I just upgraded from LR3.3 to LR5 and can't print now....

I just upgraded from LR3.3 to LR5 and now when printing on my Epson 2880 the image is printing only a portion of my image - not placing it properly on the page as it appears in the print preview. I have checked with Epson and they confirm all my page size specs and print preferences are correct - Epson says it's a software glitch. The image looks right on the screen in the print preview - yet places the image in a corner of the page when printing, cutting off half of it. Tried it both on 8.5x11 and on 13x19 with two images and had the same problem. I need this fixed ASAP thanks @Adobe @JaneSzaboPhoto

Yes, I have the paper set up properly as 13" x 19" (or 8.5 x 11 when trying more than one size) and even reviewed this over the phone with Epson. All setting are correct and it looks right on the print preview - but shifts the image to the top left of the page and shrinks the image and cuts off the top of the image.....no matter what paper size.

Similar Messages

I ve just upgraded from the 4s to 5s and my iMessage and FaceTime will not work or log in any suggestions

I ve just upgraded from the 4s to 5s and my iMessage and FaceTime will not work or log in any suggestions

Hello there, Bromers87.
It seems that you're having issues with activation of both of these features on your new iPhone 5s. The following Knowledge Base article offers some pointers with issues activating them on your iPhone:
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/ts4268
If it seems that activation has gone through ok, then the following two articles offer in-depth troubleshooting for each application:
iOS: Troubleshooting FaceTime
http://support.apple.com/kb/ts3367
and
iOS: Troubleshooting Messages
http://support.apple.com/kb/ts2755
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Just updated from snow leopard to yosemite and can't open or update iPhoto

Just updated from snow leopard to yosemite and can't use or update iPhoto- help??

i tried to download the free iPhoto 9.6 app but i can't.
Where did you try to download that? This looks like you tried to download an updater.
Move iPhoto.app from your applications folder to the Trash.
Launch the App Store.
Sign in with your AppleID in the Store menu.
Click the first tab "Featured" and enter iphoto into the search field. Hit the "Return/Enter" key.
You should be seeing something similar to this:
If you see iPhoto, download it.

I've upgraded from iPhone 4 to 5, and can't upload from iCloud

I've upgraded from iPhone 4 to 5, and I'm got as far as 'restore from iCloud'. And it says iOS 6.1.3. Required. So i went back to freshly backed up iPhone 4 and checked that it had iOS 6.1.3 all ready. There's no updates on settings icon

Personally, when upgrading to a new device and wanting to download from a backup of the older device to set up the new device, I ALWAYS do the backup and restore from my computer's itunes. It's much more reliable than icloud.

Our lap top lost power as it was printing from our hp psc 1315 and will not print now

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Hello @dbrown68,
Welcome to the HP Support Forums!
I understand that since losing power on your laptop in the middle on a print job your HP PSC 1315 All-in-One Printer will not print from your Windows XP computer. I would like to assist you today with resolving this issue.
To start can I please have you click here to download and run the HP Print and Scan Doctor Tool. This Tool will run on your computer and 'fix printing' issues for you. Should any driver, software or connection conflicts be found than the HP Print and Scan Doctor Tool will attempt to resolve the conflicts for you. There is the likelihood that when the computer shut down during the in progress print that print job became corrupted in the Print Spooler of the computer. The Print Spooler is the print system on your computer and controls all printing no matter the make or model of printer. The job can remain corrupted and stuck in the Print Spooler even after printing. Ideally, if any Print Spooler corruptions are found the HP Print and Scan Doctor Tool will resolve those corruptions.
Please respond to this post with the result of running the HP Print and Scan Doctor Tool. Good luck!
X-23
I work on behalf of HP
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

I just upgraded from vista to windows 7 and now when i try to type in a url address in the navigation bar nothing but gibberish appears

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go to Help Menu -> select "Restart with Add-ons Disabled"
Firefox will close then it will open up with just basic Firefox. You can enable the Add-ons later. Check and tell if its working. If this doesn't work then try this
Update all Firefox Plug-ins -> https://www.mozilla.com/en-US/plugincheck/
If Updating Plug-ins doesn't work then follow these links.
Cannot connect after upgrading Firefox
https://support.mozilla.com/en-US/kb/Cannot connect after upgrading Firefox#w_the-cause
Error loading web sites
https://support.mozilla.com/en-US/kb/Error%20loading%20web%20sites#w_connection-errors
Firefox crashes when loading certain pages
https://support.mozilla.com/en-US/kb/Firefox%20crashes%20when%20loading%20certain%20pages#w_update-firefox
Is my Firefox problem a result of Malware
https://support.mozilla.com/en-US/kb/Firefox%20crashes%20when%20you%20open%20it#Getting_your_crash_report
Check and tell which solution worked.

Just upgraded from Ipad1 to 3rd Gen. Can't sync apps. Device is trying to sync and shows almost 25 apps as 'waiting' but there is no further progress. Help!!

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For the first time sync I would recommend turning off icloud and doing a usb sync with itunes on a mac or pc, if possible. How robust is the wireless network you are using?

Just upgraded from snow leopard to maverick. Can't access pictures from iPhoto now.

Suggestions?

No suggestions until you explain what "can't access pictures from iPhoto now"... means, or even looks like.
There are 9 different versions of iPhoto and they run on 9 different versions of the Operating System. The tricks and tips for dealing with issues vary depending on the version of iPhoto and the version of the OS. So to get help you need to give as much information as you can. Include things like:
- What version of iPhoto.
- What version of the Operating System.
- Details. As full a description of the problem as you can. For example, if you have a problem with exporting, then explain by describing how you are trying to export, and so on.
- History: Is this going on long? Has anything been installed or deleted? - Are there error messages?
- What steps have you tried already to solve the issue.
- Anything unusual about your set up? Or how you use iPhoto?
Anything else you can think of that might help someone understand the problem you have.

Just upgraded from Snow Leopard to Lion...iMac crashes now.

Hi everyone. I need help. I updated operating system yesterday afternoon from 10.6.8 to 10.7.5. Since then, my iMac keeps on crashing due to kernel panics. It's done this at least 7 times. I'm sure it's software related, but how do I go about identifying which programs are compaitable? Any help on this would be great. Here's a c&p of problem report:
My system specs:
iMac 24" 9,1 early 2009
- Processor 2.66 GHz Intel Core 2 Duo
- Memory 6 GB 1067 MHz DDR3
- Graphics NVIDIA GeForce 9400 256 MB
- Software Mac OS X Lion 10.7.5 (11G63)
Interval Since Last Panic Report: 4631 sec
Panics Since Last Report:          8
Anonymous UUID:                    C4836F3B-587C-4390-9CD3-1B7ABF01F68D
Fri Jan 25 11:01:20 2013
panic(cpu 0 caller 0xffffff800064805c): "IOGMD: not wired for the IODMACommand"@/SourceCache/xnu/xnu-1699.32.7/iokit/Kernel/IOMemoryDescriptor.cp p:1312
Backtrace (CPU 0), Frame : Return Address
0xffffff80a4e526e0 : 0xffffff8000220792
0xffffff80a4e52760 : 0xffffff800064805c
0xffffff80a4e527d0 : 0xffffff8000641316
0xffffff80a4e52880 : 0xffffff8000641624
0xffffff80a4e528a0 : 0xffffff7f808b6b54
0xffffff80a4e52910 : 0xffffff7f80920215
0xffffff80a4e52960 : 0xffffff7f8092033f
0xffffff80a4e529b0 : 0xffffff7f80905c25
0xffffff80a4e52a30 : 0xffffff7f80903f25
0xffffff80a4e52a70 : 0xffffff7f808f2bfd
0xffffff80a4e52b20 : 0xffffff7f8091c607
0xffffff80a4e52d10 : 0xffffff7f8091d668
0xffffff80a4e52de0 : 0xffffff7f81f22f36
0xffffff80a4e52f20 : 0xffffff7f81f230e9
0xffffff80a4e52f30 : 0xffffff7f81f513d1
0xffffff80a4e534b0 : 0xffffff7f81f52475
0xffffff80a4e535e0 : 0xffffff7f81ee1116
0xffffff80a4e53660 : 0xffffff7f81ee127d
0xffffff80a4e53690 : 0xffffff7f81ef67f8
0xffffff80a4e536c0 : 0xffffff7f81f1b8d4
0xffffff80a4e53720 : 0xffffff7f81f36f73
0xffffff80a4e537b0 : 0xffffff7f81f19e99
0xffffff80a4e53810 : 0xffffff7f81f1a2d1
0xffffff80a4e53860 : 0xffffff7f81f1a694
0xffffff80a4e538f0 : 0xffffff7f81f1b4ed
0xffffff80a4e53930 : 0xffffff7f81ed72a1
0xffffff80a4e53aa0 : 0xffffff7f81f1bd6d
0xffffff80a4e53b60 : 0xffffff7f81ed4346
0xffffff80a4e53bc0 : 0xffffff8000655f3e
0xffffff80a4e53be0 : 0xffffff800065681a
0xffffff80a4e53c40 : 0xffffff8000656fbb
0xffffff80a4e53d80 : 0xffffff80002a3f08
0xffffff80a4e53e80 : 0xffffff8000223096
0xffffff80a4e53eb0 : 0xffffff80002148a9
0xffffff80a4e53f10 : 0xffffff800021bbd8
0xffffff80a4e53f70 : 0xffffff80002aef10
0xffffff80a4e53fb0 : 0xffffff80002daec3
      Kernel Extensions in backtrace:
         com.apple.NVDAResman(7.3.2)[97284661-2629-379E-B86B-D388618E8C30]@0xffffff7f808 b0000->0xffffff7f80babfff
            dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff 7f8082b000
            dependency: com.apple.iokit.IONDRVSupport(2.3.4)[7C8672C4-8B0D-3CCF-A79A-23C62E90F895]@0xff ffff7f8089e000
            dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[D0A1F6BD-E66E-3DD8-9913-A3AB8746F422]@0 xffffff7f80865000
         com.apple.GeForce(7.3.2)[7E1D7726-416F-3716-ACCB-E1E276E35002]@0xffffff7f81ec90 00->0xffffff7f81f8bfff
            dependency: com.apple.NVDAResman(7.3.2)[97284661-2629-379E-B86B-D388618E8C30]@0xffffff7f808 b0000
            dependency: com.apple.iokit.IONDRVSupport(2.3.4)[7C8672C4-8B0D-3CCF-A79A-23C62E90F895]@0xff ffff7f8089e000
            dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff 7f8082b000
            dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[D0A1F6BD-E66E-3DD8-9913-A3AB8746F422]@0 xffffff7f80865000
BSD process name corresponding to current thread: Finder
Mac OS version:
11G63
Kernel version:
Darwin Kernel Version 11.4.2: Thu Aug 23 16:25:48 PDT 2012; root:xnu-1699.32.7~1/RELEASE_X86_64
Kernel UUID: FF3BB088-60A4-349C-92EA-CA649C698CE5
System model name: iMac9,1 (Mac-F2218FC8)
System uptime in nanoseconds: 6200740740304
last loaded kext at 142765880482: com.zeobit.kext.AVKauth          2.0.1 (addr 0xffffff7f81b02000, size 16384)
last unloaded kext at 5336074703414: at.obdev.nke.LittleSnitch          2.3.09 (addr 0xffffff7f8162b000, size 282624)
loaded kexts:
com.zeobit.kext.AVKauth          2.0.1
com.parallels.kext.prl_hid_hook          7.0 14920.689535
com.parallels.kext.prl_hypervisor          7.0 14920.689535
com.parallels.kext.prl_usb_connect          7.0 14920.689535
com.avira.kext.FileAccessControl          1.0.0d1
com.tidalpoolsoftware.macproxy.kext          2.0.4
com.parallels.kext.prl_vnic          7.0 14920.689535
com.parallels.kext.prl_netbridge          7.0 14920.689535
com.ecamm.driver.BT1VideoDriver          1.0.12
com.ecamm.driver.BT1AudioDriver          1.0.12
com.apple.driver.AppleIntelProfile          85.2
com.apple.driver.AppleHWSensor          1.9.5d0
com.apple.filesystems.autofs          3.0
com.apple.driver.AppleHDA          2.2.5a5
com.apple.driver.AGPM          100.12.75
com.apple.driver.AppleMikeyHIDDriver          122
com.apple.driver.AppleUpstreamUserClient          3.5.9
com.apple.driver.AudioAUUC          1.59
com.apple.driver.IOBluetoothA2DPAudioDriver          4.0.8f17
com.apple.driver.AppleMikeyDriver          2.2.5a5
com.apple.driver.IOBluetoothSCOAudioDriver          4.0.8f17
com.apple.iokit.IOUserEthernet          1.0.0d1
com.apple.iokit.IOBluetoothSerialManager          4.0.8f17
com.apple.Dont_Steal_Mac_OS_X          7.0.0
com.apple.driver.AudioIPCDriver          1.2.3
com.apple.driver.ApplePolicyControl          3.1.33
com.apple.driver.AppleLPC          1.6.0
com.apple.driver.ACPI_SMC_PlatformPlugin          5.0.0d8
com.apple.driver.AppleBacklight          170.2.2
com.apple.driver.AppleMCCSControl          1.0.33
com.apple.GeForce          7.3.2
com.apple.driver.CSRUSBBluetoothHCIController          4.0.8f17
com.apple.iokit.SCSITaskUserClient          3.2.1
com.apple.iokit.IOAHCISerialATAPI          2.0.3
com.apple.driver.AppleIRController          312
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
com.apple.BootCache          33
com.apple.driver.XsanFilter          404
com.apple.iokit.IOAHCIBlockStorage          2.1.0
com.apple.driver.AppleEFINVRAM          1.6.1
com.apple.driver.AirPort.Brcm4331          561.7.22
com.apple.driver.AppleUSBHub          5.1.0
com.apple.driver.AppleFWOHCI          4.9.0
com.apple.driver.AppleRTC          1.5
com.apple.driver.AppleAHCIPort          2.3.1
com.apple.nvenet          2.0.17
com.apple.driver.AppleUSBEHCI          5.1.0
com.apple.driver.AppleUSBOHCI          5.1.0
com.apple.driver.AppleHPET          1.7
com.apple.driver.AppleACPIButtons          1.5
com.apple.driver.AppleSMBIOS          1.9
com.apple.driver.AppleACPIEC          1.5
com.apple.driver.AppleAPIC          1.6
com.apple.driver.AppleIntelCPUPowerManagementClient          195.0.0
com.apple.nke.applicationfirewall          3.2.30
com.apple.security.quarantine          1.4
com.apple.security.TMSafetyNet          8
com.apple.driver.AppleIntelCPUPowerManagement          195.0.0
com.apple.driver.AppleProfileTimestampAction          85.2
com.apple.driver.AppleProfileThreadInfoAction          85.2
com.apple.driver.AppleProfileRegisterStateAction          85.2
com.apple.driver.AppleProfileReadCounterAction          85.2
com.apple.driver.AppleProfileKEventAction          85.2
com.apple.driver.AppleProfileCallstackAction          85.2
com.apple.iokit.AppleProfileFamily          85.2
com.apple.kext.triggers          1.0
com.apple.driver.DspFuncLib          2.2.5a5
com.apple.iokit.IOFireWireIP          2.2.5
com.apple.iokit.IOSurface          80.0.2
com.apple.iokit.IOSerialFamily          10.0.5
com.apple.driver.AppleHDAController          2.2.5a5
com.apple.iokit.IOHDAFamily          2.2.5a5
com.apple.driver.AppleSMC          3.1.3d10
com.apple.driver.IOPlatformPluginLegacy          5.0.0d8
com.apple.driver.IOPlatformPluginFamily          5.1.1d6
com.apple.driver.AppleSMBusPCI          1.0.10d0
com.apple.driver.AppleGraphicsControl          3.1.33
com.apple.driver.AppleBacklightExpert          1.0.4
com.apple.driver.AppleSMBusController          1.0.10d0
com.apple.driver.AppleUSBAudio          2.9.0f5
com.apple.iokit.IOAudioFamily          1.8.6fc18
com.apple.kext.OSvKernDSPLib          1.3
com.apple.nvidia.nv50hal          7.3.2
com.apple.NVDAResman          7.3.2
com.apple.iokit.IONDRVSupport          2.3.4
com.apple.iokit.IOGraphicsFamily          2.3.4
com.apple.driver.AppleUSBHIDKeyboard          160.7
com.apple.driver.AppleHIDKeyboard          160.7
com.apple.driver.AppleUSBBluetoothHCIController          4.0.8f17
com.apple.iokit.IOBluetoothFamily          4.0.8f17
com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.2.1
com.apple.iokit.IOBDStorageFamily          1.7
com.apple.iokit.IODVDStorageFamily          1.7.1
com.apple.iokit.IOCDStorageFamily          1.7.1
com.apple.iokit.IOSCSIArchitectureModelFamily          3.2.1
com.apple.iokit.IOUSBHIDDriver          5.0.0
com.apple.driver.AppleUSBMergeNub          5.1.0
com.apple.driver.AppleUSBComposite          5.0.0
com.apple.iokit.IO80211Family          420.3
com.apple.iokit.IOUSBUserClient          5.0.0
com.apple.iokit.IOFireWireFamily          4.4.8
com.apple.driver.AppleEFIRuntime          1.6.1
com.apple.iokit.IOAHCIFamily          2.0.8
com.apple.iokit.IONetworkingFamily          2.1
com.apple.iokit.IOUSBFamily          5.1.0
com.apple.driver.NVSMU          2.2.9
com.apple.iokit.IOHIDFamily          1.7.1
com.apple.iokit.IOSMBusFamily          1.1
com.apple.security.sandbox          177.8
com.apple.kext.AppleMatch          1.0.0d1
com.apple.driver.DiskImages          331.7
com.apple.iokit.IOStorageFamily          1.7.2
com.apple.driver.AppleKeyStore          28.18
com.apple.driver.AppleACPIPlatform          1.5
com.apple.iokit.IOPCIFamily          2.7
com.apple.iokit.IOACPIFamily          1.4
Model: iMac9,1, BootROM IM91.008D.B08, 2 processors, Intel Core 2 Duo, 2.66 GHz, 6 GB, SMC 1.37f3
Graphics: NVIDIA GeForce 9400, NVIDIA GeForce 9400, PCI, 256 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x857F, 0x483634353155363446373036364700000000
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533641465238432D47372020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8E), Broadcom BCM43xx 1.0 (5.106.198.19.22)
Bluetooth: Version 4.0.8f17, 2 service, 18 devices, 1 incoming serial ports
Network Service: Uverse, Ethernet, en0
Network Service: AirPort, AirPort, en1
Serial ATA Device: WDC WD6400AAKS-40H2B0, 640.14 GB
Serial ATA Device: PIONEER DVD-RW DVRTS08
USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0x24400000 / 2
USB Device: Keyboard Hub, apple_vendor_id, 0x1006, 0x26400000 / 3
USB Device: USB Optical Mouse, 0x093a (Pixart Imaging, Inc.), 0x2510, 0x26410000 / 8
USB Device: Apple Keyboard, apple_vendor_id, 0x024f, 0x26420000 / 7
USB Device: USB2.0 Hub, 0x05e3 (Genesys Logic, Inc.), 0x0608, 0x26200000 / 2
USB Device: USB2.0 Hub, 0x05e3 (Genesys Logic, Inc.), 0x0608, 0x26240000 / 4
USB Device: Logitech Camera, 0x046d (Logitech Inc.), 0x0821, 0x26244000 / 6
USB Device: Bluetooth USB Host Controller, 0x0a12 (Cambridge Silicon Radio Ltd.), 0x0001, 0x26242000 / 5
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x04500000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0x06110000 / 4

Read all about uninstalling Mackeeper (also called 911 sometimes) and UNINSTALL it. There is an unistaller on Mackeeper's site, but I do not think that all will be installed.
That will solve your problem.
If you do not succeed, search on your computer (EasyFind or Findanyfile) for com.zeobit.kext, throw this file in the TrashBin and restart then empty the TrashBin.
Search for all zeobit entries, destroy them.
Never install this crapware again.

I recently upgraded from Snow Leopard to Mavericks and can no longer share files, does anyone have suggestions?

I had to set up an appointment with the local genius bar to install Mavericks as I use WiFi and am very close to mountains which tend to interfere with clean downloads. I am now unable to send work product via email as a PDF - I'm hoping someone has suggestions for me - or should I just make another appointment? My thanks, Bobbie4886

There could be many ways to be "unable to send work product via email as a PDF."
Can you no longer create PDFs from your work product?
Can you no longer find the PDFs when you try to attach them to an email?
Do you get an error message when you try to attach them?
Do you get an error message when you try to send the email?
Does the email with the attachment disappear without a trace?
Does your recipient not see the attachment?
Does your recipient get an error message trying to open the attachment?
Something else? What?

I just upgraded to OSX 10.8.2 and can no longer read my Palm OS desktop files. Is there a way to be able to read these files?

How can I read PowerPC files with OSX 10.8.2?

PPC files can not be used on OSX versions 10.7 and higher.

I just upgraded my iPhone 4 to iOS6 and all my photos now look terrible. The whole screen seems to be inverting everything. Has anyone else had this issue??

Found the answer - under Settings, Accessibility, there's an 'Invert Colors' option. That fixed it!!

Thank you. I ended up performing the Restore after I did an Update, and performing the restore solved the problem----I now have a functioning iPhone with all of my data, pics, and apps on it. Fortunately I made sure that I backed up my iPhone before I tried to update to iOS6. Man, what a headache though, and it sounds like I had it easy compared to some other horror stories I've read. I won't update my iOS on my iPhone again; i've learned my lesson. It remains to be seen whether iOS6 will be worth it :-)

I just upgraded from PSE8 to 11 and can't find my catalog to convert.

I just upgraded from PSE 8 to 11 and can't find my catalog to convert. I watched the Manage My Catalog instruction video, but my old catalog doesn't show in the box. When I browse the DATA1 and DATA11 files in my PSE 8 folder the dialog box does not recognize them as catalogs. I assume the catalog is one of these file, since they contain over 16,000 entries, which is how many photos I had in PSE8.
What am I missing? How do I find and convert my old catalog?

Sometimes catalog conversion fails. It’s often a question of needing full permission settings and the easiest way to make it work is as an administrator directly from the desktop which bypasses the welcome screen background processes.
Make a shortcut for organizer as follows:
On Windows right-click anywhere on the desktop and choose New >> Shortcut
Browse to Computer OS C:
Find the PSE Organizer application in Program Files or Program Files (x86) on Windows 7 - 64 bit.
C: >> Program Files (x86) >> Adobe >> Elements 11 Organizer
Within the Elements 11 Organizer folder find the application PhotoshopElementsOrganizer (not Photoshop Elements 11.0)
Select (highlight) PhotoshopElementsOrganizer and click Next
Then click Finish.
Now right-click on your new desktop icon and choose “Run As Administrator” Then authorize by clicking yes in the User Account Control dialog.
From the Organizer menu click:
File >> Manage Catalogs
Then click the “Convert” button
Select your desired catalog from the list of previous versions of PSE to highlight it then click the “Convert” button down below it
You should receive a message when the conversion has been successfully completed and your earlier catalog will be automatically re-named. Choose the new name from the list and click the “Open“ button and you are good to go.

Is it possible any longer to upgrade from LR3 to LR5 without subscribing to Creative Cloud?

Is it possible any longer to upgrade from LR3.5 to LR5 without subscribing to Creative Cloud? I am not interested in a CC sub at this time.

You can click Buy on this page to purchase LR5 without subscribing:
http://www.adobe.com/products/catalog/software._sl_id-contentfilter_sl_catalog_sl_software _sl_mostpopular.html
First, though, download and install LR 5.6 from the Adobe Updates page and make sure LR5 will run on your computer:
http://www.adobe.com/downloads/updates

Upgraded from Elements 9 to 12 and the Adobe site says my serial number is invalid. [was:Pardner 1]

I just upgraded from elements 9 to 12 and the Adobe site says my serial number is invalid. I copied right off my old box.

double check that you have the correct number: http://helpx.adobe.com/x-productkb/global/find-serial-number.html
if you're certain you do, contact adobe support: http://www.adobe.com/support/chat/ivrchat.html

I just upgraded from LR3.3 to LR5 and can't print now....

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