I keep getting a message "cannot send mail" a copy has been placed in your outbox. The recipient was rejected by the server because it does not allow relaying
I keep getting a message "cannot send mail" a copy has been placed in your outbox. The recipient was rejected by the server because it does not allow relaying. How can I fix this error so I can send emails.
The issue definitely sounds like your Outgoing/SMTP settings need to be changed. Simply set them to the proper settings for your provider as was suggested above.
I found this link for Knology: http://support.knology.net/content/email.setup.cfm
The SMTP settings can be edited on the iPad/iPhone by going to Settings--> Mail, Contacts, Calendars, edit the account having trouble, click the Account, then at the bottom is the SMTP server info, click on it to edit it further.
It should allow you to edit the primary smtp server and let you enter all the good stuff as you see in the Knology link above.
Some providers require you to register your account on their service like AT&T.
Similar Messages
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"Cannot send mail
A copy has been placed in your outbox. The recipient was rejected by the server because it does not allow relaying."
How can I fix my email? Now when I try to send an email I get the above message. It was working for months now it just quit on my ipad2, (but it still works on my iPad1 not updated to 5.0 operating system)? Help!?
Thanks,Try going into the account's outgoing SMTP server settings, and if they are not already filled in add your account id and password to the outgoing settings : Settings > Mail, Contacts, Calendars and then select the account the account on the right-hand side and go onto into it's SMTP server settings
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when I respond to the email message I get the following: Cannot Send Mail -- A copy of this message has been placed in your Outbox. The recipient "[email protected]" was rejected by the server?
when I respond to the email message I get the following: Cannot Send Mail -- A copy of this message has been placed in your Outbox. The recipient "[email protected]" was rejected by the server?
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I updated to 5.0 today.
Now, when I try to email from my phone, I am block, thwarted, rejected by the following message:
Cannot Send Mail
A copy has been placed in your Out Box. The recipient (enter email here) was rejected by the server.
This happens with my business address. Receiving works.... sending doesn't.
My SBC Global address on this same phone is fine...receiving and sending.
What to do? I'm stressed.
RayHi,
I had the same issue on my iPhone 5S. My internet/email provider told me to uncheck (turn off) USE SSL under Mail settings, and it worked perfectly for me. -
When forwarding mail this is what i get
Cannot Send Mail
A copy has been placed in your Outbox. The recipent _________________(email address) was rejected by the server because it does not allow relaying.
Never had this problem before so not sure whats going on. Appreciate any help out there.Sounds like there is something wrong with your SMTP server. Try going into Settings>Mail, Contacts, Calendars>select the email account in question, go to the Outgoing server (SMTP) and check the settings. It may be you do not have a username and password in one of the areas. The phone may say optional in a couple, but it is usually mandatory. You can also try a reset on the device, hold the sleep/wake and home buttons together until you see the Apple logo and then release. If neither of these work, then you will need to delete the account, then delete the SMTP server, then add the account back, ensuring you use your username and password everywhere, even when it says optional.
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when replying to an email I get a response that teh recipient was rejected by teh server because it does not allow relaying, what is this from?
reset the phone
reset network setting
remove and re add the account -
A copy has been placed in your outbox. sending the message content to the server failed
all of the sudden my phone wont send emial but will receive them. I have tried everything suggested as far as turn on/off, delete acct and set it up again and nothing seems to be working. Can someone help me please?? the error message i receive is "a copy has been placed in your outbox. sending the message content to the server failed"
I think what happened to me was that my yahoo account was compromised by http://thenextweb.com/insider/2013/01/07/yahoo-mail-users-hit-by-widespread-hack ing-xss-exploit-seemingly-to-blame/
Yahoo responds to these reports at the end saying they fixed the issue. I think what that my mobile yahoo mail was somehow blocked by yahoo because that was the device that i logged into right before (the hacker) blasted all of my inbox. That is the only thing I can think of. Exactly 24 hours later I was able to send email. I did figure out that for the iPhone 4gs you can go into your settings and yahoo mail and change the outgoing server from yahoo to gmail if you have gmail set up on your phone and that will allow you to send from yahoo through gmail. I also sent a feedback form to yahoo, that is the only way to contact them, and have heard nothing. There is nothing about this on their support site. So let us know if after 24 hrs you are magically able to send. Yahoo really should use that log in history where they can see that a log in has occurred from a strange IP to block that and warn the user. My log in history right before this happened went: home IP in the US, home IP, homeIP, home IP, Morroco, home IP, home IP, etc. So it is blatantly obvious. My little software company can block IP's, I know yahoo can. -
I can no longer send mail....today I cannot get mail..., I can no longer send mail....today I cannot get mail...a message pops up that says:A copy has been placed in your outbox.Sending the message content to the server failed....any help?
How long has it been going on? I've had my yahoo mess up and if i wait a bit it resolves itself. Yahoo is doing something with their servers and it messes with your mail if your mail happens to be on one of those servers.
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iPhone 4S. My e-mail service provider is Embarq. I am receiving e-mails, but I cannot SEND/REPLY to e-mails. I get message that recipient was rejected by the server because it does not allow relaying. Any suggestions.
Problem has been solved thanks to a posting by AmberDrivingKendal on 5/15/11. More Like This section was a great help.
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I can't send mail from my iPad apps, I just get the error message, 'The recipient… was rejected by the server because it does not allow relaying.' Does anyone know what this means and how to fix the problem.
iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Using a POP account with multiple devices
http://support.apple.com/kb/ht3228
iOS: Adding an email account
http://support.apple.com/kb/HT4810
iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account
http://support.apple.com/kb/ht1694
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
How to Sync Contacts with Your iPad Using iTunes
http://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.html
iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
eMail Groups - You can use a third party app that many users recommend.
MailShot - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
Group Email - https://itunes.apple.com/us/app/group-email!-mail-client-attachments/id380690305 ?mt=8
iPad Mail
http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
Cheers, Tom -
when trying to send emails on my Iphone i get the message
email rejected by server because it does not allow relaying
can anyone help me with this problemGo into Settings>Mail, Contacts, Calendars>your account>Outgoing mail ServerSMTP>Primary Server then turn Server ON and fill in both User Name +Passwordunder Outgoing Mail Server.
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When trying to send E-mail via AOL i get the message "rejected by the server because it does not allow relaying" I have checked settings as per answers to similar question
From which account does the email not send? When sending from an account, the iPad will first try to use the aoutgoing server for that account. If it can't it will try the other accounts listed.in the setting on the iPad for that account. It soulds like the server for the account is not working and that the alternate server is resjecting the messag since it did not originate ffrom the account associated with that server, That is to prevent sending spam.
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When I try to send an email I get the message rejected by the server because it does not allow relaying. I have sent mails for months with no problems but has started to be recoccuring. Can anyone help please as its pointless having email on my phone otherwise :-( as i have to wait till i log on at home to respond.
thanks
Alisonhttps://discussions.apple.com/message/16832350#16832350 follow the link user was having same problem. Solution was given.
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My CEO has an ipad2 and I set it up w/ AOL. She cannot send any email via her AOL account from her iPad. She gets a message that says "A copy has been placed in your Outbox. Sending the message content to the server failed." We've tried it on wifi and on 3G (Verizon version). I've removed the account and added it, I've tried setting it up as an IMAP account vs. using Apples standard AOL mail setting and nothing seems to work. The SMTP settings are smtp.aol.com, port 587. I've tried adding an alternate server/smtp, but I haven't been able to find anything that works. Any advice or other people having this issue? It works fine sending an email from her aol web mail. And unfortunately, having her sign up for a gmail account is not an option. Thanks
Interesting. Firstly I have been on AOL since the early 90s with no current intention to switch as my primary personal email account.
I have two email accounts on my iphone - AOL and my email from my business website. I deleted both and then recreated first the business account and then the AOL account. Same error. Then I wasn't sure what you suggested but I turned off the AOL SMTP server and selected the business email SMTP server by turning it on with the same result. I still get the error "A Copy has been placed in your Outbox. Sending the mssage content to the server failed."
Perhaps this problem will get fixed by IOS 6. AOL will not talk to me unless I pay and Apple says its not their problem. So for the time being I use the AOL web interface in the iPhone's Safari to send emails from the phone. -
I set up my work e-mail account on my iphone 4S. When I try to send an e-mail message from my phone, an error message occurs "Cannot Send Mail" - "recipient was rejected by the server because it does not allow relaying". What does this mean and how do I correct it?
Get the correct mail server settings from your IT department.
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