I keep getting an error message that says "the ipod cannot not be synced""an unknown error occured (13019).
I keep getting an error message that says "the ipod cannot not be synced""an unknown error occured (13019). I am trying to put albums on to my ipod by dragging and dropping. I have it set to manually manage music and videos. The albums appear in the music section under Devices, but they don't appear on my actual ipod.
I have never had any problems doing this before, only in the last few days.
I am having the exact same issue as you are with my iPod nano. This started happening the same day after I updated the iPod software, so I wonder if it is a bug within the software that Apple needs to resolve. I dragged 3 playlists of new music from my iTunes over to my iPod and sometime while it was trying to add those songs, the error 13019 popped up. Another note, which may not be related at all, was that iTunes told me at some point during this process (I believe before the error notification, but I'm not sure and that may be helpful to know) that I did not have enough room on the iPod to copy all of the songs, but it would copy as many as it could. What is curious, like in your situation, is now all the songs it supposedly copied appear to be on the iPod under the Device->iPod->Music label in iTunes when it is plugged into my computer, the playlists in question are also showing up there, and it does indeed say my memory is full under the iPod's general tab in iTunes. However, when going through my actual iPod when it is not plugged in, none of those songs or playlists are anywhere to be found.
Anyways, all the established solutions to the 13019 error do not apply to this situation, as my iPod has always been set to manually managed so "unchecking" the Sync Music option under the Music tab of the iPod and rechecking it will not work because it was never checked in the first place. And voice memos are obviously not applicable since we are not talking about an iPhone failing to sync music.
Unless anyone can provide a new solution here, I may just have to take my computer and iPod up to the genius bar. Any suggestions would be appreciated.
Similar Messages
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I cannot play music from my itunes library. I keep getting an itunes message that says, “The song could not be used because the original file could not be found.” Is there a fix for this? Has this happened to anyone else? Is there a fix for this? Thank you.
Hello Turintest2,
I am having a similar problem. I have over 4000 songs giving me this error. I certainily don't want to go in one by one and find them. I know you wrote a script for Windows but I am a Mac user. Is there a fix for me? Here is the info on where the song is currently (used by doing the get info)
Here's a shot of my preferences:
Just FYI, I know that apparently iTunes is looking for this music in the trash. However, if I go here:
Then I find the music there as well. (Which is where it is in my preferences.)
Please help! I don't want to have to go through over 4000 songs and update them one by one. -
I recently reset my computer and copy my music from an external hard drive to my itunes library. When I click on a song to play i get an error message that says " the song could not be used because the original file could not be found". But when I have my external hard drive plug in the song will play with no problem. What do I need to do to play my music without having the external harddrive plug in ???????? Please help
Because the location for each song in your library is on your hard drive. If the hard drive isn't there, how can iTunes play it?
You'll have to move/copy the music from your hard drive to your computer's hard drive.
Basically, EASIEST way to do all this, if you don't care about your play counts, etc...
-Delete EVERYTHING from iTunes, so that your library is now empty.
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-Change your iTunes Media Folder Location to something simple, but on your computer. I use C:/iTunes. Make sure "Keep iTunes Media Folder Organized" and "Copy files to...." are both checked. You can close Preferences now.
-Now, drag and drop your music from your hard drive into your iTunes library. iTunes will automatically add the music to your library, as you would expect, and also creates a copy of each file to place into that iTunes Media Folder you just created.
Shouldn't have any more problems... -
When trying to add music to a slide show from my PC to TV through Apple Tv the photos are fine but I get an error message that says the music cannot be downloaded.
Because the location for each song in your library is on your hard drive. If the hard drive isn't there, how can iTunes play it?
You'll have to move/copy the music from your hard drive to your computer's hard drive.
Basically, EASIEST way to do all this, if you don't care about your play counts, etc...
-Delete EVERYTHING from iTunes, so that your library is now empty.
-Go to "Advanced" inside of the "Preferences" window, found in the "Edit" drop-down. You can also access Preferences by pressing Ctrl+, (Press Ctrl and the comma key)
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-Now, drag and drop your music from your hard drive into your iTunes library. iTunes will automatically add the music to your library, as you would expect, and also creates a copy of each file to place into that iTunes Media Folder you just created.
Shouldn't have any more problems... -
am trying to restore my Ipod touch 5 generation but I am receiving an error message that says your Ipod can not be restored you need your password I don't know my password so I don't know what to do. I have started the procedures 3 times but no luck till now
If it is asking for the screen-lock passcode then:
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
Otherwise follow varjak paw recommendation -
hi,am trying to restore my ipod but i am getting this message each time:the ipod could not be restored-an unknown error occured,what should i do?
Was the complete wording of the error message? Usually an error number or other information is also provided
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When I connect my iPod nano 7th gen. to my computer and open itunes, there is a message that says the iPod could not be detected. Does anybody know how to fix this issue?
1. Update iTunes to the latest version. Plug in your iPod. If iTunes still can't recognize it, then in iTunes in the top left corner click help> run diagnostics. On the box that comes up, check the last two things. Click next and it should identify your iPod.
2. Click on your windows start menu. Type in "services". Click on it and when it pops up, on the bottom of it click on "standard". Now Scroll down to find "Apple Mobile Device" Right click it when you see it and click on "Start". When it has started, close iTunes and replug in your iPod and it should show up.
3. Check the USB cable
4. Verify that Apple Mobile Device Support is installed
5. Restart the Apple Mobile Device Service and verify that the Apple Mobile Device USB Driver is installed.
6. If you just want to add some photos, songs and movies from computer to your devices, you can use an iTunes alternative to do the job.
7. Check for third-party software conflicts. -
So it's the little thin ipod with no screen...that has the usb thing and the landyard. Whenever I try restoring it it tries to restore and then a message pops up. There is an error that reads "The ipod cannot be restored. An unknown error has ocurred (1442)". The lights blink orange and green simultaneously...and it just won't restore. help?. I have literally tried restoring it like 10 times and nothing happens. When i connect headphones it does not hear and that little light think happens....which i had never seen happen before. I need to fix it. ....please help....if i take it to an apple store....will it cost alot to fix that?
reset utility should help...for mac
http://www.apple.com/support/downloads/ipodresetutility103formac.html
for windows
http://www.apple.com/support/downloads/ipodresetutility104forwindows.html -
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Hi, reagans3.
Thank you for visiting Apple Support Communities.
I see you are experiencing issues with iMessage. I am not sure what troubleshooting steps that you have processed; however, there are some additional steps in the article below that may help.
iOS: Troubleshooting Messages
http://support.apple.com/kb/ts2755
Cheers,
Jason H. -
When I try to play a movie I downloaded from iTunes on my apple tv, the error message I get says the apple tv is not authorized to play the movie. I reauthorized the computer to be sure it is authorized ( as per Apple advice).
Welcome to the Apple Community.
If this is the Apple TV 1, this is a new issue which started with any new protected content purchased after October 28.
You could de/re authorise your computer, disconnect and reconnect the library and resync your content, alternatively purchasing content directly from the Apple TV also appears to resolve the problem. -
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Press the "Check Now..." button.
In the resulting "System Integration" window, make sure that "E-Mail" is check-marked, and "Always perform this check when starting Thunderbird" is checked. Then click the "Set as Default" button.
If you have Windows 8 or 8.1, then there is also another step:<br>
Windows Control Panel: Programs: Default Programs: Set your default programs.<br>
Find "Thunderbird" on the left side, and click to select it.<br>
On the right side, click "Set this program as default".<br>
Then reboot the computer.<br>
If the problem still exists, then do a clean install of Thunderbird:
Certain Thunderbird problems can be solved by performing a ''Clean reinstall''. This means you remove Thunderbird's program files and then reinstall Thunderbird. Please follow these steps:
#Download the latest version of Thunderbird from http://www.mozilla.org/en-US/thunderbird/ and save the setup file to your computer.
#After the download is complete, close all Thunderbird windows (Click Exit/Quit from the menu button on the right).
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#** C:\Program Files\Mozilla Thunderbird\
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#*'''Linux:''' If you installed Thunderbird with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Thunderbird on Linux]]. If you downloaded and installed the binary package from the [http://www.mozilla.org/en-US/thunderbird/ Thunderbird Download Page], simply remove the folder ''thunderbird'' in your home directory.
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<b>WARNING:</b> Do not run Thunderbird's uninstaller or use a third party remover as part of this process, because that could permanently delete your Thunderbird data, including but not limited to, extensions, emails, personal settings and saved passwords. <u>These cannot be recovered unless they have been backed up to an external device!</u>
Please report back to see if this helped you! -
I am trying to move a file from a folder to another folder.
here is my code:
//storage of the all files
string[] folderContentNames = Directory.GetFiles(@"C:\Users\Jonah\Desktop\Test Pictures");
private void historyPictureBox_Click(object sender, EventArgs e)
destinationFile = @"C:\Users\Jonah\Desktop\Test Test";
File.Move(folderContentNames[1], destinationFile);
updateListBoxFileName();
updateImageBox();
each time I hit the bolded underlined part I get that error message.
if you need anything else just ask.
Thanks in advance,
Thor OrbHi Thor,
If you want to move a file from a folder to another folder, I think you could get the sourcePath and TargetPath. The code below shows a simple demo:
string[] folders = Directory.GetFiles(@"D:\Test\VSC#\01\WindowsFormsApp\WindowsFormsApp\Test");
string desFile =Path.Combine( @"D:\Test\VSC#\01\WindowsFormsApp\WindowsFormsApp\Test - Copy\"+Path.GetFileName(folders[1]));
File.Move(folders[1], desFile);
In addition, the link below might be useful to you:
# How to: Copy, Delete, and Move Files and Folders (C# Programming Guide)
>> The process cannot access the file because it is being used by another process
The message seemed that the file was opened in other process. Did you operate the file with other code?
I think you could check if the files and the folders were opened, and review your codes if they were used in other places.
If you have any further questions, please feel free to post in this forum.
Best Regards,
Edward
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Ya, Thanks I figured about the path and destation. yes I am using the file in another area, the file is an image jpg and I am displaying it in a picture box. Now I have been doing a little research I see a command called Dispose() and this is suppose to
release the handle on the image, but I can seem to figure out have to use it correctly.
using System;
using System.Collections.Generic;
using System.ComponentModel;
using System.Data;
using System.Drawing;
using System.Linq;
using System.Text;
using System.Collections;
using System.Threading.Tasks;
using System.Windows.Forms;
using System.IO;
namespace Scanned_Picture_Ogranizer
public partial class Form1 : Form
//storage of the all files
string[] folderContentNames = Directory.GetFiles(@"C:\Users\Jonah\Desktop\Scan Project Testing\Test Pictures", "*.jpg");
//List<string> folderContentList = folderContentNames.ToList();
private List<string> folderContentList = new List<string>();
Bitmap currentImage;
Bitmap placeHolder;
public Form1()
InitializeComponent();
convertingArrayToList();
startUpData();
string sourceFile = @"C:\Users\Jonah\OneDrive\My Programming Projects\Scanned Picture Organizer Project\Test Pictures";
string destinationFile = "";
private void moveButton_Click(object sender, EventArgs e)
private void startUpData()
//placeHolder = new Bitmap(folderContentList[0]);
//currentImage = (Bitmap)placeHolder.Clone();
// Image loadImage = new Bitmap(pictureClones[0]);
// currentFilePictureBox.Image = loadImage;
int numberOfFilesLeft = folderContentNames.Length;
foreach (string name in folderContentNames)
fileNamesListBox.Items.Add(name);
fileNameTextBox.Text = folderContentNames[0];
numberOfFilesLeftTextBox.Text = numberOfFilesLeft.ToString();
///loadImage.Dispose();
//FileStream currentImage = new FileStream(folderContentList[0], FileMode.Open, FileAccess.Read, FileShare.ReadWrite);
private void convertingArrayToList()
foreach (string listName in folderContentNames)
folderContentList.Add(listName);
private void selectingImageFromListBox()
private void updateImageBox()
Bitmap currentImage = new Bitmap(folderContentList[0]);
currentFilePictureBox.Image = currentImage;
currentImage.Dispose();
private void updateListBoxFileName()
fileNamesListBox.Items.RemoveAt(0);
fileNameTextBox.Text = folderContentList[0];
// numberOfFilesLeftTextBox.Text = numberOfFilesLeft.ToString();
private void historyPictureBox_Click(object sender, EventArgs e)
destinationFile = @"C:\Users\Jonah\Desktop\Scan Project Testing\Test Test\";
File.Move(folderContentList[0], destinationFile + System.IO.Path.GetFileName(folderContentList[0]));
folderContentList.RemoveAt(0);
updateImageBox();
updateListBoxFileName();
when I first start the program the first picture displays, but when I trigger historyPictureBox_Click(), it does that error again. Another things is that I already looked at that link and it didn't help.
I just super confused, I would like your help on this.
Thanks,
Thor Orb -
Can't access to Face Time
These questions are asked long back by I pad users ,but this i pad support team is not giving proper answer to me ,they r cheater ,just they r sending me to community and find the answer yourself. They r playing with the customers,by not giving
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I keep getting an error message that says the ipad cannot be backed up
I am a new ipad user so perhaps that may be the issue but I have tried to research the message I keep receiving when I try to back up my ipad to the icloud.
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Thanks from an ipad newbie!It doesn't sound like you are doing anything incorrectly from what I can see. Have you tried restarting the iPad and then see if you can backup?
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button. -
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