I just purchased a camera packaged with Adobe photoshop Elements 11. I have a mac book air- which does not have a cd drive. The package did not come with a code or anything that would provide me with another way to install photoshop that came with my came

I just purchased a camera packaged with Adobe photoshop Elements 11. I have a mac book air- which does not have a cd drive. The package did not come with a code or anything that would provide me with another way to install photoshop that came with my camera. Is there any other way i can install this on my camera without using the provided cd or buying the software again?

That doesn't help the user with the serial code though.
There has to be some kind of code somewhere within the package. The disk itself does not contain one. You can look here for help with finding your serial number:
Find your serial number quickly

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Can anyone recommend an external storage device to supplement my mac book air? I already have a time capsule but want the new device to replicate the data on that so ideally would like a device that i can connect to the time capsule through a cable.

Can anyone recommend an external storage device to supplement my mac book air? I already have a time capsule but want the new device to replicate the data on that so ideally would like a device that i can connect to the time capsule through a cable.

Hi CJR
I'm not sure how Time Capsule can be replicated onto your external drive but there is a USB port on the back of TC that can be hooked up to any recent external drive.
Another thing to think about , besides a Time Capsule failure, is the theft of your Time Capsule, so it might be a good idea to consider separating any redundant back-up from your Time Capsule or both my be stolen.
TC will back up until full and then begin deleting the oldest back-ups. Mine is a 2TB Time capsule.
My back-up plan is as follows:
1. Macbook Air back-up on Time Capsule though Time Machine backs up everything - I think it's about every 30 min or so.
2. Contacts, reminders, appointments, notes, email are backed up through iCloud.
3. iTunes and non-itunes purchased music is on iMatch (and no need to back-up) and any non-iTunes music is backed up on an HP external drive (in case Time Capsule dies)
4. Photos are on my MacBook Air and are backed up on my HP external drive.
5. Office documents (Excel, Powerpoint, Access etc) are stored in a Skydrive app (like iCloud) and Skydrive syncs these docuemnts with the MS cloud and my old PC and does not alter their native format like storing in iCloud would do.
Cheers

I have a mac book air. Have had no issues with any virus before but today my safari page keeps directing me to a page which says " cyber crime" posing to be by Cheshire Police AUthority uk metropolitan police.Tells me that I have 24 hours

I have a mac book air. Have had no issues with any virus before but today my safari page keeps directing me to a page which says " cyber crime" posing to be by Cheshire Police AUthority uk metropolitan police.Tells me that I have 24 hours to pay a 100 pounds.Using my ipad I looked it up and it appears to be a very common virus.I am worried about my Mac(relieved at the same time that I am not a cyber criminal
!) so anyway what should I do.I tried to fonce quit and then open safari but only that page keeps opening up.Looking up online their was a suggestion to reset safari, but I am unable to click on the reset safari tab as the pop up for stay on page keeps coming up.i have switched off my lap top now.But am really worried.How can I get rid of it?

It's not a virus. It's a JavaScript scam that only affects your web browser, and only temporarily.
Some of those scam pages can be dismissed very easily. Press command-W to close the tab or window. A huge box will pop up. Press the return key and both the box and the page will close. If that doesn't happen, continue.
From the Safari menu bar, select
Safari ▹ Preferences... ▹ Security
and uncheck the box marked Enable JavaScript. Leave the preferences dialog open.
Close the malicious window or tab.
Re-enable JavaScript and close the preferences dialog.
If the Preferences menu item is grayed out, quit Safari. Force quit if necessary. Relaunch it by holding down the shift key and clicking its icon in the Dock. From the menu bar, select
Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data
to get rid of any cookies or other data left by the server. Open your Downloads folder and delete anything you don't recognize.

Hi, I have Adobe Creative Suite 5.5 Design Standard pack on CD drive and wish to install it onto my newly purchased Mac Book Air. Problem, there is no CD drive I can use.

Hi, I have Adobe Creative Suite 5.5 Design Standard pack on CD drive and wish to install it onto my newly purchased Mac Book Air. Problem, there is no CD drive I can use. Have you any suggestions for me?

You may download the product from
Download CS5.5 products

HT204380 i have a mac book pro and a i-pad 2. both of the devices have the same apple id and same mailing adress. if i want to make a face-time call from my mac book to i-pad 2. how can i do that?

i have a mac book pro and a i-pad 2. both of the devices have the same apple id and same mailing adress. if i want to make a face-time call from my mac book to i-pad 2. how can i do that?

You have to add another email address on one of the two devices that you can use as the "You can be reached for FaceTime at" contact address and then remove/uncheck the Apple ID email address as the contact address on that device. The way you are currently setup is like to trying to call yourself on your on phone - from your own phone.
Using the iPad as the example go to Settings>FaceTime>You can be reached for FaceTime at>Add another email address. Then add a working email address in the next window. Apple will verify the email. Go to the inbox of that email account, read and respond to Apple's email in order to complete the verification process.
Go back to Settings>FaceTime>Uncheck the Apple ID email address and make sure that the new email address is checked/selected (you will see it being verified again) and that new email address will be your contact address for the iPad.

I have a Mac Book Air with 10.6.8. Is Montain Lion my only update option? Is it a must do?

I have a Mac Book Air with 10.6.8. Is Montain Lion my only update option? Is it a must do? Thanks

You can also get Lion, but personally, I think Mountain lion is what Lion was supposed to be.
In any case, there is absolutely no reason for you to get either one; Snow Leopard is a nice and reliable OS - of course, if you want any of the added features of the newest OS, then you will have to buy and install it.
So, the decision is up to you. Also note: any older PPC apps that still worked on Snow Leopard will no longer work on the new OS - you'd have to purchase upgrades if one is available.

I have a mac book air, and i bought a LG portable cd drive, which is suppose to burn cds. but they software cd that was included with the lg cd/dvd writer doesnt load. and i want to burn a cd from itunes but it says " burning software is not found"??

so i bought a mac book air, and i had to buy the LG portable cd drive... which is supposed to burn cds? the lg cd/dvd writer came with a cd but it wont load onto my computer when i plug the usb cord in. all i want to do is burn a cd from itunes but it says " burning software not found" but the LG cd drive says it will burn cds?? im confused please help!

You dont need ANY CD/DVD burning software on your Mac
Just plug in your LG DVD/CD player and follow the below instructions
http://support.apple.com/kb/HT1152

I have a mac book pro i want to have another monitor added and open garageband with 2 projects open is this possible.

I have a mac book pro I want to use 2 monitors and have garageband open with 2 projects is this possible?

GarageBand can open only one project at a time. Project are treated differently from audio files; you can have many audio files open in QuickTime or other audio players, but GarageBand will always close the current project when you open a new one.
If you have the newest GarageBand 10.0 and the previous version, GarageBand '11, version 6.0.5, you can open one project in GarageBand 10.0 and one project in GarageBand '11.
However, you cannot drag and top between the windows or transfer media. And once a project has been converted to GarageBand 10 format, it can no longer be opened by GarageBand '11.

HT4399 I have a Mac Book Air and have purchased individually numbers and pages. I was given an excel file on a thumb drive and cannot open it. Is there a way to open the xcl file in numbers?

I have a MacBook Air, and have purchased individually Numbers and Pages. I was sent an Excel file on a thumb drive but cannot open the file. The message states that the Excel file is encryeted. Is ther any way to open a PC file on my Mac Book Air?
Pat and Bob

Excel does not use the .xcl extension for any of its native file formats? The only files I've ever seen with xcl as the file extension were associated with embedded application code projects.
If this is in fact an Excel file, but an encrypted one, you cannot open it (in excel or any compatible application) without the decryption password.

I can't download the iTunes upgrade. The message says download did not complete , Widonws Installer Package did not run and part of the setup did not finish.

This forum was so helpful with my last issue so let's try this mystery....
My son has an iPod (probably 1-2 yrs old). Somehow when I set it up it transferred all of my photos to a library on the iPod. I can't figure out how to delete the photos and he can't buy any apps....no room.
Can anyone tell me how to get that darn photo library off the iPod?
Thanks!!!

If you're syncing photos from a folder, if you set up your photo syncing to sync to an empty folder, that should remove the photos from the iPod.
If you're syncing from Photoshop Album or Photoshop Elements, there's advice in the following document on how to remove photos from the device:
iOS and iPod: Syncing photos using iTunes

I am new to mac. I have a Mac Book Air with an external CD drive. How do you safely disconnect the external drive when done without having to power off the laptop?

I know there is a way to safely "disconnect" the USB, I just can't remember what it is. Thanks

Hi kbstuckr,
Go to your Finder. You will see the drive listed with a little arrow with a bar below it next to the drive. Click on that to "eject" it.
Cheers,
GB

HT1338 just acquired mac book pro which does not have mountain lion

I was told at the apple store I could be an update to Mountain Lion, however the URL for free update does not work.

See Apple - Free OS X Mountain Lion upgrade Program.
Works fine here.

I recently purchased a time capsule and thought I would put my itunes on it as an external drive as my mac book air only has 120gb. However I can not be connected to the internet and the TC at the same time in order to download the files to the TC. Help?

I recently purchased a Time Capsule and put my iTunes library on there so that I wasn't using up my hard drive space. Only 120gb on my mac book air. However when I download songs from iTunes I can not be connected wirelessly to the internet at the same time. Can I hard wire my TC in to my mac so that I can treat the TC as just an external hard drive? Thanks

Initially, you asked if you can hardwire your MBA to the TC. The answer is yes, by using the optional USB Ethernet adapter that Apple provides. However, in order for your MBA to access the TC's internal or USB-attached HDD, it would need to establish a network connection to it. This would be true of any NAS device on an Ethernet network. Therein, lies the problem. Your MBA cannot connect to two networks simultaneously.
One option then, would be to have two separate iTunes Media folders; one on the MBA & the other on the TC. This way, you can download the music to your MBA when connected to the Internet at the AirPort lounge, and then use iTunes Consolidate Library feature to transfer the audio files to the TC's iTunes Media Folder location. A great program to help maintain multiple iTunes Librarys and/or Media Folders, that you may want to consider, is PowerTunes.

Best Official way to install drivers on Win7 with Xtrem Audio Notebook (Gray)

MBest Official way to install drivers on Win7 with Xtrem Audio Notebook (Gray)? Hi Guys and Creative Gurus,
I have a lot of configuration problem with my Windows 7 configuration and my Xtreme Audio Notebook expresscard (gray one). Mostly due to Creative Drivers installation order. For example, right now the Software Update don't detect my card, even if all seems to work nearly fine (popping and crashing on small sound like directory navigation on Win 7).
So I'm asking: What is the best and official way to install those drivers, including the Console Launcher, on Win 7 ?
Do I have to, from a clean Windows 7, to plug my card, wait for Win 7 to detect and donwload drivers, and instal after that my original XP CD drivers coming with the card to have the Console Launcher?
Or: Do I have, from a clean Win 7 configuration, to remove my internet connection to avoid Win 7 to find a drivers, to install first my XP CD comming from Creative (to have the Console Launcher), and after that to install official Win 7 drivers from Creative web site ?
Or, do I have, from a clean Win 7 configuration without any internet connection, to first install official Creative Win 7 drivers for my card, and after that to install "something" from "somewhere"? to get the last Console Laucher application?
Or does Creative made a great full package for my card "a la" Daniel_K for Win 7 I just have to install?
I'm asking because for my XtremGamers I use Daniel_K Drivers and this guys just made it simple and working!
Unfortunatly I don't think he have a package for my Xtreme Audio ExpressCard notebook. Anyway, I still apreciate his work !
And additionnaly: Does Win 7 recquire use of OpenAL (like vista)?
That sound some stupids question but guess what, I didn't find those simples information in the whole Creative web site or forum!
Thanks for your lights guys!
Loran_69

MBest Official way to install drivers on Win7 with Xtrem Audio Notebook (Gray)? Hi Guys and Creative Gurus,
I have a lot of configuration problem with my Windows 7 configuration and my Xtreme Audio Notebook expresscard (gray one). Mostly due to Creative Drivers installation order. For example, right now the Software Update don't detect my card, even if all seems to work nearly fine (popping and crashing on small sound like directory navigation on Win 7).
So I'm asking: What is the best and official way to install those drivers, including the Console Launcher, on Win 7 ?
Do I have to, from a clean Windows 7, to plug my card, wait for Win 7 to detect and donwload drivers, and instal after that my original XP CD drivers coming with the card to have the Console Launcher?
Or: Do I have, from a clean Win 7 configuration, to remove my internet connection to avoid Win 7 to find a drivers, to install first my XP CD comming from Creative (to have the Console Launcher), and after that to install official Win 7 drivers from Creative web site ?
Or, do I have, from a clean Win 7 configuration without any internet connection, to first install official Creative Win 7 drivers for my card, and after that to install "something" from "somewhere"? to get the last Console Laucher application?
Or does Creative made a great full package for my card "a la" Daniel_K for Win 7 I just have to install?
I'm asking because for my XtremGamers I use Daniel_K Drivers and this guys just made it simple and working!
Unfortunatly I don't think he have a package for my Xtreme Audio ExpressCard notebook. Anyway, I still apreciate his work !
And additionnaly: Does Win 7 recquire use of OpenAL (like vista)?
That sound some stupids question but guess what, I didn't find those simples information in the whole Creative web site or forum!
Thanks for your lights guys!
Loran_69

Purchased mac book air in USA, now in UK is it possible to change dollar sign to pound sign

I purchased mac book air in USA, now inUK, can I change the dollar sign to a pound sign?

Press option + 3 keys.
option + 3 £

I just purchased a camera packaged with Adobe photoshop Elements 11. I have a mac book air- which does not have a cd drive. The package did not come with a code or anything that would provide me with another way to install photoshop that came with my came

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