I keep getting a blue line under text in e mail signatures, its not a hyperlink. Any ideas on how to get rid of it?

I keep getting a blue line when I set up signatures in Mail. Has anyone come accross this? If so any ideas on how to get rid?

http://www.apple.com/support/safari/ you may have just needed to clear your cookies and data.
http://support.apple.com/kb/HT4211 closing Safari from running in the backgound sometimes helps.
http://support.apple.com/kb/HT4946 backing up is worth the short time it takes. It sure beats re adding your contacts by maually.

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When plugging in an iPad in Apple Configurator, it is not being read under USB Connected so I can't update it. Any ideas on how to get the system to read the iPad?

When plugging in an iPad in Apple Configurator, it is not being read under USB Connected so I can't update it. The iPhoto window opens up and reads the photos on the iPad, so it is connecting to the computer. Earlier today I wasn't having any problems. I have shut down the iPad and the computer and started over, but that didn't help. Any ideas on how to get the system to read the iPad so I can update the apps on it?

Hi, is the problem just to update your apps on your iPad? Here is what you should check. Is the iTunes on your computer updated to the latest version? Does your iPad needs to be updated? Do you have enough storage on your iPad to do the update? On your device is your iCloud back up checked?
Go to Settings - iCloud - Backup/Storage - see if its checked, and try unchecking it before connecting it to the computer.
Please let me know if you need any further assistance.

I have tried everything that has been suggested and even deleted and downloaded Firefox again and it will not open. Any ideas on how to get it to open?

I have been trying to get Firefox to open up and everytime I double click on the icon nothing happens. I have gone to the task manager and deleted it from the process list and tried again and still will not open. I have even tried deleting the program and downloading it again and it still will not open.

What was the full wording of the error message? Usually there is also a number or additional information.
Try placing the iPod in Recovery Mode and then restore
Next try DFU mode and restore.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

Something called, DropDownDeals, has invaded my laptops internet applictions. It does not come up as a virus, however is only on my laptop and shows annoying advertising I do not want. Any ideas on how to get rid of this silly thing?

It is mainly on my Facebook . It loads the normal page first then squishes all normal content to the middle to make room for massive ads, advertising cheap deals with random advertsing websites. I do not know how I got it but I do not want it! Please help!

Thank you so much! No idea how I got it but thanks!

Trying to convert Pages to Word doc, but keep getting this error message: TypeError: Object doesn't support property or method 'invalidate' JavaScript console contains more details. Any ideas on how to get past this?

Trying to convert Pages to Word doc, but keep getting this error message: TypeError: Object doesn't support property or method 'invalidate' JavaScript console contains more details. Any ideas on how to get past this?

Right. If you are using delegated privs and sudo, make sure that sudo is configured to pass on the PERL5LIB and ORACLE_HOME environment variables at least.

When I switch my time capsule to 5.0ghz mode the range of my wireless network drops significantly. Near the Time Capsule my Macbook Pro works fine, in my bedroom I have almost no signal. In mixed mode it works fine. Any ideas on how to get 5.0 working?

When I switch my time capsule to 5.0ghz mode the range of my wireless network drops significantly. Near the Time Capsule my Macbook Pro works fine, in my bedroom I have almost no signal. In mixed mode it works fine both placed. Any ideas on how to get 5.0 working? I thought 5.0Ghz was supposed to have a wider range. Do I need to change a setting on the Macbook Pro?
Thanks, W

I'm not sure if you understand that 5 GHz has some upsides, but also some very significant downsides.
The upside is that the 5 GHz signal will allow faster speeds.
The downside is that you must always give up something in order to gain something else.Unfortunately, the marketing hype about 5 GHz does not go into very many details about this.
In the case of 5 GHz, the 5 GHz signals are much weaker than 2.4 GHz signals, so they do not travel as far or penetrate any obstructions like walls or ceilings nearly as well as 2.4 GHz signals. In many cases, in order to get good 5 Ghz performance, you literally have to have almost a line-of-sight relationship between your computer and the wireless router.
If you have a new dual band router, which broadcasts both a 2.4 GHz and 5 GHz signal simutaneously, your Mac will connect to the best signal quality automatically depending on its location in relation to the router. In the same room, without any obstructions, it will connec to 5 GHz. But, take the laptop down the hall a few rooms and around the corner and the Mac will connect to the 2.4 GHz signal because at that location, the 2.4 GHz signal is not only stronger, it is also faster.

I was trying to burn a CD from a playlist but it keeps burning the CD out of order. The shuffle button is not selected. Any ideas?

I was trying to burn a CD from a playlist but it keeps burning the CD out of order. The shuffle button is not selected. Any ideas?

Could you post your diagnostics for us please?
In iTunes, go "Help > Run Diagnostics". Uncheck the boxes other than DVD/CD tests, as per the following screenshot:
... and click "Next".
When you get through to the final screen:
... click the "Copy to Clipboard" button and paste the diagnostics into a reply here.

I have purchased itunes match but the cloud will not load on my ipad 4.the only music that will show up is stuff that i bought from the itunes store.any ideas on how to get this to work?

i have purchased itunes match but the cloud will not load on my ipad 4.it works on my iphone 5 & it originally worked on my ipad.the only music that will show up is stuff that i bought from the itunes store.any ideas on how to get this to work?

On the MBP, in iTunes, switch to Song view and enable the iCloud Status column by pulling down View > View options and selecting the option for "iCloud Status." Close the small window. Look for any tracks that have a status of "waiting." If you see several of them disable iTunes Match while holding down the Option key. Quit iTunes, wait a few seconds, then open it again and turn iTM back on. Let it compelete the scan. Wait until all tracks that are "waiting" have a status of either "matched" or "uploaded."
On the iPad, turn off iTunes Match then launch the Music app and let the contents clear out. Power cycle the iPad for good measure, then re-enable the service once all the tracks in iTunes have been processed.

After connecting my Apple TV this morning, I have no sound. It is hooked up to play through my television speakers. Any ideas on how to get sound? Also, I tried hooking it up through my surround receiver, but could not get it to come up on my ty screen.

After connecting my Apple TV this morning, I have no sound. It is hooked up to play through my television speakers. Any ideas on how to get sound? Also, I tried hooking it up through my surround receiver, but could not get it to come up on my ty screen, what can I do to correct this problem?

Have you tried adjusting the "Audio Out" and the "Dolby Digital" settings in settings > audio and video? It may be worth trying several combinations of these settings, although typically it is the "Dolby Digital" setting that causes most problems for users.
Also make sure that you have correctly mapped the input port on your sound system to the output, if you are unsure about how to do this, refer to the manual that came with your sound system.
Have you tried playing various content sources (i.e. podcasts, music, iTunes Store video, other video etc), do you have the same problem with all types of content? If you use optical you might also check that you can see a red light at the end of your optical audio cable. Is your optical audio cable plugged straight into your sound system, or does it go through a switch or other device?

I am trying to open PDF files from safari, but when I click on them they open in a separate window and the information is encrypted. Any ideas on how to get them to open them in Adobe? Any help please!

I am trying to open PDF files from safari, but when I click on them they open in a separate window and the information is encrypted. Any ideas on how to get them to open them in Adobe? Any help please!

The pdf is loading as html code. If you save it, it will download as :
605124.pdf.html
Change the extension to .pdf
And it opens and works perfectly, I just tested it:
Use this link to download it automatically:
http://saladeaula.estacio.br/arquivo.asp?dir=00/1020624/605124.pdf&num_seq=59828 4

Although my ipod shows the number of steps, calories, and time, it no longer is saving it to the history. also when I open the history it takes me to May 2010 instead of the current date. Any ideas on how to get it to start recording the history again?

Although my ipod shows the number of steps, calories, and time, it no longer is saving it to the history. Also when I open the history it takes me to May 2010 instead of the current date. Any ideas on how to get it to start recording the history again?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
The missing apps could have been done by setting the Restrictions that can hid those apps. If the backup was made with those retrictions set the the Restrictions are also restored.
Thus, if you get it to work restore to factory settings/new iPod, not from backup
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

I am having problems with the Preview application. When I try to use it to open a pdf document it gets hung-up and I have to select force quit to close it. Any ideas on how to resolve this problem? Thanks for any help

I am having problems with the Preview application. When I try to use it to open a pdf document it gets hung-up and I have to select force quit to close it. Any ideas on how to resolve this problem? Thanks for any help

Can you open the Preview program without loading a file, like by itself?
If it doesn't load then I suspect a corrupt Preview preference file.
Deleting the System Preference or other .plist file
Can you open other files with Preview, like jpg's and images?
How about other PDFs? or is it just that one you have downloaded?
Run through this list of fixes
Step by Step to fix your Mac

I-photo: I used 2 cameras to take pictures on a trip --- i have put the pictures from both cameras into an album --- when i click on view and then sort by date, the pictures do not sort by date --- any ideas on how to get the pics sorted by date?

I-photo: I used 2 cameras to take pictures on a trip --- i have put the pictures from both cameras into an album --- when i click on view and then sort by date, the pictures do not sort by date --- any ideas on how to get the pics sorted by date?

Select all the photos that you need to change, then click the "Photos" menu and choose "Adjust Date and Time".
If you add a year, it will adjust all the photos that you selected by adding a year (so if you accidentally select one of the photos that already has "2012", that will change to "2013").

I accepted/installed an update for iMovie and it turns out that this version is not compatible with my graphics card. So now I can no longer open or use iMovie. Any ideas on how to get around this - how to revert to the previous version.

I accepted/installed an update for iMovie and it turns out that this version is not compatible with my graphics card. So now I can no longer open or use iMovie. Any ideas on how to get around this - how to revert to the previous version??

Look in your Applications folder. If your system behaved as expected, you should have an iMovie 9.0 folder in your Applications folder. Apple moved the old version there as even they suspected the new versions was a train wreck.

HT201272 Hi guys...I have just got a new computer and want to get my library back up and running on it. However I seem to be missing some of my iTunes music purchases. Any ideas on how to get them back? They show up on my ipad but not my actual itunes acc

Hi guys...I have just got a new computer and want to get my library back up and running on it. However I seem to be missing some of my iTunes music purchases. Any ideas on how to get them back? They show up on my ipad but not my actual itunes account.

Hello there, Capricious13.
There are great pointers in the following Knowledge Base article. Depending on where you see the content and where you want to get it to, this should guide you to putting it in the right place:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D.

I keep getting a blue line under text in e mail signatures, its not a hyperlink. Any ideas on how to get rid of it?

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