I just put 8 gb of memory into my new mini, but the computer is only reading 4gb. It tells me that bank 0 has 4 gb and that bank 1 is empty. Which slot is "o" and which slot is "1" ? I re-wiggled the new memory sticks, but it still only reads one of them.

I just added two new memory sticks to my new mac mini, each stick has 4 gb. The computer tells me that it now (with the new memory) only has 4 gb total, however. It says that bank "O" had 4 gb and bank "1" is empty. My two questions are... Which slot is bank o and which slot is bank 1? The computer didn't beep or anything, so I think its just that it doesn't recognize one card. I wiggled them again, in case maybe I didn't put them in tight or something, to no effect. Any suggestions on what I may not have done right???

Same issue here. All chips, old and new working in bottom slot 0 but nothing working in slot 1 (top.)
It also seems to be important to make the insertion at the right angle that was actually steeper than I thought at first. I also got a nice click when it slipped into place. You can also look at the position of the center slot/protrusion on the bottom chip to get an idea of how far the stick needs to be in.
Another thread pointed out that you have to make sure that the retaining clips don't engage before you get it into place as they prevent further movement.

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I have just put an audio book into my iTunes music library. When I tried to transfer it to my iPod shuffle it rearranged the tracks so that they are in the wrong order. How can I put them in the order they appear in the book?

I have just put an audio book into my iTunes music library. When I tried to transfer it to my iPod Shuffle it put the chapters in the wrong order i.e. Chap 1, Chap 10, Chap 11 etc. rather than Chap 1, Chap 2, Chap 3 ... How can I get it to put them in the order they appear in the book?

First, we need to know if the audiobook chapters are being treated by iTunes as music files or as audiobooks. If they are not audiobooks purchased from the iTunes store, they might be getting "shuffled". You will need to look at "File" - "Properties" (I think - I don't use iTunes under Windows - or right-click on the file and choose "properties") and look at the media type. If it is "Music", change it to "Audiobook". If this is not the problem, or does not fix anything, please post back.
Actually, looking at your post again, a second thought occurs to me - assuming there are less than 100 chapters in the book, just renaming them with a leading zero on the first nine chapters might do it. A computer will alphabetically sort filenames in the order you quote (1, 10, 11, 12, 13, ... 2, 21, etc.) but a leading zero will fix that (01, 02, 03 ... 10, 11, 12)

My apple keyboard had some problems, the store replaced it for me. I had to sign in to my computer, and couldn't get to pair the keyboard with the computer, as could not sign in. I know there is a command that lets you override this, does anyone know whic

My apple keyboard had some problems, the store replaced it for me. I had to sign in to my computer, and couldn't get to pair the keyboard with the computer, as could not sign in. I know there is a command that lets you override this, does anyone know which buttons to press. I gather when you do this, a box comes up and pairs the two with a number you have to type in.

Hi rpaspinall,
Thanks for using Apple Support Communities.
For more information on this, take a look at this article:
Apple Wireless Keyboard: Difficulty during pairing process
http://support.apple.com/kb/ts1569
Best of luck,
Mario

My book package validated, and delivered, but after several days, I have not been notified that Apple has it, or that it is in the iBooks store. When can I expect to hear something?

My book package validated, and delivered, but after several days, I have not been notified that Apple has it, or that it is in the iBooks store. When can I expect to hear something?

Did you check in iTunes Producer if your package really imported correctly?
While in iTunes Producer, you go to "File" and then click on "Package History", it will fetch the status on the Apple system on-line.
I have the same problem since I have been trying to update my previsously published book, I keep getting import error messages. I tried omitting the version number and "whats new in this version" but nothing seems to work... Sent emails to Apple through the iTunes producer tool but to no avail - so far.

Since installing iOS 7 messages randomly disappear from the message list. When I scroll through message from 'Fred' has disappeared. I go to 'Fred' in Contacts, send message and there are the messages. 'Fred' messages then re-appear in Message list. Why

Since installing iOS 7 messages randomly disappear from the messages list. When I scroll through message from 'Fred' has disappeared. I go to 'Fred' in Contacts, go to send message and there are the messages. 'Fred' messages then re-appear in Message list. Why? How to stop messages disappearing from message list? Thoughts?

Since installing iOS 7 messages randomly disappear from the messages list. When I scroll through message from 'Fred' has disappeared. I go to 'Fred' in Contacts, go to send message and there are the messages. 'Fred' messages then re-appear in Message list. Why? How to stop messages disappearing from message list? Thoughts?

I lost my iPod and I've been using the app find my iPhone. But when I would use it it would tell me, my iPod has been offline like (no wifi). Is there a way for you guys to turn it online?

I lost my iPod it's almost been a week now , but I've been using find my iPhone to track it. Recently it showed that my IPod has been offline (wifi) now so I've been wondering if there's a way for Apple to turn it back online (wifi)

- If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up.
iCloud: Find My iPhone
- You can also wipe/erase the iPod and have the iPod play a sound via iCloud.
- If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
- Change the passwords for all accounts used on the iPod and report to police
- There is no way to prevent someone from restoring the iPod (it erases it) using it unless you had iOS 7 on the device. With iOS 7, one has to enter the Apple ID and password to restore the device.
- Apple will do nothing without a court order
Reporting a lost or stolen Apple product
- iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

IMac 20" was running very slow (could not even scroll without the spinning beach ball of death), The computer was operating on OSX 10.5. After a lot of attempts of diagnostic attempts, have resorted to an erase and reinstall. says it will take 60 hours!

Working on my friends iMac 20" computer. It is 2.66 ghz, and was running 4mb of ram when the computer started acting up on OSX 10.5.
When I was called over the computer was so slow that I could not even scroll without getting the beach ball of death. I checked the activities moniter, and found an HP application was taking up 46% of the CPU. We attempted to go in and uninstall all of the HP applications, but the computer ended up freezing. Ended up doing a hard shut down, and decided to run disk utilities. Repaired both Permissions, and Disk. Restarted... no difference. Thought of restoring the computer to when it was working fine via Time machine in disk utility mode... failed. Finally resorted to deleting the hard drive, reinstalling Tiger, and upgrading.
After what seemed like forever for the hard drive to erease, attempted to reinstall. Ended up taking almost an hour to verify the disk, and then announced, that it would take 58+ hours to install. After leaving it for 3 hours, the number was going up, and was not installing.
I then thought the problem would be the 2nd party ram. We replaced the paired 2mb's to give 4mb's with the origional paired 1mb's providing now 2 mb's. Attempted to reinstall osx. Same problem 60+ hours after 3 hours of letting it sit.
What to do now? Is it the logic board? Could it be a faulty hard drive? Should I attempt in firewire more from another computer? Do a 7 pass erase over the hard drive? Run Disk warrior?
If anyone could give some info on why this is so blessedly slow that would be great thanks!

Decided to try and chek out the hard drive more extensively. SMART, states that it is verified. After running Diskwarrior and repairing all of the disk and the permissions, and running a hardware test, everything seemed to be running fine.
Went back to disk utilities, checked disk and permissions again, verified. SMART states it is verified.
Attemping now to install Mac OSX 10.4.7 from the original install disk. I am currently attemting the basic install, no programs, nothing. It has been over an hour, It is 44% of installing the base system Part 1, announcing 5 hours and 53 minutes.
When I did erase the hard drive yes I selected to write over zeros once. I then erased a second time from Diskwarrior.

Just answer a simply question for me! Is the latest release of FF a 64-bit system? Flash has issues w/64bit; needs 32bit browser. I've had to uninstall. No where do I find the answer

Been using FF for many years. Then, it wouldn't work with 64bit systems. IE sucked too, but I had to use it. So, just got off IE and back to FF.
I was having Flash issues. Uninstalled it only to find out that it will not operate on a 64bit browser, but I can install a beta version of Flash, essentially. But, find no clear statement saying that FF is 64bit but will support 32bit. Even so, Flash will not operate as it should on FF.
Can I install the beta version of FLASH because FF is a full 64bit system?

Thanks. I thought FF was a 64-bit system. I'll reinstall FLASH and see if I can solve the problem. Since posting the issue I've been through my system with a fine toothed comb cleaning, reinstalling things and making room. Maybe all the work will pay off and FLASH will install without a problem. Thanks guys.

Firefox wants to update and when I tell it yes it has a box that says "software update" that comes up and just says at the top Downloading Firefox but below that it continues to say CONNECTING to update server

This has been going on for weeks now. I've left it alone for a long time and when I come back the box still says "connecting to update server" - no evidence it actually updates - and Firefox keeps saying it wants to update - have used firefox for years and never had this problem before and the internet is working just fine.

If you have problems with updating then best is to download the full version and uninstall the currently installed version.<br />
You may need to remove the Firefox program folder to do a clean install of the new version.
Do a clean (re-)install:
* Download a fresh Firefox copy and save the file to the desktop.
* Firefox 4.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
* Do not remove personal data if you uninstall the current version.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder] and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.

I need to put a help system into my app (NEED SOFTWARE)

Hi to all
Can anyone help me with where I can get some software that would build a help menu for an Application that I have written?
I am sure that someone has written software that would be able to do this.
I would really like to be able to search for information within the help.
I am running a Mac OS X 10.3 system and running Jbuilder 9
Can anyone point me in the right direction?
Thank you,
Craig

That's a great idea. I was looking for a low-cost easy solution, that should do the trick.
< Just write html pages and Runtime.exec("index.html"); and let the OS open the default browser

Hi. I've tryed to install Os X Mavericks, and the computer says "no"!

Hi. I've tryed to install Os X Mavericks, and the computer says "no can do". Tell me to contact administrator, and i can't go out from the screen. I need my Mac book to work, and i can't manage to enter! Can you help me, please?

MacBook pro 13 inch,
Processor 2.7 GHz Intel Core i7
Memory 4 GB 1333 MHz DDR3
Graphics Intel HD Graphics 3000 384 MB
Software Mac OS X Lion 10.7.5 (11G63b)
91gb free space
0.68 mbps /:

TS4000 I have the 4s Iphone, the ability to add invitees to an event in my calendar has disappeared. I don't have the option and used all the time. How do I get that back?

I have the 4s Iphone, the ability to add invitees to an event in my calendar has disappeared. How do I get it back? Why and when did it disppear? Did an update take it away?

you don't need to use iTunes to restore your old phone to factory settings.
Just go into settings on your old iPhone and reset .. it will take it back to factory set-up with the cable showing on the front of the screen. All your content will be permanently erased from the old iPhone.

Liar Firefox: I have download and install Acrobat Reader 11.0.0 few minutes ago and Firefox still telling lies that Acrobat has in not current version.

Liar Firefox: I have download and install Acrobat Reader 11.0.0 few minutes ago and Firefox still telling lies that Acrobat has in not current version.

Have you rendered both iOS 7 and iOS 8 (both of which will work on your iPhone 5) out of the question entirely without trying every possible configuration? The animations can be disabled entirely, if that's the problem. And if the whiter-brighter user interface is the problem, there's reverse-contrast modes that darken everything. You can expose accessibility controls to gain immediate access to these functions to toggle them on and off. I guess my point is you may have decided against upgrading the OS based on an early experience with iOS 7 when Apple has since made changes in later revisions to address some of the usability complaints.
Now, Apple's instructions for downloading older versions of apps is to do so from the Purchased list, not from the app's product page.
See here:
Install the latest compatible version of an app on an earlier version of iOS or OS X - Apple Support
Let us know how that works for you.

I am trying to backup my iPad and every time I do it says my computer is not authorized to backup purchased items and I need to authorize the computer. The computer is authorized. how do i fix this?

I am trying to backup my iPad and every time I do it says I need to authorize my computer...it is authorized...

I am having a similiar problem. I did not ever have the problem with Lion and my 4gen iPad.
I allowed the Mavericks update just about the same time that AppleCare put a new Motherboard in this computer, so I don't know if either of those has anything to do with this or not? (4 year old MBP 17 dual i7)
But now when I reboot my MBP, it tells me that this computer is not authorized to play, sync, etc.. with my iPod (or iPhone) and asks me for my password. With I enter it, I get a message that says "This computer is already authorized". I have 4 Apple ID's and it asks me to enter that information for every single one and then tells me that the computer is already authorized.
How can I enter this ONCE and make it stick?
Thanks,
Kirk

I have East/West Symphony. Will it work with Logic express and do I have to have that little red usb drive in the computer to authorize it?

I have East/West Symphony.
Will it work with Logic express and do I have to have that little red usb drive in the computer to authorize it?
Also, would it work with Garageband??

Thanks-that's the same driver I'm using now.
The M-audio techs were unable to tell me if Quattro would work with LE8, so I've been wasting my time and money trying to make it work.
They also gave me conflicting opinions as to whether or not "tip" polarity was an issue when using an after-market adapter. One said definitely yes, one or two others said definitely no.
Their phone tech line has a 20 to 40 minute wait when I call. The online support system is confusing, which even they admit. I don't think my next interface will be from M-audio.
Thanks very much for the response, it helps me get beyond this phase.
Is the Quattro of any use for anybody else (i.e., can I sell it or give it away)?

My Mac has a dark curtain that slowly goes down the screen and then asks for a shut down of the computer. What is happening? What do I do?

I am having a problem with my Mac Pro spontaniously having a darkened curtain that slowly goes from top to bottom of the screen and then in a message box asks me to shut the computer down. There is no warning. I cannot go on with my work as it seems to freeze whatever I am doing. I do no lose the work I am doing, usually, but it is hard and annoying while working. Any helps? I have taken off most apps and fonts that I have installed secondarily. What can cause this and what do I do?

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the page that opens.
Select the most recent panic log under System Diagnostic Reports. Post the contents — the text, please, not a screenshot. In the interest of privacy, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header and body of the report, if it’s present (it may not be.) Please don't post shutdownStall, spin, or hang reports.

I just put 8 gb of memory into my new mini, but the computer is only reading 4gb. It tells me that bank 0 has 4 gb and that bank 1 is empty. Which slot is "o" and which slot is "1" ? I re-wiggled the new memory sticks, but it still only reads one of them.

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