I keep getting the error message "could not open a scratch file because the file is locked" even after resetting my preferences. I have to use Ctrl, Alt, Shift to start photoshop every time

I'm unable to start Photoshop without holding down Ctrl, Alt, Shift each time I open it. Also Lightroom is now unable to open photos in Photoshop. I'm at a loss as to how to fix this.

Hi there! Because the forum you originally posted in is for beginners trying to learn the basics of Photoshop, I moved your question to the Photoshop General Discussion forum, where you'll get more specialized help.
To help others help you, please read through this article and provide any additional relevant details.

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