I just bought an iPhone 4 a few weeks back. I tried to delete their icloud account, and add mine but it's asking for a password to delete it. I have no way to get in contact with them. Is there any way around it?
I just bought an iPhone 4 a few weeks back. I tried to delete their icloud account, and add mine but it's asking for a password to delete it. I have no way to get in contact with them. Is there any way around it?
There's no way around it. The former owner needs to erase the phone and remove it from their account as explained here: http://support.apple.com/kb/TS4515. No one else can help with this, including Apple.
Similar Messages
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I bought an iphone 4s off of kijiji and the phone is linked to the persons apple id, and i ant get in contact with them. is there a way i can activate my phone without having to jailbreak it.
You won't be able to activate it even if you do jailbrake it. There's no way around activation lock without the assistance of the prior owner.
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Hi everyone,,i bought a used iphone 5 with iOs 7.0.3. i want to delete the icloud account and add mine. I have sent an e-mail to the current account being used in my iphone. How can i get rid of this account plzzz help me ou
no i called the store owner from whom i bought it. he was like i will check in records and if there is something i will let u know...he was like send an e-mail its better so if it was stolen so the shopkeeper wouldnt let me to e-mail to the owner
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Just like the description above. Changed my Apple ID online and in the phone, but when I go to the App Store it asks for the password to the old ID. Then when I put the password in it says that it's incorrect.
Go to settings>store and make sure the new apple ID is logged in at the bottom of the page.
If not, log out of the old one and sign in with the new one. -
Im trying to update an app on my phone but keeps asking me for the password of my cousins account, and I have never purchased an app with his account. I restored my cousins phone on my computer but I dont know if that has to do anything with the problem.
Because that person’s Apple ID was put inside the application when it was downloaded from the iTunes Store.
(120240) -
I pretty much asked it in the question, any help would be appreciated!
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551 -
Need help getting my pictures from ICloud I already signed I to my new phone but I can't see them on my phone
There are a lot of misconceptions about Apple's iCloud-based Photo Stream service. Allan Sampson's advice is the best place to start to resolve your issue.
I recently wrote an article on my blog that serves as an overview of Photo Stream. I created based on a startling conversation I had with a co-worker who routinely deleted photos from their phone believing that iCloud was a limitless backup service. Ouch!
http://www.mikerisner.com/news/kwik-koncept-photostream-and-icloud
Best of luck finding a solution. -
I have lost my iphone 4s and want to use find my iphone app on my boyfriends iphone 3s to delete the info on my now lost phone. Do i need to log out of his icloud inorder to log into mine to do this on his phone?
You need to use the Find My iPhone app (in the itunes store - free). When invoking it on a device, you enter the ID password of the account the lost device is connected to. You can also use a computer's browser and log into icloud.com.
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I just restored my phone, however I have to sign into icloud and the phone is set to the previous owner's email and password. I am unable to get in contact with them. What can I do?
Please help!Hello codyfromseminole,
After reviewing your post, I believe your device is under Activaltion Lock. The following article will provide you with more information about the feature:
iCloud: Activation Lock
With iOS 7 or later, Find My iPhone includes a feature called Activation Lock, which is turned on automatically when you set up Find My iPhone. Activation Lock makes it harder for anyone to use or sell your iPhone, iPad, or iPod touch if it’s ever lost or stolen.
With Activation Lock, your Apple ID and password are required before anyone can:
Turn off Find My iPhone on your device
Sign out of iCloud on your device
Erase and reactivate your device
Important: Make sure to remember your Apple ID and password, and that your password is unique and secure—someone else shouldn’t be able to guess it. For more information, see the Apple Support article Security and your Apple ID.
If you want to give away or sell your device, be sure to erase your content and settings (in Settings > General > Reset > Erase All Content and Settings). When you erase your content, Find My iPhone and Activation Lock are also turned off.
If you no longer have the device, follow the instructions to remove a device you no longer have. For more information, see the Apple Support article What to do before selling or giving away your iPhone, iPad, or iPod touch.
For more information about Activation Lock, see the Apple Support article Find My iPhone Activation Lock in iOS 7.
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD -
Hi, I loaded an iTunes card and bought an audiobook a few weeks back! I was unable to download it because my wifi was down, my wifi has just been fixed but now my audiobook purchase is not available but the cash has been taken? Any ideas how to solve this
When I use find file http://www.macupdate.com/app/mac/30073/find-file (which does tend to find files that "Finder" can't), it's not coming up with any other itunes library files that have been modified in the past week, which I know it would have been - unfortunately, I don't have a very recent backup of the hard drive. It would be a few months old so it wouldn't have the complete library on it....any ideas? I'm wondering if restarting the computer might help but have been afraid to do so in case it would make it harder to recover anything...I was looking at this thread https://discussions.apple.com/thread/4211589?start=0&tstart=0 in the hopes that it might have a helpful suggestion but it's definitely a different scenario.
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I have an Iphone 4, I have music files that appear on my phone that I want to delete, when I link it to my computer the songs on the phone will not appear in Itunes so I can delete them, Is there any way to delete these song off the phone without going through Itunes?
Nope, it either needs to be plugged in or turned on with the power button.
A replacement iPhone 4 is $149, but at least the whole phone is replaced. -
i'm having trouble with installing a 8g kit in my late 2009 mac mini. when the parts are installed all i get is a beeping sound, is there any way to get around this?
What is the source & link to this 8 GB kit please?
Can you count the beeps or flashes?
1 beep = no RAM installed
2 beeps = incompatible RAM types
3 beeps = no good banks
4 beeps = no good boot images in the boot ROM (and/or bad sys config block)
5 beeps = processor is not usable
In addition to the beeps, on some computers the power LED will flash a corresponding number of times plus one. The LED will repeat the sequence after approximately a 5-second pause. The tones are only played once.
Note: In this case, a flash is considered to be 1/4 second or 250 ms or greater in length.
http://support.apple.com/kb/HT1547 -
I found my old iPod that I haven't used since about 2010, and I no longer have the computer that the library was synced with. Is there any way to get my music off of it so that I can put it on my new iPod? The old one is a 30 GB from 2005.
CS2 is very old and reached its "end of life" a while back. So probably won't run on modern operating systems. If you can still run it, you'll need to uninstall what you have and re-install with the download link below to activate it.
Error: Activation Server Unavailable | CS2, Acrobat 7, Audition 3
Nancy O. -
Import photos without copying? I Have thousands of photos on a hard drive separate from my mac and i dont have enough space on my mac to copy them to. Any way to import without copying to the local hard drive?
Yes, but you might want to think carefully about it.
A Referenced Library is when iPhoto is NOT copying the files into the iPhoto Library when importing. The files are then stored where ever you put them and not in the Library package. In this scenario you are responsible for the File Management.
This is an attractive option for some users at face value, but it contains a significant number of issues that you might want to consider before making the decision to run a Referenced Library
How to do it:
iPhoto -> Preferences -> Advanced and uncheck the box at 'Copy items to the iPhoto Library'
Now when you import iPhoto makes an alias in the Library Package that points to the stored file. Note: iPhoto still creates a thumbnail of the image and it makes a Preview of edited photos inside the Library Package.
Issues?
1. You are responsible for file management. That's more work:
You must first move the files from your camera to the storage location before importing.
If you want to delete files then you must first trash them from iPhoto and then afterwards find them in your storage and trash them.
Thereafter, you cannot move the files on early versions of iPhoto at all, on iPhoto 08 and later you may move them on the same Volume or Disk. If you move them to a new volume or disk the aliases my break. If they are on an different volume and you move them the aliases will break.
You cannot rename the files.
Migrating: moving to a new machine, moving the files to another disk are all a lot more complex.
2. You gain no extra functionality from running a Referenced Library. Nothing. This is just storage. You still manage the files via iPhoto. You edit them with iPhoto or via iPhoto's External Editor setting, otherwise you're changes will not be available in iPhoto. You don't save byte of storage space.
3. If you have the Library on one volume and the photos on another you if anything changes in the path to a file (Like if you upgrade your machine, move the files on the NAS or on to another one?) then the alias will break, and you'll have to repair it manually. For every photo in the Library. One at a time.
Why do you want to run a Referenced Library?
Because my photos won't fit on my HD?
You can run a Managed library from an external disk. Make sure the drive is formatted Mac OS Extended (Journaled)
1. Quit iPhoto
2. Copy the iPhoto Library from your Pictures Folder to the External Disk.
3. Hold down the option (or alt) key while launching iPhoto. From the resulting menu select 'Choose Library' and navigate to the new location. From that point on this will be the default location of your library.
4. Test the library and when you're sure all is well, trash the one on your internal HD to free up space.
You're worried about accessing the files?
There are many, many ways to access your files in iPhoto: You can use any Open / Attach / Browse dialogue. On the left there's a Media heading, your pics can be accessed there. Command-Click for selecting multiple pics.
(Note the above illustration is not a Finder Window. It's the dialogue you get when you go File -> Open)
You can access the Library from the New Message Window in Mail:
There's a similar option in Outlook and many, many other apps. If you use Apple's Mail, Entourage, AOL or Eudora you can email from within iPhoto.
If you use a Cocoa-based Browser such as Safari, you can drag the pics from the iPhoto Window to the Attach window in the browser.
If you want to access the files with iPhoto not running:
For users of 10.6 and later: You can download a free Services component from MacOSXAutomation which will give you access to the iPhoto Library from your Services Menu.
Using the Services Preference Pane you can even create a keyboard shortcut for it.
For Users of 10.4 and 10.5 Create a Media Browser using Automator (takes about 10 seconds) or use this free utility Karelia iMedia Browser
Other options include:
Drag and Drop: Drag a photo from the iPhoto Window to the desktop, there iPhoto will make a full-sized copy of the pic.
File -> Export: Select the files in the iPhoto Window and go File -> Export. The dialogue will give you various options, including altering the format, naming the files and changing the size. Again, producing a copy.
Show File: a. On iPhoto 09 and earlier: Right- (or Control-) Click on a pic and in the resulting dialogue choose 'Show File'. A Finder window will pop open with the file already selected. 3.b.
b: On iPhoto 11 and later: Select one of the affected photos in the iPhoto Window and go File -> Reveal in Finder -> Original. A Finder window will pop open with the file already selected. -
I was given an iPhone 4 from a friend and I was trying to reset it to factory settings but it won't let me. It's keeps popping up with a box to put in my friends iCloud account password in but I don't know it. How can i delete their iCloud account without knowing their password?
You cannot delete the iCloud account that is signed on to Find My iPhone unless you know the password. This is called the Activation Lock:
ACTIVATION LOCK
It is an anti-theft security measure that is a part of iOS 7. You can only get around this by following the steps in this support article:
Find My iPhone Activation Lock: Removing a device from a previous owner’s account
Contact your friend. This is the only way around the lock.
Best of luck,
GB
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