I just bought the cretive cloud. For 20 euros per month, and when I dowloaded Illustrator it tells me that the trial has expired and gives me the option to buy. Why?

I just bought the creative cloud. For 20 euros per month, and when I downloaded Illustrator it tells me that the trial has expired and gives me the option to buy. Why?

Hi Florencia33,
Please check if you are signed into the Creative cloud with the correct email ID under which you have subscribed.
Please refer to the steps as mentioned in the help document:
Sign out, Sign in | Creative Cloud Desktop app
Regards,
Sheena

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I did a trial using one email, then purchased a subscription using a different email. Every time I try to open a downloaded app it tells me that my trial has expired and only offers me the option to purchase it. Any ideas how I can access the subscription

I did a trial using one email, then purchased a subscription using a different email. Every time I try to open a downloaded app it tells me that my trial has expired and only offers me the option to purchase it. Any ideas how I can access the subscription I just paid for?

Sign out from Creative Cloud desktop application and Sign in with email ID using which you had purchased subscription .
https://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
Then launch CC apps and try to activate.
Still face issue , let me know

All my applications are in trial mode. I paid for my student plan and still cant install, keeps saying that my trial has expired and then asks me for serial number which i never recieved. i dont know what to do

all my applications are in trial mode. I paid for my student plan and still cant install, keeps saying that my trial has expired and then asks me for serial number which i never recieved. i dont know what to do

Hi Alena,
Please refer to the help document below to fix this error:
Creative Cloud applications ask for serial number
Regards,
Sheena

Adobe Muse CC trial has expired and now I cannot enter a activation code for the product

I installed Muse and the original instructions I obtained from my corporate office stated to use the enterprise key for our Adobe package and then accept the trial for Muse. The trial version of Muse has expired and I have a serial number but I can not input it. my options are listed as "buy" or "sign in" if you select "buy" then your are taken to the Adobe website. If you sign in you are prompted to "buy or continue the trial, and if you select continue it states that the trial has expired and sends you back to the screen that tells you to buy the software again. How can I get to input the serial number?

Hello Aiva,
If you have a creative cloud enterprise serial key, you can serialize Adobe Muse using that serial key and suppress sign in too (Muse CC 2014 64 bit). Please follow the steps mentioned in link below to serialize Muse CC 2014.
Serialize Adobe Muse : http://helpx.adobe.com/creative-cloud/packager/provisioning-toolkit-enterprise.html
Suppress registration : http://helpx.adobe.com/creative-cloud/packager/installing-products-exception-folder.html
Hope this helps.
Thanks,
Ashish

I did not keep the email with my registration for the free trial so I do not have a serial number as I have no products due to the fact that my trial has expired but I would now like to purchase a product and I cannot skip the serial number request.

I did not keep the email with my registration for the free trial so I do not have a serial number as I have no products due to the fact that my trial has expired but I would now like to purchase a product and I cannot skip the serial number request in order to buy the product it's so irritating I'm about to just do a different product altogether... anyone know how to get or bypass the serial number request?

You must first make the purchase, then you will receive the serial number you are asking about. YOu do not acquire the serial number thru the software. You acquire it thru the purchase, possibly via a follow-up confirmation email.

My Adobe trial for Photoshop Elements 10 for the Mac was over and I wanted to buy the application. The screen message was "Your trial has expired...but the fun doesn't have to end! Buy now to continue using Photoshop Elements 10 without having to download

My Adobe trial for Photoshop Elements 10 for the Mac was over and I wanted to buy the application. The screen message was "Your trial has expired...but the fun doesn't have to end! Buy now to continue using Photoshop Elements 10 without having to download or re-install. " and then the button "Buy Now". When I hit the Buy Now button I am put in a field to buy Photoshop Elements 13, with no way to change to Elements 10. I do not want to go through the hassle of reinstalling etc. In fairness, it's been over a month since making the decision to buy. Still, I consider this a nightmare. Any ideas on how to buy the app I've got withou having to purchase a whole new one? Thanks.
If worse comes to worse, will I need to uninstall the trial if I buy a new version? Can I use part of it lime download assistant?

Adobe does not sell older versions of their software. If you wish to purchase an older version you will have to find and take your chances with a third party vendor.

When I downloaded PhotoShop CC to my iMac it was suppose to include Lightroom. Lightroom was already running as a free trial. Now the trial has expired and PSCC asks for the Lightroom serial number. What to do?

When I downloaded PhotoShop CC to my iMac it was suppose to include Lightroom. Lightroom was already running as a free trial. Now the trial has expired and PSCC asks for the Lightroom serial number. What to do?

Lets clear a couple of things up first.
1, You have the Photographers CC subscription which gives you access to PSCC and the current version of Lightroom.
2. PSCC does not include Lightroom.
Now what you will need to do is delete the Lightroom app on your iMac and restart the Mac. Then you can d/load Lightroom from the CC app.

My free trial has expired a week into the trial. I have contacted support and they haven't solved the issue. Stated to use forum to solve my license issue for this computer.

My free trial has expired a week into the trial. I have contacted support and they haven't solved the issue. Stated to use forum to solve my license issue for this computer.

Did you have an Adobe trial running on this same computer before? Maybe your previous trial was used for 3 weeks and then you uninstalled it? If so, you're only eligible for a 1 week trial on this computer.
Nancy O.

I am trying to add a game to my sons I touch pad. It is a free game. It asks for verification of password and credit card info. Every time, it tells me that my time has expired. Help.

I am trying to add a game to my sons I touch pad. It is a free game. It asks for verification of password and credit card info. Every time, it tells me that my time has expired. Help.

It asked me that too.Don't worry and just put it in. Itunes doesn't charge unless your son buys something. The password happens to me all the time. Credit card was only once. Just make sure your son knows not to buy anything without permission so he doesn't accidently charge you something.

How can i transfer my songs from my nano to a new itunes account because when i try to it tells me that i need to errase whatever is on the nanno ans then i can sync whats on my itunes but i want to put these songs and store them onto this new itunes acc

how can i transfer my songs from my nano to a new itunes account because when i try to it tells me that i need to errase whatever is on the nanno ans then i can sync whats on my itunes but i want to put these songs and store them onto this new itunes acc

Your i-device was not designed to be a reliable unique storage for your media. It is not a backup device and everything is structured around you maintaining your media on a computer which is itself backed up. Sync transfer is one way, computer to device, matching the device content to the content on the computer. If the computer has nothing on it, the device is set to match the computer's content -- nothing.The exception is purchased content.
iTunes Store: Transferring purchases from your iOS device or iPod to a computer - http://support.apple.com/kb/HT1848 - only media purchased from iTunes Store
For transferring other items from an i-device to a computer you will probably have to use third party commercial software unless you have an older model iPod. Examples (check the web for others; this is not an exhaustive listing, nor do I have any idea if they are any good):
- Senuti - http://www.fadingred.com/senuti/
- Phoneview - http://www.ecamm.com/mac/phoneview/
- MusicRescue - http://www.kennettnet.co.uk/products/musicrescue/ - Mac & Windows
- Sharepod (free) - http://download.cnet.com/SharePod/3000-2141_4-10794489.html?tag=mncol;2 - Windows
- Snowfox/iMedia - http://www.mac-videoconverter.com/imedia-transfer-mac.html - Mac & PC
- Yamipod (free) - http://www.yamipod.com/main/modules/downloads/ - PC, Linux, Mac [Still updated for use on newer devices? No edits to site since 2010.]
- Post by Zevoneer: iPod media recovery options - https://discussions.apple.com/message/11624224 - this is an older post and many of the links are also for old posts, so bear this in mind when reading them.
Syncing to a "New" Computer or replacing a "crashed" Hard Drive - https://discussions.apple.com/docs/DOC-3141 - dates from 2008 and some outdated information now.
Copying Content from your iPod to your Computer - The Definitive Guide - http://www.ilounge.com/index.php/articles/comments/copying-music-from-ipod-to-co mputer/ - Information about use in disk mode pertains only to older model iPods.
Additional information here https://discussions.apple.com/message/18324797

I have downloaded and installed creative cloud yesterday and wanted to use the free trial first, but when I go to open photoshop it says my trial has expired

This is a totally new account, and I dont understand why my trial has expired when its a new account.

NOthing you can do. Sometimes this happens - technical glitches on your system or attempts at tampering. It can't be fixed. You have to buy the software or try tomrun the trial on another machine.
Mylenium

When i try to open Yahoo mail, a green box appears with a flash message that my session has expired and to sign in. when i do, the same message appears.

when i try to open my Yahoo mail, a small green box flashes with a message saying my session has expired and to sign in. when i do, the same thing happens and i am unable to get my mail.

Welcome to Apple Support Communities. We're users here and don't speak for "Apple Inc."
If you haven't already tried again and been able to successfully connnect, try again. If necessary, Quit Mail, and re-open it.
Some errors aren't caused by anything we're doing wrong, or problems with our equipment.
Major web service providers like Yahoo! experience 'downtime' now and then, sometimes planned, sometimes unplanned.
During the time you posted your question (about 18 hours before I post this message with the chart) Yahoo was 'down' as indicated by end-user reports, and illustrated by the colorful bands in the chart below.
www.downrightnow.com is just one of several places where the downtime of popular internet destinations is tracked.

I have full creative cloud and want to move to just the photography cloud for $10 a month

I no longer need Dreamweaver and So all I use now is Photoshop and Lightroom. I would like to move over to the Photography plan for $9.99 a month but I can find no way to convert to it in my account area. When I get to the section that says change subscription all they offer is what I subscription I have. So how can I change my subscription and what are the steps?
Thanks.

Cancel what you have and buy new
Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
Special Photography Plan (includes Bridge)
http://helpx.adobe.com/photoshop/kb/differences-photoshop-creative-cloud-photography.html

Trial has expired and the Application Manager is now requesting a Serial Number. I have paid my subscription but don't seem to have a serial number.

I signed up to Creative Cloud Student, 6 weeks ago and started paying my monthly subscription immediately. When I downloaded the software (photoshop, indesign and illustrator), they appeared as trials.
The trials have now expired and I can no longer access the software. Adobe Application managed opens asking me to License the Software which requires a serial number.
I have looked through my emails from adobe and my adobe account online and cannot find a serial number anywhere.

CC mostly asks for serial number if:
1. There is no CC registered to the ID with which you had signed.
2. There are entries of Adobe in Host files of the computer.
3. The activation count has increased.
If the CC is asking for serial number, please follow the steps in Re: Invalid serial number?
You just need to activate the Cc with the Adobe ID with which it has been registered.
Please refer to:
Creative Cloud applications ask for serial number
Regards
Rajshree

I have a MacBook Pro. I was gone for 30 days and when I got back it tells me that my startup disk is full. I have a 500 GB drive and it shows that I have about 500 MB available. It constantly changes. How do I fix this?

I have a MacBook Pro that is telling me my startup disk is full. I left for 30 days and when I came back to use it, it tells me that the disk was full out of 500 GB. I don't have that much on it and it was perfectly fine when I left. I Verified the disk through disk utility and it told me it had issues so then I repaired it and it said everything is fine. It still says the hard drive is full. How do I fix this problem. Any help is greatly appreciated.

Have a read here Where did my Disk Space go?
Stefan

I just bought the cretive cloud. For 20 euros per month, and when I dowloaded Illustrator it tells me that the trial has expired and gives me the option to buy. Why?

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