I just got a refurbished iPod 5th generation 32gb. This morning I went to turn it on and it didn't do anything and kept the black screen. I tryed to turn it on but it didn't do anything. Help?
I just got a refurbished iPod 5th generation 32gb. This morning I went to turn it on and it didn't do anything and kept the black screen. I tryed to turn it on but it didn't do anything. The day before it had looked weird, as in I was downloading an app and it powered down, the when I tryed to turn it back on it got red and green lines on it. Should I send my ipod in to Apple so they can fix it or can I do this myself?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. Or send it to Apple
Service Answer Center - iPod
Apple Retail Store - Genius Bar
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I have an Ipod Touch 2 and rebuilt my laptop. Reinstalled ITUNES and can't find my applications on ITunes after login. I tried to activate Itunes again but it didn't. How can I get my applications to display on ITUNEs?
It sounds like you essentially have a new computer and unless you restored from a backup your iTunes library would be empty. You can transfer your iTunes purchases from your iPod to the computer by:
iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer
SInce you changed syncing computers. after you move the stuff you need to restore the iPod to factory defaults and sync the stuff back to your iPod. If you had the iPod backup file you could restore from backup.
If you have non-iTunes pruchases you can copy them to your computer by using one of the third-party programs discussed in this previous discussion:
Best iPod to PC -
I bought a refurbished Ipod touch, 3rd gen(link: http://store.apple.com/ca/product/FC086LL/A?mco=MjI4NjY2MTE)
The home button broke on me, so while setting up servicing for it, when I entered the serial number into the Apple site, my supposedly "3rd gen" Ipod showed up as a 2nd gen. Is this normal? And if not, what can I do about it?There are no 3rd gen 8GB models. They did not make them.
Identifying iPod models -
IPod 5th Generation 32GB doesn't turn on
I tried pressing the home button, power button, and also DFU mode, but it doesn't work. I also had strange lines at the begining and then it turns black, Please Help!
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My daughter stopped using her iPad when she got an iPhone for Christmas. It has been over one month and she has forgotten her passcode. I tried to wipe it via Find my iPhone but it won't connect to the wifi even though wifi is switched on on the lock screen. I then tried to restore it through iTunes but was unable to becuase Find my iPhine was switched on so I removed the iPad from the device list only to find that it didn't solve anything with the iTunes situation and it still won't connect to the wifi. I ahve tried turning wifi on and off, tried leaving the house and re-entering all to no avail. Is there any other way to restore the iPad????
FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTune (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port. Do not release button until you see picture of iTune and plug (very important)
5. Release Home button.
ON COMPUTER
6. iTune has detected iPad in recovery mode. You must restore this iPad before it can be used with iTune.
7. Select "Restore iPad"...
Note: Data will be lost -
My 5th generation iPod (bought in April of 2013) will quit unexpectedly. I can't do app store apps (like snapchat or facebook, ect.) or apple apps (like Camera, Safari, ect.)It will take for ever to load what I write while texting. It also just goes to the black screen with the Apple logo. I'm not sure what to do.
Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
If no joy...
Reset all settings
Settings > General > Reset > Reset all Settings.
This will return all iDevice settings to factory defaults... you will not lose any data.... But you will have to re-enter all of the device settings.
If the issue persists...
Connect to iTunes on the computer you usually Sync with and Restore
http://support.apple.com/kb/HT1414
Make sure you have the Latest Version of iTunes (v11) Installed on your computer
iTunes free download from www.itunes.com/download
More Tips here...
http://osxdaily.com/2013/09/23/ios-7-slow-speed-it-up/
http://osxdaily.com/2013/09/19/ios-7-battery-life-fix/
Note:
Also consider Deleting any Apps you have Purchased / Downloaded but you now never use. -
I bought an apple iPod 5th generation the other day and I cannot remember the unlock passcode. I have done the restore thing, but because I never set it up or synced it with iTunes, it does not recognize my device. It is disabled for one hour. There's only a few things that could be my passcode, but because it disables for an hour, it is time consuming trying to figure it out. What do I do? I do not care about having to erase everything since it's new and there's nothing on it, but it was never synced with iTunes.
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode. -
My iPod 5th gen touch went through the washing machine. It still works but it has water in the screen and I can't get it out. I put it in uncooked rice for a day but it didn't work. And suggestions??
Leave it in the rice for at least a day and change the rice every other day or so. The rice and iPod should be in a sealed container.
Apple will exchange your iPod for a refurbished one for $149. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following maybe less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the screen yourself if you are up to it
iPod Touch Repair – iFixit -
i just got a new ipod touch 64 gb 4th generation after my old one got cracked. my mum backed up all my stuff on my laptop pc but i tried to sync everything back on to my ipod but there are non of the music files there + the pictures wont download
itunes content is not part of the backup as it should all be in itunes on your computer.
What pics won't download?
Please explain your issue. -
IPod 5th generation recognized in iTunes but won't charge
Hello Apple Support Community,
I'm writing this on behalf of my girlfriend, who is having problems with her iPod, I tried searching google and the forums here but I couldn't find a satisfactory answer.
Basically what happens is this:
iPod gets plugged in and shows the "do not disconnect" screen and starts charging (what comes next kind of happens simultaneously) not long after that, I'd say a minute at most, the normal menu screen comes up and the lightning symbol on the battery disappears, iTunes recognizes the device and allows you to browse the files and it gives the option to sync but we haven't done that yet (the laptop we're trying to charge it off is new and has an empty iTunes library) and we don't want to lose the data on the iPod. It works fine on other computers, i.e. she can charge it with no problem from her desktop PC and as far as i know any other PC/laptop available to us
Does anyone have any idea what's wrong and how to solve it?
Technical details:
iPod 5th generation, 60gb
Laptop brand: Samsung
OS: Windows 8
USB status: Ports all work and from what I can tell they're all 500mA
Tried:
Switching USB ports, none seem to make it charge
Resetting iPod
We don't have extra cables so we can't try switching them and we haven't tried restoring the iPod yet since we don't want to lose data.
If you need more info, let me know
Thank you very much for your time!Hello,
The cord might be the case, but first, try these suggestions:
Try putting your iPod into disk mode, then try connecting it to your computer again...
<a href="How to put your iPod into disk mode</a>
Do you have a wall charger? If so, then try connecting your iPod to that, and does it charge, or not?
Have you checked this link out?:
<a href="http://docs.info.apple.com/article.html?artnum=60941">iPod doesn't charge correctly
Does your iPod appear in "My Computer"? If so...
iPod shows up in Windows but not in iTunes
If not...
iPod missing in "My Computer" or in iTunes
Post back on what happens when you try these things out. I hope this helps!
~~Kylene -
I have an IPod 5th generation and I would like to delete all personal content, and be signed out of my Apple ID as well, but there are apps that no longer exist on the apple store that I would like to keep.
Do this:
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
Then go to Settings>General>Reset>Erase all content and settings -
I just got a new iPod touch 4th generation and I'm trying to connect to my router and my iPod says, 'Cannont find network.' I don't know what to do! No other networks come up on the list so I can't 'tag' along with thier wifi. Please help. I need advice.
What type network is yu router set up for? The 4G iPod can only connect and see 2.4 GHZ networl like B, G and the 2,4 GHz N. There is also a 5 GHz N but the iPod will not even seethat network.
See:
iOS: Troubleshooting Wi-Fi networks and connections
iOS: Recommended settings for Wi-Fi routers and access points -
My ipod 5th generation charges when connected to my PC but not recognised in itunes with windows 8.1
Why is my ipod 5th generation not recognised in itunes in windows 8.1?Connection to my PC only charges the battery.
Did this iPod previously work with this computer (running Windows 8.1), and does not now for some reason? Or is this the first time (or the first time with Windows 8.1)?
The fact that only the battery charging symbol appears on the iPod screen seems to indicate that the iPod does not recognize a data connection. It's like you are connecting the iPod to USB (wall) power adapter. It is likely that the Windows system also does not see the iPod as a connected device; you should confirm by looking at Device Manager.
You should rule out a faulty USB docking cable. The dock connector has separate connection points for power and data, so it is possible for it to connect to charge the battery but not connect for data. So, if possible, try another docking cable, or try the cable you have with another Apple device.
You should rule out a problem on the USB port. If you connect something else to the same port, does it work properly? Preferably, you should use something similar, like a USB flash drive or port-powered external drive, and try copying over some large files.
If the USB port and docking cable are OK, the cause is more likely to be on the iPod (such as a dock connector that is worn out from use). -
Hello! So I have a iPod 5th generation, and I just had a recent update, it was for iOS 6.1.3, and now for some reason, I can't get the iOS 7 update. Could anyone help me?
Apple's servers are slammed right now with iOS 7 downloads AND activation requests.
Be patient and try again later. -
hello, i have lost my ipod (5th generation) and i have tried to use ' find my iphone' but it says my ipod is offline so i think its dead....what should i do?
No app is required.
- If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up.
- You can also wipe/erase the iPod and have to iPod play a sound via iCloud.
- If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
- Change the passwords for all accounts used on the iPod and report to police
- There is no way to prevent someone from restoring the iPod (it erases it) using it.
- Apple will do nothing without a court order
Reporting a lost or stolen Apple product
- iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number
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