I just purchased a complete series on itunes... Im trying to watch the episodes but its only showing 20 seconds.. can some one help me know what Im doing wrong?

Hi bibisandoval,
Thanks for visiting Apple Support Communities.
If the movie has completely downloaded, I recommend deleting the movie and downloading it again from your list of purchased movies. See this article for the steps:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
If you are still not able to play the movie, you can report an issue with this purchase using the steps in this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Regards,
Jeremy

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Hi Roger
Thank you for your reply.
My original feed is: http://casa-egypt.com/feed/
However, because I modified the feed http://feeds.feedburner.com/imananddinasbroadcast and nothing changed, I redirected it to another feed and then I deleted this feed.
Is there any way to change the feed in itunes? The only feed I have now is http://feeds.feedburner.com/CasaEgyptStation
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I know that I missed things up but I still have hope in working things out.
Thanks is advance.
Dina
Message was edited by: dinadik

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Microsoft Windows 7 Business Edition Service Pack 1 (Build 7601)
Sony Corporation VPCX11S1E
iTunes 10.6.1.7
QuickTime 7.7.1
FairPlay 1.14.37
Apple Application Support 2.1.7
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 5.1.1.4
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.5.502
Gracenote MusicID 1.9.5.115
Gracenote Submit 1.9.5.143
Gracenote DSP 1.9.5.45
iTunes Serial Number 0014AEDC02A92728
Current user is not an administrator.
The current local date and time is 2012-05-22 20:14:28.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
Intel Corporation, Intel(R) Graphics Media Accelerator 500
**** External Plug-ins Information ****
No external plug-ins installed.
The drive E: HUAWEI Mass Storage Rev 2.31 is a USB 1 device.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:        {4C73E5E8-064C-400E-9850-AB0485F639A2}
Description:            Microsoft Virtual WiFi Miniport Adapter
IP Address:             0.0.0.0
Subnet Mask:          0.0.0.0
Default Gateway:    0.0.0.0
DHCP Enabled:      Yes
DHCP Server:
Lease Obtained:     Thu Jan 01 01:00:00 1970
Lease Expires:       Thu Jan 01 01:00:00 1970
DNS Servers:
Adapter Name:        {DCE376E2-098D-4857-BF60-DBC90172CBA3}
Description:            HUAWEI Mobile Connect - 3G Network Card
IP Address:             10.162.117.8
Subnet Mask:          255.255.255.240
Default Gateway:    10.162.117.1
DHCP Enabled:      No
DHCP Server:
Lease Obtained:     Thu Jan 01 01:00:00 1970
Lease Expires:       Thu Jan 01 01:00:00 1970
DNS Servers:         10.148.128.18
                                10.148.128.26
Adapter Name:        {226D8A54-B7DA-4F1F-8EAB-614C5F54FABE}
Description:            Qualcomm Gobi 2000 HS-USB Mobile Broadband Device 9225
IP Address:             0.0.0.0
Subnet Mask:          0.0.0.0
Default Gateway:    0.0.0.0
DHCP Enabled:      No
DHCP Server:
Lease Obtained:     Thu Jan 01 01:00:00 1970
Lease Expires:       Thu Jan 01 01:00:00 1970
DNS Servers:
Adapter Name:        {918B9F90-A145-4FD5-8150-E330DF9E74A1}
Description:            Bluetooth Device (Personal Area Network) #2
IP Address:             0.0.0.0
Subnet Mask:          0.0.0.0
Default Gateway:    0.0.0.0
DHCP Enabled:      Yes
DHCP Server:
Lease Obtained:     Thu Jan 01 01:00:00 1970
Lease Expires:       Thu Jan 01 01:00:00 1970
DNS Servers:
Adapter Name:        {87949730-0CE0-4483-A8AA-4FBC19A613D9}
Description:            Marvell Yukon 88E8057 PCI-E Gigabit Ethernet Controller
IP Address:             0.0.0.0
Subnet Mask:          0.0.0.0
Default Gateway:    0.0.0.0
DHCP Enabled:      Yes
DHCP Server:
Lease Obtained:     Thu Jan 01 01:00:00 1970
Lease Expires:       Thu Jan 01 01:00:00 1970
DNS Servers:
Adapter Name:        {1678E6C4-0A8D-49F9-B86A-30133B9C2AEB}
Description:            Qualcomm Atheros AR9285 Wireless Network Adapter
IP Address:             0.0.0.0
Subnet Mask:          0.0.0.0
Default Gateway:    0.0.0.0
DHCP Enabled:      Yes
DHCP Server:
Lease Obtained:     Thu Jan 01 01:00:00 1970
Lease Expires:       Thu Jan 01 01:00:00 1970
DNS Servers:
Active Connection: LAN Connection
Connected:             Yes
Online:                    Yes
Using Modem:        No
Using LAN:             Yes
Using Proxy:           No
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Basic connection to the store failed.
The network connection timed out.
Connection attempt to Gracenote server was successful.
The network connection timed out.
Last successful iTunes Store access was 2012-04-05 00:00:28.
**** Device Connectivity Tests ****
iPodService 10.6.1.7 is currently running.
iTunesHelper 10.6.1.7 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) SCH Family USB Universal Host Controller - 8114. Device is working properly.
Intel(R) SCH Family USB Universal Host Controller - 8115. Device is working properly.
Intel(R) SCH Family USB Universal Host Controller - 8116. Device is working properly.
Intel(R) SCH Family USB2 Enhanced Host Controller - 8117. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
Most Recent Devices Not Currently Connected:
iPod touch (3rd generation) running firmware version 3.1.3
Serial Number:       9C01639A6K2
iPhone 4S running firmware version 5.1
Serial Number:       DNQHF0ENDTD7
**** Device Sync Tests ****
No iPod, iPhone, or iPad found.
Can any one help me?
Regards
Aderito
<Email Edited By Host>

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Hi All,
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Hi Roger
Thank you for your reply.
My original feed is: http://casa-egypt.com/feed/
However, because I modified the feed http://feeds.feedburner.com/imananddinasbroadcast and nothing changed, I redirected it to another feed and then I deleted this feed.
Is there any way to change the feed in itunes? The only feed I have now is http://feeds.feedburner.com/CasaEgyptStation
I tried to restore the feed http://feeds.feedburner.com/imananddinasbroadcast but feedburner refused.
I know that I missed things up but I still have hope in working things out.
Thanks is advance.
Dina
Message was edited by: dinadik

I just purchased a complete series on itunes... Im trying to watch the episodes but its only showing 20 seconds.. can some one help me know what Im doing wrong?

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