I keep getting an error message that I have an invalid security code when trying to make purchased in itunes. But my security code and billing info are valid. How do I rectify this problem?

Did you ever get an answer to this? Im having same issue now! So frustrating!

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Getting an error message that unable to check for software update when trying to download new iOS 8.0.2 update ?? Can someone help ???

Getting an error message of unable to
check for software update when trying to update to
ios 8.0.2. Can someone help ??

Howdy there otss1979,
It sounds like you are unable to download the iOS 8.0.2 update either, over the air, or using iTunes. If you are updating the software on your phone in Settings > General > software update I would recommend starting with this article:
Resolve issues with an over-the-air iOS update
If you are using iTunes, I would use this article instead:
Resolve iOS update and restore errors in iTunes
If you are getting a specific error number, the following article will help you get that resolved:
Resolve iOS update and restore errors
If this does not resolve the issue, could you please write the error message you are getting word for word for me?
Thank you for using Apple Support Communities.
All the best,
Sterling

While trying to back up my iPhone i keep getting the error message that it cannot read the contents of my phone... It then directs me to restore it back to factory settings. Anyone know why this is happening?

I've used this same iTunes account multiple times to back up phones and restore them when I've gotten new devices. I have restored this device as well once before, but i want it as up to date as possible becuase I am getting the iPhone 6 tomorrow. I've run a diagnostics test and under the connectivity test its saying there is no iPhone found, as well as under the sync test. I've gone through all the steps and what the possible problem could be (un-installing and re-installing, making sure all the software is active and up to date on my computer and making sure everything is installed correctly and running properly) and I'm still getting the same error message. I'm out of options and idea. Please help!

Hey avitz99,
Thanks for the question. After reviewing your post, it sounds like the iPhone is not recognized in iTunes. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
iOS: Device not recognized in iTunes for Windows
Thanks for using Apple Support Communities.
Have a nice day,
Mario

I keep getting an error message that says MSVCR80.dll is not found. What should I do?

I keep getting an error message that says MSVCR80.dll is not found. What should I do?

iTunes for Windows: Missing MSVCR80.dll

HT4157 When I click "view account" I get an error message that says "SIM is invalid; please use different SIM." What next?

I am trying to activate a first gen iPad with WiFi and 3G. When I go to Settings, Cellular Data, and View Account to activate the iPad, I get an error message that says, "SIM is Invalid. Pleae use a different SIM."
There is a SIM PIN option, and when I click that it asks for the PIN. I don't have a PW for the SIM (the iPad was a slightly used gift, and none of the paperwork came with the iPad).
Any ideas on how to activate the iPAD?
Thanks!

Did you check your user name and password in Settings>Mail,Contacts,Calendars...tap your email account, tap SMTP, then tap the primary server name. Make sure the settings there are correct.

When my lightroom opens up I keep getting an error message that states, "Lightroom encountered an error whne reading from its preview cache and needs to quit" I have relaunched it a number of times and keep getting the same message.

when my lightroom opens up I keep getting an error message that states, "Lightroom encountered an error whne reading from its preview cache and needs to quit" I have relaunched it a number of times and keep getting the same message. Any thoughts on how to fix this?

You need to delete your preview cache and have Lightroom rebuild it. Cache location can be found here.
https://helpx.adobe.com/lightroom/kb/preference-file-locations-lightroom-41.html
Why And How To Clear Your Lightroom Cache - Lightroom Fanatic

Im trying to convert a PDF into an excel document and I keep getting an error message that reads "An error has occurred while trying to access the service". WHat am I doing wrong?

Im trying to convert a PDF into an excel document and I keep getting an error message that reads "An error has occurred while trying to access the service". WHat am I doing wrong?

it seems my subscription had expired so I signed up again.. It was still having trouble so I repeated the sign up process again.. Then it worked perfectly.. Unfortunately, I think I just subscribed twice and need to cancel one of them. Ugh. Such a pain when I'm trying to get this project completed. I'll be canceling at least one of the subscriptions in the morning. Adobe is not my favorite company right now. None of this was intuitive. And trying to get help was an absolute waste of an hour.
Regards,
Nathaniel
[removed by moderator]

I keep getting an error message that says "the ipod cannot not be synced""an unknown error occured (13019).

I keep getting an error message that says "the ipod cannot not be synced""an unknown error occured (13019). I am trying to put albums on to my ipod by dragging and dropping. I have it set to manually manage music and videos. The albums appear in the music section under Devices, but they don't appear on my actual ipod.
I have never had any problems doing this before, only in the last few days.

I am having the exact same issue as you are with my iPod nano. This started happening the same day after I updated the iPod software, so I wonder if it is a bug within the software that Apple needs to resolve. I dragged 3 playlists of new music from my iTunes over to my iPod and sometime while it was trying to add those songs, the error 13019 popped up. Another note, which may not be related at all, was that iTunes told me at some point during this process (I believe before the error notification, but I'm not sure and that may be helpful to know) that I did not have enough room on the iPod to copy all of the songs, but it would copy as many as it could. What is curious, like in your situation, is now all the songs it supposedly copied appear to be on the iPod under the Device->iPod->Music label in iTunes when it is plugged into my computer, the playlists in question are also showing up there, and it does indeed say my memory is full under the iPod's general tab in iTunes. However, when going through my actual iPod when it is not plugged in, none of those songs or playlists are anywhere to be found.
Anyways, all the established solutions to the 13019 error do not apply to this situation, as my iPod has always been set to manually managed so "unchecking" the Sync Music option under the Music tab of the iPod and rechecking it will not work because it was never checked in the first place. And voice memos are obviously not applicable since we are not talking about an iPhone failing to sync music.
Unless anyone can provide a new solution here, I may just have to take my computer and iPod up to the genius bar. Any suggestions would be appreciated.

I downloaded an album and one single song just fine and then bought a second song and I keep getting an error message that says, You don't have enough access priviledges. What can I do to download this song?

I downloaded an album and one single that I purchased just fine and then purchases another single and I keep getting an error message that says, You don't have enough access priviledges. What can I do to get this song? I am just going to have to ask for a refund and forget it?

What version of iPhoto do you have installed? Is if one of the versions shown as not compatible in this screenshot?
If it is then go to the App Store and download iPhoto 9.5. It will be free if you have an iPhoto 9 or later verson currently.
OT

I keep getting an error message that says "The administrator has set policies to prevent this installation" when I try to install iTunes. I have tried everything on the website.

I keep getting an error message that says "The administrator has set policies to prevent this installation" when I try to install iTunes. I have tried everything on the website. When i try to remove the components of iTunes I get the same message. How can I download iTunes?

Let's try something relatively simple. Download and save a copy of the installer to your hard drive (don't run the install on line and don't start the install just yet):
http://www.apple.com/itunes/download/
Now right-click on the iTunesSetup.exe (or iTunes64Setup.exe) that you downloaded and select "Run as administrator".
Does that go through any better for you?

I keep getting an error message that reads: There is a problems with this windows installer package A program required for this install to complete could not be run. Contact your support personnel or package vendor. How do I correct this problem.

I keep getting an error message that reads: There is a problems with this windows installer package A program required for this install to complete could not be run. Contact your support personnel or package vendor. How do I correct this problem. HELP !!!!!!!!!!!!!!

Try the following user tip:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows

I keep getting an error message that reads "to update application sign into the account you used to purchase it" I am trying to download Final Cut Pro X 10.0.9 I am signed in with the account that I purchased Final cut Pro X I don't have another acco

I keep getting an error message that reads "to update application sign into the account you used to purchase it"
I am trying to download Final Cut Pro X 10.0.9
I am signed in with the account that I purchased Final cut Pro X
I don't have another account I'm not sure what's going on

Welcome to Apple Support Communities
Open the Mac App Store and go to Purchases. Do you see Final Cut Pro X listed?
If so, open a Finder window, choose Applications in the sidebar and delete Final Cut Pro X. Then, go to the Mac App Store and download Final Cut Pro X for free.
If you don't see it in Purchases, see if it's hidden, and if so, unhide it > http://support.apple.com/kb/HT4928 If it doesn't work, contact with the Mac App Store support > http://www.apple.com/support/mac/app-store/contact

Trying to install flash player on a Mac. I keep getting an error message that I need to close Safari to continue, when Safari isn't open at the time. How do get past this impediment?

Trying to install flash player on a Mac. I keep getting an error message that I need to turn close Safari to continue. I don't have Safari open. How do I get past this impediment?

What Pat said:
Open Safari
From the upper-left of the screen, choose Safari > Quit Safari
You can now proceed with the installation.

I am having trouble downloading purchased songs to my iphone. I keep getting an error message that the song could not be downloaded. Why? How do I fix this?

I am having trouble downloading purchased songs to my iphone. I keep getting an error message that the song could not be downloaded. Why? How do I fix this?

Hello Dawnellk,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht2519
Previous purchases may be unavailable if they have been refunded or are no longer on the iTunes Store.
Best of luck,
Mario

HT204053 I cannot log into iCloud using my Apple username and password. I keep getting an error message that states "CANNOT SIGN UP - The Apple ID is valid but is not an iCloud account." How do I fix this?

I cannot log into iCloud using my Apple username and password. I keep getting an error message that states "CANNOT SIGN UP - The Apple ID is valid but is not an iCloud account." How do I fix this?

You are getting this message because you are attempting to create an iCloud account on a PC. You can only create iCloud account on an iOS device (iPhone, iPad or iPod Touch) running iOS 5 or higher, or on a Mac running OS X Lion (10.7.2) or higher. After creating your account on one of these devices you will then be able to sign into the account on your PC.

I keep getting an error message that I have an invalid security code when trying to make purchased in itunes. But my security code and billing info are valid. How do I rectify this problem?

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