I just purchased monthly plan for creative cloud.  I understood the plan included photoshop.  But no idea how to open photoshop app.  just keep looping into screens which instruct me to purchase creative cloud.  hugely frustrating.   on hold forever with

i just purchased monthly plan for creative cloud.  I understood the plan included photoshop.  But no idea how to open photoshop app.  just keep looping into screens which instruct me to purchase creative cloud.  hugely frustrating.   on hold forever with customer service.

First check to see your plan is active: Adobe ID
Try launching Photoshop choosing Trial instead of a purchase.
Mac             /Applications/Photoshop CC/Photoshop CC.app
Windows  C:\Program files\Adobe\Adobe Photoshop CC\Photoshop CC.exe
Then once inside, go to Help > Sign in...  There, use the email address and password for your account and it should activate.
If that does not work, could you tell me what version of PS you have and what os version you are using?

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