I just purchased Windows CS6, but I need the Mac version!! I somehow missed that in my purchasing. What should I do?

You can try using chat - select the blue area (Still Need Help?) at the bottom to open a link.
Get chat help with orders, refunds, and exchanges (non-CC)
http://helpx.adobe.com/x-productkb/global/service-b.html ( http://adobe.ly/1d3k3a5 )
If that doesn't work you could try arranging for a platform swap... You can swap languages/platforms for a latest version product if you follow the instructions at the following link: http://helpx.adobe.com/x-productkb/policy-pricing/order-product-platform-language-swap.htm l

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I have bought the Windows version of CS6 but I need the Mac version, how do I swap the serial numbers?

I accidentally purchased Abode CS for Windows, I need it for Mac - can someone help me please?

You have 30 days to return or exchange your purchase.
Explain the situation to Customer Service.
800-833-6687
Monday—Friday, 5am—7pm PT
or Adobe Customer Care (@AdobeCare) | Twitter
If they ask you to, request a swap Order product | Platform, language swap
Gene

I have Creative Suite 6 Production Premium and InDesign CS5.5 for Windows, but I need the Mac versions of these. Is it possible to swap or exchange these products?

Does Adobe allow exchanging my Windows version of CS6 Production Premium and InDesign CS5.5 for the Mac version? (The CS5.5 box is unopened, and the CS6 is in mint condition.)

You might be able to do something for the CS6 product, but as far as the CS5.5 application goes it will not qualify. See the following:
Order product | Platform, language swap

They sent me Adobe Acrobat XI Pro (Windows,English). I need the Mac version

Any suggestion on how to expedite this process?

Hi randyr56870421,
Are you looking for Mac installer package of Adobe Acrobat XI Pro? If yes, You can find it here : Download Acrobat products | Standard, Pro | XI, X
Please reply back for any other query or assistance.
Regards,
Rahul

I apparently purchased a Windows version of Adobe Acrobat XI Standard But I need a Mac Version.

I apparently purchased a Windows version of Adobe Acrobat XI Standard But I need a Mac Version. I inquired of the Adobe Community about how to do it. The person who responded said I should download a trial Mac version. I couldn't get this to happen. That was a few weeks ago. I tried again tonight. Now it says my trial period ended. Help!
Chris Leh

Order an Adobe product platform swap or language swap
Mylenium

Hi I have made a the mistake of purchasing the windows version of elements 13 and need the mac version to download

On the phone i was told to request help online, I need the Mac version download of the windows purchase i have made, not sure if this means that i must return and re purchase of if there is another way you can help me, thank you.

you just need your mac serial number.
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 |12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.7| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.
window using the Lightroom 3 link to see those 'Important Instructions'.

HT201272 I have purchased a book but I was not able to download it yet I was charged. What should I do?

I have purchased bible niv but I was not able to download it , yet I was charged. What should I do ? I tried to download it again but it just can't be downloaded.

Welcome to the Apple Community.
You can re-download content purchased from the iBook store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iBook store (availability varies depending on location) using the purchased option at the bottom of the screen after you tap the store button in the top corner of the iBook app on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

I made an error asking to receive Windows product of Adobe Element 13 and Premiere while I needed the Mac Version. How is it possible to correct this error ? and what do I have to do if you accept ?

I made an error asking to receive Windows product of Adobe Element 13 and Premiere while I needed the Mac Version. How is it possible to correct this error ? and what do I have to do if you accept ?

Normally an Elements license is valid for both Windows and Mac systems. So you might only need to download the Mac versions of the applications and use your serial number to activate them.

Hello, I've got a Upgrade-Version of CS5.5 for Windows and changed to a Mac. Now I need the Mac-Version. I tried to install the Download from Adobe. Unfortunatly it didn't accept my password. I guess cause of the Upgrade-Version or the Windows Version I o

Hello, I've got a Upgrade-Version of CS5.5 for Windows and changed to a Mac. Now I need the Mac-Version. I tried to install the Download from Adobe. Unfortunatly it didn't accept my password. I guess cause of the Upgrade-Version or the Windows Version I own. My System: Mac OS X 10.6.8, 2,8 GHz. Thanks for answers! Greetings, Eva

Here is a link to the info regarding platform swaps.
Order product | Platform, language swap
If you want to try to contact Adobe support to try to get an exception, Start Here after selecting relevant responses choose "Still need help? Contact us." and the chat contact (or phone) option.

I bought the student and teacher version of CS5 extended for windows. Can I download the Mac version to my new apple computer and use the same serial number after removing phtoshop from my PC?

i bought the student and teacher version of CS5 extended for windows. Can I download the Mac version to my new apple computer and use the same serial number after removing phtoshop from my PC?

Can I download the Mac version to my new apple computer and use the same serial number after removing phtoshop from my PC?
Short answer: not for CS5.
Platform swaps are available but only for CS6
Order product | Platform, language swap

My iphone 4s is saying NO SERVICE.I tried to put it on airplane mode,tried to reset the network setting and also tried to restore my phone but none of the above things worked.Do you guys have any idea what should i do now?

My iphone 4s is saying NO SERVICE.I tried to put it on airplane mode,tried to reset the network setting and also tried to restore my phone but none of the above things worked.Do you guys have any idea what should i do now?

Hi sunnylordz,
Thanks for using Apple Support Communities. Based on what you stated, it sounds like you have no service on the iPhone. It looks like you have already done some troubleshooting. There is one step you did not mention trying that i think is worth trying.
If you see No Service in the status bar of your iPhone or iPad - Apple Support
Remove the SIM card. If the SIM card is damaged, worn, or bent, or if it's too big or small for the SIM tray, contact your carrier for a new one. Then reinsert the SIM card.
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I got the wrong version I need the MAC version!!How do I get this corrected?

How do I talk to someone to get the correct version of PS elements? I need the MAC version!!

Hi Denise,
Which version of PSE are you talking about?
Thanks,
Anwesha

I purchase by mistake a windows version of photoshop elements but i need a mac version

How can i change and download a mac version ?

with pse you should get serial numbers for both mac and win. with the mac serial number install the mac version of pse.
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

I have flash builder standard 4.7 for windows. Need the Mac version but can't find it

Hy Guys, I have flash builder 4.7 for windows. I want the Mac version, the problem is that my flash builder is standard and I only find the Premium version for MAC OS, What can I do?
Thanks in advance

download the pro version and enter your serial number. it may activate to the standard version.

I ordered the photoshop essentials for windows and needed the MAC version,

I downloaded it and then registered the product thinking I would need to ask for an exchange, however it is working okay, I think, do i need to make the change?
thanks

You might have gotten the Mac version anyways. Assuming you mean Photoshop Elements, your purchase is good for either platform. When you downloaded it might have automatically detected your system and delivered the proper version.
If you have a problem you should be able to get the proper version without having to make any arrangements with Adobe.

I just purchased Windows CS6, but I need the Mac version!! I somehow missed that in my purchasing. What should I do?

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