I just got the 7.0.3 upgrade and my phone is locked on a black screen with a blue itunes circle and the end of a usb cord on it. i assumed this meant sync with itunes which i tried and pressed reset and itunes says theres an error how do i fix this
my iphone is locked and i cant get itunes to connect with it. how do i fix it or do i need to take it to at&t. this all started with getting the new upgrade.
Hi mfowens10,
Welcome to the Support Communities!
The article below may be able to help you with this.
Click on the link to see more details and screenshots.
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
You might need to use recovery mode if:
You can't update or restore because iTunes doesn't recognize your device or says it's "in recovery mode".
The Apple logo remains onscreen for several minutes with no progress bar.
The Connect to iTunes screen appears.
Cheers,
- Judy
Similar Messages
-
My FaceTime isn't working properly. Every call I make a black dot appears on the camera in the middle (fixed onto the screen, and is not dirt), and the calls always fail. It would ring 6 times and then say call failed. How can I fix this?
If FaceTime ever worked properly for you, restarting your modem (and separate router/wireless if you have such) may help. If the problem continues, try connecting at a different location to see if the problem is within your wi-fi.
The black dot problem may mean you need to reset your iPod. If that does not help, it may need service by an Apple Authorized Service Provider.
If you need help with any of these suggestions, detailed help on each topic is available via Apple's Support pages:
http://www.apple.com/support/ipodtouch/
Message was edited by: EZ Jim
Mac OSX 10.7.3 -
What do I do when the Ipod has a USB cord pointing toward the iTunes signal? I have tried restarting it but it says there an error #3194.
See the actions for that error here:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
iPhone Error 3194 - How to Fix iTunes Error 3194?
Fix Error 3194 from iTunes during iPhone restore -
my iphone 4 is locked on black screen with apple symbol and loading symbol since last night
You need to restore the iOS using iTunes. Place the device into Recovery Mode and Restore the device
Read here for instruction > http://support.apple.com/kb/HT1808 -
Black screen with blinking cursor while trying to boot from Win Install CD
I'm running Leopard with all updates on a brand new MacBook Pro.
I initially had no problems with Boot Camp - the Assistant partitioned my drive, I put in my Vista DVD and hit Start Installation and the MacBook rebooted from the Windows DVD just fine. I made a mistake, however, when I used my retail Leopard disc instead of the install DVDs from my new MacBook, so the wrong drivers got installed and things were a mess. It wasn't painful setting up Boot Camp, so I decided I'd just go back into Leopard, wipe the Windows partition, and retry.
The Boot Camp Assistant had no problem merging the boot camp partition back with the main one, then making a new boot camp partition (I'm not sure if this was necessary, but I did it). I then put in my Vista DVD again and hit Start Installation. The MacBook rebooted, but not into the DVD - it just sat at the black screen with the blinking cursor in the top left corner. After 10 minutes of nothing, I held the power button to shut the MacBook down and tried again - same thing. I booted back into Leopard and tried Start Installation again - same problem. I remerged the boot camp partition, restarted the MacBook, then made a new partition and tried the Vista DVD - again just that blinking cursor.
What went wrong and how do I fix it?Try resetting the PMU. See link here.
http://discussions.apple.com/thread.jspa?messageID=7188736
I tried everything mentioned previously (in this thread AND the link thread) and the PMU reset (shutdown, pull out power cord and other cords, wait 30 seconds, plug back in and restart) let me continue to install windows after partitioning the HD. Good luck! -
Black screen with exclamation point when trying to view photos
In iphoto 8, when I try to make some pics bigger by clicking on it, the screen changes to a black screen with a white exclamation point in it. This does not happen to all the photos, only some of them. Can someone tell me what happened and how do I fix it?
Thanks!Welcome to the Apple Discussions.
The ! or ? turns up when iPhoto loses the connection between the thumbnail in the iPhoto Window and the file it represents.
Try these in order - from best option on down...
1. Do you have an up-to-date back up? If so, try copy the library6.iphoto file from the back up to the iPhoto Library (Right Click -> Show Package Contents) allowing it to overwrite the damaged file.
2. Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
3. If neither of these work then you'll need to create and populate a new library.
To create and populate a new *iPhoto 08* library:
Note this will give you a working library with the same Events and pictures as before, however, you will lose your albums, keywords, modified versions, books, calendars etc.
In the iPhoto Preferences -> Events Uncheck the box at 'Imported Items from the Finder'
Move the iPhoto Library to the desktop
Launch iPhoto. It will ask if you wish to create a new Library. Say Yes.
Go into the iPhoto Library (Right Click -> Show Package Contents) on your desktop and find the Originals folder. From the Originals folder drag the individual Event Folders to the iPhoto Window and it will recreate them in the new library.
When you're sure all is well you can delete the iPhoto Library on your desktop.
In the future, in addition to your usual back up routine, you might like to make a copy of the library6.iPhoto file whenever you have made changes to the library as protection against database corruption.
Regards
TD -
aMy iphone is frozen with a itunes icon and the of a usb cord attached, How can I get my iphone to work again ?
Like this
http://support.apple.com/kb/HT1808 -
i have already tried:
deleting itunes completely
reinstalling itunes
charging my ipod
calling support (no help)
turning it off and turning it back on
switching USB ports
switching USB cordsYes, I connected the phone to my iMac which is the original computer it is backed up on. From iTunes I had no option except to restore, which I did. Still no luck. Still just see the graphic. :-(
-
In trying to set up icloud it says account not verified how can i fix this
When I try to set up my I cloud account it says that account is not verified<how can I fix this ?
Check yor email associated with apple id there should be a verification email
click on the link 'Verify Now'
Then follow the steps including signing into the apple id at appleid.apple.com 'Manage Your Account'
Apple IDs and iCloud
http://support.apple.com/kb/HT4895
http://www.apple.com/support/appleid/
https://appleid.apple.com/
iCloud Support
http://www.apple.com/support/icloud/ -
I have 0 songs in my iCloud/iTunes Match account and it says exceeded limit. How do I fix?
Hard drive crashed and when I loaded my local songs back into iTunes it wouldn't recognize my library. So I deleted all songs from iCloud to start anew. Now it will not allow me to add anything into my iTunes Match account. I have deleted the library, loaded an empty one and then reloaded the songs after cleaning out iCloud of all playlists and songs. I am at wits end. Help.
Hi,
Delete around 1,000 tracks so that the limit is reduced below 25k.
Hold shift key whilst turning off match. Close iTunes then reopen. Turn on match, you will be asked to add this computer, do so. The process may take sometime but if tracks had need previously matched or uploaded, the process will be quicker that a complete new scan.
Once scan has completed, check that the tracks have been matched, uploaded or purchased. Create a playlist based on iCloud status being matched or uploaded. This will tell you the total number of tracks that count towards the 25k. You can now think about readding the deleted tracks.
If you go over 25k non iTunes purchased track again, you can use the second library method to manage your main library. When you delete a track from the cloud it does not delete it from your computer. When you go back to your main library you will see the iCloud status as "Removed". Match will ignore in future scans.
Jim -
Connection Not Encrypted..
A reply to correct this would be very appreciated!!!
Thank you.
Have a great day !It is normal for pages accessed using the http:// protocol (rather than the secure sockets https:// protocol) to show the connection not being encrypted.
Generally speaking, when you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.
(1) Bypass Firefox's Cache
Use Ctrl+Shift+r to reload the page fresh from the server.
(You also can clear Firefox's cache completely using:
orange Firefox button ''or'' Tools menu > Options > Advanced
On the Network mini-tab > Cached Web Content : "Clear Now")
(2) Remove the problem site's cookies (save any pending work first) using either of these. While viewing a page on the site:
* right-click and choose View Page Info > Security > "View Cookies"
* Alt+t (open the classic Tools menu) > Page Info > Security > "View Cookies"
Then try reloading the page. Does that help? -
I need help setting up my iso 5 i just keep getting an error message after its already fully loaded, it says error with network.
If you have a Windoze PC, try temporarily disabling the antivirus, anti-adware, anti-spyware, and any other anti-whatever that is running and required with that secure OS before beginning the download.
-
Black Screen with Cursor (Tried most solutions)
To save your time and mine, I’ve tried all options in “press f8” and “recovery disk”. Over the past 3 days, I read almost all threads, videos, articles, and official MS help containing any mention of this problem. I also applied many commands, created few
“SystemRescue CDs” and “Kaspersky Rescue 10” on a usb drive. I follow instructions very well, and have never been stumped by a windows problem like this before. If someone solves this, you are a wizard!
Nothing has worked so far, but I really want to figure this out and not ‘reinstall’. It appears to be a simple and popular problem: “Right after Win 7 boot Logo, I get black screen with white mouse cursor,
no matter if I boot in safe mode, last good configuration, or normal startup”, but all the solutions that worked for most people are not working for me.
TL;DR: (answers to any of the 7 questions in the end will help me out)
Custom System: Win 7 64 bit (updated consistently), 4gb ram, Quad Core 2.66, 64GB SSD (Crucial M4) and 4 hard other drives. Only windows installations/updates have been installed onto the SSD, no other programs. Only 1 OS has ever been installed
on this computer. Never dual booted.
Mobo: Asus Maximus Formula. GPU: AMD HD7870LE
2014-04-19
I haven’t installed or downloaded any programs in the past 3 weeks, and did not notice anything unusual up until this incident.
In the morning the computer went into hibernation because I was away, it couldn’t wake up (usually happens), so I turned off the power supply. Turned it back on, and computer resumed, I was concerned as it may have run out of hard drive space on my 64GB
SSD (4GB free), but it booted fine.
Later during the day, I decided to restart the computer, and as it booted up again, it went into “start up repair”. I let it run and restart, and it arrived at the dreaded Black screen with mouse cursor, of death, right before logon screen.
Symptoms while on this black screen.
Ctrl alt del doesn’t work, power off doesn’t work, cursor can move, pressing ‘shift’ many times doesn’t bring up the ‘sticky key’. No task manager.
Hard drive is not loading anything, just idle.
Computer falls asleep after 15 minutes or so, and can wake up back to this black screen, so it remembers my power settings
Safe mode loads the drivers fine, but also gets stuck on the same ‘black screen with cursor’ forever
I tried every option in the ‘advanced boot’, including ‘safe with command prompt, safe with networking, last known configuration, etc’
Last known configuration, and all of the above, all boots to ‘black screen with cursor’, this means windows believed it booted fine the last time, so it remembered this configuration. That’s because all the drivers loaded without issue. While loading
Safe Mode, I can see windows loading all the drivers ok.
No restore or backups (I know, I do not deserve to live, lesson learned)
I tried all applicable functions from the ‘recovery cd command prompt’, bcdedit, bootrec, diskpart, and still couldn’t get it to boot.
Commands applied in Elevated Command Prompt from Installation DVD: (very careful with backups and overwriting)
Diskpart -> list volume, tells me that 100mb is system reserved, the other 59GB has no label, and is a different partition
Bootrec -> scanos, tells me that I have 0 windows installations, used fixboot, /fixmbr, /rebuildmbr, all successful. Mounting the drive later on RescueDisk’s TestDisk shows no problems with either partition.
BCDedit: shows both boot manager and winloader to be on the same drive, and I referenced it with a typical BCDedit enum output, and nothing is out of place.
I went into Regedit by typing “regedit” in command prompt in Win7 recovery cd, and confimed that ‘Shell=explorer.exe’ under:
HKEY_local machine/software/microsoft/WindowsNT/Currentversion/winlogon.
Sfc /scannow couldn’t run due to “Pending repairs/restart”
So I used: SFC.EXE /scannow /offbootdir=c:\ /offwindir=c:\windows
Which ran and repaired some errors the first time. I ran it more just to make sure, with restarts in between, it gave me
Win resource protection did not find any integrity violations.
So the system files appears to be fine and not corrupted.
Bootrec /scanos does not detect any windows installations. “0 Windows installations identified”, yet “Diskpart -> Detail Disk” and bcdedit both detects the windows directory.
From windows recovery disk:
Startup Repair diagnosis: (Show Details)
All tests completed successfully
Boot status indicates that the OS booted successfully
It seems that the system and the OS boots successfully, and windows believes it boots successfully (that’s why last know good configuration gives me the black screen also, and Win Startup Diagnosis all says it booted successfully”
It’s the second before it enters into the logon screen, the black screen and movable cursor appears, and hangs here forever. What programs load during this step, and how can I find out this info? Is there a diagnosis tool that allows me to see the programs
as they load during windows start up?
Other attempts:
Then I read it could be windows using “winresume.exe” instead of winloader.exe, since I have “hiberfil.sys” in C:\windows, so I backed it up and deleted it using SystemRescue.
Another thread said “winevt” bad logs, in C:\windows\system32\winevt were causing this black screen, so I backed it up and deleted that also, and it still won’t boot.
I plugged in the devices that were attached (just 1 ext hard drive, through a 10 port usb hub) that was connected while it went into hibernation on April 19th, and it didn’t help.
The files on that disk and the file system is not corrupt; I tested it by taking it out and docking it on a usb Blax Duet, and my laptop did a scan disc, and it’s fine. The Sfc Scan also shows that it is ok.
I also unplugged all the other sata drives, switched the SSD sata cable around to other sata ports to no prevail.
So far I know:
Very unlikely that it’s a virus problem, I haven’t installed or downloaded anything this month, scans from Kaspersky 10 rescue disk shows nothing, Farbar scan shows nothing. I also never install anything suspicious, like toolbars or junk. I scan regularily.
Not a driver problem, since I haven’t changed or updated anything. I unplugged all devices, and starting in 640x480 mode also gives the black screen with cursor. Drivers all loaded fine while starting windows and safe mode
Boot files are intact, windows system files are in the right place since windows actually boots into a shell? Both bootloader and boot manager show up in bcdedit enum scans
Not due to system file corruption, since file integrity are confirmed ok by above CMD commands, and windows diagnostic tool, and testdisk.
My questions:
What could be the cause of this? I didn’t make any changes to BIOS, windows settings, perform any updates, suspicious activities, installations, or crashes, before this. The files on that disk and the file system are not corrupt either, I tested it by
taking it out and docking it on a usb Blax Duet, and my laptop did a scan disc, and it’s fine.
Which program (classpnp.sys? explorer.exe? winlogon.exe?) is being loaded right before “windows logon screen” that would cause it to hang with a black background and cursor?
How can I find out this information? Is there a tool that can record all programs that are being loaded by windows at boot?
I only have access to regedit, elevated command prompt, and I can change files through SystemRescue or Kaspersky recue, how can I get the computer to boot past that black screen with a mouse cursor? The answer seems so close.
From the Rescue Disks, what could I really do to get past the black screen?
Those who are computer technicians could tell me: If I take it to a computer shop or technician, what could they do in a situation like this aside from all of the above? Do they have some ‘next level’ access tools or are they just going to waste my time
and tell me I have to reinstall?
At the very worst, I will obviously reintall. On my 64gb SSD, I didn’t install any important softwares. All my important software installations are on a separate drive. However, will they still work if I did a ‘Inplace Upgrade’ install of windows? Does
registry get wiped?Hi,
Have you tried to take startup repair when booting with the rescue disk?
Startup Repair
And we'd better bring the PC to the vendors, then take an examination of the hardware health.
How does the Bootrec /scanos show 0 installation identified? We may take a try with chkdsk from command line to check if there are any disk errors:
Run Check Disk from a Command Line to Check for and fix Disk Errors
Please also take a check if the system reserved partition is stay in health:
Understand (and Get Rid of) the Mysterious Small Partition
Another shoot, please try to rebuild BCD:
Use Bootrec.exe in the Windows RE to troubleshoot startup issues
Regarding the repair install, detailed information please take a check with the article below:
How to do a repair install to fix Windows 7
Hope this may help
Best regards
Michael Shao
TechNet Community Support
Did you read his post at all as it does not look like it.
As to take it to a vendor "Custom System:"" Win 7 64 bit (updated consistently), 4gb ram, Quad Core 2.66, 64GB SSD (Crucial M4) and 4 hard other drives. Only windows installations/updates have been installed onto the SSD,
no other programs. Only 1 OS has ever been installed on this computer. Never dual booted."
As to your other suggestions he has tried them all as have thousands of us out here , all you have to do is search the internet and you see millions of hits about this.
And glad to see a moderator can mark a non answer as an answer. -
Black Screen with curser When Installing Windows 7 on Mavericks
I have been trying to install windows on my macbook pro via bootcamp all day today, i have put about 7 hours into it and i am very frustrated. I have followed the guides. I have updated my mac, installed the windows support drivers, i have the most recent bootcamp, I have windows 7 on a DVD with a usb optical drive.
So my problem comes when I get to installing windows. after i make the partion on bootcamp it trys to reboot to windows but instead goes to a black screen with curser. i have gone online and read through tons of forums that talk about this exact problem. i have attempted what they suggest such as booting while the usb with the windows support drivers is connected and boot to the windows disk using the option at boot. (Still black screen with curser) I have tried booting to the windows disk with no other external usbs attached but the optical drive. (still black screen). i have tried booting to another disk part of the DVD callled " EFI Boot" that pops up when holding option at boot up. When doing this windows 7 actually does start up and starts the install process but when choosing the bootcamp disk to install to, it says it is the wrong format. so i tried to format it in the windows install as people have said but that did work. But people have also said on other forums that you cant boot windows using the EFi Boot or what ever its called so i dont think that is an option. I have repeatedly deleted the bootcamp partion and tried to partition it again but still get the black screen when booting up.
My mac is a Macbook pro mid 2012. It also is a mavericks whitch i have seen caused many others problems with bootcamp. so i have seen many answers to the black curser screen but none have worked with me. Do you guys have any suggestions or questions for me that would help me get this figured out? Thanks for the Help!Simple fact is IF you have replaced the original built in DVD drive with a second HDD you will never be able to install Windows on your Mac, or at least not easily.
Apple has restricted Mac computers that originally come with a built in DVD drive to only install Windows from that built in drive When It Is Installed Inside the System.
These Mac's will not boot from the Windows installer from any other source, not USB stick or USB connected DVD drive no matter what make or model DVD drive it is.
So there are only three option.
1) Reinstall the original DVD Super drive in the Optical bay and whatever drive you want Windows install on to the main bay, install OS X on that drive in the main bay then use Boot Camp Assistant to install Windows. Once that has completed you can then switch around the drives to your liking.
2) Reinstall the Super drive to the Optical bay and whatever drive you want Windows install on to the Main bay. Do not install OS X and install Windows natively on the drive in the Main bay. The Windows 7 (and maybe a Win 8) DVD will boot the Mac computer from the DVD drive and you should be able to run the Windows installer, Partition and Format the drive for Windows only, MBR partition table, and complete the install of Windows on that drive. Then load the Apple Supplied Windows Support files you downloaded once Windows has finished the install.
Then move your drives around where you want them and install OS X on the other drive.
3) There are reports of being able to copy the Windows install files to a partition on one of the drives you will be using and then run the Windows setup, installer, from that partition. I have no information on exactly how to do that. -
Hey Follow FCP users.
I'm importing a mini-dv tape thats in SP mode with 12bit audio and when I import into final cut, it gives me this error message:
"The audio sample rate of one or more of one or more of your captured media files does not match the sample rate on your source tape. This may cause the video and audio of these media files to be out of sync. Make sure the audio sample rate of your captured preset matches the sample rate of your tape"
And when I play the captured footage in final cut, it only gives me a Black screen with audio.
I tried changing the
My questions are this...
Why is this happening and how can I fix it?
Thanks in advance.http://discussions.apple.com/thread.jspa?threadID=1545615&tstart=0
Are you sure you had VIDEO checked for capture?
-DH
Maybe you are looking for
-
How do I protect my JNLP, my JARs etc. (with Basic Authentication)???
hi all, i know that there is a FAQ ( [see here|http://lopica.sourceforge.net/faq.html#obfuscate] ) answering a related question with "You can use an obfuscator...". ok, but is there really no other solution? this is the simplified folder structure of
-
die() { echo "$*" >&2 exit 1 ProjectName=$1 appname=$2 config='Ad Hoc Distribution' sdk='/Applications/Xcode.app/Contents/Developer/Platforms/iPhoneOS.platform/Develope r/SDKs/iPhoneOS5.1.sdk' project_dir=$(pwd) echo using configuration $conf
-
I
-
am trying to connect using JDBC using the foll line: Class.forName("oracle.jdbc.driver.OracleDriver"); am getting runtime excep: classnot found I ve added the directoties of foll files to classpath classes.jar,classes111.zip files. is there anything
-
NB200 - Wrong keypad characters
I have just purchased an NB200-10G and some of the keys or key combinations do not produce the correct character. eg, Shift + " (quotation marks) produces @ Shift + £ produces # Shift + @ produces " pressing # only gives \ Shift + ~ gives I It can be