I just got IOS 8.0.2 for my Iphone 5s and the touchpad is still not working, is anyone else having this issue? Does anyone have a way to fix it?
I have an Iphone 5s, touchpad was working perfectly fine with IOS 7, but ever since I got the IOS 8 update the touchpad has not been working.
All Macs come with a one year limited warranty.
If you purchased AppleCare, contact info > http://www.apple.com/support/products/
Why can't you use the Bluetooth keyboard?
According to the link I posted for the AHT..
"For some Apple computers that shipped with OS X Lion, if Apple Hardware Test cannot be found on the hard drive, an Internet-based version starts up instead."
Similar Messages
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I just bought a brand new iphone 5c and the home button is not working , why is that ?
I just had a brand new iPhone 5c and the home button is not working , why is that ?
then contact apple for warranty support or return the phone
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Just downloaded the iOS 7.0.3 for my iPhone 4S, and now my 3G isn't working?
Hi all,
I just connected my iPhone to iTunes on the computer, and it prompted me to update my iOS. I did so, and it is now updated - however, I cannot connect to my 3G.
(I can't connect to WiFi networks, either, but this has been a problem for a long time and I am not asking a question about this )
Anyway - the "3G" icon is at the top of the screen, but whenever I try to connect to the internet/use whatsapp/agree to terms and conditions for iCloud, it says there is no working internet available.
I have reset network settings, toggled airplane mode on/off, rebooted the phone, manually restarted the phone...all to no avail.
Any help with this problem would be greatly appreciated.
Thank you!I think I may have fixed this problem - I am on the giffgaff network, and updating my iOS meant that my network settings were reset to O2.
To fix this, I went to Settings > Mobile > Mobile Data Network, and then re-entered giffgaff's mobile data settings.
Hope this helps someone! -
I got locked out of my ipad by a passcode and the itunes restart is not working
I was locked out of my ipad because I forgot the passcode. I have tried the iTunes restart to wipe everything off the ipsd to start over and it is not working.
Here's the Apple support page on this. If the Restpre process doesn't work you need to put your device into Recovery mode. Read through all the steps and follow them carefully.
iOS: Forgot passcode or device disabled -
I just got a new system for my Mac OS and the internet sharing is not working.
The "Sharing" in the System Preferences looks way different and has screen charing, scanner sharing, remote login, remote management, remote apple events, and bluetooth sharing with checks near it. I once connected to my laptop, but it said something like an IP address needed to be verified. I then put in an address and they gave me one but it's still not working. Please help! How do I connect the internet?
Your text is not clear: you wish to connect to the internet, and you cannot do that? or you want to share your internet connection, to be used by other computers, and you do not know how to do this?
The title of your thread indicates the latter (this is the meaning of share), but your text rather indicates the former situation.
In order to share net, you must first mac connected to the net up and running, but I understand you did not get to that point, right?
Please be clear. -
Just upgraded IOS to V7 and iphone is asking for a password and the online password will not work. I really need to get this sorted as I am away and need to get the phone working.
Pablos1966 wrote:
Surely the current ID and Password would work . Anyway I will see how I get on with the Device Password.
No. If you failed to turn off Find my iPhone BEFORE you upgraded to iOS 7, you will need the original Apple ID and password. If you upgraded to iOS 7 you will need this info; there is no way around this. If it is the device passcode you will need to restore your iPhone in order to reset that, which in the end will require your Apple ID and password in order to activate the phone once it is restored.
Why don't you have the original Apple ID? Where did you get the phone? -
Hi, I have the iphone 4s and just bought an ebook for ibook, trouble is the font is so tiny I can't read it and the font sizer is not working? Please help!
Hello Glittergirl68,
Thank you for using Apple Support Communities.
It sounds like the function to reseize the Font in an iBook is not functioning properly.
I recommend a few things here. First close all the apps that are running in the background:
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
From: iOS: Force an app to close
http://support.apple.com/kb/ht5137
When you have done that, restart the phone, and try again.
If the issue persists, I would follow these steps from the article:
iOS: Troubleshooting apps purchased from the App Store
http://support.apple.com/kb/TS1702
2. Check for app updates
You can setup apps to update automatically in Settings > iTunes & App Store, but make sure that your apps are up to date:
Open the App Store and tap Updates. If updates are available, tap Update All.
If prompted, enter your iTunes Store account information. App Store will then download and install the app updates.
Note: Some apps may require a Wi-Fi connection to update.
3. Install another app from the App Store
If none of your user-installed apps will launch, there could be an issue with Apple ID authorization. Download and install an app that isn't already installed on your device to reset this information. You can also remove an app from your iOS device and download it again from the App Store or sync the app from your computer.Note: If you have installed apps using multiple Apple ID accounts, you may need to perform this step for each account.
4. Restart the app
If the issue affects only a single app, try closing just that app.
5. Restart your device
Turn the device off and on.
6. Reinstall the affected app
Remove the app from your device and reinstall it:
Tap and hold any app icon on the Home Screen until the icons start to wiggle and show a small "x" in the top-right corner of the app.
Tap the "x" in the corner of the app you want to delete.
Tap Delete to remove the app and all of its data from your device.
Press the Home button.
Go to the App Store.
Search for the app and then download it again.
All the very best,
Sterling -
hi, i installed ios 5 for my iphone 4 and the camera function on lock screen was on the first few days , now it doesn't show the lock screen . is there any change i can do . Pls help me to solve the issue.
nishaadp wrote:
... it stucks with the apple logo , nothing works. Is anything i can do?
See Here for
Frozen or unresponsive iPhone -
Update bundle just released for Aperture 3.4.2, Safari 6.0.2, and iPhoto 9.4.2 will not install. Keep getting error "The operation couldn't be completed. (NSURLErrorDomain error -3001.)(102)" Any one else having this issue? Please help.
Hi there!
Yes, same problem too; I've already sent an email to apple support and just received a very vague and unpractical response with "call apple support in your country" as main advice. I've obviously emailed back stating that I need a clearer response and I don not have any intention to spend money calling for support when updates is a free tool. I do also believe this is a probem generated on Apple's end, I just wish they learned to say "sorry, it's us; working on it!"
Message was edited by: MacLuc -
I have got Acrobat 10.1.13 for Mac running Yosemite - and the 'advanced search' feature has stopped functioning - it doesn't install the search window, nothing happens - so I uninstalled acrobat, reinstalled it - but it still not working?
It's a 3rd party app. You really should contact Adobe Support and/or post in the Adobe Forums
Mac OS X (10.6.6)
Use Software Update or the OS 10.6.8 combo update to update your OS. Also, update everything SU has to offer for your computer. When done, repair permissions and restart your computer. -
iOS 5 update issues. It tells me "This device isn't eligible for the requested download." Anyone else having this issue? It's giving me this message for my iPhone 4 and iPad 2.
Make an appointment at an Apple Store to have your device examined by a technician. Or contact Apple Support.
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I just buy a new i phone 5 and the hand free is not working
Hi i phone support team
I just bue a new i phone 5 and the head set is not working
I got it from frind
Pleas i need you support to change the head set
Ahmed shindy
Phone number. 00201148886700
Email. [email protected]If they are Apple-brand headphones, then the Apple Store will handle the warrranty and, absent any evidence of abuse, should replace the headphones. If the headphones were made by some other company, then unless you purchased the headphones in the last fourteen days, you will have to contact the manufacturer of the headphones for warranty support.
Regards. -
My ipod has just black screen and the home button is not working. what will i do? help please!
my ipod has just black screen and the home button is not working. what will i do? help please!
Try:
- iOS: Not responding or does not turn on
When it says place the iPodin recovery mode use this prgram.
RecBoot: Easy Way to Put iPhone into Recovery Mode
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
after update to IOS 4.3.5 my Iphone incoming and out going calls is not working properly and I have to remove the SIM regulerly to conduct or receive a call
It is not practicale to do this always any one faces the same problemThere may be a problem with the SIM card. Get a new SIM card from your carrier - there should be no charge for a replacement.
If no change with a new SIM card, the standard troubleshooting steps in order are:
Power your iPhone off and on.
An iPhone reset, which is done by pressing and holding the home button and the sleep/wake or on/off button simultaneously until you see the Apple logo and then release.
Restore your iPhone with iTunes from your iPhone's backup.
Restore your iPhone with iTunes as a new iPhone or not from your iPhone's backup.
If no change after any of these steps in order, your iPhone has a hardware problem. -
After updating my 4S to iOS 5.1.1 last night, none of my data applications are working today, nor Siri, iMessage or anything of the like. I'm at a loss as to what might have caused it. Is anyone else having this issue/has anyone found a fix? Everything seems to work fine if I connect to wireless, but if I'm not connected to it then nothing is working. My service provider says everything should be working fine, I still have the 3G symbol and full bars.
Somebody clearly hasn't read the User Guide.
Basic troubleshooting steps are retart, reset, restore from backup, restore as NEW.
If you have tried ALL of these steps and you're still having problems, then you need to bring your phone into Apple for evaluation.
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