I just bought the new MacBook Air a few days ago and my Internet connection is so slow. My iPhone's connection works fine when connected to the wifi but the MacBook connects for a few seconds then drops completely. What do I do?
I just bought the new MacBook Air a few days ago and my Internet connection is so slow. My iPhone's connection works fine when connected to the wifi but the MacBook connects for a few seconds then drops completely. What do I do? I tried connecting it to my phone's hotspot and it works perfectly. I'm a new Mac user so I have no idea what to do. I have Comcast xfinity cable and Internet. Thanks for the help.
Your warranty includes 90 days of phone support. Contact Apple.
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I just bought a new iPad air and have not been able to download kindle app to read my books. When I type kindle on my iPad app page, kindle app does not appear. What do I do to get this app into my iPad air?
Hi norlowski,
Do you already have the Kindle app downloaded to an iPhone or another iPad? Do you have "Automatic Downloads" turned on under Settings>iTunes & App Store for Apps on your iPad?
You might want to try touching and holding the Kindle App option in your Purchased list, and when it highlights, let go, and it will go to a a detail page for the app with another "Open" option on it. See if it will open from there.
If you do have Automatic Downloads turned on on the iPad, turn it off, and then go back to purchased to see if the Kindle is still showing as "Open".
Post back with results!
Cheers,
GB -
I have an ipod touch, i had it since christmas of 2010, My wifi has been PERFECT until a few days ago and then now, the blue wifi thing says i am connected, but when i go to safari it says that it's not. help? : )
- Reset the iPod. Nothing will be lost.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections -
How many music cd's will the new Ipad air hold in 16g, 32g and 64g?
How many music cd's will the new Ipad air hold in 16g, 32g and 64g? Thanks much, Greg
That is hard to say accuratetely. As it depends on the format and length of audio. If you know the average file size of the Audio files you wish to transfer you can easily calculate.
Otherwise its like asking how many books fit in a 2 by 2 box The answer will vary largely by type and size of book.
For a base comparison normal mp3's at around 3 minutes in length take up about 1MB per minute. so you could probably fit 20,000 of those in a 64GB iPad. considering some space is taken up by apps and OS.
Double the size for more quality, and you'll get about half. so only 10,000.
But at the end it will depend on the format, and file size of the audio. -
i returned my old ipod and ordered a new one a few days ago and i was never given a tracking number for the new one that is being shipped
Go to the Apple Store webpage and in the upper right go to Account and select Track an Order. There you will find the status of your order. You only get a tracking order when the items ships.
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I bought iPhone 6 Plus few days ago and I have the following problems:
1) When entering through Safary to Google Images and tap on each one of them they do not enlarge nor I am able by click on them to enter into their connected website
2) When I receive an e-mail with images I cannot easily save them in my gallery. It needs more than 10 tabs to the window "save this image" or "save all 3 images" and if I am lucky it saves one image. This is very frustrating, I loose a lot of time trying and affects my job.
I would highly apreciate any help
Kind RegardsI bought iPhone 6 Plus few days ago and I have the following problems:
1) When entering through Safary to Google Images and tap on each one of them they do not enlarge nor I am able by click on them to enter into their connected website
2) When I receive an e-mail with images I cannot easily save them in my gallery. It needs more than 10 tabs to the window "save this image" or "save all 3 images" and if I am lucky it saves one image. This is very frustrating, I loose a lot of time trying and affects my job.
I would highly apreciate any help
Kind Regards -
I just got my MacBook a few days ago and I was tired of the galaxy picture so I changed it to a color since I didn't have photos at that time well now I have photos and whenever I change my background it changes back to the color after I start it up again.
You are still under warranty. Call Apple tech support and let them deal w/it.
You have 14 days to return the computer w/no questions asked. Plus you have 90 days of FREE phone tech support on top of your standard 1 year warranty unless you also purchased AppleCare which gives you an additional 2 years of coverage plus FREE phone support.
Strongly suggest that you take FULL advantage of the above before it runs out. Let Apple deal w/the problems. -
Hi, my phone was stolen a few days ago and just a few days ago the phone was online and it automatically locked itself since I've put it under lost mode and the thief probably switched off the phone immediately so that I cant locate it. Is it possible for me to have the last known location where he/she turned on the phone so that I can track it down from the last location? Thank you
Correct.
The only way to locate/disable/erase any lost/stolen iPhone/iPod Touch is through Find My Phone or a similar app. However, this requires that Find My Phone be setup/activated, on your phone, before it was lost/stolen. You would then login at iCloud.com & try to locate it. This requires the phone be turned on & have an Internet connection. There is no other way to locate a lost/stolen iPhone. Apple can't/won't help you, nor will your carrier. Report the loss to the Police, your carrier & Insurance company. Change all of your passwords.
If your carrier offers Blacklisting & they Blacklist the phone, it will be unusable as a phone.
If locked with a passcode, and running iOS 7.0, then phone cannot be activated or the passcode removed without knowing your Apple iD/Password. It will be nothing but a useless paperweight.
If not running iOS 7.0, the phone can be forced into recovery mode & restored. -
I lost my iPhone a few days ago and I put it on the lost mode. I don't want to give up looking for it. If a person stole it, is there a way for them to get into it or is it locked? I don't want to give up!!! But if there is a way that they could get in and take over my phone with a new number without me deactivating the iPhone and activating a different phone with my number.
lost mode don't depend of the sim card. If you take your Iphone on Lost mode... anybody can use it with the original card sim or with an other one.
Did you try to localise it ?
But hope that thief don't make a restore of the Iphone... Call your Mobile Operator to try to block the IMEI Number. -
I purchased a song a few days ago and downloaded the whole song and the song will not play all the way through it only plays 23 seconds. How do I fix this problem?
Thanks for this post. It corrected my similar issue. Note that you need to exit from/re-enter iTunes after deleting the song from your Purchased list.
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my iphone 4 wont connect to my wifi, it usualy works fine, when i go to settings it says its connected but on the home screen it still says 3g and is running at 3g speeds still? please help
http://support.apple.com/kb/ts1398
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I downloaded updates for "Office for Mac" a few days ago and it won't finish. It keeps saying I have to close Safari, Microsoft Word and Microsoft Powerpoint and I don't have any of these open. Can anybody help me?
Hi Anne,
Did you do this through one of the Office app updates, or did you download it directly from the Microsoft website?
Whichever way you tried it, I would try it the opposite way this time, although simply repeating what you did before may also work. -
hello! i just wanted to know if you guys can help me find my iphone becuase i lost it a few days ago and i still cant find it anywhere!
No one here or at Apple can find your phone. See these articles.
What to do if your iOS device is lost or stolen
Reporting a lost or stolen Apple product -
I updated to 7.1.1 a few days ago and sincetoday touch id doesnt work
I updated to 7.1.1 a few days ago and sincetoday touch id doesnt work
Hey there Reflekktor,
It sounds like you are not able to use Touch ID since updating to iOS 7.1.1. I would use these troubleshooting steps from the following article to help resolve the issue named:
iPhone 5s: Using Touch ID
http://support.apple.com/kb/HT5883
Make sure that your fingers and the Home button are clean and dry.*
Note: Cover the Home button completely. Don't tap too quickly, don't press down hard, and don't move your finger while Touch ID is scanning. Make sure that your finger touches the metal ring around the Home button.
If you're using a protective case or screen protector, it must leave the Home button and the surrounding ring completely unobscured. If it doesn't, remove the case or screen protector and try again.
Tap Settings > Touch ID & Passcode and verify that:
iPhone Unlock or iTunes & App Store is on.
You enrolled one or more fingerprints.
Try enrolling a different finger.
Thank you for using Apple Support Communities.
Regards,
Sterling -
am not able to activate my iphone it was working fine i restored it . i have entered the correct apple id and pass still its not able to activate
i am the original owner of the iphone 5s i been using for a month the and the apple id and pass is the correct one
i just restored it and i am entering the same apple id and pass still its giving the error msg . but with the same id and pass iam able to log in to itunes ,icloud
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