I just recently up graded from AI CS6 to AI CC and I am having issues with my pen tool. If I create a starting point and then make another point it does not allow me to make the secnd point an end point. The pen tool stays active and I either have to clic

Question

I just recently up graded from AI CS6 to AI CC and I am having issues with my pen tool. If I create a starting point and then make another point it does not allow me to make the second point an end point. The pen tool stays active and I either have to click to isolate the path or I have to return to the first point and close the path. Please help.

Answer 1

artisttouch,
If you cannot close the Pen Tool by switching to another tool, as a temporary measure you may try pressing P (for Pen).
To solve it, you may try the list.
The following is a general list of things you may try when the issue is not in a specific file (you may have tried/done some of them already); 1) and 2) are the easy ones for temporary strangenesses, and 3) and 4) are specifically aimed at possibly corrupt preferences); 5) is a list in itself, and 6) is the last resort.
If possible/applicable, you should save curent artwork first, of course.
1) Close down Illy and open again;
2) Restart the computer (you may do that up to 3 times);
3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (easy but irreversible);
4) Move the folder (follow the link with that name) with Illy closed (more tedious but also more thorough and reversible);
5) Look through and try out the relevant among the Other options (follow the link with that name, Item 7) is a list of usual suspects among other applications that may disturb and confuse Illy, Item 15) applies to CC, CS6, and maybe CS5);
Even more seriously, you may:
6) Uninstall, run the Cleaner Tool (if you have CS3/CS4/CS5/CS6/CC), and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html