I just put Facetime on my MacBook and Ipad. I can connect and recieve video but no sound. The other person can hear me. If I use Skype everything works fine. I can't find any where in Facetime to change settings for the audio. Any suggestions

Options for when an iOS device gets locked because of forgotten passcode:
Restore (and reset passcode) on your device by connecting it to the last computer to which it was connected:
iTunes: Backing up, updating, and restoring iOS software - http://support.apple.com/kb/HT1414
If you cannot connect it to the computer to which the device was last connected (or the device was never connected to a computer) you will have to use recovery mode to completely reset the device, losing all data:
iOS: Unable to update or restore - http://support.apple.com/kb/HT1808 - recovery mode (e.g., cannot connect to computer last used to sync device, iTunes still asks for a password)
If recovery does not work there's:
DFU mode: http://osxdaily.com/2010/12/04/ipad-dfu-mode/
How to put iPod touch / iPhone into DFU mode - http://geekindisguise.wordpress.com/2009/07/16/how-to-put-ipod-touch-iphone-into -dfu-mode/

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When I'm on facetime the other person cant hear me but I can hear them. Why is this?

when I'm on facetime the other person cant hear me but I can hear them. Why is this?

Make sure youe volume is turned up and your microphone isn't muted.
 Jackson

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I can only talk on my iphone 5 if i put it on speaker or use earphones, because the other person cant hear me. Any suggestions?

Make a appointment with the Genius Bar at apple. If it is still under the 1 yr warranty it will be replaced free of charge. Or if you have AppleCare you should be covered.

My apple tv just updated to 6.0.1 .. now my iphones and ipad will not connect and airplay :( .. HELP

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When making a cellular call the other person cannot hear me. FaceTime + Skype Work OK!

Hi Guys,
I have an iPhone 4 (non 'S') 16GB Black.
I have the most strangest problem I've ever had on iPhone (I've had every gen so far).
Here is the problem:
I make a standard cellular call and the other person is not able to hear me. If I make a FaceTime call though, the person can hear me no problem. I tried Skype too and that is OK also. So I know the microphone works, just not over cellular network.
I tried the sim in another iPhone I have access to. (iPhone 4S) and calls work fine on that one. So I know it's not a network issue.
I'm absolutely stumped by this issue.
I have tried the following:
Backing up my phone, entering DFU and re-setting back to factory, then restored from backup. It worked for a little while (maybe a week?) then the problem happened again.
I backed up my phone again and did the DFU reset but instead of restoring from backup, I ran with a vanilla phone for a while - this time it didn't last 2 days before it went silent again.
I have since DFU'd and Restored my phone 3 more times again but it has not cleared the issue this time - the problem is now constant it seems.
Over the past 3 months, I have restored, reset my phone to get rid of the problem many times, each time with different results. Sometimes it works for a while, other times it doesn't fix the problem.
It sounds hardware related but I keep coming back to the thought of "well if it works in FaceTime, it can't be hardware". But if it's not hardware, what is it?
Any help on this one is very much appreciated.
P.s. no, it's not muted

no setting need to be changed. you may try these steps http://support.apple.com/kb/ts5180

Latest update, 10.5, thinks my iPhone and iPad are still connected and self launches. Help?

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I'd like to know also. The way I understood it would work is that if you enabled the wireless sync on the iPhone or iPad, it would start iTunes and wirelessly sync when you plugged the phone or iPad into a power source. My iPad is not plugged in and is asleep with the cover on it, and it keeps restarting iTunes a few minutes after I shut it down.
Right now, I'm unchecking the "start iTunes when device connects" box on the iPad and the phone to see if that stops it, but that defeats the purpose. I DO want it to start iTunes when I initiate it by either plugging the device into the sync cable or into power, but not when it's sitting there asleep on the battery and just happens to be in the vicinity of my home network.
I think both my phone and iPad are doing this.
Obviously, I have Itunes 10.5 and iOS 5 on both my iPad 2 and iPhone 4. TIA.

I accidentally left my phone in my work truck and the temperature got too hot..Since I cooled down, everything works fine except when I make and receive calls, the person can't hear me at all :(. Does anyone possiblly know what I can do ?

My iPhone 4s got too hot and since any calls I make or receive, the person on the opposite end can't hear me at all... Any suggestions?

I have had this happen to me on 3GS, 4 and 4s. Usually the solution is one of the following:
1- If your volume indicator says headphones even though they are not plugged in, then:
Stick your headphones into the headphone jack and then remove quickly.
2. If that does not work Power your phone off. Then when restarting Reset the phone by pressing the home button and the power button at the same time until the apple logo appears.
3. Make sure you have not chosen to send audio to an Airplay device such as Apple Tv.
Hope one of these works for you

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Try a SafeBoot then restart as normal http://support.apple.com/kb/HT1564

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The driver I have is the most recent version. This is a Firefox problem....fix it!
It works perfectly on Internet Explorer and worked on Firefox before the last update so it's your problem.

WHEN USING FACETIME, THE OTHER PERSON CAN SEE AND HEAR ME BUT I CANT HEAR THEM AND THEIR VIDEO IS A STILL PICTURES.. DOES ANYONE HAVE ANY ANSWERS???

When using Facetime.. the other person can see and hear me, but I can't hear or see them.. Does anyone have any solutions?? The only thing I can see is a still picture of them

Hi mduggan,
Thanks for visiting Apple Support Communities.
If the other person can't see you during a FaceTime call, first use the Camera app on the iPhone to make sure the camera is working properly. If you don't see an image when using the Camera app, try these troubleshooting steps first:
If the screen shows a closed lens or black image, force quit the Camera app.
Ensure the camera lens is clean and free from any obstructions. Use a microfiber polishing cloth to clean the lens.
Cases can interfere with the camera and the flash. Try gently cleaning the lens with a clean dry cloth or removing the case if you see image or color-quality issues with photos.
Try turning iPhone off and then back on.
If your iPhone has a front and rear camera, try switching between them to verify if the issue persists on both.
You can find these steps and more information here:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
If the camera is working normally, next troubleshoot FaceTime using the steps in this article:
iOS: Troubleshooting FaceTime
http://support.apple.com/kb/ts3367
All the best,
Jeremy

My Ipod touch 4th generation facetime has just stopped working it will ring out and then try to connect and each time says connection lost. The Ipod has been reset hardware etc and the software is all update .

my Ipod touch 4th generation facetime has just stopped working it will ring out and then try to connect and each time says connection lost. The Ipod has been reset hardware etc and the software is all update .

Hi hema87,
Thanks for using Apple Support Communities. This article has some troubleshooting steps you can try if FaceTime is timing out:
iOS: Troubleshooting FaceTime
http://support.apple.com/kb/ts3367
Cheers,
- Ari

How come when I place a call through FaceTime on my iPad I can see the other person and they can't see me?

How come when I place a call through FaceTime on my iPad I can see the other person and they can't see me?

Is your camera sitched on?
Using FaceTime
http://support.apple.com/kb/ht4319
Troubleshooting FaceTime
http://support.apple.com/kb/TS3367

Hi, I am new to iPhone and downloaded a app from the app store and had my iPhone connected to my computer but I just cant find the app on my phone I'v checked on the desktop and the app store but it is nowhere...can somebody point me in the right directio

Hi, I am new to iPhone and downloaded a app from the app store and had my iPhone connected to my computer but I just cant find the app on my phone I'v checked on the desktop and the app store but it is nowhere...can somebody point me in the right direction plzzzzz

If your iPhone is not recognized by iTunes when connected - not available under Devices in the iTunes source list, check this link.
http://support.apple.com/kb/TS1538?viewlocale=en_US&locale=en_US
For voice memos, I have include voice memos when syncing selected under the Music tab for my iPhone sync preferences with iTunes which transfers voice memos from my iPhone to my iTunes library when syncing.

I just bought this iPhone 4S second hand and during incoming and outgoing calls I can't hear the other person talk unless it's on speaker or if I have headphones in. I don't know what to do I've turned up my volume and checked my settings!! Need help

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Hey Itsanaasaunders,
Thanks for the question. I understand that you are experiencing issues hearing sound while on a call (receiver wise, not speakerphone). The following resource provides troubleshooting steps for this symptom:
If you can't hear a person on a call or voicemail or if the sound quality is poor on iPhone - Apple Support
http://support.apple.com/en-us/HT203800
Clear the receiver
The iPhone receiver won't work properly if it's blocked or dirty. Here's where the receiver is:
Follow these steps, testing after each:
- Make sure nothing is blocking the receiver, such as a case or film.
If you have a new iPhone, remove the plastic film on the front and back of the device.
- Check the receiver opening to see if it's blocked or dirty. If necessary, clean the receiver opening with a clean, small, dry, soft-bristled brush.
- While you're on a call, turn on speakerphone. If you still can't hear, then your network or reception could be the issue. Try calling again later or from a different location.
Restart and update
1. Restart your iPhone and test again.
2. If there's still no sound or poor sound quality, update to the latest version of iOS.
Get more help
If you've tried these steps and there's still no sound or poor sound quality from your iPhone, contact Apple Support.
Thanks,
Matt M.

Greetings: I have just acquired an older mini mac (2006 1.66 ghz core 2 duo) Anyway, it had Tiger 10.4 on it and the Bluetooth worked. I upgraded to Snow Leopard and everything works fine - except Bluetooth. The Bluetooth icon isn't there. Any ideas?

Greetings:
I have just acquired an older mini mac (2006 1.66 ghz core 2 duo) Anyway, it had Tiger 10.4 on it and the Bluetooth worked for the wireless Apple keyboard and mouse. I upgraded to Snow Leopard and everything works fine - everything except Bluetooth.
The Bluetooth icon does not exist in the System Preferenc screen.
I tried to download Bluetooth from Apple site but the message I got told me that I didn't need it.
Under Finder, Utilities, I found Bluetooth File Exchange but the message I got was that I had to connect a Bluetooth device to my computer.
I have to admit that I have no idea what's going on here. I am hoping to avert the need to try another complete re-install of Snow Leopard.
Any ideas?
Thanks
javaminit

Puzzled is a polite word for it.
Thanks Barry - I found the file and trie to send it to trash. The response: (This item cannot be trashed as it it owned by the system).
After dancing around with PRAM and SMC and turning on while holding the power-cntrl-option-shift and heavens knows what else, I now have the Bluetooth symbol on the top of the menu bar but it is ghoseted and has a squiggly line through it. This, I didn't have before so I read this as some progress. It notes that "Bluetooth is not available">
However, the Bluetooth icon is still missing from the System Preferences window - you know, between "network" and "sharing".
You note that you reckon the issue is not software based and you may be correct. The reason that I wonder about that though, is that before I installed Snow Leopard, the keyboard and mouse both paired with the box under the Tiger 10.4. That leads me to conclude that hardware is functional and that there is some screwy little bit of software that is not cooperating.
If I could delete Bluetooth from the system and re-install a fresh version, that might help. Or, is there a way I can use the Snow Leopard install disc and only load in Bluetooth?
I'm stumped.
Thanks for your time
/Bill C.

I just put Facetime on my MacBook and Ipad. I can connect and recieve video but no sound. The other person can hear me. If I use Skype everything works fine. I can't find any where in Facetime to change settings for the audio. Any suggestions

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