I just installed Itunes on Windows7 x64 and I get the following error...
I just installed Itunes on Windows7 x64 and I get the following error when trying to open it. "Itunes cannot run because it detects a problem with Quicktime. For repair instructions click Help." When I do this all it pretty much tells me to do is reinstall which doesn't really do anything at all. Another method mentioned is to download quicktime as a stand alone installer and isntall that version again to no avail. I have no idea what to do. Thanks for your help. I can provide any information needed upon request. And yes I have uninstlaled completely restarted then reinstalled only to get the error again.
Good lord.
Right. Presumably either this one:
... or this one:
... is at the heart of matters. The second one is the more familiar one. So we'll assume (to begin with) that the first one is a rare complication of the sort of install trouble that can produce the second one.
Rather than using Revo, I'd like to try using the Windows Installer CleanUp utility to clear the installation configuration information for your Apple Software Update. Unfortunately, doing so has become more difficult
ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Apple Software Update entries and click "Remove". Quit CleanUp.
Now try uninstalling (again without using Revo) iTunes and QuickTime. If those uninstalls seem to go through okay, restart the PC.
Now try the iTunes reinstall again. Does it hang with that "required module" error again? or does it install smoothly this time?
Similar Messages
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When downloading itunes 10 in windows xp, I get the following error "There is a problem with this Windoes Installer package. Aprogram run as part of the setup did not finish as expected. Contact your support personnel or package vendor." - any ideas on how to proceed?
using MSICUU2.exe didn't help me. But, the new replacement app did:
http://support.microsoft.com/mats/Program_Install_and_Uninstall
I fixed my problem like this:
Here's the deal -
1. can you install itunes via the APPLE SOFTWARE updater?
I couldn't so I downloaded ITUNES and tried to install it that way. Hence I got the same error hang as you. Nothing worked, (Multiple attempts at uninstall reinstall, stopping of Services, Reg cleaners etc..)
2. If answer is NO to #1 you must fixe the APPLE SOFTWARE UPDATE Program.
OK so I couldn't find a Download for this. But: if you have WINRAR, open the ITUNES.EXE and extract the APPLESOFTWAREUPDATE.MSI file. Execute the APPLESOFTWAREUPDATE.MSI separately. And you will not be able to install it and have a similar issue as per your Itunes install. This of course leads you to believe that the Itunes.exe install is also installing all of these components including the applesoftwareupdate silently. It must BOMB at that portion of the install and you are done.
3. Your goal now is to get the applesoftwareupdate installed. How do you do this. Well - here is what I did.
a. downloaded and RUN a PC Installer FIX it tool from Microsoft. This is a replacement for the older MSI fixer they used to use.
http://support.microsoft.com/mats/Program_Install_and_Uninstall
b. It will list programs to attempt to fix.
choose AppleSoftwareUpdate.msi
c. Once it is done, then reinstall apple program updater using
AppleSoftwareUpdate.msi
Finally it should install since the Microsoft tool appraently fixed corrupted installation files in your registry for this application.
(Please note: that I also disabled any apple related services such as BONJOUR or IPOD DEvice RUN: services.msc to get there - although this man not be necesarry.)
Hence Launch this APPLE UPDATE SOFTWARE (Click the ICON in your Start menu) it should list ITUNES
select ITUNES from here and it will update.
KEY HERE is to ONLY UPDATE APPLE Stuff via the APPLE SOFTWARE UPDATE program. If that program is not working fix it. Then Bingo.
I am sorry to see folks having this problem for weeks.
APPLE, Spread the word. PC's can get corruption in the registry on your product should the update be stopped or computer shut off during an update. etc... Please improve your software updater program to check for invalid registry upon launching the app. This will prevent people thinking it is an APPLE issue. It appears to be a problem on your PC's registry settings for the APPLE Software update.
Bruno Ricci -
When installing Itunes 10.4.1 manually I get the following error message
When installing the latest version of itunes manually since it would not automatically from the apple/itunes/download site I get the following error message
' could not access netwrok location %APPDATA%!.'With that particular variety of 1606 (it's a 1606 error message even though the 1606 error message number isn't returned by the iTunes installer), the following Microsoft document is worth a try:
You receive an "Error 1606" error message when you try to install or remove a Microsoft program -
I'm trying to install itunes 10.5 but i'm getting the following error msg
There is a problem with this WIndows Installer package.A program required for this install to complete could not be run.Contact your support personnel or package vendor.
I had the same problem too, had to completely remove anything apple related. You can find the instructions here: http://support.apple.com/kb/HT1923
Uninstalling all the components didn't work first time for me, so if you have the same problem, move onto another and go back to it in a few minutes. I also had to go into programme files and delete the apple related files after install.
Mines okay now, hopefully this works for you too! My iTunes library returned to how it was before the install also, very handy! -
Itunes will not open and I get the following error window
the folder itunes is on a locked disc or you do not have write permissions for this folder
powermac running Lion OS
uninstalled itunes, verifyed premissions. repaired disc
macbook the same thing happensThanks BDAqua, now I just need to get Itunes straightened out on my Macbook. I downloaded latest version and it crashes upon start.
-
After an iTunes update failed to install, iTunes won't open and I get the following two windows. Program can't start because MSVCR80.dll is missing from your computer, and iTunes not installed correctly. Please reinstall iTunes. Error 7 (windows error 126) When I reinstall I get the same messages and ITunes won't open.
Click here and follow the instructions.
(98815) -
I just installed ITunes 11.0.4. I get the error message: "The Itunes Library cannot be saved. A folder was specified instead of a file." When I sign on next, it says the library can't be found, and Itunes wont open. I'm running Windows Vista with Mcafe protection
Hi there Br0x,
You may want to try rebuilding the iTunes library as an initial troubleshooting step. Take a look at the article below for more information.
iTunes: How to re-create your iTunes library and playlists
http://support.apple.com/kb/ht1451
-Griff W. -
All of a sudden my iTunes stopped working, and I get the following error messages:
1. the program can't start because MSVCR80.dll is missing from your computer. Try reinstalling the program to fix this problem
and
2. iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows error 126).
Now I've checked the forums and followed the advice of uninstalling all Apple applications, rebooting, and reinstalling iTunes.
This is not working. I've tried installing as Administrator but doesn't make any difference at all.
There must be a way to fix this? I'm not a tech geek but I want to avoid having to take my laptop back to factory settings to sort this out.
ThanksClick here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99192) -
I'm trying to install iTunes on my pc and I get the error message "Service Apple Mobile Device Failed to Start. Verify you have sufficient privileges to start system services.
What do I need to do to get iTunes to install?Try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
I downloaded the latest iTunes version and now get the following error message: "This copy of iTunes is corrupted or is not installed correctly. Please re-install iTunes." Can anyone provide suggestions on what I should do next?
Let's try a repair install of iTunes first.
Restart the PC. If you're using Vista or 7, now head into your Uninstall a program control panel, select "iTunes" and then click "Repair". If you're using XP, head into your Add or Remove Programs control panel, select "iTunes", click "Change" and then click "Repair".
Can you launch your iTunes now? -
i am trying to reinstall itunes 10.5 and am getting the following error message.
An error occurred during the installation of assembly “Microsoft.VC80.CRT.type=”win32”.version=”8.0.50727.6195”.publicKeyToken=”1fc8b 3b9a1e18e3b”.processorArchitecture=”x86””. Please refer to Help and Support for more information. HRESULT:0X800736B3.
Anyone know how to fix this?same problem. tried the ff fixes from microsoft but no joy
http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_programs/gett ing-error-message-an-error-occurred-during-the/10122022-2d88-4266-a695-6c6ddeafd 019?tab=AllReplies&page=1
http://answers.microsoft.com/en-us/windows/forum/windows_vista-windows_programs/ windows-vista-unable-to-install-itunes-an-error/19b48df7-54c8-47f3-8854-d34118fa a79a
http://support.microsoft.com/mats/system_maintenance_for_windows/en-us
other ideas would be appreciated.
cheers -
I am trying to upgrade to itunes 10.7 using windows and keep getting the following error message: "Error writing to file: C:\Config.Msi\364460.rbf Verify access to this dierctory". Help!
Fixed! (win7 64 bit)! Just stop your antivirus during the upgrade/installation (I've got Kaspersky).
Good luck! -
I have been trying to publish my podcast to iTunes with no success – I keep getting the following error message
We could not complete your iTunes store request. You do not have enough access privileges for this operation. There was an error in the iTunes store. Please try again later.
New to all this and would really appreciate some help.
Thanks in advance
PS: I should say that I have an ITunes account - I have full permissions over the website etc. I am using Powerpress plug in on a wordpress site.My guess would be that you've fallen over a glitch in the Store, in which case all you can do is wait a bit and try again, but it is only a guess. Without being able to look at your feed it's not possible to say whether there might be a problem there.
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icloud is not backing up on my Ipad and Iphone. i also tried conneting to the computer to back it up and i get the following error message back up could not be completed beacause a session could not be started. also photo stream is not updating either on both devices
Curretly, there is an iCloud blackout. It started this morning around 2AM California time (Pacific), 5AM New York (Eastern). A lot of people have been having issues all day, including me. No iCloud services are online. Even Find My iPhone is down.
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I have plugged in a external drive and i get the following error message 'mount - t-ntfs-3g-o force/dev/rdisk3s1' help what does this mean?
You may be infected with malware.
See: [[/questions/860893]]
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