I just upgraded to the New OS on my Mac Book Pro and now my trackpad does not zoom in or out. I looked at system settings on trackpad and it is set, but does not work How do I get it started?
I just upgraded to the New OS on my Mac Book Pro and now my trackpad does not zoom in or out. I looked at system settings on trackpad and it is set, but does not work How do I get it started?
This is really unfortunate. I'm sorry that nothing works. I was going to mention holding down the power button and doing a force shutdown but you already did that. You might need to take it into the Apple store. I don't know if booting into safe mode would help. You would have to turn off the machine again, hit the start button and hold down the shift key after you hear the tone, but normally you would let go of the shift key when you see the apple logo and spining wheel. Maybe by holding down the shift key after you here the tone will cause the screen to come back on? The other option is to start up from the 'install disk' if your machine came with one. You would insert the disk, then shut down the computer, and hold down the C key right after hitting the start button.
Here's the link for the safeboot
http://support.apple.com/kb/HT1564?viewlocale=nl_nl
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i've tried to set up a new user on a mac book pro and i restarted it to create the new account but now all i can get is a white screen with the apple logo and the loading symbol what can i do ?
Look at this support article:
http://support.apple.com/kb/ts2570
Ciao. -
Use the same itunes library in mac book pro and win xp
Hi,
I wish to copy my itunes music, that is on my mac book pro(osx10.5.4), to an external hard drive and play it on my work pc (win xp- ituns 7).of course without loosing my original folder on the mac. can I do it? how? I tried the consolidate option on my mac and the music was copied to the HD but I cant get the win itunes to recognise it even after changing the music folder in it to the external drive.
thanksWindows machines can't access drives formatted in Mac style. This is probably your problem. If the external was formatted to FAT32 then the windows machine could access the drive.
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Is anyone else having this problem? I rely on my computer heavily for work and school and this is just not acceptable! After paying $125 for a brand new battery I would have never expected these problems.
I'm sure that if you search hard enough, you'll find someone else who has had a similar problem, but that does not mean that it is remotely normal or common. Apple definitely needs to replace the machine, but don't be afraid that the same thing will happen with the new one.
Of course, that's assuming that this wasn't a case of user error. It's hard to understand how it could be, but in my years of tech support, I've learned to never discount such possibilities. I've seen people do things like forceably shove plugs into the wrong ports, seemingly oblivious to the fact that it doesn't fit and insistent that it should. -
i have macbook pro the recovery is in hard disk and not have recovery disk and hard disk stop working now i want to change hard disk but how can i recovery my macbook pro can help me ?
"it shows macintosh HD OSX 10.9.5 but the hard drive that is supposed to be in the upper right corner is not showing up. So it is booting from that drive."
Ok go to "Finder" preferences and make sure the "Hard disk" box is checked.
That will make your boot disk show up in the upper right corner. You can tell it's a boot disk because all the files will look like this instead of just being blank files. -
guys i need help please
How do u get points
You can get points when you answer peoples questions. The person asking the question awards the points as they deem appropriate. You can't awared points to yourself. Points aren't worth anything. -
I Just upgrades to the new system and can not see or use itunes on my iPhone or iPad, please help?
Easy,
Restart your PC, then restart your iPhone/iPad. Then once your computer reboots, connect the devices using the USB cable.
Let me know!
C -
I just upgraded to the new iphone 4, but am hesitant to get it plugged in b/c I don't know how to make sure all the apps purchased on my iphone 3 get to the new phone. can't seem to find instructions so I'm sure it just "does it", but hesitant to literally pull the plug. thanks.
Follow these instructions: iPhone: Transferring information from your current iPhone to a new iPhone, http://support.apple.com/kb/ht2109
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I just upgraded to the new mobile me calendar and now all my calendar entries on iCal have been erased. As I type this the calendar entries are still on the mobile me and iphone calendars. How do I restore the calendar entries to iCal?
Please always post your System details when you have a query. The upgrade to the new MobileMe calendar produces different results, and different problems, with different versions of OSX.
Snow Leopard: during the upgrade process your iCal calendars should be moved to MobileMe (this can take some time and you have to wait for it to happen). Once done, your iCal reads the calendars from MobileMe so any changes made in either place will be visible immediately. If this has not happened then this Apple Tech Note provides instructions:
http://support.apple.com/kb/TS3397
Leopard: when the upgrade is completed iCal on Leopard will not be able to see the MobileMe calendars until an additional process is carried out, detailed in this Apple Tech Note:
http://support.apple.com/kb/HT4330
Tiger: iCal on Tiger cannot read the MobileMe calendars, period. The only workaround is to upgrade to Leopard, or Snow Leopard if possible (Intel Mac required). -
Just re-installed a fresh copy of CS6 Photoshop on my Yosemite Mac Book Pro and somehow the Adobe Application Manager does not work and therefore cannot verify my copy. What should I do?
I get a message saying that Adobe Application Manager may be damaged and that I should install a new version of AAM. But after downloading a fresh copy of AAM and doing the install, the program (AAM) still will not install. It is like an infinite loop!
Please, someone help!
Thanks!HI gener7!
I'm sorry but I am not on Creative Cloud. I'm still on CS6 and it was the Adobe Application Manager that wasn't working and I could not install the update to this application. My AAM version is: 8.0.0160
The link you provided was the update that I wanted to install but it does not work. A window shows up during that install that says:
We've encountered the following issues.
Installer failed to initialize. Please download Adobe Support Advisor to detect the problem.
and then the link to the Adobe Support Advisor which leads to a "Adobe Support Advisor has been discontinued" page.
Thanks! -
I have just upgraded to the new OS X V. 10.10.3 but cannot access my iCloud Drive documents using the resident Pages and Numbers software on my MacBook Pro. Help is needed to access those documents using the resident software on my MacBook Pro rather than the Beta software on iCloud.com.
I have iCloud Drive set on the Finder sidebar and use that to open the Numbers Spreadsheet on iCloud.
OSX 10.10.3
Best. -
I have the newest version of the mac book pro and i recently bought iLife 11 because i needed idvd but when i installed iLife my iphoto no longer works and will not let me open. How do i fix this
Welcome to Apple Support Communities
iTunes in Mac OS X Tiger is outdated. Open > Software Update to install the latest iTunes version for Tiger.
If you need iTunes 10.7 or a newer version, you have to upgrade to Mac OS X Snow Leopard. First, check that your Mac is supported > http://support.apple.com/kb/sp575 If it is, buy Snow Leopard > http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
After buying Snow Leopard, make a backup of your data, insert the DVD and upgrade to Snow Leopard. After upgrading, open > Software Update, and install the latest Snow Leopard version. Finally, run Software Update again to install iTunes 11.0.4. If you want to install iTunes 10.7 instead, download it from the Apple website > http://support.apple.com/kb/dl1576 -
I have purchased a new mac book pro and I'm trying to install CS6 from old mac. I have installed cs6 upgrade but, software is asking for cs4 number which is not being accepted.
I should add that it's an HP photosmart 4280.I found it online and it shows the Mac 0SX operating system.
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Hi
I have just upgraded to the new version of itunes on windows 7. I have just added 8 albums (Mp3 format) to my itunes library, synced with my Ipod classic and my wifes ipod nano, the albums have transferred to the devices but wont play when selected. Yet they will play in itunes.
When I select the album on the ipod, it opens up as normal but when you press play nothing happens other than a wining sound from the hard drive of the ipod.
My itunes library is a mix of itune purchases and mp3 purchases and this is the first time I have experienced this issue
Hopefully there is a simple explanation to thisIt is working now. I no longer get the message about the item not being available in the US and I can access the store.
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http://swcdn.apple.com/content/downloads/37/23/041-5058/lr5tynbldi18zcrqo8a8uq88 rnjushqliu/Safari6Lion.pkg
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