I left my 4s in the car for apprx 35 mins in 35 degree weather and the phone completely shut off and won't turn back on. the battery was fully charged
i left my 4s in the car for apprx 35 mins in 35 degree weather and the phone completely shut off and won't turn back on. the battery was fully charged. please help it is my only ways of communicating beyond my macbook
It probably overheated and shut down. Hold the HOME and SLEEP buttons until an Apple logo appears. This will take 10 to 15 seconds of holding both buttons.
Similar Messages
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I was playing music and all the sudden my ipad turned off and will not turn back on.THe batterie was at 80% and this has never happened before, it still won't turn on even when charging
WHat do i do?Does a Reset work? Mostly unlikely! [Hold the Home and Sleep/Wake buttons down together for 10 seconds or so (until the Apple logo appears) and then release. When the screen goes blank then power ON again in the normal way.] It is 'appsolutely' safe!
See here http://support.apple.com/kb/HT1808
Note the sentence commencing, 'If you restore from a different computer.... ' down near the bottom of the page. -
I don't know how to fix my phone
See this
If you can't update or restore your iOS device -
My iPhone 5s won't turn on. Its battery was drained for more than a month. I tried charging it for more than an hour then pressed reset but it still won't turn on. What could be the problem?, My iPhone 5s won't turn on. Its battery was drained for more than a month. I tried charging it for more than an hour then pressed reset but it still won't turn on. What could be the problem?
You said "reset," so Meg assumed that's what you did. But "reset" is not a button; to reset the phone you must hold the HOME and SLEEP buttons at the same time until an Apple logo appears. You may have to hold for up to 30 seconds, and if the battery was completely drained, you will have to restore iOS using iTunes on your computer.
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My phone keeps shutting off and saying "connect to iTunes." So I did and nothing happened. it says to restore it but I want to keep all my messages and photos etc i just want it to turn on so i can sync it and then ill restore it. sometimes the screen stays black but the light will come on or it will just keep restarting. please help
Hello JD_NINJA,
Thanks for using Apple Support Communities.
Error 9006 when restoring your iOS device indicates that there is security software on your computer which is preventing connection to the Apple server or your device. To troubleshoot this issue please follow the directions below.
Check your security software
Related errors: 2, 4, 6, 9, 1611, 9006. Sometimes security software can stop your device from communicating with either the Apple update server or with your device.
Check your security software and settings to make sure that they aren't blocking a connection to the Apple servers.
Get help with iOS update and restore errors - Apple Support
When restoring your iPhone, please make sure to follow the directions in the link below to properly restore.
Restore your device from an iCloud or iTunes backup - Apple Support
Take care,
Alex H. -
My phone randomly shut off. When I turned it back on it said it needed to restore, to plug it into itunes. When I did, and tried to restore it, it failed with a code 21. I have followed all the instructions, it still isn't working. I've uninstalled and reinstalled all that the steps told me to, I've updated everything in my computer. I don't know what else to do. My phone will just show the apple sign and the itunes plug in sign.
Hey Carolefromthelou,
The following link will provide steps on how to best remove all traces of iTunes from your PC and then reinstall it:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
Welcome to Apple Support Communities!
Best,
Delgadoh -
My new macbook pro 13" just died and i can not turn it on. When i connect the power cort it also does nor charge. No light is commong on. I was working on battery power when it died and the battery was fully charged. What is the problem?
Take it back to the Apple Store for repair since it's still in warranty.
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The Ipad Air was working fine - then it went blank. It will not turn on again. It was fully charged It is less than 2 months old.
A reset may help. Tap and hold the Home button and the On/Off buttons for approximately 15-20 seconds, until the Apple logo reappears. When the logo appears, release both buttons.
No content is affected by this procedure. -
We bought the new iphone 5s when they came out from at&t and my dad has completely shut off and won't do anything? It has not been in ANY water or anything else that could have caused this.
Try to reset the device:
Device Reset (won't affect settings/data/music/apps/etc)
1. Press and hold (& continue to hold) BOTH the Sleep/Wake button & the Home button.
2. Continue to hold BOTH (ignoring any other messages that may show) until you see the Apple logo on the screen.
3. Release BOTH buttons when you see the Apple logo and allow the device to boot normally. -
My Phone Just Shuts Off and won't come back on unless hooked to a power source. I've got all the updates and all apps are closed out.
Most likely a bad battery.
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Whilst using my laptop it powered off unexpectedly and won't come back on. Ive tried connecting it to the powere adaptor but it's not charging Nd is still off. Battery was fully charged before it went off. Please what can I do?
Try resetting the SMC http://support.apple.com/kb/ht3964
Try resetting NVRAM/PRAM http://support.apple.com/kb/ht1379 -
so i had a full battery on my iphone and it just shut off and now it will not turn on it has no water damage nothing
Restart iPhone: Hold down the Sleep/Wake button and the home button together until the apple logo appears (ignore the ON/OFF slider) then let both buttons go and wait for phone to restart (no data will be lost).
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My boyfriend and I both have iphone4's and we both did the 7.3 update this morning. My phone is still working properly but his just shut off after he'd taken a call and now he can't get it to turn back on. Coincidence? He's not dropped it or gotten it wet and he literally had just hung up from talking to me when it stopped working.
Anyone else having issues? Thoughts?
Thanks!NO, but he can try a reset, hold down the home/sleep button together until you see the apple logo and then release, then wait for the phone to boot back up.
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iPhone 5s won't turn on is it killed?
I've had the same thing happen to me when an app starts to lag, shutting it off will burn it on the screen, not allowing you to enter your passcode for the Iphone. It is frustrating but do as @kb1951 said. It worked for me.
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hi all,
this morning my iphone 4 turned itsle foff and is fully charged but will now not turn back on and the pc will not recognise it.
its a business phone and is very important can anyone help please?Also This Link may be of Value:
Device not recognised
For PC
http://support.apple.com/kb/TS1538
Cheers,
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