I just got a new iPad air and also own an iPhone 5. I'm receiving most of my text messages on the iPhone, but some but not all are also showing up on my iPad. I don't want them on my iPad, any suggestions on how to get them to stop showing up n my iPad?

I just got a new iPad air and also own an iPhone 5. I'm receiving most of my text messages on the iPhone, but some are now also showing up on my iPad. I don't want them on my iPad, any suggestions on how to get them to stop showing up n my iPad?

Go to settings>messages>send and receive at>you can be reached by iMessages at> Uncheck your phone number and you can select your Apple ID emal address if you want to use that for messages.

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I just got a new Mac air and I can't find Microsoft word or excel? Do I have to buy the software from the App Store?

Does Microsoft word and excel come automatically with a new Mac Pro 13 inch laptop?

yes you have to buy same...., but you dont buy Microsoft products from the APP store, its a Microsoft product
Microsoft Office for Mac | Office For Mac
www.microsoft.com/mac
There is a FREE version nearly identical , many people love and use it
OPEN OFFICE
http://www.openoffice.org/

Just got a new macbook air and every time I close the cover and then reopen it later the mouse pointer freezes. I've just updated the operating system but no help Seems like it might be a software problem with mousepad. Its only 3 weeks new !

I purchased a Macbook Air on 01st October and from day 3 every time I close the cover and reopen it later the mouse pointer is frozen
I updated the operating system today but no change.
Any one else having this annoying problem. Seems like a software glitch to me.

http://www.microsoft.com/mac/support
http://answers.microsoft.com/en-us/mac/forum/macword?auth=1
http://answers.microsoft.com/en-us/mac/forum/macoffice2011-macword/microsoft-wor d-for-mac-2011-will-not-open-error/ecc42616-6f49-40bb-b8f5-e21c711ea359

HT201272 Hi guys...I have just got a new computer and want to get my library back up and running on it. However I seem to be missing some of my iTunes music purchases. Any ideas on how to get them back? They show up on my ipad but not my actual itunes acc

Hi guys...I have just got a new computer and want to get my library back up and running on it. However I seem to be missing some of my iTunes music purchases. Any ideas on how to get them back? They show up on my ipad but not my actual itunes account.

Hello there, Capricious13.
There are great pointers in the following Knowledge Base article. Depending on where you see the content and where you want to get it to, this should guide you to putting it in the right place:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D.

I have an old Mac with OS X 10.6.8. I just got a new MacBook Air. I want to transfer my Office 2011 to my new computer. I have the product code. How do I do this?

I have an old Mad with OS X 10.6.8. I just got a new MacBook Air. I want to transfer my Office 2011 to the new computer. I have the product ID number. How do I do this?

You may get a dialog box indicating you need to contact Microsoft to activate it if you've used up all your activations (2 for the professional version or 3 for the home/student version). Don't worry - you won't be hassled, just explain that you just bought a new computer and you are transfering the license.

I just got a new MacBook Pro, and I tried to bring across my files from my last mac using time machine. After it was done copying I can't find my files anywhere but the space (about 130gb) has been used on my hard drive. Help please!!

I just got a new MacBook Pro, and I tried to bring across my files from my last mac using time machine. After it was done copying I can't find my files anywhere but the space (about 130gb) has been used on my hard drive. Does anyone know how I can get to them? I did change my user name from 'user' while it was copying, could this have something to do with it?

You don't want to do that by copying.
Your best bet, by far, is to use Setup Assistant. If your Mac is running Snow Leopard, see Using Setup Assistant on Snow Leopard or Leopard.
If it came with Lion, it's a bit different: Using Setup Assistant on Lion

Hi I just got my new Apple TV and I cant figure out how to connect it with My MacBook Air (11-inch, Late 2010- Processor 1.4 GHz Intel Core 2 Duo) OSX Version 10.8

Hi
Hi I just got my new Apple TV and I cant figure out how to connect it with My MacBook Air (11-inch, Late 2010- Processor 1.4 GHz Intel Core 2 Duo) OSX Version 10.8

Are you referring to mirroring or you just unable to set up homesharing.
AirPlay Mirroring requires a second-generation Apple TV or later, OS X 10.8 or better and is supported on the following Mac models: iMac (Mid 2011 or newer), Mac mini (Mid 2011 or newer), MacBook Air (Mid 2011 or newer), and MacBook Pro (Early 2011 or newer). It also requires the computer to be using wi-fi.

I have a new ipad air and my own apple id. My wife has iphone and her own apple iD. All our music is in her apple id. can i sync both ipad and phone for music but keep my ipad separate from her iphone ?

I have a new ipad air and my own apple id. My wife has iphone and her own apple iD.
All our music is in her apple id. can i sync both ipad and phone for music but keep my ipad separate from her iphone for everything else?

How to use multiple iPods, iPads, or iPhones with one computer
http://support.apple.com/kb/HT1495
How to Share a Family iPad
http://www.macworld.com/article/1163347/how_to_share_a_family_ipad.html
Using iPhone, iPad, or iPod with multiple computers
http://support.apple.com/kb/ht1202
iOS & iCloud Tips: Sharing an Apple ID With Your Family
http://www.macstories.net/stories/ios-5-icloud-tips-sharing-an-apple-id-with-you r-family/
How To Best Use and Share Apple IDs across iPhones, iPads and iPods
http://www.nerdsonsite.com/blog/2012/06/07/help-im-appleid-confused/
 Cheers, Tom

I have just got a new macbook pro and want my itunes library on it.

hi, i have just got a new macbook pro and set it all up apart from my itunes library. yesturday i tried plugging in my ipad and iphone but this didnt work. i have tried clicking homeshare and have it turned on on both of my laptops but my itunes library has not synced. how do i transfer my itunes library?

MissGraceB wrote:
... how do i transfer my itunes library?
From your OLD computer...
Copy your ENTIRE iTunes FOLDER to an External Drive... and then from the External Drive to your New Computer..
Full Details Here > http://support.apple.com/kb/HT1751
An Added Bonus is that you will have a Backup of iTunes.
Also... Have a look at these 2 Videos...
http://macmost.com/moving-your-itunes-library.html
http://macmost.com/moving-your-itunes-media-to-an-external-drive.html

HT1338 I just got a new I phone and it requires new software for my osx version 10.5.8 but the new software won't intall. It says I need the thing I'm installing to install it?

I just got a new I phone and it requires new software for my osx version 10.5.8 but the new software won't intall. It says I need the thing I'm installing to install it?

You need to contact Apple and order and purchase the next Upgrade Disk, Snow Leopard 10.6.3, install that and then update that to 10.6.8. You didn't give enough information to know if you need to then Upgrade that to Mountain Lion 10.8 in the Mac App Store by purchasing that, Or even IF your computer is capable of Upgrading to 10.8.
OS X Mountain Lion system requirements
To install Mountain Lion, you need one of these Macs:
iMac (Mid 2007 or newer)
MacBook (Late 2008 Aluminum, or Early 2009 or newer)
MacBook Pro (Mid/Late 2007 or newer)
MacBook Air (Late 2008 or newer)
Mac mini (Early 2009 or newer)
Mac Pro (Early 2008 or newer)
Xserve (Early 2009)
Your Mac needs:
OS X v10.6.8 or OS X Lion already installed
2 GB or more of memory
8 GB or more of available space
Hope this helps

Just got a new mac mini and I can't figure out how to authorize it. Help!

Just got a new mac mini and cannot figure out how to authorize it. Help!
m

Link your phone number and Apple ID for use with FaceTime and iMessage

I just got a new ipod 5 and when I plugged in the charging cord that came with it, it says it is not supported, and may not charge. It worked the first few times, but now it won't charge at all.

I just got a new ipod 5 and when I plugged in the charging cord that came with it, it says it is not supported, and may not charge. It worked the first few times, but now it won't charge at all.

- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
- Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store. The cable as well as the iPod, is covered by the warranty.
Apple Retail Store - Genius Bar

I just got a new Mac Mini, and now when I try to import photos into Lightroom, iPhoto try to load them first, then Lightroom can't find the files. Big problem. What to do?

I just got a new Mac Mini, and now when I try to import photos into Lightroom, iPhoto ties to load them first, then Lightroom can't find the files. Big problem. What to do?

Simple:
File -> Export to get your photos out of the iPhoto Library. In the Export dialogue you can set the kind to Original and you'll get back exactly what you put in.
Apps like iPhoto2Disk or PhotoShare will help you export to a Folder tree matching your Events.
Once exported, you can then trash the iPhoto Library - just drag it from the Pictures Folder to the trash and empty it.
After that, if you're entirely neurotic about it, just put the iPhoto app in the trash and empty it.
Regards
TD

I just got a new Mac yesterday and I am trying to connect my Logitech headset for work but can't! I plug it into the USB but nothing pops up and I can't find where I go to look to see if it's connected. HELP!

I just got a new Mac yesterday and I am trying to connect my Logitech headset for work but can't! I plug it into the USB but nothing pops up and I can't find where I go to look to see if it's connected. HELP!

Ask the Verizon store to exchange your iPhone for a different iPhone 4.
UPDATE - Sure, try ckuan's solution first. Then use mine if that fails.
Message was edited by: sberman

Just got a new mac pro and can't manage to set a password and keep it. It keeps telling me I have the wrong password.

Just got a new mac pro and can't manage to set a password and keep it. It keeps telling me I have the wrong password. I want to start over and I can't even get back in to do this bc it won't take any of my passwords. How can I start over completely?

You got a new laptop? try asking there or in Lion forum.
If it has Lion, use the Recovery Mode boot Command-R
Use that to erase and reinstall - it has network install ability.
Want MacBook Pro forum or Lion Community?
MacBook Pro
Lion Mac OS X Communities
New, as in from Apple, it would have asked for full setup.
Want to reset the password? (it is used then I'd wipe it clean and start over)
How to run the Password Reset utility in OS X 10.7 Lion

I just got a new iPad air and also own an iPhone 5. I'm receiving most of my text messages on the iPhone, but some but not all are also showing up on my iPad. I don't want them on my iPad, any suggestions on how to get them to stop showing up n my iPad?

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