I keep getting a error message when I open iTunes asking me to reinstall the 64 bit version. I have reinstalled but still get the message.
When I open iTunes I keep getting a error message asking me to reinstall iTunes 64 bit version. I have reinstalled but still get the message. Does anyone know a fix for this?
This is obviously a problem apple! Please look at your community boards and see that a number of people have issues with the latest update and sort out.
I have tried a number of times to install the update and have failed getting the same message as you. Tried with the 32 bit instead & no luck. Ive come on here to see if anyone else has a solution & found we all have the same problem. Someone else tried the old uninstall reinstall trick to no avail. Please sort this out apple!!
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how do i uninstall and reinstall itunes?
Go to http://www.apple.com/itunes/download and download the latest copy of iTunes from there.
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Hello wilsona1234,
Sorry for the trouble. What is the exact detection from Norton for the installation file? Did you download itunes from the legitimate Apple web site? What is the error you are referring to?
Thanks,
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I have a new iPhone 5s. When I try to sync it with my iTunes account it is unable and advises to update iTunes to version 11.1. Whn I attempted this iTunes advised that the current version I have (10.6.3) is the most up to date!
If you're on a Mac, you need to upgrade it to Mac OS X 10.6.3 and then 10.6.8, which requires that it has an Intel CPU and at least 1GB of RAM.
(100999) -
I updated my Macbook Pro to Yosemite this morning, (it took almost 2 hours!), and now iPhoto tells me it's incompatable with Yosemite and I need to download the latest version. I've done that 3 times now and restarted twice, (just in case) and I still get the same message, incompatable...download the latest version of iPhoto.
Frustrating as ****!The "latest" version is a bit ambiguous. The App Store may be only showing you the latest version you bought, not the most recent version.
Which version did you download?
You need to install iPhoto 9.6 and launch this version. If you previously have been running a version of iPhoto 8.x.x., you cannot update, but need to buy the upgrade to iPhoto 9.6 from the "Featured" tab of the App Store..
Then launch iPhoto from the Applications folder. The Dock icon may still be tied to the older version.
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Errors 3000-3999 (3004, 3013, 3014, 3018, 3164, 3194, and so on): Error codes in the 3000 range generally mean that iTunes cannot contact the update server (gs.apple.com) on ports 80 or 443.
Update to the latest version of iTunes.
Verify the computer's date and time are accurate.
Check that your security or firewall software is not interfering with ports 80 or 443, or with the server gs.apple.com.
Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
An entry in your hosts file may be redirecting requests to gs.apple.com (see "Unable to contact the iOS software update server gs.apple.com" above).
Internet proxy settings can cause this issue. If you are using a proxy, try without using one.
Test restoring while connected to a known-good network.
MY suggestion would be to try to create a new user on your computer, make sure your fire wall is turned off, make sure your using the cable that came with the device, make sure theres nothing else plugged in, such as camera, printer, mouse and keyboard are fine, and make sure your anti virus is turned off -
I have an iPhone 4S,7.1.1, and my MacBook Pro is still running 10.6.8, waiting to update to Mavericks as soon as I have some down time. My phone won't sync with my computer. I am getting an error message (-50). ITunes is also asking me if I want to sync my Podcasts, etc. with my computer when I first open it. I am assuming part of the issue is that I have 2 Apple ID's. One for my computer (this one), and another for my phone and iPad. Can I merge these identities? It this my problem or is there an incompatability between 10.6.8 and the new 7.1.1 OS on my phone?
Hey Janice Lucoff,
Thanks for the question. It sounds like you are experiencing issues backing up your iPhone 4s in iTunes, which is causing issues finishing the sync of your device. The following resource should help resolve your issue, as it refers to the exact error message you described:
iOS: If you can't back up or restore from a backup in iTunes
http://support.apple.com/kb/TS2529
Thanks,
Matt M. -
upgrade says firefox is open when it isn't, preventing me from overwriting/replacing older version/icon
For an unofficial Firefox 4 compatible version that runs on Mac OS X 10.4.11 or Mac OS X 10.5.8 (PowerPC) you can look at:
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Error message when I open itunes what can I do?
Everytime I try to download itunes, quicktime kept getting corrupted or everytime I opened it a message saying "iTunes has encountered a problem and needs to close. We are sorry for the inconvenience" would pop up and then it would never open. I really want to change the music that's on my ipod. What shall I do? Ive tried deleting everything and starting again but some of it won't delete so I dont know what to do. I think it is someting to do with quicktime it just stopped working a couple of years ago and i can't fix it. when I click on quicktime the same message comes up for itunes the code looks somthing like this "EventType : BEX P1 : QuickTimePlayer.exe P2 : 7.55.90.70
P3 : 49010a8b P4 : QuickTimePlayer.exe P5 : 7.55.90.70 P6 : 49010a8b
P7 : 0000130d P8 : c0000409 P9 : 00000000". Can anyone help?
Message was edited by: Rosie.Msoadfan78
You need to answer the questions in my first post.
It is important to remove incompatible programs if you have them.
When you get that fatal error uninstalling quicktime, it is best to remove all the iTunes related programs and do an installer clean up on any that do not uninstall.
Here is a method:
Download a fresh copy of iTunes and the stand alone version of Quicktime (the one without iTunes)
http://www.apple.com/quicktime/download/win.html
http://www.apple.com/itunes/download/
Download and install Microsoft Installer cleanup utility, there are instructions on the page as well as the download. Note that what you download is the installer not the program – you have to run it to install the program.
To run the program – All Programs>>Windows Install Cleanup
http://support.microsoft.com/kb/290301/
Now use the following method to remove iTunes and its components:
XP
http://support.apple.com/kb/HT1925
Vista
http://support.apple.com/kb/HT1923
*If you hit a problem with one of the uninstalls don't worry*, carry on with the deleting of files and folders as directed in the method.
When you get to deleting Quicktime files in the system32 folder as advised in the method, you can delete any file or folder with Quicktime in the name.
Restart your PC.
Run the Microsoft Installer Cleanup Utility. (Start > All Programs > Windows Install Clean Up)
Remove any references you find to the programs you removed - strictly speaking you only need to worry about those programs where the uninstall failed.
If you don’t see an entry for one of the programs that did not uninstall, look out for blank entries or numeric entries that look like version numbers e.g. 7.x for Quicktime or 1.x for Bonjour.
restart your PC
Install the stand alone Quicktime and check that it works.
If it does, install iTunes. -
I just donloaded the newest verion of iTunes. Now when I click on my short cut I get an error message "This copy of iTunes is corrupted or is not installed correctly. Please reinstalliTunes.
How do I get back into my account and retrieve my itune library?Let's try a repair install of iTunes.
Restart the PC first.
If you're using Vista or 7, now head into your Uninstall a program control panel, select "iTunes" and then click "Repair".
If you're using XP, head into your Add or Remove Programs control panel, select "iTunes", and click "Change". Select "Repair" and click "Next" as per the following screenshot:
Can you launch your iTunes now? -
Have leopard but still get Cannot Submit Batche error message in Compressor
i get the "cannot submit batch unable to connect to background process" error message. Some posts attribute this to a Tiger anomaly but it has happened to me after i went to 10.4.10--though i had not used my DVDSP2 in several months.
Any suggestions appreciatedSounds like your compressor preferences are trashed. You can try getting your old compressor preferences before you installed leopard.
leopard keeps some of the old file from you previous system.
I forget what the name of the folder is but its something like previous versions in your main directory. From the previous system folder navigate to your old
compressor settings. users>yourname>library>application support>compressor.
copy those files from you previous system folder and move them the new compressor files location that can be found under you username NOT IN THE PREVIOUS SYSTEM FOLDER.
You can also try moving your present compressor settings to the trash (DO NOT EMPTY)and rebooting then launching compressor. You might get prompted to reinstall compressor from disk or website file.
There also used to be a way to download just compressor from apples website.
If all that doesn't work. DO A CLEAN INSTALL final cut likes that better then upgrades.
Back up and do a clean build.
Back up old content to other HD then OS is on.
Reformat OS HD
Reinstall OS
Reinstall FCP (long time).
FCP will be happier that way.
HOPE IT HELPS. -
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Error message when i open itunes
Hello,
Can anyone help me with this? I get this error message every time I plug my ipod in and open itunes. Also the do not disconnect message flashes constantly and will not go away. I've tried everything the website and the message boards suggest. I'm not that technologically savvy, so I am doing everything I can. I've already uninstalled and reinstalled itunes and updated and restored my ipod. I don't know what to do. Here is the error message:
\itunes_control\itunes\itunesDB is corrupt and unreadable, run chkdsk utilityHello there,
Are you sure the message doesn't say "ipod_control"...?
There's an Apple KB article on this issue:
http://docs.info.apple.com/article.html?artnum=300554
You'll want to Restore your iPod using the latest iPod Updater...
Kind regards,
Gopha. -
I am getting error 13010 when I open iTunes? Help!
My computer is up to date with software... I was using iTunes the other day in the iTunes Store and the application shut down on me and I restarted everything... Now everytime I try to open iTunes I get "Error 13010".
Does anyone know what is going on and what to do to fix this?What does the error message say? (Precise text, please.)
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Could not initialise the application's security component. The most probable cause is problems with files in your browser's profile directory. Please check that this directory has no read/write restrictions and your hard drive is not full or close to full. It is recommended that you exit the browser and fix the problem. If you continue to use this browser session, you might see incorrect browser behaviour when accessing security features.
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#Go to [http://www.mozilla.com/en-US/firefox/fx/?ref=logo Download Firefox 4.0] and download a fresh installation file to the desktop.
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#After you complete the installation, go to the [http://www.mozilla.com/en-US/plugincheck/ Plugins Check] page and update those if necessary.
Adobe issued a [http://www.adobe.com/support/security/advisories/apsa11-02.html Zero Day security warning] for Flash, Acrobar Reader etc., the other day, so expect a patch for those to be released shortly.
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