I just purchased acrobat pro 11 and it won't download. I get this message: Acrobatpro11_dim can't be opened because the identify of the developer cannot be confirmed. Help!
I just purchased acrobat pro 11 and it won't download. I get this message: Acrobatpro11_dim can't be opened because the identify of the developer cannot be confirmed. Help!
Gabbimai please try downloading utilizing a different web browser. If you continue to face difficulties with the download process then I would recommend reviewing Find a download link on Adobe.com.
Similar Messages
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Just bought acrobat standard and it won't download on my macbook
i downloaded the trial, then bought the software and now its telling me its not available for mac. The trial downloaded and operated just fine on the mac. Help?
Hi Peter,
It sounds like you downloaded the Acrobat Pro trial for Mac OS, but then purchased an Acrobat Standard subscription, which is only available for Windows. If you'd like to return or exchange your subscription for Acrobat Pro for Mac OS, please Contact Customer Care. An agent will be able to sort that out for you.
I apologize for the inconvenience.
Best,
Sara -
I just bought Adobe Pro and it won't download because I have Vista???
Help
Hi rsg1,
Please see this forum thread:Acrobat XI and Vista 64
If you're still having trouble downloading Acrobat, please try grabbing it from the links on this page: Download Acrobat products | Standard, Pro | XI, X
Let us know how it goes!
Best,
Sara -
I am having all kinds of trouble with itunes and updating my ipad. I open itunes up but it doesn't do anything except open to a blank screen. I try to access the itunes store but it won't go there. When I connect my ipad, and try to update it, it starts and then I get a message that says backup cannot be saved on this computer. I have tried everything suggested to no avail. This is the 2nd or 3rd time I have had problems with itunes. Sometimes I even get a message that I am not connected to the internet.
I have uninstalled and re-installed. Any help?You might not have enough space left on your hardrive.
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I have a Macbook Pro. I just purchased Acrobat Pro DC and keep getting an error message when I try to download, saying I need to contact support. I've eliminated previous versions of the application because they were US-based versions and I'm now living in Australia. I checked Flash and it seems to be installed correctly. what am I doing wrong?
Hi Laura ,
Could you please elaborate about the issue and also about the error message?
What does it say except contacting the support?
Is it something to do with Licensing and Activation of Acrobat DC?
Also please update us from where are you trying to download Acrobat DC?
I would recommend you to follow these links download Acrobat DC and see if you still face any challenges .
If you want to opt for perpetual ,follow this link .
Download Acrobat products | Standard, Pro | DC, XI, X
And if you wish to subscribe for Acrobat DC .Kindly refer this link .
Download Acrobat DC (Continuous) | Enterprise or VIP
Regards
Sukrit Dhingra -
I just purchased QT pro and now none of the movies I have downloaded will play.....from the internet and ones that I downloaded from DVD Help
Since you didn't indicate what type of videos you are trying to view (.mov, .avi, etc.) make sure you have the following installed:
Flip4Mac
VLC Media Player
Perian (AVI and FLV support)
After installation, repair permissions & restart your computer. -
I just purchased Acrobat Pro XI i downloaded the installation file from a different computer because mnes has no internet i click to setup/ install ot says "Acrovat instiller encountered an unexpected failure. please try again. if continues contact dobe support. " how can i install ot to my computer whats going on??
I just purchased Acrobat Pro XI i downloaded the installation file from a different computer because mnes has no internet i click to setup/ install ot says "Acrovat instiller encountered an unexpected failure. please try again. if continues contact dobe support. " how can i install ot to my computer whats going on??
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Is there software download for net gear PS121 usb print server? Just purchased Macbook pro and have Netgear wireless printer router that has worked well for years on windowns. I have searched with minimal results
Check with NetGear for Mac OS X Lion driver/software.
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Hello somebody can help me.
Hello, I have a license to acrobat standar, but acrobat standar is not available only acrobat pro and my license code is incorrect for this version.Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5 | 1
Contribute: CS5 | CS4, CS3 | 3,2
FrameMaker: 12, 11, 10, 9, 8, 7.2
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
I just purchased a ringtone and it appears in downloads but its never begun to download it just says waiting. What do I do to download it?
iTunes: How to resume interrupted iTunes Store downloads
http://support.apple.com/kb/HT1725 -
Hello, I just purchased a album and I could't download de digital booklet, how can I try again to download it?
Hey ther Rafa Guti,
It sounds like you need to download the Digital Booklet that came with your purchase as it did not download correctly the first time. You can get it again from your purchased history with the following article. Depending on the platform you are downloading to, the instructions are a bit different so choose the correct steps from within:
Download past purchases
http://support.apple.com/kb/ht2519
Thank you for using Apple Support Communities.
Take care,
Sterling -
Whenever I try to open an Adobe file I get this message:
Adobe Reader could not open ..... because it is either not
a supported file type or because the file has been damaged
(for example, it was sent as an e-mail attachment and wasn't
correctly decoded). This is driving me nuts !! Is there an Adobe
product that I can purchase that will make my Adobe Reader
work??? Right now it is useless to me and I have an important
download taht was sent as an Adobe download file and after
I downloaded the file Adobe Reader refuses to open it.
Please Help!!!!I am having the same problems!!! How can a person get help from ADOBE? Or do I cancel and find a different program for converting.
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Anyway, I downloaded it all but just photoshop I downloaded separtly, It is really the only one I use. Seems my old OS was to old and my new is too new?
I have a new mac and wanted to bring over my Design suite CS 4. I downloaded photoshop but it says "Setup" can't be opened because it is from an unidentfied developer. Anyway to install this? I have the serial number for my orginal CS4 design suite.
ThanksHi,
If you have the suite then you have to download the whole suite otherwise the Serial Number will not work, if you only download Photoshop. Once you download the suite you can choose to only install Photoshop and use the Serial number you have.
You can download from here.
Download CS4 products
If you get the message:Setup" can't be opened because it is from an unidentified developer , You can follow Fix the “App can’t be opened because it is from an unidentified developer” Error in Mac OS X .
**You can change it to MAC App store and identified developers afterwards. -
I keep getting this message when I try to open FCP X. "The storage location 'brianmassman1' on this computer is already in use by 'brianmassman1' on 'Brian-Massmans-Computer-7". To access the location, quite Final Cut Pro on 'Brian-Massmans-Computer-7' or remove the location."
I have no idea what this means. Particularly the part about "Brian-Massmans-Computer-7." I don't even know what computer that is.
I'm guessing it could have something to do with the fact that I've still got FCP 5 installed. But it's not running.Try repairing permission in the Disk Utility and rebooting,
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after installing maverick i get this message when i try to open itunes:Unmark the 32bits modus-but i have unmarked it several times!The new iTunes requires 64bits modus so what shall i do?
I upgraded my 2007 iMac (20") to Maverick. Should never have done this! Lost mail, lost my mail archive, lost numerous programs/applications, lost all my installed hardware, spend 4 days on getting it running again with the (supreme) help of Apple Care. However it should not have happened at all!
iMac Computers with less than 4Gb of internal memory (as explained by Apple Care), or less than (estimated) 150Gb of free disc-space should not upgrade! Simple as that and the App Store should warn you about that and not simply let you pick up your free copy of Maverick!
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