I keep getting an error while trying to access the service

I keep getting an error while trying to access the service

Can you try to use ExportPDF directly on the website https://cloud.acrobat.com/exportpdf
[topic moved to ExportPDF forum]

Similar Messages

  • "error while trying to access the service"

    I am trying to convert a pdf file to an excel file.  I get a completely unhelpful message that says  "error while trying to access the service" .
    What does this mean and how do i fix it?

    Hi sd433m,
    Thank you for posting on the Adobe forums. If you are already subscribed to the service, kindly try the steps mentioned below.
    1) Open Adobe Reader  Edit>preferences
    2) Go to Adobe Online services>change the email address to the one you have subscribed the service with
    3) Go to identity> change the email address there as well
    4) Click OK
    5) Restart the Adobe Reader and try to access the service again.
    If you have not subscribed to the service please do that as, we do not offer trial for Create PDF.
    Thanks,
    Vikrantt Singh

  • Im trying to convert a PDF into an excel document and I keep getting an error message that reads "An error has occurred while trying to access the service". WHat am I doing wrong?

    Im trying to convert a PDF into an excel document and I keep getting an error message that reads "An error has occurred while trying to access the service". WHat am I doing wrong?

    it seems my subscription had expired so I signed up again.. It was still having trouble so I repeated the sign up process again.. Then it worked perfectly.. Unfortunately, I think I just subscribed twice and need to cancel one of them. Ugh. Such a pain when I'm trying to get this project completed. I'll be canceling at least one of the subscriptions in the morning. Adobe is not my favorite company right now. None of this was intuitive. And trying to get help was an absolute waste of an hour.
    Regards,
    Nathaniel
    [removed by moderator]

  • I keep getting an error while trying to reinstall itunes?

    I am trying to reinstall itunes and i am having an issue. I keep getting an error while trying to install and I keep getting very far but I always seem to end up with this.
    "Could not open key
    UNKNOWN\Components\DA42BC89BF25F5BD0AF…
    \b25099274a207264182f8181add555d0.
    Verify that you have sufficient access to that key, or contact your support personnel"
    I was attempting to reinstall due to an error message appearing when I opened itunes
    "Itunes requires a newer version of Apple Mobile Device Support Please uninstall
    both Apple Mobile Device Support and iTunes, then install iTunes again."
    I have tried a few solutions and for the first error when installing one was an attempt at editing a registry file which I do not think succeeded because I am running windows 8 and was being directed for windows 7.

    "Could not open key
    UNKNOWN\Components\DA42BC89BF25F5BD0AF…
    \b25099274a207264182f8181add555d0.
    Doublechecking. Have you tried the following user tip?
    "Could not open key: UNKNOWN\Components\[LongStringOfLettersAndNumbers]\[LongStringOfLettersAndNumbe rs]" error messages when installing iTunes for Windows

  • I keep getting the message"an error occurred while trying to access the service".  does anyone know what i need to do to resolve this problem.  I am trying to convert apdf file for msword?

    I keep getting the message"an error occurred while trying to access the service".  does anyone know what i need to do to resolve this problem.  I am trying to convert a PDF file for ms word?

    Adobe Reader is free; but you may have paid for the ExportPDF service.
    Contact Adobe Customer Care and click on the Still need help? button to chat with an agent.
    [topic moved to ExportPDF forum]

  • I cannot convert my pdf files to word. I keep getting an error message that "an error occurred while trying to access the service"?

    I cannot convert my pdf files to word. I keep getting an error message that "an error occurred while trying to access the service"?

    See if anything in here helps: https://forums.adobe.com/docs/DOC-1831
    [topic moved to ExportPDF forum]

  • I keep getting "An error has occurred while trying to access the service".

    I'm using Adobe Reader to convert pdf. to word for the first time.  I keep getting "An error has occurred while trying to access the service".  My subscription has gone thru and I am signed in.  Help!  I need to start using this ASAP

    Can you try to use ExportPDF directly on the website https://cloud.acrobat.com/exportpdf
    [topic moved to ExportPDF forum]

  • Keep getting error message"an error occured while trying to access the service"

    I convert a pdf file to word every week, but today I keep getting the following error message
    "an error occurred while trying to access the service"
    Why is this happening?

    [topic moved to Acrobat.com Services forum]

  • I keep getting network error while trying to download itunes

    i keep getting network error while trying to download itunes

    Hey temuera,
    Thanks for the question. I understand you are experiencing issues downloading and installing iTunes for Windows. Along with the following article, you may want to attempt downloading with an alternate browser:
    Trouble installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/HT1926
    Thanks,
    Matt M.

  • I am using Adobe Reader with paid up service through May 2015.  When I attempt to convert a file from PDF or to PDF, I get the message "An error occured while trying to access the service.  What do I need to do to access the service paid for?

    I am using Adobe Reader with paid up service through May 2015.  When I attempt to convert a file either to PDF or from PDF, I get the error message, "An error occurred while trying to access the service".  What do I need to do to get access to the service I have paid for?

    Hi DeaconTomColorado,
    Please see "Error occurred when trying to access this service" when logging on to Acrobat.com.
    Adobe has just released an update to Adobe Reader, so if you're accessing the service via Reader, please let us know whether the update helps resolve the issue.
    Best,
    Sara

  • I keep getting an error when trying to receive the new update iOS7 on iPhone5.  Any suggestions?

    I keep getting an error when trying to receive the new update iOS7 on iPhone5.  Any suggestions?

    Do the update using iTunes on your computer.
    Plug your iPhone into iTunes (current version), let it sync, then click "Check for Updates" on the iPhone's summary page in iTunes.

  • In attempting to export a simple 1-page PDF file to Microsoft Word, I incessantly get the following error message:  "An error occured [sic] while trying to access the service."  Nothing on any of the community forums has helped in any way.  I have downloa

    In attempting to export a simple 1-page PDF file to Microsoft Word, I incessantly get the following error message:
    "An error occured [sic] while trying to access the service." 
    Nothing on any of the community forums has helped in any way. 
    I have downloaded a free trial of Acrobat XI Pro  --  and that too makes no difference.

      while trying to access the service." 
    That'd be associated with trying to connect to the server(s) for one of the Adobe online subscription services.
    (Edit PDF or PDF Pack)
    These online services are separate and independent of the desktop application Acrobat.
    It appears that you have had / are having internet connection issues.
    Be well...

  • An error occured while trying to access the service

    i'm continually having issues with trying to convert my files from PDF to excel.  I keep on getting the error message "An error occured while trying to access the service" with no real explanation as to what is wrong.  I've tried several times on several different computers, logging on and off, changing users...same message everytime.  I have a time sensitive project to complete, and can't get it done if this conversion can't be done.  HELP!

    Hi J,
    Here are a couple documents that may assist you:
    'Getting started' guide
    FAQ
    Let me know if those help!
    Kindest regards, Stacy

  • An error occurred while trying to access the service when trying to access adobe send since feb 28

    I have been trying to access my adobe send to send some files keep getting error message : an error occured while trying to access the service"
    everything was fine up until yesterday...

    Is that "SendNow"? If so you may get better help in the SendNow forum here: http://forums.adobe.com/community/sendnow

  • An error occurred while trying to access the service?

    I'm trying to convert a PDF into Excel but I get the message 'an error occurred while trying to access the service'.
    I have tried logging into my Adobe account online and doing it within there, but once I have exported the file and pressed 'convert' it simply says 'conversion failure' with no explanation.
    My subscription is still valid, so I don't see why the problems?  Has anyone else had this issue and managed to fix it?  I get the error message regardless of whether I'm trying to convert to Word or Excel.
    Any ideas greatly appreciated!!
    Thanks
    Sophie

    Hi SHurcs,
    I'm sorry that you're having such trouble with your ExportPDF subscription. Does this error occur for one particular file, or with any file that you try to convert? What operating system and browser are you using?
    To get us started, here are a few things that you can try:
    In Reader, sign out, and then sign back in.
    Use a supported web browser:  http://www.adobe.com/acom/systemreqs/
    Clear the browser cache.
    If you're using a networked computer, make sure that there are no firewall/proxy settings that prevent you from uploading files to the Internet.
    Make sure that the files you're trying to convert are within the file-size limits for ExportPDF (100 MB).
    If the problem persists, please let us know, and tell us a bit more about the files that you're converting.
    Best,
    Sara

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