I just got the new itunes and I can open itunes and see my music but whenI try and go to the itunes store it just loads to a white page. I try and refresh and go to the home page and nothing happens. I can sign into my account and the tabs for the itunes

I just got the new itunes and I can open itunes and see my music but whenI try and go to the itunes store it just loads to a white page. I try and refresh and go to the home page and nothing happens. I can sign into my account and the tabs for the itunes store pop up like they normally would when browsing the itunes store but when I click on one of them, it is a blank page. Is there a setting I need to change? Does it just take an extremely long time to load? Please help!!

Bucktr09:
I'm having the exact same problem. I upgraded to the newest version of iTunes on my iMac and ever since I did the store is a blank white screen. I can get my library content but the store is a no go. Is there any one out there with a solution?

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HT201269 i have copied pictures from my old ipod 4th gen to my computer, i recently got a new ipod 4th gen today, i transferred all of my music, but when i open the folder to the DCIM (something like that) it will not let me copy the two photo folders, pl

I need help on how to copy photos from my old 4th gen ipod touch to my new one, i have the folders but when i try to put them in the main folder (DCIM) it shows a red X as it will not allow me to copy them, please i need help these pics cannot be replaced!!

I do not really understand what you are doing to get them from the iPod to the computer.
First import them to the computer by:
iOS: Importing personal photos and videos from iOS devices to your computer
The sync them to the the other device

HT5312 why can't I sign into my account and add a rescue email so I will be able to redo my security questions? I have been unable to buy anything from Itunes because it's asks me for security questions that I don't remember what I put

why can't I sign into my account and add a rescue email so I will be able to redo my security questions? I have been unable to buy anything from Itunes because it's asks me for security questions that I don't remember what I put in the first place

1. Because if you could, someone who breaks into your account could do it as well.
2. You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(96882)

I just got a new hard drive, iCloud only remembered a handful of my music...

I just got a new hard drive, iCloud only remembered a handful of my music and, I don't know how to get the music from my iPhone back into my iTunes library. I want to put new music onto my phone and, I want to make some new playlists and edit some mistakes I found on the songs on my iPhone.
Please help? I am practically in tears here; I am a part-time DJ and do not need this kind of stress.
I do not want to hear that my iPhone is not a back-up device; I just want my iTunes library and the iTunes on my phone to have all the same music so that I can make playlists with everything and such.

DrizzyBaby wrote:
I just got a new hard drive,
Old hard drive is?
Please help? I am practically in tears here; I am a part-time DJ and do not need this kind of stress.
So as a part time DJ, your music is not important enough to back up?
I do not want to hear that my iPhone is not a back-up device;
It’s not.
Bad hard drives (and important info) are two reasons you back up your computer regularly.
You do back up your computer regularly, correct?
See this ->Recover your iTunes library from your iPod or iOS device

TS2289 Ever since the new update in iMovie all my audio seems to be there ,but when I get in the middle of the video the audio is off. Help?

Ever since the new update in iMovie all my audio seems to be there ,but when I get in the middle of the video the audio is off. Help?

I think the problem is that the iPod got set to Manually manage music and videos. It needs to be set up for automatic syncing again. Just unchecking that Manually manage music and videos setting does not do it.
In iTunes 12, select the iPod in iTunes (using the device button), so that you see the iPod's "management" screen. In the sidebar (along left side of screen), there are two headings (Settings and On My Device). Under Settings, click on Music. To the right, you see the iPod's Music screen, where you tell iTunes how to sync songs to the iPod.
Check the box at the top for Sync Music. That turns ON automatic syncing for music. Below that, choose the option to sync Entire music library (assuming your music library fits completely on your iPod). Otherwise, you can choose the option to sync Selected playlists, artists, albums, and genres and make your selections below. Then click Apply.

I reset my computer and ipod and it says that my ipod is syncing music but when I look on my ipod touch there is no music there.

I reset my computer and ipod and it says that my ipod is syncing music but when I look on my ipod touch there is no music there. How can i fix it? I have backed up and restored my ipod touch 4th gen several times.

This came from another thread, but worked for me. Problem is with newest iTunes 4.62. Unistall iTunes, as well as its helper programs (Apple Application Support, Apple Mobile Device Support, and Apple Software Update). Reboot, and reinstall iTunes. It will reinstall all the other ones and you should be able to connect your nano. Good luck.

Time machine restore-just got a new hard drive, used migration assistant to restore to time machine but cannot find files.

Sounds like i have a similar story to another user out there. 5 year old dropped my computer and hard drive was gone.
I just got a new hard drive and used Go-utilities-migration assistant to restore with time machine-- it
took several hours and seemed to be doing ok, but when done none of the files/photos/ect are available?
I did however find a back up on my Time machine labeled "sparse bundle"?
How do i get my files restored on my computer? Thanks!

Try restoring the specific files.
http://pondini.org/TM/15.html

I got a new email address so I changed my Apple ID to it but when I try to go to iTunes Store or. Do anything in iCloud my old Apple ID keeps popping up driving me crazy. I want to delete it but seems I have to have the old password and I don't remember t

Help changing to new Apple ID can't get rid of old one

Hi jackburkholder,
You will need to delete the iCloud account with your old ID, but before you can do that, you will have to go back into Manage Your Apple ID, and change your Apple ID back to the old address. Don't worry about verifying it, you just need to change it.
Then, go into Settings>iCloud and turn off Find My iPhone (it will ask you for a password - put in your current one to turn it off). Then, scroll down to the bottom of the screen and Delete the iCloud account using your current password.
Also go into Settings>iTunes & App Store, clidk on your old ID and sign out of iTunes.
Then go back to Manage Your Apple ID and put your new Apple ID back in.
Go back to Settings>iCloud and sign on with your new Apple/iCloud/iTunes ID.
Go back into Settings>iTunes & App Store and sign on with your new Apple/iCloud/iTunes ID.
Cheers,
GB

I accidentaly removed my laptop from authorization of my Itunes account when I first got it (clicked deauthorise all when I signed into my account) and now I can't authorise it again. Is there a way I can re-authoise it?

When I first bought my new laptop, at Christmas, I signed into it with my ITunes account, but realised I had not de-authorised my old one. I immediatly clicked on the deauthorise all button, and now I can't reauthorise my laptop. Can anyone help?

MaroMayes wrote:
I immediatly clicked on the deauthorise all button, and now I can't reauthorise my laptop.
How do you know you cannot reauthorize it?
What happens whenn you sign into teh iTunes store or menu Store > Authorize computer?

HT5731 When I try to purchase a off itunes, it does not give me the option to buy. I am signed into my account and have a balance on my account. Has anyone had the same issue?

When I try to purchase from itunes, it does not give me the option to buy. I am logged into my acoount and have a balance to purchase songs/music with. Has anyone else had this problem?

Is the item compatible with your model iPod and iOS version? If not you will not get a Buy option.
Have you purchased media from that country's iTunes?App store before?

I recently upgraded from a 2010 macbook pro to a 2015 model, loading my current CS4 software on to the new machine, working in Indesign is OK with all my fonts but when exporting to a PDF, the PDF just shows those binary boxes (probably not the correct te

Need help in determining the cause of files that use InDesign fonts, when converted to PDF do not pick up the font thus showing just box characters.

CS4 is not supported on Yosemite, and unless you did a clean install (rather than a migration) on the new system there is little chance it will work.

Hi. I'm new here and a noob. I just got my new rMBP and I already have an iPad3. When I tried syncing it with the MacBook, I was warned that I was about to loose all data?

My iPad 3 usually syncs with a Windows PC, but since I got the new Mac I thought I'd now sync with it. But when I connected the iPad and tried syncing, iTunes is warning me that I am about to loose all existing data in the iPad and it will be replaced with data from the Mac. I do not have any data on the laptop yet, though I have a lot of photos, music, videos and stuff, most of all many paid apps and games! Now how do I do the syncing without loosing all this? How can I tell my laptop to keep all data in the iPad intact, make a copy of it in teh laptop and go on from there?

It's a problem that happens when you change libraries. Backward syncing only works if you have the Apps on your iDevice downloaded into iTunes through the Transfer Purchases option, but this still does not cover your media (Movies.. Songs.. etc.)
When you double click on a file to play it in iTunes, it will duplicate that file and place the new copy in iTunes' directory. By default, all the files that appear in iTunes must come from this location, and you do not have this directory 'filled up' with the same files you used to sync to.
I guess Apple could solve this issue by allowing iTunes libraries to automatically tag media to particular devices for ease of syncing, but what if you want to sync the same device with 2 different libraries on different computers?
I normally don't sync apps with iTunes at all, because iCloud handles that.

I've just got a new Dell with windows 7. When I try to download itunes it says the windows installer can't be found

I've just got a new Dell with windows 7. When I try to download itunes it says the windows installer can't be found

When your username includes a Charakter like "acson te graf" zhere is a Problem for Windows to find your installiert-Files. Yust Build another Username like "Dummy", give admistration rights, change to this user and install iTunes on this accout. Now you can Return to your Old account an use iTunes.
I am still surching how to change the username in Windows but still no idea.

HT4009 i have just got a new ipod and wenever i try and make an in app purchase it says contact itunes store . wat do i need to do ??please hlp

i have just got a new ipod and wenever i try and make an in app purchase it says contact itunes store . wat do i need to do ??please hlp

Contaact iTunes like the message says:
Apple - Support - iTunes - Contact Us

Just got a new iPod Nano 7gen. Have downloaded and installed iTunes 10.7 and installed succesfully. But iTunes fails when I try to start the program. Have OS X 10.8.2. Moutain Lion. Please help - thanks. Sven

Just got a new iPod Nano 7gen. Have downloaded and installed iTunes 10.7 and installed succesfully. But iTunes fails when I try to start the program. Have OS X 10.8.2. Moutain Lion. Please help - thanks.
Sven

Problem solved. Copied latest file of iTunes Library.itl from Previous iTunes Libraries and replaced it with the original in Music - iTunes-folder.

I just got the new itunes and I can open itunes and see my music but whenI try and go to the itunes store it just loads to a white page. I try and refresh and go to the home page and nothing happens. I can sign into my account and the tabs for the itunes

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