I just downloaded creative cloud and when I try to log in it says that I have been logged out, why is it doing that?
I just downloaded creative cloud and when I try to log in it says that I have been logged out, why is it doing that?
Sign Out When Sign In http://forums.adobe.com/thread/1450581?tstart=0 may help
-and http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
-and 'looping' https://forums.adobe.com/thread/1504792
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html
Similar Messages
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help
What is your operating system, version & edition?
What is your web browser?
You write that you downloaded it, but did you also install it? -
Just downloaded Creative cloud. Trying to download apps but the loading icon keeps spinning and down not load app choices. When I go to the creative cloud website and click on an a[pp it says it is downloading but it is not.
Hi Smittythomson,
Please refer to the help document and threads below where this issue stands resolved:
1. App doesn’t open | Progress wheel spins continually
2. Re: Adobe Creative Cloud / Desktop App / Home Screen: Constant Spinning Wheel
3. Re: Cant see my apps in creative cloud, just a spining wheel (Refer to my 1st post)
Regards,
Sheena -
I downloaded Creative Cloud and was ready to sign in with my adobe account. However, it appeared to show an account already logged in and I don't know how to sign out since it insists on me verifying that email. When, it is not my email.
Change Account https://forums.adobe.com/thread/1465499 may help
-wrong email https://forums.adobe.com/thread/1446019 -
I just download Creative cloud and i cant find after effects on apps :(
i download the trial version
Usually when applications are not listed it is because the system does not meet the installation tech specs. AFter Effects requires a 64-bit system. Here is a link to all of the After Effects tech specs - see if anything comes up short for your system...
http://www.adobe.com/products/aftereffects/tech-specs.html -
Hello: I just downloaded a movie but I cannot any video when trying to watch it. I just get n image of white and grey squares. Sound is ok ???
The ! turns up when iPhoto loses the connection between the thumbnail in the iPhoto Window and the file it represents.
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Rebuild iPhoto Library Database from automatic backup.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one. .
Regards
TD -
"can't find original" when trying to play music. just updated to iTunes 11.0.4.4 Using windows 7 professional.
Hello, namnibob.
Thank you for the question. This issue sounds like the media is either missing or iTunes is not directed to where your media is located. These articles will help you locate music and download any purchased media from the purchased section of the iTunes Store that you are missing.
iTunes: Finding lost media and downloads
http://support.apple.com/kb/ts1408
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
Cheers,
Jason H. -
In CS6 it's a free and installed plug in, but I can't seem to find it. Again I have after effects through cloud.
See After Effects Help:
After Effects Help | Animating with Puppet tools
Start here to learn After Effects:
http://adobe.ly/AE_basics -
Just downloaded LR 2015 from creative cloud and when I click icon to run it flashes in and out and will not open. I have a macbook pro 13" retina
Hi Frank,
You can follow the article: Sign in, Sign out | Creative Cloud desktop app to sign out and sign in back again to Creative Cloud and try to launch your Lightroom 2015 application.
Let us know if it works or not.
Thanks,
Ratandeep Arora -
I've down loaded the new version according to Creative Cloud but when I try to launch the app the window appears saying there is a new version, so I click on download now and it crashes. What's happening and what should I do? Thanks.
Thank you so much. I finally got it to work. I don't know why it has to be such an ordeal when it comes to Adobe products!
Todd
Todd McVey
Art Direction
201-723-0104
[email protected]
www.toddmcvey.com
@mctwitthis -
I have downloaded the Creative Cloud and when it finished, it opened up and was completely blank. Nowhere for me to sign in and no apps for me to click to download. I need this to be fixed ASAP. What is the problem here?
BLANK Cloud Screen http://forums.adobe.com/message/5484303 may help
-and step by step http://forums.adobe.com/thread/1440508?tstart=0
-and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html -
I Downloaded Creative Cloud And Install It When I Try Too Install Photoshop It Goes To Screet That Says 2014 Creative Cloud Release I Already Have Acoount And Paying For Photoshop???
Sign in, activation, or connection errors | CS5.5 and later
Mylenium -
I just downloaded Creative Cloud for Photographers and nothing seems to be starting. I cannot download photoshop or lightroom because there is a blue circle in the creative cloud window
I have similar problems. I install cc-app, start it and get an empty cc screen with a blue timer in the middle of the screen that gives me the impression it tries to connect to something.
I have been browsing this forum for days and have tried 'everything' I could find:
- turned off firewall
- connected directly to the internet without a router
- opened ports
- uninstalled cc multiple times
- uninstalled all Adobe software (used to run CS6)
- used cc-cleaner
- manually deleted all adobe related directories
- removed the OOBE directory multiple times
- gave cc administrator permissions
I'm using windows 7.
Another thing I noticed: when cc is running in the background and I play a computer game, cc takes me back to windows. This only stops when I turn off cc. -
hello, i ordered photoshop on creative cloud in August 2014 on a monthly plan, had no problems installing and using etc, until both mine and my girlfriends laptops were damaged. I then stopped paying my monthly plan. and PS was deactivated. I recently got a new laptop which im using currently, it is an aspire one with windows 7. I paid my debt to adobe to reactivate, Creative Cloud Photography plan (one-year) . I then downloaded creative cloud and logged in as usual, i go to the apps page to install PS but it only has an option that says TRY. i looked into the problem and found that with my account i can only have PS installed on two devices, and the only two solutions i saw was to uninstall on the other devices and then re install. This is my problem, my girlfriend chucked her laptop straight in the bin whilst I have mine in the cupboard in pieces not working. or the other option was to open a new account with adobe. I dont really want to follow that option as I have just paid my debt and subscription for the next month and i dont want to change my email address associated with the adobe account. Any advice or solutions will be appreciated, thank you.
The purchase is active now, we have recieved the payment. You have one activation left.
Current Plan:
Creative Cloud Photography plan (one-year)
Account Activated:
20-Aug-2014
Since there is no billing issue, please try to install & activate the CC, in case of any issue contact Adobe Support via Contact Customer Care
Regards
Rajshree -
so I Just downloaded iOS 7 and when I message people it comes up as my email. how do I change it back so that it comes up as my name to other people
Settings-messages-send & receive -start new conversations from
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