I just paid for and downloaded the wrong version of Adobe Acrobat X Pro. I downloaded the Microsoft version and I have a Mac running OX Yosemite. How do I get a credit for what I ordered and then reorder the correct Mac version of Adobe Acrobat X Pro

I just paid for and downloaded the wrong version of Adobe Acrobat X Pro. I downloaded the Microsoft version and I have a Mac running OX Yosemite. How do I get a credit for what I ordered and then reorder the correct Mac version of Adobe Acrobat X Pro

If you ordered Acrobat via subscription, then you can use either Windows or Mac version.  Just download/install the Mac version, then activate it with your Adobe ID.
If you purchased the perpetual license, then you need to Contact Customer Care bu chat or phone.

Similar Messages

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    To report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase, follow these steps:
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    Contact iTunes Store support staff through the report a problem links in your account history or,
    iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html - Apple states all sales are final, but you can ask.

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  • TS3230 I have lost my box to type in webpages and my goggle box on safari so can't search internet or go on websites unless i have recieved mail from them. How can I get this back?

    I have lost my box to type in webpages and my goggle box on safari. I can't use the internet unless I have had E-mail from the webpage. How can i get these boxes back?

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  • TS1424 I accidentally purchased and item and don't want it how do I get a credit for it.  I deleted it before it could begin downloading.

    I was searching movies and was looking at a bundle of Nicolas Sparks movies.  I didn't want to purchase it, but when I clicked on the description it started downloading.  I deleted it from the download screen before it started to download, but I don't want to be charged for it either.  How do I make sure I get credit or do not get charged for it also.

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  • HT204088 I do not see any email from Apple for a purchase that shows up on my credit card.  How can I get a credit for a charge I see do not see in my history but shows up on my cc?

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  • HT204266 I was charged twice for an app.  How do I get a credit?

    I bought PDF Pro Max for my iPad and they charged it twice.  How do I get a credit for the second one?  Also I accidently bought a game with my work credit card.  How do I get that credited and get it charged onto my card?

    You can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • Hello, I have purchased and installed Lightroom 5 on my Mac Desktop.  I travel with a MacBook Air and would like to have Lightroom 5 on this device as well.  The MacBook Air does not have a CD/DVD slot.  How do I get Lightroom 5 on my MacBook Air so I can

    Hello, I have purchased and installed Lightroom 5 on my Mac Desktop.  I travel with a MacBook Air and would like to have Lightroom 5 on this device as well.  The MacBook Air does not have a CD/DVD slot.  How do I get Lightroom 5 on my MacBook Air so I can use it while travelling?

    Adobe - Lightroom : For Macintosh
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  • How do I get a refund for my online purchase?

    I bought a Mac Mini on the weekend and purchased Photoshop Elements 12 from the App Store as it was the only option.  While looking for help, I found that in your website you have version 13 out.  if I try to upgrade it costs 79 USD, so could you please let me know how can I get a credit for version 12, so I can buy 13?
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    JCM

    You would need to contact the app store for a refund. There is usually a “report a problem” link on the original purchase receipt.
    If they don’t have v13 available, tell them you would like to swap for the latest version directly from Adobe.

  • Safari on my iPad 4 opens the latest page used rather than my home page. This is new ,after I updated to IOS 8.3.How do I get it back to what it was?

    Safari on my iPad 4 opens the latest page used rather than to my home page.
    This is new ,after I updated to IOS 8.3.How do I get it back to what it was?

    You're welcome. You're not alone. The change has left alot of people scratchiing their heads wondering why. Maybe if enough people leave feedback at the link below it will be changed.
    http://www.apple.com/feedback/

  • How do i get to he commentary option in order to make some corrections in a doc ?

    i'm with an open pdf and i can't find the comentary button  where can I find that option?

    thank you ! so I have to open it in adobe reader???
    2014-06-17 15:24 GMT-03:00 bob.treitman <[email protected]>:
        how do i get to he commentary option in order to make some
    corrections in a doc ?  created by bob.treitman
    <https://forums.adobe.com/people/bob.treitman> in *Workspaces.Acrobat.com
    <http://Workspaces.Acrobat.com>* - View the full discussion
    <https://forums.adobe.com/message/6466042#6466042>

  • HT1904 How can I get a refund for apps in the apple App Store that do not work and are not what they said they wer

    How can I get a refund for apps in the apple App Store that do not work and are not what they said they wer

    You've tried deleting and redownloading them and seeing if they then work and tried contacting the developers ? If you have and they can't/won't help then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • I have a 100 credit in my iTunes account and I am not able to log in to my account because my email is no longer active can a get a credit for amount i have in my account?

    I have a 100 credit in my iTunes account and I am not able to log in to my account because my email is no longer active, can a get a credit for amount i have in my account?

    Why can you not login into the account ? You should be able to if you remember the account's password, if you can't then you can get it reset e.g. by answering your account's security questions : http://iforgot.apple.com
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    If your country isn't on that page then try this form and explain and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html
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