I just purchased creative cloud, but my operating system does not support download. How can this be updated?

I just purchased creative cloud, but my operating system does not support download. How can this be updated?

Swelte82 what operating system are you using?  You will need to meet the minimum system requirements in order to install.  You can find the system requirements at System requirements | Creative Cloud.

Similar Messages

  • I've just purchased creative cloud but the serial number doesn't work. What can I do?

    I'm just going round in circles on this website... The serial number associated with my purchase of creative cloud doesn't work. Different pages are saying different things and are sending me round in circles. Have I just been conned out of £500? Help me please someone...

    See if the following help document leads to a solution:
    Creative Cloud Help / Creative Cloud applications ask for serial number
    http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html
    If you purchased thru the Adobe web site then you are not being conned.  You just might need to help to get you thru.

  • Getting error when installing OBIEE 11.1.1.6 "Operating system does not support IPV4".

    HI,
    I am trying to install OBIEE 11.1.1.6 on Windows 7 .
    Have created repository successfully ,using the RCU 11.1.1.6 and now tring to install
    OBI. I am getting the below error
    "Operating system does not support IPV4".
    Can anyone please suggest why i am getting this error or
    how should i get rid with this error??
    Manoj.

    Just in case check this Doc ID 1410233.1
    ~ http://cool-bi.com

  • I have Creative Cloud but there isn't Premiere Pro.. How can I do to download it?

    I have Creative Cloud but there isn't Premiere Pro.. How can I do to download it?

    Check to see if your system meets the minimum requirements. Other have reported that if it doesn't, then PPRO will not show in the list.
    http://www.adobe.com/products/premiere/tech-specs.html

  • I have creative cloud but Lightroom 5 develop does not work.  What do I need to do to get it working

    I have creative cloud but Lightroom 5 develop does not work.  What do I need to do to get it working?

    If lightroom downloaded and installed without any errors, you will get better help with program questions in the program forum
    If you start at the Forums Index http://forums.adobe.com/index.jspa
    You will be able to select a forum for the specific Adobe product(s) you use
    Click the "down arrow" symbol on the right (where it says ALL FORUMS) to open the drop down list and scroll
    http://forums.adobe.com/community/lightroom

  • Inst-08072 operating system does not support ipv4

    While installing obiee 11g, I get "inst-08072 operating system does not support ipv4" error. I changed hosts file and defined a loopback adapter.
    But still it is not working. Do you have any supposal for the problem?

    what is your OS? which version of OBIEE are you trying to install? did you install loopback adapter? generally this will occur in 2 cases which i have seen personally, if the right  loopback adapter is not installed or not configured and hosts files is not configured properly. i would suggest you to re-visit them once again and see.
    you can also try to install loopback adapter from here https://technet.microsoft.com/en-us/library/cc708322(v=ws.10).aspx  for configuration follow this https://technet.microsoft.com/en-us/library/cc708341(v=ws.10).aspx 
    how does your hosts file look? can you paste the contents here for eg: xxx.xxx.xx.xxx hostname localhost

  • I keep getting this error message "Your operating system does not support the 64-bit version of Silverlight" even though I have a 64 bit system?

    Netflix requires Microsoft Silverlight plug in to view their videos. Every time I try to load it I get the following error message...Your operating system does not support the 64-bit version of Silverlight. I have a 64bit system with Windows Vista Home Premium. Firefox 33.0 is installed.
    Any suggestions?

    Your User Agent: Mozilla/5.0 (Windows NT 6.0; '''WOW64'''; rv:33.0) Gecko/20100101 Firefox/33.0
    As said Firefox for Windows from mozilla.org is a 32-bit application. The WOW64 in UA means it is a 32-bit application on 64-bit Windows.
    Before you ask if there will be a Win64 version of Firefox. If all goes well the first phase of having Win64 for Release may be as early as Firefox 37.0
    https://wiki.mozilla.org/Firefox/win64

  • I am experiencing error while downloading Photoshop. It says that the operating system does not support photoshop

    i am experiencing error while downloading Photoshop. It says that the operating system does not support photoshop

    Since you have not provided any actual system info not told us what version of Photoshop, we can't really know what is going on.
    Mylenium

  • I just purchased Creative Cloud, but it won't let me down load the app I paid for

    I just purchased Creative Cloud Photo and it won't let me down load the apps, let alone even let me get to the page to down load.

    Please read, and reply back here with information https://forums.adobe.com/thread/1499014
    -and try some steps such as changing browsers and turning off your firewall for downloads
    or
    A chat session where an agent may remotely look inside your computer may help
    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • Installati​on CD says my operating system does not support

    I just got a used HP pavillion entertainment PC. I put my installation CD for my F4180 printer in and it tells me my operating system is not compatible or something like that. Bottom line I can't use my printer.  Are there new drivers ? I really hope there is a solution. I had it installed on my other laptop, which was caught up in the middle of an altercation. It was replaced with this one. I never thought I'd be saying I miss Vista.

    Would that be the same link I posted above?
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

  • Private browsing appears in Tools dropdown menu, but is grey and does not work, so how can I browse in private?

    I want to use private browsing in Mozilla Firefox. When I click on Tools the drop-down menu shows the Private browsing, but it is in grey and therefore it is not live. How can I apply private browsing and un-apply it, as appropriate?

    * You are in Private Browsing mode if you see "Tools > Stop Private Browsing", possibly grayed.
    * You enter Private Browsing mode if you select: Tools > Options > Privacy > History: Firefox will: "Never Remember History"
    * To see all History and Cookie settings, choose: Tools > Options > Privacy, choose the setting <b>Firefox will: Use custom settings for history</b>
    * [ ] "Automatically start Firefox in a private browsing session"

  • I purchased creative cloud, but my lightroom still says: mobile trial expired

    I just purchased creative cloud, but my lightroom still says: mobile trial expired.
    I started this trial before I bought my CC license.

    Hi There,
    Kindly try out the steps mentioned in the below mentioned link.
    I have a cc account photoshop & lightroom but cannot access mobile app for my ipad,I keep getting a free 30 day trial ?
    Thanks,
    Atul Saini

  • Just purchased Creative Cloud single-app membership for Dreamweaver, can't open dreamweaver

    Hello,
    I just purchased Creative Cloud single-app membership for Dreamweaver, to upgrade the trail CS6 i had, it was still opening in trial format so i uninstalled dreamweaver on my mac. Now i can't download the new version of Dreamweaver via the Creative Cloud app.  Can you reset my account so i can download Dreamweaver CC to my mac.
    many thanks

    Hi,
    I am on OS x 10.8.3
    I have used the cloud cleaner and downloaded creative cloud again and dreamweaver cc, I can open dreamweaver but its always in trial mode.
    When click on Licence Product and login using my Adobe ID, it then asks for the serial number.
    many thanks
    Donna

  • I just purchased creative cloud. What is the first step I should be taking?

    I just purchased creative cloud. What is the first step I should be taking?
    I'm unable to download the applications and I'm not sure why. I thought it had something to do with me having the trial prior so I went ahead and deleted it. And I still cannot download the applications. Am I missing a specific step in all of this? I was under the assumption that when I purchased creative cloud, it would be some sort of prompt to install the program (the way adobe normally works) then I would be able to install the applications separately.

    Hi Poe7,
    Welcome to the Community & thanks for being the Creative cloud member!
    The first thing is to download Creative cloud desktop app which will help you to download all the apps available, go to https://creative.adobe.com/products/creative-cloud and download it.
    Once downloaded, launch it and select any product to start downloading/installing within the app.
    Thanks!
    Ankit

  • Just purchased creative cloud

    So I just purchased creative cloud and for some reason I am not able to download it!! Every time I try I am prompted to pay for it again!! Some one needs to do something for me now or I' want a refund!

    Sign in or activation errors | CS6, CS5.5 Subscriptions, CS6 Perpetual
    Mylenium

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