I just found charges and have a receipt for $10. I did not make this purchase. I'm tired of getting charged from you. whenever I do buy a fame and you have my account infi, I start getting charged for other things I diid not ourchase!

Charges on ny account for purchases not made. I recently bought twi games and now I'm b we ing charged fir others I did not make!?

We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.
If you didn't make the purchases, and nobody else has access to your account or devices and made them, then use the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
Or you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If they don't show on your account's purchase history then you may want to contact your card issuer.

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ITunes Store charged me $41.71, I did not make any purchase.

Hey guys, First time posting here so forgive me if i'm in the wrong place.
Anyways I'll get to it, Basically I just logged onto my Online Banking account which my ITunes Account is also linked too and I just noticed I had been billed for $41.71 on the 19th September.
The only information that was given to me was 'APL*APPLE ITUNES S (numbers here, not sure if i should post them) CA USA'
I am very certain that I did not make this purchase, I logged onto my ITunes account and checked my order history from the last 18 months and there is nothing there. I'm also confused because my ITunes account is actually linked to the Australian Store and the description says USA..
I made a support ticket to Apple, Just wondering if you guys could give me some tips or help within the meantime.
Thanks for reading.

You want to contact iTS for this:
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html
Good chance it's probably just your kids making IN-App purchases for games.

I just got a Mac started it up and had to update 2 apps ,they were pages and aperture. it said that update is unavailable with this Apple ID may be bought by a different user or item was refunded or cancelled I've have not done either. Please help

I just got a Mac started it up and had to update 2 apps they were pages and aperture it said that update i'm available with this Apple ID may be bought by a different user or item was refunded or cancelled I've have not done either. Please help

Try each of these in order until one works:
Open App Store and click on your Purchases tab. If you're prompted to accept them, then do so.
Put the old ones into the Trash, temporarily. Open App Store and see if you can download them for free from their individual product pages. If asked to buy them, see the next option.
Click here, contact Apple, and wait for a response.
You will have to purchase them using your Apple ID.

HT1351 I have been regularly receiving video tutorials from Addicted 2 Salsa and synching these to my iPod but recently I have been unable to do so. I overcame this problem in the past by making an ipod version or loading them on to iMovie and then sharin

I have been regularly receiving video tutorials from Addicted 2 Salsa and synching these to my iPod but recently I have been unable to do so. I overcame this problem in the past by making an ipod version or loading them on to iMovie and then sharing them but this method no longer works. THere is no problem viewing them on my computer and everything else synchs okay to the iPod so what is going on and how can I overcome this problem?

Double check to make sure podcasts are configured to sync to your device from under the iPod's Podcast configuration tab.
To access the Podcasts tab for your iPod, plug your iPod in and click on it from under theDevices section in the left hand pane of iTunes. This will bring you to the Summary tab. Along the top you should see a Podcasts tab, so go ahead and click on it. Here you can configure how and what podcasts sync to your iPod.
If you do make any changes to do this tab, make sure to hit the Apply button in the lower right hand corner to apply the update changes to your device.
Otherwise, are you getting any error messages when you sync your iPod Classic with iTunes?
B-rock

HT1329 My hard drive crashed. Is there any way to get my songs onto my new computer without re-loading all of the CDs. I did not make any purchases through the itunes store. Have never used icloud. The songs are on my ipod.

My hard drive crashed. Is there any way to get my songs onto my new computer without re-loading all of the CDs. I did not make any purchases through the itunes store. Have never used icloud. The songs are on my ipod.

See this older post from another forum member Zevoneer covering the different methods and software available to assist you with the task of copying content from your iPod back to your PC and into iTunes.
https://discussions.apple.com/thread/2452022?start=0&tstart=0
B-rock

I am getting a message that I need to buy Acrobat XI, but I have an active year subscription to Creative Cloud. What is going on?

I am getting a message that I need to buy Acrobat XI, but I have an active year subscription to Creative Cloud. What is going on?

Hi meliniesittigLCSW,
Where are you seeing that message? Do you already have Acrobat installed? If not, you can install it by following the instructions in this document: Creative Cloud Help | Install, update, or uninstall apps
Best,
Sara

I need to puchase acorns for ice age village and it keeps telling me to contact itunes support even though I have credits to make this purchase

I have downloaded the ice age village game and am trying to purchase acorns but it keeps telling me that I need to contact Itunes support why when I have credits to make this purchase. I have made this purchase previously.

Contact iTunes support and see if they can tell you : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store

I authorized and dled ITUNES to the new pc. Well i would like to know where is all my songs i purchased? I want to hear them on this pc, i bought them so where are they and how do i get them on here so i can buy new songs and make new playlists?

I authorized and dled ITUNES to the new pc. Well i would like to know where is all my songs i purchased? I want to hear them on this pc, i bought them so where are they and how do i get them on here so i can buy new songs and make new playlists?

They will only be where you put them. They do not magically appear in new places.
Have you copied them from your old computer to your new one?

TS2634 I bought a composite AV cable with 30 pin connector at a proper apple store for my ipad 2 which no longer works now i have updated to ios7 - please advise how to make this work ?

I bought a composite AV cable with 30 pin connector at a proper apple store for my ipad 2 which no longer works now i have updated to ios7 - please advise how to make this work ?

I have the same problem.
Two similar discussions:
https://discussions.apple.com/message/23081658#23081658
https://discussions.apple.com/message/23281391#23281391
I have not yet seen any official response to the question: "Is the Apple AV Composite cable fully supported with 30pin connector devices upgraded with iOS7 - specifically ? - eg. iPad 2, iPhone 4, iPhone 4s"
If it is not currently supported is that then due to a bug / oversight and in that case is it something that will be fixed in the near future?
Please let us know what feedback you got from asking Apple support.

I just got an email showing that I purchased items totaling almost $25 on the 13th and I did not make these purchases. What can I do?

I just got an email showing that I purchased items totaling almost $25 on the 13th. I did not make these purchases. What can i do?

iTunes Store: What to do if your account has been compromised

Last week I found records of purchases for 3 files using itunes, and left money for my credit card, do not make such purchases, what the **** is going on? itunes is not safe?

ast week I found records of purchases for 3 files using itunes, and left money for my credit card, do not make such purchases, what the **** is going on? itunes is not safe?

Contact iTunes support at the link below.
https://ssl.apple.com/emea/support/itunes/contact.html

HT201209 I entered my card info into iTunes but didnt make a purchase at that . iTunes shows mt 25 dollars but wants the code again. I no longer have c I thought once I registered it my acct was credited.

III entered my card info into iTunes but didnt make a purchase at that . iTunes shows mt 25 dollars but wants the code again. I no longer have c I thought once I registered it my acct was credited.

I am confused. Are you talking about a credit card?

HT1918 Somehow the country associated with my account was changed to China. I did not make this change and now the system will not let me update either my credit card information or the country back to the United States. Help!!!

Somehow the country associated with my account was changed to China. I did not make this change. My credit card information needs to be updated but the system will not let me update either my credit card information or the country back to the United States. My updated credit card information is not accepted because the country is China. It will not allow me to change the country until the credit card information is changed. Help!!!

This exact thing has happened to me. Did you get it resolved? If so, how??

I am trying to use macro express and adobe acrobat 9 profession keeps shutting down, why is this happening? I tried to run as administrator already as well on both Macro Express and in Adobe and it still keeps shutting down.

I am trying to use macro express and adobe acrobat 9 profession keeps shutting down, why is this happening? I tried to run as administrator already as well on both Macro Express and in Adobe and it still keeps shutting down.

same problem, it's been happening to me for a week or two now i'm thinking about backing up my documents and just wiping it completely, see if that works. Has anyone else tried this? I'm loosing time and have already lost a good few hours of work as it just crashes randomly. need help!!!
- saving these threads on my favourites cause i'm about to crash . . .

I just found charges and have a receipt for $10. I did not make this purchase. I'm tired of getting charged from you. whenever I do buy a fame and you have my account infi, I start getting charged for other things I diid not ourchase!

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