I keep getting a prompt for an updater program but when I try to download it just keeps running a message that it's trying to connect with website but never does.
That's it - what more can I say?
If there are problems with updating then best is to download the full version and uninstall the currently installed version.
Download a fresh Firefox copy and save the file to the desktop.
* Firefox 4.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Uninstall your current Firefox version.
* Do not remove personal data when you uninstall the current version.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder] and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
See also
* http://kb.mozillazine.org/Software_Update (Software Update not working properly)
Similar Messages
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HT201272 I keep getting an error saying the file is corrupted when I try to download a purchase
I am trying to download a song I purchased from the iTunes store and I keep getting an error stating the file is likely corrupted and to try again. I have the latest iTunes version on my Windows7 machine. Any help would be great.
I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not downloading properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
(Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.) -
My ipad connects to wifi for email but when I try to download a game it says the game is 100mb and has to connect to wifi to download? It also won't connect to icloud to download photos?
It's trying to download when you are connected via cellular. Turn cellular Off and then connect via wifi.
Cheers, Tom -
I keep getting an error (for twelve updates), when trying to update CS5 Master Collection. I used chat, and was told to come here.
update directly, http://www.adobe.com/downloads/updates/
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I use 2 accounts, one for work and one for personal.
I have Microsoft Office, in my applications, and I can find it in my work user account, but when I try to open it, it keeps doing start up for Auto updates. and wont open the application. It works fine in my personal (Admin) account which is where I did migration when I bought the laptop. And I've looked on here for similar problems, and everyone says if it's in your applications it should work, but I can't open mine.
Anyone know what I can do?Go to the main Library folder and look for a folder called Application Support / Microsoft.
There are a few folders in there, and you may have to do some digging. In one of them (mine is called MAU2.0), there should be a file called Microsoft Autoupdate. Open it.
It looks like this:
check the button for manual updates.
That should let you open the apps without triggering an automatic update. -
I am trying to load iTunes and keep getting a error 126 and reinstall program. I have uninstalled and reinstalled twice and keep getting the same error message. How can this be resolved?
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
downloaded Appleworks 6.2.9 for Mac Updater-2.sim but when i try to open the file i receive the message "legacy image should be updated". what does this mean and/or entail?
Mavericks is not recognizing the .smi extension - on my Mac it thinks it's a RealPlayer document. You are not going to be able to do anything with this - it requires AppleWorks to be present to be updated, and you can't run AppleWorks on Mavericks (other than by the rather roundabout process of installing Snow Leopard Server in Parallels and installing AppleWorks on that, as described here).
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when i try to download itunes i keep getting the error message " Service 'Apple Mobile Device' (Apple Mobile Device) Failed to start. Verify that you have sufficient privileges to start system services. Can someone help?
Hey craiglarkin,
First, I would try following along with the steps in this link:
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/TS1567
If you end up having to remove and reinstall iTunes and AMDS, make sure to follow the steps closely, including the order in which you uninstall.
Welcome to Apple Support Communities!
Have a great day,
Delgadoh -
I am trying to download a document which requires me to have Adobe Reader, which I do; however, it keeps asking me to install the Reader program. When I try to do that, I keep getting a message that I have a more functional product installed. Regardless, I cannot open the document that i need and it is urgent that i complete it and send it in. Please help.
Use this link Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs
When you have downloaded it, then clean out the old adobe reader and then try to install the latest one, i had to do this about a week ago and it solved the problem.
Regards -
When I try to download Photoshop, I keep getting the message: "We are experiencing some issues, please try again later, if the problem persists, contact Customer Support". It's persisting.
try now. adobe.com just went through 24+hrs of website issues.
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Do I have to buy Acrobat before I can get Adobe Reader? I have an ID and password for Adobe, but when I try to download Adobe Reader it asks me for a password I don't have.
vivianp45768349 wrote:
I don't have a system. It's my personal computer.
You do. Your system is either Windows or Mac (or maybe a couple of other less popular choices) and a version of one or the other.
When you set up your machine, you were asked for an administrator user name and password. You need both of these to install software. -
I am upgrading from iPhone 3 to 5. I have backed up my 3 on iTunes. I keep getting an error when I try to download all info to the 5. The error says I have disconnect my phone but I haven't. Happened multiple times. Any help would be appreciated.
Are you running iTunes 11.0.1 (current version)? If not, get it at http://www.apple.com/itunes
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I have a Dell Inspiron 1545 and I can't download Adobe flash or Adobe acrobat reader, when I try to play my games it says update flash and when I try to download it the screen comes up blank
Try the offline installers:
Flash Player for ActiveX (Internet Explorer)
Flash Player Plug-in (All other browsers)
For Adobe Reader: http://get.adobe.com/reader/enterprise/ -
My friend just sold me her ipad she got Jan 2013. The software says its up to date with iOS5.1.1, but when i try to download certain app it tells me I need to update to iOS6.0 or later but when i go to the setting there are no updates. so how do I add these apps? The person i bought it from doesnt know what generation becuase it was a present to her.
The way you download older apps for the older, original iPad 1, as I understand it, is if you have iTunes installed on a computer, you purchase / download the new, current app, in the iOS App Store in iTunes on your computer. Then, go back to your iPad and go to the App Store app on your iPad and find the same app there and download it.
When You select app to update/download, a message pop-up window appears asking if you want to download the last compatible version for your device (if one still exists ) tap OK and that should be it. -
I got an 15 dollar iTunes card for Christmas. I took a picture of the card code to redem the card I accomplished that but when I try to download an app that cost money it asks me two security questions that I forgot the awnsers to. Than I click the forgot security questions than it sends it to my email but that's the problem I do not get any email.
You need to ask Apple to reset your security questions; ways of doing so include clicking here and picking a method for your country, and filling out and submitting this form.
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