I just got a new laptop and have a the creative cloud on my old laptop, what do i need to do to switch it all onto this one?

I paid and downloaded the creative suite to my old laptop a year or so ago, do i have to de-activate my last one before doing anything on my new computer? I just don't want to have to pay again and I'm not sure what steps i should be taking to put it on my new laptop.

Simply download CC on the new laptop and sign in with your current Adobe ID. It may ask you to sign out of all other computers to use CC on this laptop. That's okay. You can use this on 2 computers, but not simultaneously.

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I just got a new iPhone and have reset my iCloud password 3 times on my computer but each time i try to enter on my new phone it does not recognize.

Any thoughts on how to fix this?

To be clearer, i just got a new phone and have reset my iCloud password three times on my PC but it is not taking on my phone.

I have acquired a new laptop and wish to transfer my use of the creative cloud from my old laptop to my new one. How do I uninstall and then reinstall on the new device ?

I have acquired a new lap top and wish to transfer my use of the Creative Cloud from my old laptop. How do I uninstall and then reinstall on the new device ?

Richardwmills for information on how to install the Adobe Creative applications included with your membership please see Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html.

Hi i have just got a ipad mini and have set the password and cant remember it how can i access my ipad

hi i have just got a ipad mini and have set the password and cant remember it how can i access my ipad

There are instructions on this page for how to reset your iPad : http://support.apple.com/kb/HT1212

I got a new computer how do I get creative cloud from my old computer to my new

I got a new computer how do I get creative cloud from my old computer to my new

Hi,
Please install the Creative Cloud application on your new machine from the help document below:
Creative Cloud Help | Creative Cloud for desktop
Regards,
Sheena

I just got a new computer, and I keep downloading an obsolute version of Firefox. What do I do?

I'm setting up a new computer, and I'm installing the Firefox browser. I'm at the Mozilla website and have tried downloading the Firefox browser several times. Each times it appears as a very long ago outdated version of this browser. I have uninstalled from my computer and tried again. I don't know what I am doing wrong since I am using the same technique that I used to install every Chrome and every other download I have ever installed on my computer - EVER! What can I do?

The orange Firefox button is there in Firefox 4.0 and newer including the Firefox 9.0.1 you have, if you hide the Menu Bar. Right-click a toolbar and uncheck "Menu Bar".
For the Reload button it could be combined with the Stop button in the right end of the Location (address) bar. With the Customize window open you can place them and other toolbar items wherever you want almost.

TS4429 I have just got a new iphone4 and put in the sim. It is saying invalid sim. Why is this?

I have just been given a new Iphone4 for my birthday. I have inserted my sim but the phone is saying sim failure. Can you tell me why this is and what I can do please. Thanks

Where was the phone bought? Is it SIM unlocked? If not, then the phone will only work with a SIM the carrier is locked to.

I just got a new computer AND HAVE SIGNED IN TO ITUNES BUT CANNOT FIND MY ITUNES LIBRARY OF PURCHASED MUSIC. HELP!!

i cant find any of the music i have previously purchased

JJWTir wrote:
The old one is very dead. I thought that was what iCloud was for - to store this stuff!
You thought wrong.
iTunes Match will do this.
Did you subscribe to iTunes Match?
I too can not find my music. The ones I have downloaded myself and the purchased ones.
They are on your old computer or in the backup of your old computer.

I just bought a new iMac and signed up for creative cloud, how can use my old fonts to update my work prior to my new set up?

can I load my old fonts somehow?

fonts are handled by your operating system. This has nothing to do with Adobe. You simply copy over the font files.
Mylenium

Just got a new IPAD3, straight out of the box, but I cant charge it, I have tried with the power plug and cable out of the box but no joy, i have tried resetting the iPad but still no joy, have tried different plug sockets, different plugs/cables, help

Just got a new IPAD3, straight out of the box, but I cant charge it, I have tried with the power plug and cable out of the box that came with it but no joy, i have tried resetting the iPad but still no joy, have tried different mains plug sockets around the house with no joy, I have tried different USB mains plugs but again no joy, I tried using my new iPad cable into the USB port of my MacBook Pro laptop but still no joy, then, I tried using my old iPod classic cable into my MacBook Pro and that worked, so I have a way of charging my new iPad3 but its not practical as i have to take my MacBook Pro everywhere if I want to charge it which kind of defeats the object of having an iPad, has anybody experienced anything similar and how was it fixed? can anybody help me please...

Grumpy Gator,
Please note it did say at the store's discretion, but people have actually been able to return it to the on-line store. (I only saw a couple who tried.)
And given the outcry, I would think Apple might have other Apple stores join in. Just in case, though, if you can, you might bring it in today.
If it's an ARS, my guess is they can stick to their 14 day return. Apple cannot force them to do it. SO if it's not bought directly from Apple, and it's past the 14 day deal, I'd bring it in to the store today if you have one. When I gave people the cnet.com site, I gave it so people could read it and know only Apple had made the decision for Apple. And I suggested to some that an Apple reseller would probably stick with their own return policy.
Because Arnie had just bought his, he should be able to return it to Apple or an ARS because an ARS has to have some kind of full refund or at least return for credit within 7 or 14 days of purchase.
Hope this helps.

My wife and I each have an iTunes account. We just got a new iMac, and we want to merge our accounts into the main machine and use them together on our iPhones and ipad2.

My wife and I each have an itunes account. We just got a new imac, and want to put all of our media on it. Can we share songs and media from two diffrent accounts on the imac, our iphones, and the ipad2?

Decide which device will be changing accounts. On that device, if you have any photos in photo stream that are not in your camera roll that you want to keep on the device, save them to the camera roll by opening the photo stream album in the thumbnail view, tapping Edit, then tap all the photos you want to save, tap Share and tap Save to Camera Roll.
Once this is done, go to Settings>iCloud, scroll to the bottom and tap Delete Account. (This will only delete the account from this phone, not from iCloud. The device(s) that will be keeping the account will not be effected by this.) When prompted about what to do with the iCloud data, be sure to select Keep On My iDevice. Next, set up a new iCloud account using a different Apple ID (if you don't have one, tap Get a Free Apple ID at the bottom). Then turn iCloud data syncing back to On, and when prompted about merging with iCloud, choose Merge. This will upload the data to the new account.
Finally, to delete any data that you don't want in each account (such as deleting your wife's data from your account, and vice versa) you will have to go to icloud.com on your computer and sign into each iCloud account separately and manually delete it.

I just got a new Imac, and downloaded files from my old PC. Now, when I go to Finder, I have 1500 files in an area called developer. What is this, and can they be deleted? There are also 78 files listed as Other! Most of these files I do not recognize.

I just got a new IMac, and tried to download files from my old PC. When I go to,Finder, I have 1500 files under Developer, an 78 files under Other.
Most of these files I do not recognize. Can they be trashed? Why did they transfer? I used a flash drive for the transfer. Also, is there a way to transfer my older email files to this new computer?
Thanks for any and all help, I really need it.
Tom

Did you use the Migration Assistant to help set up the new iMac using some of the files in the older PC? Some likely won't mean much, unless you have applications that can use or convert them. There's also a way to use the software Time Machine to import data files from an external or another computer, so you may have used that, too.
Hopefully someone with experience in a similar issue will reply...
Good luck & happy computing!

I have just got a new computer and I want to transfer Adobe Acrobat to my new one can this be done ?

I have just got a new computer and I want to transfer Adobe Acrobat to my new one can this be done ?

Hi Ianpce,
You need to download and install Adobe Acrobat on the new machine to use it.
You can use the same subscription or the serial number to activate the product.
Thanks

Ive just got a new iPhone4 and I am trying to get the App's ie games from my iPhone3 onto the 4 and retain the same levels that I have reached on the 3, The Apps have gone onto the 4 but its making me re-start everything from level 1?

Ive just got a new iPhone4 and I am trying to get the App's ie games from my iPhone3 onto the 4 and retain the same levels that I have reached on the 3,
The Apps have gone onto the 4 but its making me re-start everything from level 1?
Ive paid $$ for the games and then more $$ within the games via iTunes for in game purchases and desperatly want the games on the 4 with the levels that I have reached on the 3!
Can anyone help!! Please!!!! My Smurfs and Animals are starving Hahahaha

Mate, it's good to hear that you have gotten the iPhone 4 but sorry to burst your bubbles. Not all games can have the "saved" data ported over.
Normally when you save a game in iPhone, the memory used is in the flash memory of the device. Those that can be ported over, reason is due to the data being saved over the air and when you logged in on a new device, it recognises you via the userID.
Maybe you can try to backup your iPhone 3, and restore the file onto your iPhone 4. Not too sure if that would brick your phone though.

So i just got a new mac, and i am trying to sync my songs that i bought on itunes, and some of the worked, but a huge selection of them have a little exclamation mark beside it and it says it can't be downloaded, why?

so i just got a new mac, and i am trying to sync my songs that i bought on itunes, and some of the worked, but a huge selection of them have a little exclamation mark beside it and it says it can't be downloaded, why?

Hello Pork Chop 2,
Congratulations on your new Mac! It sounds like your purchased songs are not playing completely after you downloaded them. I recommend to following steps for an issue like this:
Symptoms
Occasionally, if a song purchased from the iTunes Store on a Mac or PC was not downloaded completely, the song may not play back fully. The song may abruptly stop during playback, and iTunes may start playing the next song in your library or playlist.
Resolution
If iTunes in the Cloud is available in your country, try the following steps to resolve the issue:
Delete the purchased song that is exhibiting the problem from your iTunes library.
Click on the Purchased link in the iTunes Store to view your previously purchased music.
Download your previously purchased song from this list.
You can find the full article here:
Songs in iTunes may not play back completely
http://support.apple.com/kb/TS4357
Thank you for using Apple Support Communities.
Best,
Sheila M.

I just got a new laptop and have a the creative cloud on my old laptop, what do i need to do to switch it all onto this one?

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