I just installed Creative Suite 6 and want to know if I can uninstall versions 5 and 5.5

Adobe upgrade installers are always full installers and do not need to find a previous version installed. If they don't , they just prompt you for the old serial number as well as the new one.
That being said, if you plan to uninstall older versions, the time to do so is BEFORE you install the newer version. The problem is that when you run the uninstaller for each older version, they will in turn mess with the newer installation iof already present. There are just too many similarly named files in similar locations for each version.
If you already have CS6 installed, running the CS5 and CS5.5 uninstaller will mess with your existing CS6 installation.
At this point, you're better off uninstalling all three versions, running the Adobe CS Cleaner and then re-installing CS6 from scratch.
I know, it sounds like a pain—and it is—but it will save you a lot of grief later on.

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I just installed Creative Suite v 6.0 Master Collection and downloaded all product updates - I tried

I just installed Creative Suite v 6.0 Master Collection and downloaded all product updates - I tried opening a document created with InDesign v9.x Cloud version and I get an error that do not have the latest... what is going on here?

CS6 Master Collection is the last perpetual licensed product. The files created with CC version of Adobe apps are not, in many cases, compatible with CS6 versions.
Is there some reason you thought they were?

I recently got a new HP PC 500-267c/64 bit Windows 7 computer. I installed Creative Suites CS5 and I cannot scan into Photoshop? It says I need the Twain Plug In. How do I get it?

I have a new HP PC 500-267c/ Windows 7/64 bit c omputer. I installed Creative Suites CS5 and I cannot scan into Photoshop.
It says I need the Plug In Twain to scan into Photoshop and can download it but nothing else. How and where
do I find the download?

http://helpx.adobe.com/photoshop/kb/twain-plug-photoshop-cs4-cs5.html#main_Photoshop_CS5_a nd_TWAIN
There's no 64 bit TWAIN so you need to use the 32-bit version of Photoshop. Personally I'd recommend that you use the scanner software as a standalone application and forget TWAIN, which is rapidly becoming obsolete and more or less abandoned everywhere. All it does is call up the very same scanner software, only from within the PS UI, and tying up Photoshop in the process.

Installing creative suite 5 and mac desktop does not have architecture

Installing creative suite 5 and mac desktop does not have architecture? What do I do?@

attach a screenshot of the error message, if it's in english. otherwise, copy and paste the error message.

I just installed Creative Suite 6 Design & Web Premium - I already had Photoshop CS5 - it is still o

I already had Photoshop CS5 - after installing the Creative Suite 6, the CS5 is still on my hard drive. Should I uninstall the CS5 or do I need to keep it for some reason. What is the best way to uninstall the CS5.

There is no requirement to uninstall CS5, but feel free to do so. Just be aware that you will have to reinstall CS6 after that to fix file associtaions and shared components...
Mylenium

I just purchased Creative Suite 6 and my order status is pending.

Is there any way I can have my Creative Suite 6 purchased approved as soon as possible. I have very important job to complete today and will be traveling overseas later today.
Thanks
Steve

Post the order number and someone of the employees watching this forum may be able to help.
Mylenium

Recently installed Creative Suite 6 and am using Acrobat Pro. Suddenly it crashes and now it won't start. I installed the current update but still not. This happened before, in 2012, and was finally fixed. what do I do? Duncan

Hi all,
My recently installed (Windows 8.1) Acrobat Pro (part of CS6) suddenly stopped working - now it won't start.
This happened on Windows 7 in 2012 and was eventually fixed.
Any advice on what I should do? [I can't find where to post a question to the adobe help people]
- Duncan

Well, the computer stopped starting up at all. It could never find the operating system. I tried safe mode and virtually every other non-standard start-up option. I then did target disk mode with another MBP and got the message: "The disk you inserted was not readable by this computer." I then tried using disk utility and it couldn't retrieve retrieve the data using restore (writing to an external drive). I suspect that this means the hard drive would need to be replaced. In your expert opinions, is this necessarily true? Could this still be just a software problem, or perhaps some other piece of hardware?
Part of the reason I ask is that this laptop is now nearly five years old. It's needed a new battery for two years. If it's a virtual certainty that the hard drive is toast, I don't want to pay $150 for someone to take it out and try to recover any remaining data from it, only to reveal that the data is indeed irretrievable (since the computer itself is probably only worth $300-400 at this point). The nearest Genius Bar is also more than 2 hours away. Am I going about this the right way by using disk utility, given that the hard drive won't mount to the desktop of the other computer? If the hard drive can't be reat in target disk mode, does that confirm that it is the hard drive?
Thanks
Oh also, it does still make the startup noise, even though I can't run the AHT since I can't get it to start up in safemode. I thought this mean that it passing various hardware tests. Does this not apply to the hard drive?
Message was edited by: Euain_ *add-on*

Installed Creative Suite 6 and it gives me an Error 213.10 when I try to start the applications.

I installed the CS6 on a PC with Windows 7. Once it installed, every time I try to run it gives me Error: 213.10. I tries the LicFix_21319 that the site recommended and it did not help. Any Ideas of why I am getting this and how to fix it.

We can't know. You have not provided any system information or the exact error. Most commonly this happens when a security tool is blocking the installers or you run with insufficient user privileges, but that's all we can kinda guess here.
Mylenium

Installing Creative Suite 6 and get error message

"this serial number is not valid for this product." Just bought this. Why isn't it working?

Error "The serial number is not valid for this product" | Creative Suite

I have just installed Creative Suite CC free trial. When opening Photoshop I get an error. "Adobe Photoshop CC 2014 has stopped working". My graphics drivers are the latest so that's not the problem. Please can someone help?

@

Which operating system?
How much memory?
Does your system meet the min-requirements to run CC 2014?
System requirements | Photoshop
Nancy O.

Good morning , I have installed Creative Suite 5.5 Design Premium and I want to uninstall the Adobe Indesign CS5.5. Deactivation of the license is necessary before then reinstall ?

good morning , I have installed Creative Suite 5.5 Design Premium and I want to uninstall the Adobe Indesign CS5.5. Deactivation of the license is necessary before then reinstall ?

Are you just uninstalling ID, and leaving the rest of the suite in place? You don't need to deactivate to do that.
A suite license does not permit you to install individual components on many different machines so that different users have access to them, if that is what you are contemplating.

Hi, I have a MAC (version 10.10.2) and installed Creative Suite one year ago. Now I want to open the Illustrator, but it does not work. It says I should install old Java SE 6-Runtime-Version to open „Adobe Illustrator CS6". Where can I find it? Thanks for

Hi, I have a MAC (version 10.10.2) and installed Creative Suite one year ago. Now I want to open the Illustrator, but it does not work. It says I should install old Java SE 6-Runtime-Version to open „Adobe Illustrator CS6“. Where can I find it? Thanks for your answer! Jana

Prompted to install Java SE 6 Runtime | Mac OS 10.9
Mylenium

I want to install on my other computer the "creative suite 6" and I can't find the serial number. For some reason, there is no sticker on the cover of the disc. I think I bought it at 2012. What should Ido?

I want to install on my other computer the "creative suite 6" and I can't find the serial number.
For some reason, there is no sticker on the cover of the disc.
I think I bought it at 2012.
What should Ido?
Hagar

To locate the serial number:
http://helpx.adobe.com/x-productkb/global/find-serial-number.html

What is the redemption code? I have got cd of adobe creative suite 6 and I have just subscribe in creative cloud and I want to activated? so what is the redemption code?

what is the redemption code? I have got cd of adobe creative suite 6 and I have just subscribe in creative cloud and I want to activated? so what is the redemption code?

about cs6, Find your serial number quickly
about cc, there is no redemption code. you use your adobe id to sign in and start downloading your apps, https://creative.adobe.com/

I have a PC windows. I have Adobe Creative Suite 3. I am going to buy a new Mac computer and want to install my Adobe Creative Suite to this new computer. I realise that I need to upgrade to do this. Howmuch will it cost me. Also I want to know if I can

I have a PC windows. I have Adobe Creative Suite 3. I am going to buy a new Mac computer and want to install my Adobe Creative Suite to this new computer. I realise that I need to upgrade to do this. Howmuch will it cost me. Also I want to know if I can jsut upgrade the photoshop/illustrator and premiere software as aI dopn't use the rest, would this be cehaper to do and possible to do? Please help.

YOu are long past any upgrade cycles and need to buy a new CS6 license at full price or sign up for Creative Cloud.
Mylenium

I just installed Creative Suite 6 and want to know if I can uninstall versions 5 and 5.5

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