I just restarted my mac then suddenly when it boots,disk utility came and says different option like repair disk, get help, reinstall OSX and I tried to click disk repair but it says that I am um able to repair the disk
i just restarted my mac then suddenly when it boots,disk utility came and says different option like repair disk, get help, reinstall OSX and I tried to click disk repair but it says that I am um able to repair the disk
It sounds like your hard drive either has a software problem that Disk Utility cannot fix or that the HD has failed (mechanically).
Your Mac may have booted either to your recovery partition or to internet recovery in an attempt to repair the drive- I can't tell from your post.
I'll assume that it was the recovery partition.
Try to boot into internet recovery (hold down option command R at restart), and see if you can repair your HD with Disk Utility. You should also repair permissions while you're there.
If that doesn't work, try to boot into single user mode (restart, hold down ⌘S until you see a black screen with white text) and repair your hard drive. Here's a reference with directions: Repair Your Hard Disk in Single User Mode | Everything Macintosh
If that doesn't work you have a few options:
If your mac originally came with installation disks, you can try to boot from the installation disk and then see if you can repair the HD.
There is a small chance that Techtool Pro 7 will be able to repair your HD if Disk Utility can't.
If none of that works then your HD has probably failed and will need to be replaced, which is not too difficult to do yourself if you can use a screwdriver.
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so i saw on the siri commercial where the guy says text my wife, tell her ill be late or whatever. i tried it with my girlfriend but it says i dont know who your gf is. how can i set it up so it knows?
Say to Siri "My girlfriend is Jane Doe" or whatever her name is in your contact list. Now would be a good time to read the manual. There's a bookmark for it in Safari on your phone.
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can somone help me asap plz
I understand but like the article says:
If you see one of following alerts, you need to erase the device:
"iTunes could not connect to the [device] because it is locked with a passcode. You must enter your passcode on the [device] before it can be used with iTunes."
"You haven't chosen to have [device] trust this computer" -
I just bought a mac book pro - When setting up my computer it told me that I there was updates to my operating sytem - to install the updates. I installed them and then restarted my computer - But it still says that I have an update to do - which is the operating sytem one that I just did??? Do I still need to do something else.
bschau1963,
sometimes updates have other updates as prerequisites, so one set of updates can lead to another set of updates. Unless it is asking you to apply the same update over and over again, you should probably accept the new set of updates that Software Update is offering. -
hi have just purchased iphone 4s . my itunes on my mac is currently 10.4 . 10.5 is needed for the new iphone but when i download it and click on install the itunes about still says 10.4 . have tried to update through itunes but it says there is no software available for me . please help . mr frustrated
If your computer is running an OS X prior to Snow Leopard 10.6,
the answer (if it is an Intel-based Mac; not old PowerPC model)
would be to buy the retail Snow Leopard 10.6 DVD from Apple
for about $20, and install it. Then update that to 10.6.8 by using
the installed Snow Leopard online to get Combo Update v1.1 for
Snow Leopard 10.6.8. After that is installed & updated, run the
system's Software Update again, to see what else is available to
that system.
Later systems can then be looked into at Mac App Store, once
the computer is running Snow Leopard 10.6.8.
And if your computer is a Power PC (G4/G5, etc) and has no
Core2Duo kind of CPU -- See "About this Mac" in apple menu
to disclose the general info about your Mac. Also you can see
even more by clicking on "More Info" when looking in there...
If it isn't an Intel-based Mac, it can't run a system past 10.5.8.
Hopefully this helps.
Good luck & happy computing! -
I had just updated my Mac to 10.6.1. When it finished, I had tried to open up Itunes but it says it requires 10.6.8 or later. When i had tried to update my mac it asked for my adiminstartor password. I dont know my password. Any way to reset it without using a disc?
Sure there is.
1. restart your computer in Single User Mode (by pressing Command + S during boot - see http://support.apple.com/kb/ht1492)
This will boot your OS X system in a kind of command line mode.
Note: this will not work if you have a Firmware password set.
2. when in Single User Mode, enter the following command
mount -uw /
to mount your OS X file system.
3. now you can enter the following command
passwd username
replacing "username" by your OS X user's short name. Then you will be prompted to enter the new password for that user. You will have to confirm that new password.
Note that you will not see any character showing when you enter the new password; this is expected behaviour. -
Hi, I have Mac Book It currently at 10.6.8 I want know how to recover the FileVault Password? I tried /Library/Keychains/FileVaultMaster.keychain but it say permission denied when i'm the admin account
Hi BobRz,
As this is a new issue for me, I believe I had the incorrect approach, maybe you can help me. What I want to do is recover a few files in my desktop, and some information i had on the iCal application and the Mail application as well.As I do not want to do a full migration into this computer (which is not mine) I believe that starting the damaged MBP in Target mode should allow me to search and cop the files I need. But:
1. Can I open the Ical and mail apps to look for the info I need while reading it as an external HD ?
2. Do the target machine (my friends) still need to be updated to ML o Mavs so that it recognizes my MBP as an external drive if starting it in Target mode ? (no migration assistant)
Thanks. -
i sent my 17inch mac pro to apple to install a new hard drive and my mountain lion was not on it when i got it back, using the same apple id i tried to re download it but it says i have to pay
never mind i got it by going into my account and veiwing hidden items and there it was
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im trying to make a payment but it says the CC is not aprovved for Salvadorean Itunes store, and when i try to change my country dont let me cause i need to make that payment .. what should i do?
Supply a payment method which is valid in Salvador, or ask the iTunes Store staff for assistance.
(113417) -
hi i just bought a mac pro but i notice that it didn't come with a recovery disk.where can i find the recovery disk?
https://support.apple.com/kb/HT4718
Reset your Mac
Most commonly used backup methods -
Hi. My mavericks is crashed and when i on my mac always showstha disk utility window. I do everything like repair and all but not fix this problem. I have no back up of my files. Is there any way to reinstall mavericks without erase my old data ?
To back up your data, either use Target Disk Mode and a cable from another Mac (which mounts your problem Mac as an external disk of the other Mac) and Disk Utility on that other Mac, or — and this is all assuming you either have a slow Internet connection and don't want to use Internet Recovery, or if you have an older Mac that doesn't support Internet Recovery — you can create a bootable USB key disk on another Mac and then boot your problematic Mac from that keydisk, then use Disk Utility from the installer to make a backup to another (external) (scratch) disk. You can also use that keydisk to reinstall OS X, to repair or to reinstall OS X.
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If I move the oldest 2/3 of my iPhoto library to an external hard drive, will I still be able to access those older photos? I assume that I will be able to select the source (internal hard drive or external hard drive)?
Yes, if you have a second library.
Here's one way to do what you want:
Make sure the drive is formatted Mac OS Extended (Journaled)
1. Quit iPhoto
2. Copy the iPhoto Library from your Pictures Folder to the External Disk.
Now you have two full versions of the Library.
3. On the Internal library, trash the Events you don't want there
Now you have a full copy of the Library on the External and a smaller subset on the Internal
Some Notes:
As a general rule: when deleting photos do them in batches of about 100 at a time. iPhoto can baulk at trashing large numbers at one go.
You can choose which Library to open: Hold down the option (or alt) key key and launch iPhoto. From the resulting menu select 'Choose Library'
You can keep the Library on the external updated with new imports using iPhoto Library Manager -
I've used iMessage for abit now and latly my step dad has got an ipad that is now joint to the same computer and on his ipad is my number and the email for imessage and i want to no how to get it of fully and not just untick it?
Hi barryfromwarrington,
Welcome to the Support Communities! There are two things I can think of to keep your Stepdad's information separate from yours on the computer and the iPad. On the computer, he should have his own administrative account, and on the iPad he needs his own Apple ID for iTunes and iCloud services. Here is some basic information to get started. I don't know if you have a Mac or Windows computer, so I'll include info for both.)
OS X Yosemite: Set up users on your Mac
http://support.apple.com/kb/PH18891
OS X Yosemite: Set up users on your Mac
If your Mac has multiple users, you should set up an account for each person so he or she can personalize settings and options without affecting other users.
Add a user
Choose Apple menu > System Preferences, then click Users & Groups.
Click the lock icon to unlock it, then enter an administrator name and password.
Click Add below the list of users.
Click the New Account pop-up menu, then choose a type of user.
administrator: An administrator can add and manage other users, install apps, and change settings.
Enter a full name for the new user. An account name is generated automatically. To use a different account name, enter it now—you can’t change it later.
Enter a password for the user, then enter it again to verify. Using a password hint is recommended to help the user remember his or her password.
Click Create User.
For an administrator, select “Allow user to administer this computer.”
Last Modified: Nov 18, 2014
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues - Apple Support
http://support.apple.com/en-us/HT203206
Follow the steps below to create a new user account in Windows Vista or Windows 7:
Choose Start > Control Panel.
Open "Add or remove user accounts." (If you're using the Classic view in Windows Vista, open "User Accounts," and then open "Manage another account.")
Select "Create a new account" and follow the instructions to set up the account.
Once you create the new account, choose Start > Log Off.
Log in to the new user account.
Open iTunes and see if the issue you're experiencing persists in this new user account.
Frequently asked questions about Apple ID - Apple Support
http://support.apple.com/en-us/HT204161
iCloud: Set up iCloud
http://support.apple.com/kb/PH2609
Cheers,
- Judy -
Hi...
My name is Turgay and have been using computer since 1982... 2 years ago, because of my friend's advice, i bought an iMac... It was the first Mac that i use... Till that, i was using normal PC's...
I bought an 24" iMac on July 2009 and started to use... I realized that i spent my 27 years for using (fixing) computers. Because the Mac was perfect. After iMac, i was really fine with my computer... But after something, that doesn't bother me, happened. The screen started to get cloudy and black... And it increased. Because of this i took my iMac to your authorised distributor http://www.bilkom.com.tr...
They changed my screen but in 2 months it happened 3 times and i wanted them to change my iMac with new one, under customer laws... In our country, the device must be changed with new one if the same problem occurs in 3 months. Because i know the customer satisfaction of Apple, i didn' worry about it but Bilkom refused my will... I spoke with them for 2 months but nothing happened, they just told me, it' not our problem.
Because of this speech, i sued them on June 2011... Last week, i won the case but just for the return of invoince... It costs 3.200 Turkish Liras (1.800$) and there's no 24" iMac unused... Bilkom again refused to give me an iMac... I thought that Apple's customer satisfaction can't be like this... I didn't write anything to Apple till now but if i can't get an iMac, i must return to normal PC after 2 years... And i don't want that... I offered an iMac 27" with core i7... No matter Bilkom accepts or not, they don't care of me... I'm a customer, they should do... I've never seen such a like company. I hope the real Apple will help my problem and save me from Bilkom...
Waiting for your reply... Thanks and regards...
Turgay Kala
General ManagerUnfortunately, you are not communicating with Apple here - we are all other users volunteering our time to help with technical problems.
Here is a list of Apple contacts; there is no email address - you will need to write a letter to their corporate headquarters or call them:
http://www.apple.com/contact/
Although, it appears that your problem is with a third party store and that you have won in court - did you get your money back? 24" iMacs have not been made since 2009 or 2010. Now there are 21" and 27" iMacs. -
My iPhone has just been replaced and I am trying to restore from iCloud but its saying no backups are compatible with the version of IOS 6.0.1. My back iOS are IOS 6.1. Can you update the phone first then restore?
Welcome to the Apple Community.
Yes, update first, Settings > General > Software Update.
Then navigate to Settings > General > Reset > Erase all contents and settings on the device you want to restore.
When this completes and the Set-Up Assistant starts, choose "Restore from iCloud Backup" and enter your iCloud account and password. You will see the three most recent backups for each of the devices on which you enabled Backup. Choose which backup to restore from.
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