I just purchased Export PDF, and when I use it, it opens them in WordPad (which I never use) instead of Word. Thus, the pictures are not there, and the fonts are changed. How do I get into Word?

I just purchased Export PDF, and when I use it, it opens them in WordPad (which I never use) instead of Word. Thus, the pictures are not there, and the fonts are changed. How do I get them imported into Word?

Hi,
I checked your account,your Export PDF subscription is in 'Pending' status.
Once it gets confirmed you will be able to use it.
Please let us know if you require further assistance.
Regards,
Florence

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I recently lost my iphone to which had of alot purchased music on it, but when i've come to retrieve the music from my itunes and the music is not there? The purchases show on my history but the music is nowhere? How can i get my purchases back please?

I recently lost my iphone to which had of alot purchased music on it, but when i've come to retrieve the music from my itunes and the music is not there? The purchases show on my history but the music is nowhere? How can i get my purchases back please?

By any chance, did you have the Find My iPhone app installed prior to it being stolen?
Reporting a lost or stolen Apple product
Hopefully you had your iTunes purchases backed up to an external source such as an external drive or CD's?

I just purchased Export PDF to Excel and it does not export anything usable. Your terminology should not be "export" but paste image, which is of no value. Please cancel my account and refund my money. What a shame you would advertise this as a product.

I just purchased Export PDF to Excel and it does not export anything usable. Your terminology should not be "export" but paste image, which is of no value. Please cancel my account and refund my money. What a shame you would advertise this as a product.

Hi pgrillo,
I'm sorry that you're disappointed with your ExportPDF subscription. I checked your account, and see that the order is still processing. As such, I'm unable to cancel it for you myself. However, a Customer Care agent can take care of your cancelation/refund quickly. Here is the contact information: Contact Customer Care. Click Still Need Help? Contact Us at the bottom of the page to find both phone and chat support options.
Best,
Sara

I-photo: I used 2 cameras to take pictures on a trip --- i have put the pictures from both cameras into an album --- when i click on view and then sort by date, the pictures do not sort by date --- any ideas on how to get the pics sorted by date?

I-photo: I used 2 cameras to take pictures on a trip --- i have put the pictures from both cameras into an album --- when i click on view and then sort by date, the pictures do not sort by date --- any ideas on how to get the pics sorted by date?

Select all the photos that you need to change, then click the "Photos" menu and choose "Adjust Date and Time".
If you add a year, it will adjust all the photos that you selected by adding a year (so if you accidentally select one of the photos that already has "2012", that will change to "2013").

I got my ipod stolen and i got it back but the password is changed how do i get into it

i got my ipod stolen and i got it back but the password is changed how do i get into it

iPod touch User Guide (For iOS 4.3 Software)

I sometimes have blue and red square-shaped dots appear on my MBP; especially but not exclusively when I'm watching videos. The dots don't stay in the same place; and also they are not there all the time.

I sometimes have blue and red square-shaped dots appear on my MBP; especially but not exclusively when I'm watching videos. The dots don't stay in the same place; and also they are not there all the time. Also, sometimes my animations (applications opening, windows being dragged, etc.) will glitch as well. Again, this is not a continual thing; it just happens variously throughout my day. MBP Model A1212, OS X 10.6.8, 2.33 Ghz 3GB RAM.

Did the original songs that do not appear on the car player play in the Music app on the iPod? Sometimes glitches happen and they do not. Also, If y ohave a 5G iPod/iOS 7, purchase songs will show with an cloud icon by them if they are not downloaded if Shall All is turned on in Settings>iTunes and App Store

I rented a movie and it downloaded but the movie skips and i can hear the words but the picture does not? and now the movie is gone from the library and i only rented it an hour ago? what do i do?

I rented a movie and it downloaded but the movie skips and i can hear the words but the picture does not? and now the movie is gone from the library and i only rented it an hour ago? what do i do?

I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

I have the new ipad and when I stretch the screen a horizontal line appears when I scroll whatever page or location I am on. The line is not there if the screen is minimised. Any solutions?

I have the new ipad and when I stretch the screen a horizontal line appears when I scroll whatever page or location I am on. The line is not there if the screen is minimised. Any solutions?

I can't personally as I never really liked nor used the picture frame feature in iPad. Just search in the App Store and read customer reviews and you'll likely find something you'll like.

Mera, (this has always been sucessful) however the pictures would not download, and appear to be encrypted and unable to view. This also erased the pictures from the memory card. Help?

I tried to download my pictures with my memory card from my camera (this has always been sucessful) however the pictures would not download, and appear to be encrypted and unable to view, also not saved in my 'Iphotos' This also erased the pictures from the memory card. Help.....anyway of retrieving them?

With the amount of information you've provided it's impossible to offer a potential solution. We can't see your computer so we need to know the details of your problem and setup, i.e.:
what version of iPhoto are you using?
what system version are you running?
did you get a message when trying to import from the memory card?
did you use a card reader?
what was you exact workflow for attempting the import?
what fixes have you tried?
where is your library located?
did you apply any updates or upgrades just prior to the problem occurring?
are you running a "managed" or "referenced" library? See image below:
what type of Mac?
how much free space on your boot drive?
OT

I recently had to wipe my hard drive thanks to a download happy teen. In that process I lost my LR4 catalogs I was able to redownload the program but the catalogs are not there and not all of those pictures are on my external hard drive because same said

In that process I lost my LR4 catalogs I was able to redownload the program but the catalogs are not there and not all of those pictures are on my external hard drive because same said teen decided they were going to borrow my external hard drive without telling me and "made room" on it. Is there a way to recover my catalogs? Please tell me there is because I was in the middle of working on a session when I had to wipe my drive and I would REALLY like to not have to go back and reshoot it. Any help would be wonderful!

It depends on how you wiped your drive. Depending on how you did it, only the directory was erased and the data can be found with drive recovery software. Some are free, although there is a small charge for most of them (~$30). You can usually download a trial version that shows if it will work and you have to pay to be able to save the found files. Use Google to search for the software. Different programs work differently and can find different things.
Good luck.
John

I bought a HD TV show accidently instead of SD The show will not loador play on my ipod claSSIC. hOW DO i GET THE SHOW TO SYNC AND PLAY ON MY IPOD?

I bought a HD TV show accidently instead of SD, it will not load or play on my ipod classic. How do i get this reformatted or what to get the show on my ipod?

To prevent HD versions from being downloaded in the future head to the iTunes Store, click the Purchased link, and then select TV Shows and remove the tick mark next to Download HD when available. You should be able to download the SD version now from under this same page.
B-rock

When I paste a photo from iPhoto into an email, it pastes a URL that is invalid instead of the picture. Is there a setting I can change to fix this?

It started doing this after my husband had to partition the hard drive to support Windows files. I had no trouble previously. I'm not talking about the Share feature, just simply selecting a photo in iPhoto, clicking "command" then "c" to copy and clicking "command" then "v" in the body of an email to paste the photo. Instead of the photo appearing I now get a URL to the local link on my hard drive, which of course the recipient of the email can't access. Help...

Use the supported methods of getting the Photo into the mail message, via the Share menu or the Media Browser.

When using Time Machine to restore some Mac Mails, after clicking restore, a message shows "restoring 480 mesages. They are supposed to appear on Mac Mail sidebar in a special folder. They are not there and I have no idea where they are? Would apprecia

I am having a problem with the Time Machine in restoring Mac Mail back to a certain date. Everything works fine, with Mac Mail the active application and entering Time Machine, and I have found the mail file after the location process is done, then I hit Restore and there is a messages "restoring 480 messages", but I cannot locate them anywhere. What is suppose to happen is that a special file should appear in the sidebar of Mac Mail in the section On My Mac. Any suggestion would be appreciated.
I use Mountain Lion.

Although you can restore messages from a Time Machine snapshot within the Mail application, it generally won't work with messages that were saved by an older version of Mail. In that case, you have to use an alternative method.
Triple-click the line below to select it:
~/Library/Mail/V2
Right-click or control-click the highlighted line and select
Services ▹ Reveal
from the contextual menu. A Finder window should open with a folder selected. Inside that folder are subfolders representing your Mail accounts. The names refer to the email addresses you use. Decide which ones you want to restore messages from.
Enter Time Machine and scroll back to the snapshot you want. Select the account folders you want and then selectRestore ... to... from the action menu (gear icon) in the toolbar of the snapshot window. Restore the folders to the Desktop, not to their original location.
From the Mail menu bar, select
File ▹ Import Mailboxes...
Import from the mailboxes in the folders you restored to the Desktop. The imported messages will appear in a new mailbox. Move the ones you want to keep wherever you like and delete the rest. Then delete the folders on the Desktop.

When adding new pictures in an album the pictures do not show in the live site

I save the site and then publish changes but the new images do not show - any ideas???
Thanks

Thanks Old Toad - have tried that already.
In the Site Publishing Settings the ftp site, username and password are all correct - but the Directory/Path field is blank - I can't remeber if there was ever any content in it before, and as a world class no hoper when it comes to technology I don't know if this could be affecting the upload?

In my Itunes library label: My Music albums content is missing even if I down loaded from a personal CD. I was trying to make up some playlists and the music is not there but the album title and tile is.anyone have any suggestions.

I have a Dell Desktop Optiplex 380 with Windows 7 operating system. regarding use of I-Tunes library and making playlists from "My Music"I went to My Music clicked on the album tile to drag to the new playlist and all of the albums are empty. Like the tracks are labeled but not there There is a note to go to the store and buy each track for 0.99. These Albums have been in the system for several years. where are they, and what happens to them. Do I need to import again. which could be a pain
Would appreciate any suggestions.
Thanks<
Flemcat

Hello Flemcat,
After reviewing your post, it sounds like you are missing content from iTunes library. I would recommend that you read this article, it may be able to help the issue.
iTunes: Finding lost media and downloads - Apple Support
Thanks for using Apple Support Communities.
Have a nice day,
Mario

I just purchased Export PDF, and when I use it, it opens them in WordPad (which I never use) instead of Word. Thus, the pictures are not there, and the fonts are changed. How do I get into Word?

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