I just bought my MacBook Pro 13" and I tried to install an anti virus but then it went into a grey folder with a question mark I need help with restoring the iOS please
I need help taking out the grey folder with the question mark and I've try everything except the CD thing because my MacBook didn't come with one so I really need help please
What anti-virus software did you install? Although there's a lot of bad anti-virus software out there, no anti-virus software should cause such a problem. A gray screen with a flashing question mark on a folder means that no bootable system could be found, which means that the system was badly damaged or corrupt. Even installing bad software would not normally cause that, so either there was something badly wrong with the system already or the anti-virus software you tried to install was really, really bad!
As mende1 says, you need to reinstall the system at this point. After your system is back up and running, read my Mac Malware Guide. If, after reading that, you want anti-virus software, use one of the programms recommended in that guide.
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I've just bought a Macbook Pro 15" and I'm trying to use Photoshop, but the resolution its displaying the images at for 100% are too small. I have to design for the web, so need to be intricate with detail, but I'm finding it adjusts the resolution of the image right down. (I mean you can see the image clearly, but it's too small to edit). When I look at Safari and see a web page at 100% it's clear, but the same page displayed in Photoshop CC appears 50% of the size (even though it says it's 100%) If I move the application window to another screen it adjusts it correctly – leaving all the pallettes, menus and tools correctly sized as they are on the retina display Is there some way to adjust the way Photoshop CC displays images so it is more consistent with what you actually see? There doesn't seem to be any answer on the Adobe forum, so hopefully someone here can shed some light. MacBook Pro with Retina display, 15", OS X Yosemite (10.10.2), Photoshop CC 2014
I tested both ways. With "open in low resolution" ckecked the size of the images is cool, but it is low-resolution including Photoshop appearance.
If "open in low resolution" is unckecked the appearance is good but the very small size.
See the image below. It has 650 x 732 px, 72 dpi. The font of the text "Neste aniversário ..." is with 18pt. -
I just bought a MacBook Pro today and when I try to open iPhoto, it tells me "You can't open the application on iPhoto because it may be damaged or incomplete." Please assist me.
Pat Di Paolo wrote:
Im sorry to say this did not work for me.
Pat
Why did you mark your post as solved?
You will be better off posting in either the Lion or the iPhoto forum areas as this area is for Macbook Pro issues. You are having software issues. -
hi just bought a macbook pro 13'' and I want to know if I can connect to my Wacom 12wx want to know if it is compatible and that I have to do thanks
It probably is but check with the Wacom web site. You may need some updated drivers.
Ciao. -
Just bought a Macbook Pro. I want a clean install so won't use a Time Machine backup but how can I install the software I bought from Apple Store? can I just delete it from the old machine that is going to someone else?
The ne
The new machine has Mavericks which is fine. And I will leave it as is. I don’t want anything from my old machine other than 2 apps that I will need on the new one. I want to be able to install those apps that I bought from the App Store onto my new computer. I assume Apple doesn’t want me to have the apps installed on 2 machines at the same time so I wonder if just uninstalling them from my old machine will release them for re-install on the new one. -
I just bought a Macbook Pro 13inch and the download speed is super slow! Why??
I bought a Macbook Pro 13inch 750gb laptop and i'm trying to download the updates it say's I need and it is taking way longer than I've ever had a computer download, why is it so slow? Is something wrong with my new laptop? My frist Macbook Pro from 2007 is faster than this crap! What's up with that?
I even have it connected through ethernet to the internet and it say's download time: 7 to 8 hours and never gets anywhere, i've been trying all dayWe recently changed our internet because it was previously too slow but this one seems even worse. It's progressively slowing down more and more.
Example: When watching Netflix on my Wii and surfing the web via Computer the Nexflix will go down or have to reload. I'm going to have to call Centurylink because this is rediculous. Maybe it's the area our house is located? Or I hope nobody has cracked my internet and is using it without permission...
I'm glad to know it's not my new Mac. (Because i'd have a hissy fit if it was.)
But I still feel like my previous Macbook Pro was a tad faster, which doesn't make sense, right...? -
I have just bought an airport time capsule and i am trying to install an airport utility programme to support this
However, it seems the version 6 which came out last year - i can't use on my Mac - Snow Leopard -
So tried to then install version 5.6.1 and although this installed properly, it says this will not support my capsule
2. I have BT home hub 2. I presume I cannot bypass this as the internet router? I bought the time capsule for its capability to back up . The router was a byproduct. But am I correct in thinking that it acts as a secondary router or a booster rather than a primary router . I still need the BT homehub?
if anyone can help that would be great
CS JYou should either return the Time Capsule or upgrade your Mac at least to OS X 10.7.
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I just bought my macbook pro and it's charged up to 100% and is still plugged in but now shows the battery at 98%. How is this possible when it's plugged in to the charger and the green light is on?
The system regularly lets the battery drop to about 95% when on the charger, then recharges to 100%. This lets the batery exercise "just a little" all of the time and saves the recharge curcuits from overuse.
Regualr occurence for me.
Also ... you need to let your battery work at least once per month. Let it run down to 40%, but not less if you can at all avoid it. Running thr battery fully dead will shorten the battery life significantly. -
I just bought a macbook pro and want to use my own iCloud account for my iPhone. How do I sign off of the current account on my iPhone and sign in with my own iCloud account i set up my mac?
On your phone, Go to "Settings", "iCloud", scroll to the bottom and "sign out." Assuming you have the the account password/security info of the current account, it will delete everything iCloud related upon your approval (don't worry, everything will remain in the cloud.) Once signed out, in the same settings location (under "Settings", "iCloud") sign in using your Apple ID and Password.
Hope this helps. -
Bit of a tough one...I have a hard drive, iPod and iphone synced to an itunes on a computer that's been irreparably broken. Just bought a macbook pro and want to try and salvage everything onto the itunes on there. Any ideas?
Yeah it seems to be fine although I'm a bit reluctant to fire it up with the Mac just incase. Thanks for the response btw
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I run time machine on my iMac using an external hard drive. I just bought a MacBook Pro and want to know if i can run time machine on it using my wireless network on to the iMac external hard drive
How do I set up Time Machine to a shared drive on another Mac?
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I just bought a MacBook Pro, and need to d/l my photos from my memory card reader. iphoto keeps coming up as the app to use, but the column on the left says "No name, and shows 0 photos on the black screen. How do I view the photos on the reader?
Did it... When I clicked on "No name", a file folder came up and, I forgot to put MacBook Pro in the name bar... That was it! Maybe someone else can use this post Hopefully...
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I have just bought a Macbook Pro and sync data from my old version onto the new one...However when I tried opening the mail client...Message window does not appear. The old Macbook Pro I was using used Snow Leopard. Now with the new it is a Lion. Toruble now when I click onto new message window I have the spinning icon which show it is trying to load. However it fails and Im left with having to Force Quit it. How can I resolve this problem
Tunes: How to move [or copy] your music to a new computer [or another drive] - http://support.apple.com/kb/HT4527
Quick answer if you use iTunes default preferences settings: Copy the entire iTunes folder (and in doing so all its subfolders and files) intact to the other drive. Start iTunes with the option (shift on Windows) key held down and guide it to the new location of the library.
Downloading (using iOS or computer) past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519 - enabled with iTunes 10.3 and newer; not available in all countries; apps, books (not audiobooks), music, t.v. shows, and movies (some - not all studios have permitted this). Movies currently available in the USA only. Downloading previously purchased movies and TV shows requires iTunes 10.6 or later. Discontinued items not available. For items not included in the iCloud list (e.g., ringtones), or locations or computer systems where iCloud is not (yet?) available, you only get one download per fee paid. Apple notes it is your responsibility to back up your purchases.
Select the store on the left side of iTunes.
Click on Purchased on the right side under Quick Links.
You can re-download your available previous purchases. -
I just bought a macbook pro and asks me the password, says it has expired what I do?
marsrover25 wrote:
I recently purchased a macbook pro and qualified for the free Mountain Lion update. Now that I've received the very long content code from Apple, where do I go to enter this information? Is there a link within apple.com? This is my first apple computer so I'm not a proficient user. Thank you
Sign into the App Store with your Apple ID. App Store should be in the Dock.
Cheers
Pete -
i just bought a macbook pro and the mountain lion free update applied correctly but the internet went down and now the download won't appear/ continue, and when i open the app store it requests me to pay for the update? what can i do?
Welcome to Apple Communities
http://www.apple.com/support/mac/app-store/contact
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