I just got a notice for iPad update.  It froze and will not start no matter what I do, I just got a notice for iPad update.  It froze and will not start no matter what I do

I received a notice for software update.  It froze in process. I forced quited the iPad.  It will not start.  I see the apple and then it goes away.  Latest thing is a round iTunes with a plug symbol below it. It's plugged it and nothing.

When I do that it says it will wipe my iPad clean and start over leaving me with nothing. 

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  • Just got my new iPad Air and noticed that the screen calibration is off. For example if I select the circle to place something there I have to select outside of the circle to make it happen. I did not have this issue on my previous iPad.

    Just got my new iPad Air and noticed that the screen calibration is off. For example if I select the circle to place something there I have to select outside of the circle to make it happen. I did not have this issue on my previous iPad.

    Try this  - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased.
    If no fix, Take it to an Apple Store for evaluation.
    Make a Genius Bar Reservation
    http://www.apple.com/retail/geniusbar/
     Cheers, Tom

  • What a horrible way to treat customers. I was due for updates on my phones and thought I should maybe check some other prices but have been with Verizon for 20 yrs so ended up there. I got 2 new IPhones 5s and the wife couldn't decide what she wanted so s

    What a horrible way to treat customers. I was due for updates on my phones and thought I should maybe check some other prices but have been with Verizon for 20 yrs so ended up there. I got 2 new IPhones 5s and the wife couldn’t decide what she wanted so she stayed with old phone but this locked me into a new 2 yr contract . Within a wk one of the new iPhones started turning on and of like 10 –15 times a day. Wk 2 it turned off and would not turn on again . It was my sons who was in college at the time so we talked and he took it in to a Verizon store where he was told I need to come in since the account was in my name. He was away from home , Verizon could see on account it was his phone they said it was not abused, they could not even turn it on , they sold me the phone give him another phone maybe even a loaner till he gets another. So now I need to go to store and explain to 3 different people this is my phone and my son has it and I need a new one. what a waste of time after about 2 hrs and talking to different people and yes they said there were notes on his account from other person he had talked to from different store. So I finally walk out with a receipt in hand and being told I would have a new phone in a couple days. As I sat in my vehicle thinking this is stupid I looked at my receipt and noticed it said droid on it so back into Verizon I went. The salesman said that’s what your son has on his account. My son had activated a friends old phone so he has one since VERIZON REFUSED to give him one. Another hr 3 people and yes they can see he had a new iPhone and notes on it from other store. Sometimes sorry just doesn't do it. I was now late for a appointment . Now I walk out and have been told I will get a new iPhone in the mail in about 2 wk Yes 2 wks   again I bought it there just give me a new one and you send old one back. I will also get a new droid that I have to send back because they said they cant cancel it  . In about 3 days I get the Droid and sent it back Verizon mistake and a waste of my time . After waiting over 2 wks and not receiving a new iPhone back to Verizon I went . I am now bitter at Verizon after doing 20 yrs of business with them. 3 people 1 hr later I was told it got delivered to my post office . I got the tracking num called the post office and they say o yes that was the droid. Go back in to Verizon another hr of explaining I walk out being told I will get a new iPhone in a couple of days, We’ll see . Once again I got the phone in your store just give me a new one . Do you realize how much of my time you have wasted ? do you care? O what is Your Policy ? How many Billion did you make last year ? I am Locked into a new 2 yr contract . Why don’t you just release me ? After 20 yrs do you think I will ever renew my contract ?

    Simple process. If an iPhone go to the Apple Store and not Verizon
    the phone from Verizon will be a refurbished device and not new unless under the 14 day worry free guarantee
    good luck

  • HT5622 I think my granddaughter bought a $3.99 app after I put the password in for a free app.  How can I find out what she purchased?  Can I get credit for it?  I just got an email from my credit card confirming the purchase.

    I think my granddaughter bought a $3.99 app after I put the password in for a free app.  I just got an email from my credit card confirming the purchase.  How can I find out what she purchased?  Can I get credit for it? 

    The password is good for 15 minutes to make purchases. You should receive a receipt in 24 to 48 hours for the purchases. There is a link to Report an issue. You could use that to start a conversation with iTunes Support about a refund.
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  • HT201240 hi all. i just downloaded mountain lion and it seems to have added an old password for admin at the start up, the old password was removed so all i had to do was press enter and off i go, i cant remember it, what to do now??

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    Eli,
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  • Tried to upgrade to osx 10.9 from 10.7 and I didn't notice that it downloads in the launcher. I turned my mac off and ever since then it has glitched out and will not download no matter what I do. I have had it for 3 years which is out of warranty.

    Tried to upgrade to osx 10.9 from 10.7 and I didn't notice that it downloads in the launcher. I turned my mac off and ever since then it has glitched out and will not download no matter what I do. I have had it for 3 years which is out of warranty. It now has a blank bar under the launch pad and no matter how many times I try re-downloading it or restarting my computer it does not work. I use too play starcraft and other games on this computer although new patched/updates have made it that I can no longer do that now. Really frustrating having to deal with this especially after buying this computer upfront and now out of warranty.

    Go to your Applications folder and find a file called "Install OS X Mavericks".  Send it to the trash and delete it.  Then try the download again.

  • HT4623 The update to iOS 7 is frozen at the Terms and Conditions page and will not move no matter what I click on.  I cannot access my iPad as it is frozen on this screen.

    The update to iOS 7 is frozen at the Terms and Conditions page and will not move, no matter what I click on.  I cannot access my iPad as it is frozen on this screen.  How do I remedy this nightmare?

    Reset the device:
    Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
    Then try updating the software again.
    If that doesn't help, tap Settings > General > Reset > Reset All Settings
    No data is lost due to a reset.
    Same advice helped this user for the same issue >  HT1414 tried to update to latest iOS...: Apple Support Communities

  • Please help! i have just upgraded to an iphone 5 for work, so i have started to backup my iphone 4 but it is stuck on 'finishing sync' and has been for 20hours!what can i do?i need it for work tomorrow

    please help! i have just upgraded to an iphone 5 for work, so i have started to backup my iphone 4 but it is stuck on 'finishing sync' and has been for 20hours!what can i do?i need it for work tomorrow

    Is this what you downloaded: iTunes 10.7?
    When the update fails what if any error report do you get, specifically? Please do this before trying again:
    Repair the Hard Drive and Permissions
    Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
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  • Restore new iPad Mini from iPad 1 backup. Ican update new apps from Apple store but most of my apps have been showing the Waiting status for over 12 hours. Store shows them as installed. What gives?

    Restore new iPad Mini from iPad 1 backup. Ican update new apps from Apple store but most of my apps have been showing the Waiting status for over 12 hours. Store shows them as installed. What gives?

    If the downloads are stalled or "waiting" - try these suggestions.
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    If that doesn't work - sign out of your account, restart the iPad and then sign in again.
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    You can also try deleting the waiting icons - tap and hold down on an icon until it wiggles - the tap the X on the icon to delete it. Then try to download again.
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    If all else fails, download the updates or the apps in iTunes on your computer and then sync the content to your iPad.

  • HT1459 Just bought a new ipod shuffle for my kid and cannot set it up because it does not show up in itunes. Also the charging light does not light up. what could be wrong, as i am able to see both my iphone and ipad on itunes on the same pc?

    Just bought a new 4th gen iPod Shuffle for my kid. Problem is I cannot do the initial set up, as the device does not show up on iTunes on my PC. Also the charging does not light up. Any ideas on what could be wrong, as I am able to see both my iphone and iPad on iTunes using the same PC?

    I also tried manually underlining a few things on the new iPad and when highlighting a paragraph, it would skip a few lines and the line would go through a few as well. Looks like a major iBooks glitch needs to be addressed here.

  • I bought a iphone 4 used from a store, ad to retore it on my computer just now due to it not starting back uo its asking for the orginal owners apple id and i have no clue who that is.. i have had the phone for a few months now what i can do ?

    I bought a iphone 4 a few months ago, used from a store .. i had to currently restore and update my phone today due to it saying connect to itunes it wouldnt do anything else so i did other wise, now my phone turns on but wont go past the apple id and the orginal owner still had there apple account in the phone and its asking for that account to actiavte the phone again and not mine , im stuck and dont no what to do i just want my phone to turn on again
    please help !
    thanks !!!

    You have encounter Activation Lock, the antitheft feature of the iPhone. The previous owner did not remove the phone from their account. The phone cannot be used until they do. Return to the store and let them sort this out. It is very unusual for someone to "forget" to disable activation lock, as it is necessary to do so to erase personal information on the phone. So it is quite likely you bought a stolen phone.

  • Huge issue with battery and overheating in iOS 6.1.1 iPhone 4S and ipad new iOS 6.1 what I can do , I am very sorry for update from 5.1.1 it was the best

    Huge issue with battery and overheating in iOS 6.1.1 iPhone 4S and ipad new iOS 6.1 what I can do , I am very sorry for update from 5.1.1 it was the best
    My wife have iPhone 4 and ipad new is not updated it working good and my devices after update working bad :-(, likely the devices of my wife stay with 5.1.1

    good thing i havent updated mine yet.. 

  • I just updated my ipod 4g to ios 5.1 and i cant download apps a message pops up saying to type in password for caldav something something the thing is that i have no idea what my password is i never made an account for that so please help

    i just updated my ipod 4g to ios 5.1 and i cant download apps a message pops up saying to type in password for caldav something something the thing is that i have no idea what my password is i never made an account for that so please help

    Go to iTunea>Preferences>Devices and see if there is a backupright at the time you did the update. Then try restoring from that backup. If the apps are in your iTunes library, any app data will be restored to the iPod.
    When restoring from an iOS 4 (or later) backup, if the device had a passcode set, iTunes will ask if you want to set a passcode (and remind you that you had protected your device with a passcode). iTunes will not ask you to set a passcode when restoring from iOS 3.x and prior backups.
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  • HT4059 How do I get started on downloading a book on my iPad? Kindle edition? . I don't want to buy a book just pay for rental?

    How do I get started on downloading a kindle book on my iPad? I don't want to buy one.

    Ask your local library if they offer electronic books for checkout and if so what system they use. Then you can look to see if there is an app for that system available for iOS devices. As RG said, neither Apple nor Amazon offer electronic books on a rental basis other than Amazon's Kindle textbook rental.
    Regards.

  • HT6058 I have updated my I pad dut I'm still having problems my iPad seems to freeze and when I go to put in my pin it take a few seconds before the numbers go in and my games stop and start and stop and start for a bit before they run properly

    I have updated my I pad dut I'm still having problems my iPad seems to freeze and when I go to put in my pin it take a few seconds before the numbers go in and my games stop and start and stop and start for a bit before they run properly

    Try this  - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased.
     Cheers, Tom

  • My iPod is up to a 4.1 ios, and it won't update to a 5.1 which I need for some of my apps for school. It keeps saying that my internet connection is bad; but, it works just fine. What do I need to do?

    My iPod is up to a 4.1 ios, and it won't update to a 5.1 which I need for some of my apps for school. It keeps saying that my internet connection is bad; but, it works just fine. What do I need to do?

    If you get a network timeout error, then disabling the computer's security software duirng the download and update usually resovles that error.
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    Note that only a 3G or 4G iPod can go to iOS 5.  A 2G iPod can only go to iOS 4.2.1

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