I keep getting a pop-up which says "unable to purchase". I am also unable update any apps. I think they are related. How do I correct this?

I keep getting a pop-up which says "unable to purchase". I am also unable update any apps. I think they are related. How do I correct this?

Go to apple.com then, sign in to your account.  After that enter your security questions then try again.

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    Hello,
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    CD Driver 2.2.3.0
    CD Driver DLL 2.1.3.1
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    Apple Mobile Device Driver 1.63.0.0
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    I recently got the new iPhone 5c I used icloud to back everything up from my 4s to my new 5c.  Now, I keep getting a pop up that says Continue Restoring?  (This iPhone has not been backed uprecently because it has not finished being restored. Would you like to finish downloading any remaining purchases and media before backing up, or delete them along with any app date?)
    I seleted to finish downloading because I didn't want to lose anything.  It still will not finish downloading and I have tried this several times.
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    The following Knowledge Base article offers up an explanation of what you're error signifies:
    iCloud: Understanding Backup alert messages
    http://support.apple.com/kb/TS4576
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    http://support.apple.com/kb/TS4036
    How do I restore an iCloud backup if my device is already set up for use?
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    Go to Settings > iCloud > Storage & Backup > Manage Storage, then tap the name of your device to view a list of iCloud backups.
    Check the date of the backup you want to restore, because you'll be restoring only what iCloud backed up on that date.
    After confirming that an iCloud backup is available, follow these steps:
    Connect your device to a power source and make sure that it is connected to the Internet via Wi-Fi.
    Follow the instructions for restoring your iOS device from an iCloud backup, which include making sure that your device is using the latest version of iOS.
    If the issue persists, then I would troubleshoot Wi-Fi using the following article:
    iOS: Troubleshooting Wi-Fi networks and connections
    http://support.apple.com/kb/ts1398
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

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    All of a sudden I keep getting a pop up that says this song can't be played because I tunes cannot find the file...Over 11,000 songs can't be played ....I really don't want to transfer all the songs over again...Please help...Thanks

    Someone please reply cuz I have the same problem. Help Thanks.

  • I keep getting an error message which says at the top Flash Player Plug in App error _11_9_117.exe.

    I keep getting an error message which says at the top Flash Player Plug in App error _11_9_117.exe. In the lower part of the message, it says "exception unknown software exception (0X0000710 occurrred int the application 0X7780a389. What does this mean and how can I get rid of it?
    Longhorn

    I keep getting an error message which says at the top Flash Player Plug in App error _11_9_117.exe. In the lower part of the message, it says "exception unknown software exception (0X0000710 occurrred int the application 0X7780a389. What does this mean and how can I get rid of it?
    Longhorn

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    I can't start Facetime. Keep getting a pop-up window saying that "an internal FaceTime error occured. There was a problem with FaceTime.
    You need to quit and open FaceTime again". I keep retrying to open and keep getting the same message over again.

    @ reichard
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    ipod touch cannot be updated or restored. getting a pop up which says 'the device isn't eligible for the requested build'. How do i restore?

    Error 3194, Error 17, or "This device isn't eligible for the requested build" - Apple Support

  • TS1315 when trying to download photos  from my digital cameras I keep getting the message that pics can't be downloaded because of an unrecognizable format. It shows that they are all jpeg files. One camera is a Canon, the other a Panasonic.

    when trying to download photos  from my digital cameras I keep getting the message that pics can't be downloaded because of an "unrecognizable format". It shows that they are all jpeg files. One camera is a Canon, the other a Panasonic. I have had these cameras for a few years and have never had a problem downloading.

    I am having the same problem which has happened very infrequently before. Generally it's one photo and happened when my battery died.
    However today I tried to download six photos.
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    However following this sequence of events, I've determined it's not the hub, but still don't know what is causing the problem.
    (1) Put a fresh battery in the camera - same results
    (1.5) Used a different port in the new hub - same results
    (2) Put the card in the card slot in the back of my iMac - no problems except that one image I knew about last week. The six new images imported.
    (3) Tried again using the cable - still same error
    (4) Changed cables - my husband has the same camera - still same error
    (4) Put the card in his camera with his cable - still same error
    (5) Put the card in a card reader and used the same slot in the new hub - no problems - same one wouldn't import but message that there are no new photos to import.
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    Not the hub
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  • I keep getting the incoming messages bar appearing under mail activity and then all my old emails start to enter inbox. why and how do i stop this and permanently delete these emails?

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    Maybe this will help:
    https://discussions.apple.com/message/21026706#21026706

  • HT204053 I cannot log into iCloud using my Apple username and password.  I keep getting an error message that states "CANNOT SIGN UP - The Apple ID is valid but is not an iCloud account."  How do I fix this?

    I cannot log into iCloud using my Apple username and password.  I keep getting an error message that states "CANNOT SIGN UP - The Apple ID is valid but is not an iCloud account."  How do I fix this?

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  • HT1420 When I try to connect to itunes match, I get an error message that says "We could not complete your iTune Store request.  An unknow error occurred (4001).  How do I resolve this issue?

    When I try to connect to itunes match, I get an error message that says "We could not complete your iTunes Store request.  An unknown error occurred (4001).  How do I resolve this issue?

    I purchased iTunes Match several days ago and I am getting the following error when I try to allow iTunes Match to run.  Please advise how to fix this:

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    My iPad 3 Will not update ils apps.. They are there but I can't open them... I have Internet .. It just says not available right now.. It's been 3 days????

    Quick update, the duplicate of the comic-con episode downloaded succesfully, and so has the first episode of Supernatural season 8. Blue dots appear to their left in the library.
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    About 3 hours ago I downloaded some stuff off itunes. However in the last hour I cant seem to sign in or buy anything off itunes and I keep getting an error message that says that the network connection timed out and I should check the connection and try again. But this still doesnt work. Im in Australia. Anyone else finding the same thing?

    Judging by other posts yes, and it looks like it's affecting a number of people/locations e.g.
    https://discussions.apple.com/thread/3343897?tstart=0
    https://discussions.apple.com/thread/3343810?tstart=0
    https://discussions.apple.com/thread/3343829?tstart=0

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    But sometimes, nothing I do will convince the program that my OWN email I wish to send is NOT spam! The person I am sending it to is EXPECTING it and waiting for it!! Why won't it send? Why does it think I am sending spam?!
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    the exact message that pops up is and alert:
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