Apple
Apple - Support - iPod - Service FAQ
A third-party place like the following maybe less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the screen yourself if you are up to it
iPod Touch Repair – iFixit

Brand new ipod touch 5th gen 64gb problems with first power on

I have just received a brand new ipod touch 5th gen 64 gb from amazon. After reading the instructions i tried to power it on but nothing happened.
It was suggested on here to try the recovery start but again, nothing happened.
I then plugged the device in to a wall socket charger to see if the battery is flat,but the apple logo comes on for about 15 seconds then goes off again. If I hold down the home button while the apple logo is off, after a while the ipod goes into recovery start up, but as soon as i unplug it from the wall socket adaptor it turns off.
It will not do anything plugged into the usb soccket of my laptop.
Any ideas or will I have to return this to amazon?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. You can go to an Apple store even if yo purchased it from Amazon
Apple Retail Store - Genius Bar

I just bought an absolutely brand new ipod touch 5th generation and it wont charge

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