I just downloaded AOL Desktop 1.7 for Mac and I can't get my email to work. It welcomes me but I know I have new email but it doesn't recognize that I have ANY mail at all. HELPPPPPPPP Please
i just downloaded AOL Desktop 1.7 for Mac and I can't get my email to work. It welcomes me but I know I have new email but it doesn't recognize that I have ANY mail at all. HELPPPPPPPP Please
Hey I've been all over and can't get any help. I'm well aware its not an Apple product but its an app for Mac OS so I thought I'd try here. I bought 2 new iMacs yesterday for my parents (5K) and I'm just trying to get them some help as there in their 70's and AOL is all they know.
But hey thanks for your help,
Similar Messages
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I just downloaded Firefox 3.6.15 for Mac and cannot import my bookmarks from Navigator 9.0.0.5.
I am working on a Mac that is operating onMac OSX version 10.4.11. I think I am following the correct procedure -- I went to the Firefox bookmark manager, followed the path Import HTML/from an HTML file, and then located the Navigator file "bookmarks.html" inside my users folder. But I click on Open, the window closes, and nothing happens.
Thank you for your help. Some bookmarks had been inserted into 3.6.15 before I attempted the import, and I had assumed -- incorrectly -- that the imported bookmark file would override those, not just add onto them. When I looked lower on the list of bookmarks, I realized that the imported bookmarks were, indeed, there. I was also confused because the bookmarks toolbar did not automatically change to the toolbar from Navigator. All is well now. Again, thank you.
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The music software is imesh and I have changed my homepage designation with Firefox, in my internet options for Windows. Every time I close the page, the homepage changes back to imesh search page. I have deleted imesh from my computer including going to windows explorer and deleting all imesh that I can find to no avail.
Steps to remove iMesh as your homepage:<BR>
# In the address bar, type '''about:config''' and press Enter.
# In the '''Filter''' textbox at the top, type: '''keyword.URL'''
# You will be presented with the entry for keyword.URL
# Double-click on it, delete the string and press OK.
# Exit from Firefox.
Next, you need to set the desired website as your homepage. Open Firefox and follow the instructions given in this article: [[How to set the home page]]. -
CC doesn't recognize that I have an account and signed in
I am signed in, I open photoshop or illustrator and I get the 'continue trial' box. I have CC on two machines- one laptop (Macbook pro) and one desktop (macpro) and on the macbook pro the application manager doesn't recognize that I have paid for the subscription. I have signed out and then signed back in a few times but no help
Illustrator CS6 on Mac OSX Lion. It crashed once when we were trying to save, and once when we tried to reopen a file. When it crashes we reopen it, sign in again (this is when the trail message comes up). It signs in fine, but the file gets corrupted.
Right now I just uninstalled and reinstalled and will see if that helps. -
I have just got a iPhone 4s and I can't get the iCloud to work, everytime I turn on auto downloads it defaults back to off, can anyone help?
Welcome to the Apple Community.
Check you are logged into your store account properly (settings > store). Also check there are no restrictions set that might be causing this (settings > general > restrictions) -
Just bought a used Oct '13 MacBook Pro and I can't sign into the App Store as it still displays the old owners user ID in the login box (in fixed grey text). Any ideas of how I what I could do? Thanks.
The first thing you should do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. How you do that depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
1. You don't own another Mac.
If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc, which you can get from the Apple Store or a reputable reseller — not from eBay or anything of the kind. If the machine has less than 1 GB of memory, you'll need to add more in order to install 10.6. I suggest you install as much memory as it can take, according to the technical specifications.
If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for some MacBook Air models. If you don't have the media, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To boot from an optical disc or a flash drive, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
If the machine shipped with OS X 10.7 or later, you don't need media. It should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
2. You do own another Mac.
If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to create a bootable USB device and boot the new Mac from it by holding down the C key at the startup chime. You will need the Apple ID and password that you used to upgrade. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
Once booted from the disc, the USB device, or Internet Recovery, launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive, which is what you should do.
After partitioning, quit Disk Utility and run the OS X Installer. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
You should then run Software Update and install all available system updates from Apple. If you want to upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them.
If the previous owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Apple customer service has sometimes issued redemption codes for these apps to second owners who asked.
If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to authorize it under your ID. In that case, contact iTunes Support. -
I just downloaded iOS 6 on my iPhone 4 and now can no longer open internet links that were texted to me. Anyone else having the same problem or know how to fix this?
The SMS links thing is highly annoying. You don't have to copy/paste however. You should see an icon like this: (>) to the right of the text bubble with the link. Tap on that, the in the screen that opens, tap "Visit".
Alternatively, you can tap twice directly on the link, then hold your finger down after the second tap.
Still unnecessarily difficult, but not as bad as copy/paste.
What I don't get is why can't I find any mention of this change or how to fix it (if even possible) elsewhere online? -
I just downloaded Photoshop CS6 from the Adobe website and I didn't get a serial number.
I just downloaded Photoshop CS6 from the Adobe website and I didn't get a serial number. Where can I get one? Must I buy a product that was free to download?
Yes, to get a serial number requires that you purchase the software. Downloads are almost always free but to have continuous use of a product requires buying a license for it.
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I have aperture 3.2.4 on my laptop and have the serial number, but just bought a new MAC and I can't get the Ver 3.0 link to work. Anyone know how to move it from my laptop to our new mac?
I am talking about the Ver 3 download link that came with the purchase email.
That link is no longer available. Use "Migration Assistant" to copy your Applications from your old mac to the new Mac, then immediately run software update. Aperture Version 3.2 will not run on your new mac with Mavericks, you will have to Upgrade to version 3.4.5 at least - you can download this update from the Support page: Aperture 3.4.5
Then launch Aperture and enter your registration key and try now too update from version 3.4.5 to 3.5 from the AppStore. The AppStore will change your Aperture registration to an AppStore version, so you will able to reinstall by downloading from the AppSTore in future.
If you want transfer only Aperture and no other applications, do it manually: You will have to copy not only the application but folders from the libraries as well:
/Applications/Aperture.app
/Library/Application Support/Aperture/
~/Library/Application Support/Aperture/
Leonie -
how do I figure out if I have usb 3.0? I am trying to buy compatible external hard drive (western digital my passport for mac) and I can not figure out if it will work with my mac book.
Dont buy a Western Digital, get a Hitachi or Seagate (Toshiba is made by Hitachi). These are the most reliable, and the HD used inside Macs.
ALL HD can be made compatible with your MAC (including a WD if you already bought same), ......they just need to be formatted for the Mac platform, format them in Disk Utility as Mac OSX extended journaled. -
When I turn on my iPad the grey 'brightness slider' is in the centre of the screen and I can't get rid of it. I've tried switching on / off 'auto-brightness' in 'settings' but it won't go away. What am I doing wrong? Any advice gratefully received.
That folder with the question mark icon means that the MacBook can't find the boot directory. That can either mean it can't find the hard drive or the Operating System data on the hard drive is somehow corrupted.
Put your install DVD into the optical drive (CD/DVD drive) and reboot. As soon as you hear the boot chime, hold down the "c" key on your keyboard (or the Option key until the Install Disk shows up). That will force your MacBook to boot from the install DVD in the optical drive.
When it does start up, you'll see a panel asking you to choose your language. Choose your language and press the Return key on your keyboard once. It will then present you with an Installation window. Completely ignore this window and click on Utilities in the top menu and scroll down to Disk Utility and click it. When it comes up is your Hard Drive in the list on the left?
If it is then click on the Mac OS partition of your hard drive in the left hand list. Then select the First Aid Tab and run Repair Disk. The Repair Disk button won't be available until you've clicked on the Mac OS partition on your hard drive. If that repairs any problems run it again until the green OK appears and then run Repair Permissions.
If your hard drive isn’t recognized in Disk Utility then your hard drive is probably dead. -
Help! I just downloaded a rental movie to my ipad and I can't find it to play it. Any suggestions?
Would someone help me with this? I just downloaded a rental movie onto my ipad and now I can't find it to play it. Thanks.
It belongs in the videos app.
Did you check there? -
I just bought my daughter an ipod for christmas and it won't let her do anything until she logs onto the internet and when we type the password in the ipod will not except it what can I do so she can use her christmas present
- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router.
- Reset network settings: Settings>General>Reset>Reset Network settings
- iOS: Troubleshooting Wi-Fi networks and connections -
I have Photoshop CS5 for Mac. How can I get my epson scanner to import?
Why can't I download TWAIN to my CS5Photoshop for Mac?
If you need Photoshop CS5 in 64 bit mode to access ram over 4GB, Adobe has good advice.
TWAIN plug-in | Photoshop CS4, CS5, CS6
I like the Vuescan recommendation. They provide their own 64 bit Twain plugin. It's great if you can afford the paid solution.
You can try before you buy: www.hamrick.com
I don't use Twain often, it does put Photoshop on hold until the scan is finished.
Gene -
Adobe Lightroom 4 for Mac and Windows, can I install the same license on both systems or only 1?
I just purchased 1 full license of Adobe Lightroom 4 and I can see there's an installer for Mac and Windows.
does it mean I can install on both systems or my license is only valid for 1?
Thank you
BR,
LuciaYes, LR is cross-platform and you can install it on both systems.
Mylenium
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