I just updated my mac and when i went to open iphoto it says it "can not open because of a problem" how do i fix this?
i just updated my mac and when i went to open iphoto it says it "can not open because of a problem" how do i fix this?
To re-install iPhoto
1. Put the iPhoto.app in the trash (Drag it from your Applications Folder to the trash)
2a: On 10.5: Go to HD/Library/Receipts and remove any pkg file there with iPhoto in the name.
2b: On 10.6: Those receipts may be found as follows: In the Finder use the Go menu and select Go To Folder. In the resulting window type
/var/db/receipts/
2c: on 10.7 they're at
/private/var/db/receipts
A Finder Window will open at that location and you can remove the iPhoto pkg files.
3. Re-install.
If you purchased an iLife Disk, then iPhoto is on it.
If iPhoto was installed on your Mac when you go it then it’s on the System Restore disks that came with your Mac. Insert the first one and opt to ‘Install Bundled Applications Only.
If you purchased it on the App Store you can find it in your Purchases List.
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I made an album in iPhoto and when it plays through the "slideshow", heads are cut off in some of the pictures. How do I fix this?
When running a slideshow from an album it will not run properly if the photos are sorted manually. Sort them by any of the other options, title, date, rating, etc. and it will play correctly.
Send a report of the problem to Apple via http://www.apple.com/feedback/iphoto.html.
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I recently reloaded iLife11 and now when I try to open iPhoto I get a message that says I can't open it because "it may be damaged or incomplete". Any suggestions?
To re-install iPhoto
1. Put the iPhoto.app in the trash (Drag it from your Applications Folder to the trash)
2a: On 10.5: Go to HD/Library/Receipts and remove any pkg file there with iPhoto in the name.
2b: On 10.6: Those receipts may be found as follows: In the Finder use the Go menu and select Go To Folder. In the resulting window type
/var/db/receipts/
2c: on 10.7 they're at
/private/var/db/receipts
A Finder Window will open at that location and you can remove the iPhoto pkg files.
3. Re-install.
If you purchased an iLife Disk, then iPhoto is on it.
If iPhoto was installed on your Mac when you go it then it’s on the System Restore disks that came with your Mac. Insert the first one and opt to ‘Install Bundled Applications Only.
If you purchased it on the App Store or have a Recent Mac you can find it in your Purchases List. -
My hotmail account all the sudden started giving me the message connection to server has failed. How do I fix this to receive my mail?
That suggests the track is damaged.
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item. -
Recently, I will open my macbook pro and a white screen will appear saying that my computer was restarted because of a problem and to press any key to continue starting it up. the error code is posted below:
Interval Since Last Panic Report: 20277 sec
Panics Since Last Report: 1
Anonymous UUID: E637D5E4-519C-4147-BE9E-2EFABA82EDE7
Fri Aug 9 11:17:23 2013
panic(cpu 6 caller 0xffffff80002c4794): Kernel trap at 0xffffff7f823d25fb, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0xffffff81a1a32628, CR3: 0x0000000000100000, CR4: 0x00000000001606e0
RAX: 0xffffff7f8242f320, RBX: 0x0000000000000000, RCX: 0x0000000000000000, RDX: 0x0000000000000008
RSP: 0xffffff81d1b9bc80, RBP: 0xffffff81d1b9bcb0, RSI: 0xffffff8022d6f000, RDI: 0xffffff81a1a29000
R8: 0x0000000000000000, R9: 0xffffff802229d000, R10: 0x000000000000007c, R11: 0x0000000000000000
R12: 0xffffff81a1a291c8, R13: 0xffffff81a1a30000, R14: 0xffffff8022d6f000, R15: 0xffffff81a1a29000
RFL: 0x0000000000010286, RIP: 0xffffff7f823d25fb, CS: 0x0000000000000008, SS: 0x0000000000000010
CR2: 0xffffff81a1a32628, Error code: 0x0000000000000000, Faulting CPU: 0x6
Backtrace (CPU 6), Frame : Return Address
0xffffff81d1b9b930 : 0xffffff8000220792
0xffffff81d1b9b9b0 : 0xffffff80002c4794
0xffffff81d1b9bb60 : 0xffffff80002da55d
0xffffff81d1b9bb80 : 0xffffff7f823d25fb
0xffffff81d1b9bcb0 : 0xffffff7f823d1de7
0xffffff81d1b9bce0 : 0xffffff7f823d21bd
0xffffff81d1b9bd10 : 0xffffff7f80861832
0xffffff81d1b9bd50 : 0xffffff7f8245a383
0xffffff81d1b9bda0 : 0xffffff7f8245c692
0xffffff81d1b9bde0 : 0xffffff7f8245c7c4
0xffffff81d1b9be20 : 0xffffff7f808654c5
0xffffff81d1b9be60 : 0xffffff7f80865628
0xffffff81d1b9be90 : 0xffffff7f80868fd7
0xffffff81d1b9bef0 : 0xffffff800063d4d6
0xffffff81d1b9bf30 : 0xffffff800063c250
0xffffff81d1b9bf70 : 0xffffff800063c0f4
0xffffff81d1b9bfb0 : 0xffffff8000820057
Kernel Extensions in backtrace:
com.apple.iokit.IOGraphicsFamily(2.3.4)[D0A1F6BD-E66E-3DD8-9913-A3AB8746F422]@0 xffffff7f80856000->0xffffff7f8088efff
dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff 7f8082b000
com.apple.driver.AppleIntelFramebufferCapri(7.3.2)[5D02E509-F60D-3312-9C3C-AF47 D6622C85]@0xffffff7f8244f000->0xffffff7f824acfff
dependency: com.apple.iokit.IOACPIFamily(1.4)[A87503EC-9C34-3613-9A86-7296B23BC344]@0xfffff f7f81886000
dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff 7f8082b000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[D0A1F6BD-E66E-3DD8-9913-A3AB8746F422]@0 xffffff7f80856000
com.apple.driver.AppleIntelHD4000Graphics(7.3.2)[AD64F3E5-2838-3046-A9EA-1CB6C9 769436]@0xffffff7f823cf000->0xffffff7f82435fff
dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff 7f8082b000
dependency: com.apple.iokit.IONDRVSupport(2.3.4)[7C8672C4-8B0D-3CCF-A79A-23C62E90F895]@0xff ffff7f8088f000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[D0A1F6BD-E66E-3DD8-9913-A3AB8746F422]@0 xffffff7f80856000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
11G63
Kernel version:
Darwin Kernel Version 11.4.2: Thu Aug 23 16:25:48 PDT 2012; root:xnu-1699.32.7~1/RELEASE_X86_64
Kernel UUID: FF3BB088-60A4-349C-92EA-CA649C698CE5
System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)
System uptime in nanoseconds: 23286629097213
last loaded kext at 20365903303646: com.apple.driver.AppleUSBTCKeyEventDriver 227.6 (addr 0xffffff7f807cd000, size 12288)
last unloaded kext at 20506451802998: com.apple.driver.AppleUSBCDC 4.1.22 (addr 0xffffff7f807ca000, size 12288)
loaded kexts:
com.sophos.kext.sav 8.0.14
com.apple.filesystems.smbfs 1.7.2
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AGPM 100.12.75
com.apple.driver.ApplePlatformEnabler 2.0.5d3
com.apple.driver.X86PlatformShim 5.0.0d8
com.apple.driver.AppleHDA 2.2.5a5
com.apple.driver.AppleMikeyDriver 2.2.5a5
com.apple.driver.AppleUpstreamUserClient 3.5.9
com.apple.driver.AudioAUUC 1.59
com.apple.driver.AppleSMCPDRC 5.0.0d8
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.GeForce 7.3.2
com.apple.iokit.IOBluetoothSerialManager 4.0.8f17
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleSMCLMU 2.0.1d2
com.apple.driver.AudioIPCDriver 1.2.3
com.apple.driver.ApplePolicyControl 3.1.33
com.apple.driver.AppleMuxControl 3.1.33
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.driver.AppleIntelHD4000Graphics 7.3.2
com.apple.driver.AppleIntelFramebufferCapri 7.3.2
com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.8f17
com.apple.driver.AppleUSBTCButtons 227.6
com.apple.driver.AppleUSBTCKeyboard 227.6
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 33
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.1.0
com.apple.driver.AirPort.Brcm4331 561.7.22
com.apple.driver.AppleSDXC 1.2.2
com.apple.driver.AppleUSBHub 5.1.0
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleUSBEHCI 5.1.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 1.5
com.apple.driver.AppleAHCIPort 2.3.1
com.apple.driver.AppleUSBXHCI 1.1.0
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.5
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 195.0.0
com.apple.nke.applicationfirewall 3.2.30
com.apple.security.quarantine 1.4
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 195.0.0
com.apple.kext.triggers 1.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.2.1
com.apple.driver.DspFuncLib 2.2.5a5
com.apple.iokit.IOSurface 80.0.2
com.apple.iokit.IOSerialFamily 10.0.5
com.apple.iokit.IOAudioFamily 1.8.6fc18
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 2.2.5a5
com.apple.iokit.IOHDAFamily 2.2.5a5
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleGraphicsControl 3.1.33
com.apple.driver.X86PlatformPlugin 5.1.1d6
com.apple.driver.AppleSMC 3.1.3d10
com.apple.driver.IOPlatformPluginFamily 5.1.1d6
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.nvidia.nvGK100hal 7.3.2
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.NVDAResman 7.3.2
com.apple.iokit.IONDRVSupport 2.3.4
com.apple.iokit.IOGraphicsFamily 2.3.4
com.apple.driver.AppleUSBBluetoothHCIController 4.0.8f17
com.apple.iokit.IOBluetoothFamily 4.0.8f17
com.apple.driver.AppleThunderboltDPInAdapter 1.8.5
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.5
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.5
com.apple.driver.AppleUSBMultitouch 230.5
com.apple.iokit.IOUSBHIDDriver 5.0.0
com.apple.driver.AppleUSBMergeNub 5.1.0
com.apple.driver.AppleUSBComposite 5.0.0
com.apple.driver.AppleThunderboltNHI 1.6.0
com.apple.iokit.IOThunderboltFamily 2.0.3
com.apple.iokit.IO80211Family 420.3
com.apple.iokit.IONetworkingFamily 2.1
com.apple.iokit.IOUSBUserClient 5.0.0
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.7.1
com.apple.iokit.IOAHCIFamily 2.0.8
com.apple.iokit.IOUSBFamily 5.1.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 177.11
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.DiskImages 331.7
com.apple.iokit.IOStorageFamily 1.7.2
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.5
com.apple.iokit.IOPCIFamily 2.7
com.apple.iokit.IOACPIFamily 1.4
Model: MacBookPro10,1, BootROM MBP101.00EE.B02, 4 processors, Intel Core i7, 2.3 GHz, 16 GB, SMC 2.3f35
Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 512 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 (5.106.198.19.22)
Bluetooth: Version 4.0.8f17, 2 service, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM256E, 251 GB
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1a100000 / 2
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8510, 0x1a110000 / 3
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1d100000 / 2
USB Device: hub_device, 0x0424 (SMSC), 0x2512, 0x1d180000 / 3
USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1d181000 / 5
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8286, 0x1d181300 / 8
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0262, 0x1d182000 / 4
PLEASE HELPRemove the Sophos product by following the instructions on this page. If you have a different version, the procedure may be different.
Back up all data before making any changes. -
My iPad mini won't download the 7.0.4 security update. It just keeps telling me I'm not connected to the Internet. It's doing this to my gf's Ipad 2 as well. How do I fix it?
"7.0.4"? The current version of iOS is 7.0.6. Version 7.0.4 can no longer be downloaded or installed.
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After resetting my password FaceTime and I cloud cannot verify email how do I fix this
Try here...
The Backup disk image ... sparsebundle ... is already in use.
From Pondini’s excellent Information Here...
http://pondini.org/TM/Troubleshooting.htm -
HELP! I cannot use anything because everything is blocked. How do I get java or adobe to install?
To update Java:
System Preferences>Java>Update.
Install Adobe what? Adobe is a software manufacturer? What Adobe program? -
I do not understand why it will not let me watch this rental?
where did you get this phone from
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hi, i've just bought my first macbook pro, i just installed office mac and when i open the page i cannot see the minimise maximise and close buttons as it's hidden behind the apple menu bar, also when it's at full screen, those buttons do not appear
Try to edit the size of the page using the sides of the page, or if you are desperate, force quit using command-Q. In full screen put your cursor on the top of the page, and the menu bar will appear. If it doesn't keep "pushing" it up until it does. Hope this helps!
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I recently updated my iPad and when I went back to read a book that I had purchased I'm getting error messages and whole chapters are missing. I tried re-syncing with my mac book and nothing changed. Any help to restore my book completely?
Try a system reset. It's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If that doesn't work, you'll need to do a time-consuming "Restore." -
I just updated to iOS7 and an old appleid popped up. My old password is not recognized so I can't delete the account or turn off find my iphone. The old appleid is linked to an email I don't have anymore, and answers to my security ?'s aren't recognized. Is there any way I can reset my account to my new appleid? This has happened to every iphone and ipad in my family that has updated to iOS7.
Hi mabaker2,
Welcome to the Support Communities!
The article below may be able to help you with this issue.
Click on the link to see more details and screenshots.
iCloud: "Incorrect Apple ID or Password" alert when setting up iCloud after upgrading to iOS 7
http://support.apple.com/kb/TS5207
Cheers,
- Judy
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