I just called to get a new battery and....
They said it would be covered by the apple care pertection plan... but they took my card number down and said if i dont retrun the battery I will get charged. I havent even gotten the new battery and a $130 pending payment is in my account..
anyone else?
Most retailers submit a charge reservation to a credit card in this case to verify that there is enough credit available to cover the purchase. It is usually for an amount that is slightly more ($1.00) than the actual purchase. If the actual purchase is not submitted within 3 business days, the reservation is usually automatically removed by the credit card company.
Similar Messages
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So my iphone 5 was having very bad battery problems and apple said they charged $80 to which i was astonished by because my warrenty ended 2 weeks eailer. I thought maybe they would be generous and help me out but no so i took it upon myself to get a new battery and install it myself. I did that and it turns out i need a new front camera flex ribbon so i also bought that and installed it myself. Whe i was donre installing it my phone flashed the apple logo and went black front there. I tried connecting to itunes and it gives me error 4014. Will apple still fix my phone even though i opened it?(Im not under the warrenty anymore).
It is unfortunate that you chose to open the device. Apple will not touch it now. Out of Warranty replacement is no longer an option.
Buy a new device. -
For some reason when I plug my phone up to charge it just keeps showing me the apple logo and then it goes away shows the battery sign is low and that its charging. So I'm wondering why it wont turn on would I have t get a new one, and would it be free
If you've tried the basic troubleshooting steps (restart, reset, restore from backup, restore as new), and you've tried charging from a wall socket and these all fail, then you have a hardware problem.
If your unit is still in warranty, you will be eligible for a replacement with a refurbished unit free of charge. If you are out of your warranty period, you will be eligible for an out of warranty exchange which will cost the equivalent of 200 US dollars. -
I dropped my phone in the water I know it's not covered with the Warranty so what can I do can I trad it in and get a new one and pay some kind of money or do I have too just buy a whole new phone?
The genius bar folks will be glad to help...and if you have backed up your iPhone in iCloud they will restore the backup to the replacement iPhone for you while you wait.
Call or email for an appointment, you don't want to add to your frustration by standing around waiting for someone to get free to help you. -
Hi all,
I've just downloaded itunes onto a new computer, and I'm currently downloading previously owned music from the cloud. However, it keeps sticking on various songs - it will get part of the way through and just stop, this seems to happen to about 1 in 10 songs. How do I get round this?
Also, once I've finished dowloading from the cloud, how do I get my library to display only the songs I've downloaded, and not all the other ones that I don't want anymore?
Cheers, AlexOn the new laptop, launch iTunes. From the menu bar click Store / Authorize This Computer.
iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer -
I have just getting a new phone and I have forgot my password an Apple ID what I made new for the new phone now I cannot get on it because asking for id and password what should I do help plz thank u
Try
https://iforgot.apple.com -
I just downloaded itunes onto my new laptop and I am trying to burn songs onto a cd that I had purchased previously and I am getting an error message that states I must authorize this computer. What does that mean?
If the computer's running Mac OS X, move the cursor to the very top of the computer's screen, click on Store, and choose Authorize this Computer.
If the computer's running Windows, press the Alt and S keys and choose Authorize this Computer, or click here, follow the instructions, click on Store in the menu bar, and choose Authorize this Computer.
(95452) -
Is there a way to reset the battery to make it last longer without getting a new battery?
I have an ipod touch 4th generation 8GB and the battery was ruined by accidentaly overcharging it a few times. I was wondering if there was a way to fix the battery so it returns to the charge it is supposed to hold. I currently have without getting a new battery, or replacing it. Please respond.
Don't know of any way to "restore" a lithium ion battery like you could do when rejuvinating a nicad type battery. If the lithium ion battery has reached a stage where it will not service the needs of your device, you need to replace it.
Usually the lithium ion batteries don't suffer much from overcharging because the proper charger will limit the charging current to a trickle. Lithium ion batteries are more apt to suffer by letting it discharge to an almost zero state, and letting it stay that way for a period of time. -
I have a 3G iphone. I just tried to download the new itunes and lost all my itunes I had. I tried to transfer them from my computer but can't. How can I and what do I do to get the ones I bought before and now have lost.
It has always been very basic to always maintain a backup copy of your computer.
Use your backup copy to put everything back.
If for some reason you have failed to maintain a backup ( not good), then you can transfer itunes purchases from an ipod/iphone/ipad: File>Transfer Purchases -
Where can I get a new battery for my Macbook?
I have a macbook purchased in 2007. The battery will not charge. works great in 120v. where can I get a new battery?
This one looks like it will work with your computer: http://www.amazon.com/Laptop-Battery-Select-Apple-MacBooks/dp/B001SH2AVQ
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I just recently upgraded to the new itunes and getting this, ADAdPolicyEngine_DidEnterStation, could not be located in the dynamic link library C:|programsFiles(x86|itunes.dll, itunes.exe Entry point not found itunes Error 7 windows errors127
See iTunes launch errors caused by iAdCore.dll.
Review the rest of the user tip if required.
tt2 -
Since updating to Mavericks, Mail doesn't work properly. It just stops working (no error messages--it just won't check for new mail) and I must shut it down and reopen it to get it working again. Any suggestions?
Try to force quit the mail app
Double tap the home button. When you see the app previews on the screen scroll sideways if needed to get the preview in question on the screen. Flick that preview up and off the screen to close the app. Single tap the home button or home screen preview to exit the mode.
Failing that, go into the settings, mail, contacts and calendars and remove your account info then put it back in and see if that works -
My battery is lasting 5 hours max. Should I get a new battery? I have it 2years and 3 months.
Depending on the charging cycles of your battery, could be time for an exchange:
Charge Cycles
A properly maintained iPhone battery is designed to retain up to 80% of its original capacity at 500 full charge and discharge cycles. You may choose to replace your battery when it no longer holds sufficient charge to meet your needs.
How much does iPhone Battery Replacement Service cost?
Service arranged through Apple costs $79. A $6.95 shipping fee will be added if this service requires shipping. All fees are in U.S. dollars and are subject to local tax.
copied from Apple - Batteries - iPhone and Apple - Support - Service Answer Center -
I need to change the home folder name. I just bought this mac today and my cousin put his name in because he had to back up his phone while we were still at the store so he could get a new phone and now my brand new imac says his name in the home folder. This is very frustrating. I would not have let him put his name in there if I didn't think you could change it. Someone please help!
Delete his user account and create your own, using your name.
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Can i go into an apple store to get a new battery for my ihpone 3gs
Can i go to an Apple store to get a new battery put into my iphone 3gs? or do i have to ship it somewhere?
Is she going to want to keep the same number? If not, you can go into somewhere like Carphone warehouse and ask for a new EE sim card sometimes costs £5 but they normally do a deal like top up £10 and get something free. i'm sure EE shop would supply these also, the only trouble you may have is the time that it would take to port the same number over
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