I just synced my iphone to a new computer and lost all my itunes libary. It's on the computer but not on the phone.
I justtryed to sync my iPhone with a new laptop and lost my itunes library from the phone. I'd already moved iTunes to the laptop. What did I do wrong, and is there a way to reclaim the library?
Was the music purchased from iTunes?
Can you sync other music to the iPod?
What happens when you try to sync?
When you switch syncing computers you have to restore the iPod on the new computer. Did you do that?
You can only sync with one computer/iTunes library but you can manage music and videos among different computers. See:
Using iPhone, iPad, or iPod with multiple computers
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hi i just synced my iphone to my new laptop ive lost all my ringtones and i tried to buy anouther and it says tones are not available on this device, a device that can run i0s 5.0 or later is required please help
There are multiple reasons that lead to issue. You should read the troubleshooting guide to get the right solution to solve the issue: iPhone, iPad, or iPod touch not recognized in iTunes for Windows - Apple Support
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My older classic (6 yrs or more) will not sync even though is recognized in iTunes 11. I have a new computer with Windows 7 vs my old one that had XP. Does this matter? I had my data transferred and redownloaded what did not transfer but I cannot get the new items purchased and downloaded to sync with my iPod. The data on the iPod has not changed one bit even though it shows as syncing. What do I do? The iPod works perfectly otherwise.
Thanks planb77. Your instructions worked but I had to do a little more than you stated. I did not realize that transferring files to a new computer was not enough. When the iPod synced I was told I needed to "authorize" my new computer to get my iTunes purchases to sync to the iPod. So after the initial sync, I ejected and disconnected the iPod, went into the iTunes store, set up "home sharing" and then authorized the new computer. When that was done I reconnected the iPod and was able to sync all my books and music. The only thing I couldn't do was rename the iPod as iTunes never asked me to. Is there a way to rename it after it has been set by iTunes as "owner's iPod"?
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Can I sync my iPhone to a new PC with fresh install of iTunes without erasing my phone. (sorry for the typo in original question)
Syncing to a "New" Computer or replacing a "crashed" Hard Drive
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I have a 3G iphone. I just tried to download the new itunes and lost all my itunes I had. I tried to transfer them from my computer but can't. How can I and what do I do to get the ones I bought before and now have lost.
It has always been very basic to always maintain a backup copy of your computer.
Use your backup copy to put everything back.
If for some reason you have failed to maintain a backup ( not good), then you can transfer itunes purchases from an ipod/iphone/ipad: File>Transfer Purchases -
While trying to sync my calendar to my new mac, I lost all my calendar events on my iPhone. Best guess is I didn't set up icloud on my phone first and my computer deleted them. Is there any way to recover my calendar from iCloud?
Your music will only be where you put it.
Did you copy all of your music from your backup copy of your old computer to your new one? -
I have sync my iPhone to my new Leptop and all of my contacts are gone. Apple s u cks ...
When selecting to sync contacts with a supported address book app on your computer via the iTunes sync process, which must be manually selected under the Info tab for your iPhone sync preferences with iTunes, if the supported address book application on your computer is empty, all contacts on the iPhone will be erased first.
If there are contacts available in the supported address book app on your computer and your iPhone includes contacts, you are provided a merge prompt with the first sync for this data on a new or different computer which you want to select.
Were you syncing contacts with a supported address book application on your former computer? If so, transfer your contact info from that address book to your new computer along with all other important data that you will need or want to access on the new computer. This should have been done first. -
Hi i synced an iphone to a new pc and it updated and restored the iphone to its original settings. some photos were still there after but a few hundred are now missing. Is there any way to get them back?
restore from a backup dated prior to when you synced to the new computer.
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please help i tried tosync my iphone 4 to a computer and lost all of my info, pics and games how do i get them back?
Everything should be on your computer. Just sync it back.
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I have a new 7th gen iPod, I have up loaded the latest iTunes version, I go to the music tab to sync, I click sync and the ipod starts to sync, but it does not sync all the music. It indicates all the songs on the screen, but not on the ipod
I do not have the screen shown with the
Pull down the “Store” menu and choose “Deauthorize This Computer”
3. Now go back to the Store menu and choose “Authorize This Computer”
options. -
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Thanks for your help
john -
When syncing my iTunes to my iPad from the laptop, I get a list of missing songs; they are in the library, but not in the music folder on my HD. In particular, I uploaded 3 CDs at the same time, all are in my library, and all synced to the iPad - but the music from two of them are missing from the music folder. Questions are (a) where might they have gone? and (b) is there a way of "reverse loading" them back to my hard drive from the iPad? Thanks in advance!
Hi dones49,
It sounds like your issue here is that iTunes can not find the files for some of the songs you have brought into it. This happens occasionally even if the songs have not been moved from the location that iTunes places them on import or purchase. When you try to use the song, iTunes prompts you to find the file, as you have seen.
To find the file, use the information in this article to navigate through the iTunes media folders -
Locate and organize your iTunes files
If you are still unable to locate the files, you may need to download them from the iTunes store again, or rip them from your CDs. See this article for assistance with downloading your past purchases -
Download past purchases
Thanks for using Apple Support Communities.
Best,
Brett L -
I have a new computer and have all my music is on an external hard drive. I have the external hard drive connected to my computer. How do I get my music that is on my ipod to go to the itunes on the new computer.
What error message are you getting when you try to launch iTunes? (Precise text, please.)
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the screen on my iPhone is frozen and I can access apps through Siri. The touch screen works within the apps but not in the home screen. What do I do?
Have you tried a reset which is similar to a computer restart and is done by pressing and holding the home button and the sleep/wake or on/off button simultaneously until you see the Apple logo and then release?
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bought games and music on my ipod touch and then bought a new mac, but i updated my ipod on the new mac and lost all of my games and music and they arent on my computer or my ipod touch:( The apps i bought are not on my old computer either!! please help!!! I don't want to buy them all again!!
- You can redownload yur apps at no additional cost. See:
How to redownload purchased apps from the App Store
- You only get one download of music and it is up to you to make a backup. However, sometimes if you explain what happens the iTunes store may allow a redownload of music. You can contact them by starting here and selecting the appropriate topic:
Apple - Support - iTunes
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