I just got an iPod shuffle yesterday and I have downloaded the latest update for iTunes (10.7) and when I plugin it in it says that I have not got the correct software for the iPod

I just got an iPod shuffle yesterday and I have downloaded the latest update for iTunes (10.7) and when I plugin it in it says that I have not got the correct software for the iPod

What is the exact error message you are receiving?  Have you checked to make sure the connections on each end of the USB cable are nice and snug?
B-rock

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    I keep having the message the software required for communicating with your ipad is not installed correctly please reinstall, I've uninstalled and reinstalled the latest version of itunes 8 times and no luck does anyone have any advice?

    First, for the forum view issue. Go to My Settings (on the right) and in General Settings change the Topic Page View to Flat. Click Save. Posts should show up in the order they were written.
    Have you seen this?
    http://docs.info.apple.com/article.html?artnum=93764
    Also, since you said that you've gone through the 5 Rs, I would assume that you used the iPod Updater to restore (since there is no other way of doing it and you don't "run" the 5 Rs).
    When you restored, did you use the latest updater?
    You may also want to try formatting the iPod through Windows. Connect it to the computer and when it appears in My Computer right click it and go to format. Does anything happen? Can you format the iPod through Windows?
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  • My ipod gen 3 is frozen after the latest update from itunes,it will not power on or restore without error.Itunes is up to date,changed usb ports,even uninstalled and reinstalled all apple software, error 1601 during restore

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    Hello, VvioletT. 
    Thank you for visiting Apple Support Communities.
    I see you are experiencing issues syncing your iOS device.  Here are a couple articles that I would recommend going through when experiencing this issue.
    iOS: Troubleshooting USB-related alerts when syncing
    http://support.apple.com/kb/TS5254
    Resolve issues between iTunes and security software
    http://support.apple.com/kb/ts3125
    Cheers,
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  • My Ipod shuffle appears in itunes on mac but not on windows 7 even though we have the latest update of itunes. We have also tried the other solutions on the apple support site.

    My Ipod shuffle appears in itunes on mac but not on windows 7 even though we have the latest update of itunes. We have also tried the other solutions on the apple support site.

    Hi reinkristine86!
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    http://support.apple.com/kb/ts1369
    Thanks for coming to the Apple Support Communities!
    Cheers,
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    Apple only supports Windows on certain hardware.
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  • Hi, I have an ipod touch, i had it since christmas of 2010, My wifi has been PERFECT until a few days ago and then now, the blue wifi thing says i am connected, but when i go to safari it says that it's not. help? : )

    I have an ipod touch, i had it since christmas of 2010, My wifi has been PERFECT until a few days ago and then now, the blue wifi thing says i am connected, but when i go to safari it says that it's not. help? : )

    - Reset the iPod. Nothing will be lost.
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  • I recently updated to the latest version of Itunes (11.1) and when i try to play music or tv shows, the sound lasts only for a second before going completely mute, anyone know how to fix this?

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    pikot wrote:
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  • I have just required a second hand mac and when I try to download a song or import a cd to iTunes an error notice says that I am not priveledged to make changes? The preference settings and apple I'd seem to be ok. How do I fix this?

    I have just required a second hand mac and when I try to download a song or import a cd to iTunes an error notice says that I am not priveledged to make changes? The preference settings and apple I'd seem to be ok. How do I fix this?

    Greetings,
    I've never seen this issue, and I handle many iPads, of all versions. WiFi issues are generally local to the WiFi router - they are not all of the same quality, range, immunity to interference, etc. You have distance, building construction, and the biggie - interference.
    At home, I use Apple routers, and have no issues with any of my WiFi enabled devices, computers, mobile devices, etc - even the lowly PeeCees. I have locations where I have Juniper Networks, as well as Aruba, and a few Netgears - all of them work as they should.
    The cheaper routers, Linksys, D-Link, Seimens home units, and many other no name devices have caused issues of various kinds, and even connectivity.
    I have no idea what Starbucks uses, but I always have a good connection, and I go there nearly every morning and get some work done, as well as play.
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    Good Luck - Cheers,
    M.

  • Im trying to burn an iDVD and its saying that there is not enough free disk space for encoding the remaining assets.

    Im trying to burn an iDVD and its saying that there is not enough free disk space for encoding the remaining assets. My main hard drive only has a few hundred Mb left on it so i bought a 1 Tb external hard drive and want to know how to make iDVD use the space on the external hard drive instead trying to use the main hard drive. Any help would be awesome! thanks

    Hi
    Yes - This is important.
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    • External Hard Disk - MUST BE - Mac OS Extended (hfs) formatted - UNIX/DOS/FAT32/Mac OS Exchange will NOT WORK FOR VIDEO - nearly everything else BUT NOT VIDEO.
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  • I am unable to install the latest update to iTunes, I get constant error messages, even when I attempt to uninstall iTunes completely and start afresh, iTunes is still listed in my program files on my hard drive and the shortcut is still on my desktop!?

    Is there a bug with the latest update to iTunes because I am unable to install it, I get constant error messages if I try to open it after installing

    Hey there Mambo822,
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    http://support.apple.com/kb/TS5376
    Follow these steps to resolve the issue:
    Check for .dll files
    Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
    If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
    Reboot your computer.
    Note: Depending on your operating system, you may only have one of the listed paths.
    Uninstall and reinstall iTunes
    Uninstall iTunes and all of its related components.
    Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
    Re-download and reinstall iTunes 11.1.4.
    Thank you for using Apple Support Communities.
    Cheers,
    Sterling

  • Are there any known issues with the latest update to iTunes on Windows 7 maxing out the processor and nearly bringing the system to a hault.

    Has anyone experienced an issue with the latest update to iTunes (11.2.0.115) for Windows where iTunes pegs out the processor at 97%, 98%, and holds there for maybe 15 minutes before dropping to 50%. During that time, the system is basically useless. You just have to ride it out. I'm running Windows 7 Home Premium.

    Hi OnceBeforeIDie,
    Welcome to Apple Support Communities!
    Take a look at the article below, it has some some tips that will resolve a performance issues like the one you described.
    Apple software on Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/ts4123
    -Jason

  • I try to restore ipad to ios 7.0.4 but the tunes show error ,the ipad could not be restore because the firmware file was corrupt, i have the latest update from itunes and windows and i turn off antivirus and firewall and the error is the same , what i do?

    i try to restore ipad to ios 7.0.4 but the tunes show error ,the ipad could not be restore because the firmware file was corrupt, i have the latest update from itunes and windows and i turn off antivirus and firewall and the error is the same , what i do?, my ipad is show apple logo
    please what i do

    Hello JD_NINJA,
    Thanks for using Apple Support Communities.
    Error 9006 when restoring your iOS device indicates that there is security software on your computer which is preventing connection to the Apple server or your device.  To troubleshoot this issue please follow the directions below.
    Check your security software
    Related errors: 2, 4, 6, 9, 1611, 9006. Sometimes security software can stop your device from communicating with either the Apple update server or with your device.
    Check your security software and settings to make sure that they aren't blocking a connection to the Apple servers.
    Get help with iOS update and restore errors - Apple Support
    When restoring your iPhone, please make sure to follow the directions in the link below to properly restore.
    Restore your device from an iCloud or iTunes backup - Apple Support
    Take care,
    Alex H.

  • With the latest update of iTunes the download quits and gives me and error code of 2324

    With the latest update of iTunes the download quits and gives me and error code of 2324. what do I do now? As iTunes wont open up.

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
    The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
    Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
    tt2

  • I installed the latest update of iTunes and now my computer is extremely slow and it freezes, What should I do to make it run  as usual?

    I installed the latest update of iTunes and now my computer is extremely slow and it freezes. When I click on the itunes icon, nothing happens, if it opens is a long time afterwards. Most of the time it does not even open, but the computer is very slow. It is a PC desktop running windos xp.

    Hey ArgentoSB!
    I have an article for you that can help you troubleshoot these issues:
    iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
    http://support.apple.com/kb/ts1421
    Take care, and thanks for visiting the Apple Support Communities.
    -Braden

  • I installed the latest update of itunes and now I can't even open itunes. I have Windows 7.

    As seen above. I installed the latest update of itunes, as an admin on my windows 7 and now nothing is working. I already deinstalled itunes. But nothing is working. Could please someone help. It's the 11.1 or 11.2 update I think

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    tt2

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