I left my macbook pro closed and when I came back the screen had a huge crack all over the screen, anyone know why this could have happened?

Someone dropped something onto your computer.
Someone pressed on the closed computer.
Someone placed heavy objects on your computer.
We can only guess since the someone was not us and we were not there when it happened.

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Cursor arrow gone from solid black to having white lines go through it and trackpad is not working properly in mail and adobe acrobat - anyone know how this could have happened and how to solve it?

Can anyone help me? Concerned that I may have some kind of malware. My cursor arrow and trackpad are behaving strangely, The cursor used to be a solid black arrow but now seems to have horizontal white lines running through it. The trackpad does not function normally either. For example, when I use my trackpad to scroll up and down in mail it sometimes works and sometimes does not. In adobe acrobat it sometimes does not work. In facebook, the cursor does not line up behind the menu keys as it should.
Any one know how this might have happened and how I can stop it?

Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you boot, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal boot may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, reboot as usual (not in safe mode) and verify that you still have the problem. Post the results of the test.

My apple id has been disabled. I have set a new password and it still does not work. Does anyone know why this would have happened. About 6 months ago someone hacked my itunes account so I set a new password.

My Apple ID has been disabled. I have set a new password, but it still is saying disabled. About six months ago my itunes was hacked. Itunes replaced the money, but now I am cannot get in. Is there anyone who might be able to help me out? Thanks

What did itunes support tell you?
If you did everything it says then you contacted them.
From the article you linked:
If the issue persists, you can visit iCloud Support, iTunes Support, Apple Print Products, or contact AppleCare for further assistance."

When I publish a movie using Captivate 6 I sometimes get a slide that is overlayed with part of a previous slide. Does anyone know why this might be happening and what I can do to prevent it?

When I publish a movie using Captivate 6 I sometimes get a slide that is overlayed with part of a previous slide. Does anyone know why this might be happening and what I can do to prevent it?

Which version of 6? Check the slide quality, if it is at Low, push it to High or Optimized. Then uncheck all compression settings in Preferences, Project, SWF Size and Quality.

I am currently studying abroad in Italy and my imessage has been working with wifi up until now. I just wen to PAris for the weekend and when I came back it says that Imessage is waiting for activation. How do I fix this? Thanks!

I am currently studying abroad in Italy and my imessage has been working with wifi up until now. I just wen to PAris for the weekend and when I came back it says that Imessage is waiting for activation. How do I fix this? Thanks!

If iMessage has become deactivated on your iPhone, which, apparently it has, the phone will need to send an SMS to activate it again. Therefore, you'll need a cellular connection.

My copy and paste functions are not working, does anyone know why this might be happening?, my copy and paste functions are not working, does anyone know why this might be happening?

my copy and post functions are not working, does any one know why this may be happening and what I could do to fix it? Thanks!

Have you tried rebooting?

Hi, my Macbook Pro just shut down for no reason. Before, there were black lines all over the screen. Then it shut down and it started to make beeps (3). What can I do?!

I was using my computer just as usual, I was on Microsoft Words and doing lectures on the Internet. Then, out of nowhere, the screen froze and black lines appeared all over the screen and the computer shut down. The screen was all black, but I think it was still open because my laptop was doing sounds, three beeps. When it beeps, the little light that shows you when your laptop is open is bright, so the beeps and the light are synchronized. AND I DON'T KNOW WHAT TO DO, help me!!!

There is a hardware problem. Possibly bad RAM. Please make a Genius Appointment and take it in for service.

Hello; The Firefox program is taking long to load, or to open a new window; new tabs and pages load fine, but any new window can take up 1 minute to load; do you know why this could be happening? thanks for the help

It happens at any time; when starting the computer or hours later; the computer is one year old, it has not many programs installed, the starter config is rather clean, there is nothing eating the computer resources, the hard disk is defragmented and the only add-on I use is the ad-block plus

Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
*https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes
A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
*https://support.mozilla.com/kb/Server+not+found
*https://support.mozilla.com/kb/Firewalls

I left my iPhone on top of my car. At about 50mph it fell off. It had spider web cracks all over the back and a small section of the front. But it still works perfectly. Thanks for making such a tough phone!

I found my iPhone on the side of the on-ramp thanks to "Find my iPhone". It was within 5 feet of where it had been tracked.

I long ago gave-up on Apple Support Communities as a source of technical info, and instead drop-by from time-to-time for entertainment purposes.
Thanks for the great story!

My App Tabs aren't saving when I close Firefox, they're gone when I re-open. Anyone know why this might be happening?

Just downloaded Firefox 5 and love the App Tabs concept. I right click, Pin as App Tab, then close Firefox. When I re-open it, there aren't any pinned App Tabs.

App (pinned) tabs and Tab Groups (Panorama) are stored as part of the session data in the file sessionstore.js in the Firefox profile folder.
* http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox
* http://kb.mozillazine.org/sessionstore.js
* http://kb.mozillazine.org/Session_Restore
Make sure that you do not use [[Clear Recent History]] to clear the "Browsing History" when Firefox is closed because that prevails and prevents Firefox from opening tabs from the previous session.
* https://support.mozilla.com/kb/Clear+Recent+History
It is also possible to use:
* [http://kb.mozillazine.org/Menu_differences Firefox/Tools > Options] > General > Startup: "When Firefox Starts": "Show my windows and tabs from last time"

How come my Ipad suddenly doesn't want to connect to the wi-fi anymore? The server stopped for a few minutes and when it came back on, my ipad lists it as available, but says it's impossible to join.

the connexion wi-fi was working fine. Suddenty, the server stopped for a few minutes and when it came back on, I had no trouble using the internet on my laptop, but myIpad won't connect. The wi-fi is listed, but it says impossible to connect. I tried turning off the ipad, but the problem is still there.

Go through some basic troubleshooting steps.
Settings>WiFi>Off, restart the iPad and turn WiFi on again.
Settings>WiFi>Tap the blue arrow next to your home network name>Forget this Network, Restart the iPad and then try to join your network again.
Settings>General>Reset>Reset Network Settings. Restart the iPad and try to join your network again.
Finally, you can try rebooting the router. Unplug it for about 30 seconds and then plug it in again.

As we were instructed I attempted to download the new Adobe Cloud to replace Adobe CS6 as it is about to expire. It had been downloading for about an hour when I lost power due to a storm. It was only off 20 minutes. When it came back up it had stopped b

As we were instructed I attempted to download the new Adobe Cloud to replace Adobe CS6 as it is about to expire. It had been downloading for about an hour when I lost power due to a storm. It was only off 20 minutes. When it came back up it had stopped because my internet of course was also off. Now I have tried to do it again and it tells me “that number has already been approved and uploaded” However, it has not because I do not have the cloud programs yet. I still have my CS6 but I am not sure what to do from here. Can you assist with this please?

After admittedly only a quick read the one thing you don't say is how you are trying to make this move. Most people with moving library issues do it the wrong way. Plenty of web sites tell you how to do it the wrong way.
If the iTunes application is started before the drive with the library is fully mounted and awake iTunes will revert back to the internal drive.

My Macbook pro Early 2008 is randomly slow at starting up and when I am backing up to my time capsule I am receiving the following message 'Time machine could not complete the backup. '' ''The backup disk image ''/Volumes/name time capsule/ my name MacBoo

My Macbook pro Early 2008 is randomly slow at starting up and when I am backing up to my time capsule I am receiving the following message 'Time machine could not complete the backup. '' ''The backup disk image ''/Volumes/name time capsule/ my name MacBook Pro (4).sparsebundle'' could not be accessed (error-1).
Problem started after deleting parrell desktop and window7 ?
Please help?

Look at the more like this column on the right.. this is the most frequently asked question in this discussion area.
Reboot the TC.. restart the whole network if the simple reboot did not work.. start in order. modem.. router/TC.. clients. 2min gap.
Read C12 here. http://pondini.org/TM/Troubleshooting.html

I just bought a macbook pro today and when I try to open iPhoto, it tells me "You can't open the application iPhoto because it may be damaged or incomplete."

I just bought a MacBook Pro today and when I try to open iPhoto, it tells me "You can't open the application on iPhoto because it may be damaged or incomplete." Please assist me.

Pat Di Paolo wrote:
Im sorry to say this did not work for me.
Pat
Why did you mark your post as solved?
You will be better off posting in either the Lion or the iPhoto forum areas as this area is for Macbook Pro issues. You are having software issues.

I just bought my macbook pro 2 weeks ago and have noticed that when I go to start it up, it takes longer to power up than when I first bought it. Does anyone know why this may be and of a fix for it?

I just bought my macbook pro 2 weeks ago and have noticed that when I go to start it up, it takes longer to power up than when I first bought it. Does anyone know why this may be and of a fix for it?

Hi. It could be that the more you pile on the HD, the longer it will take to boot. When I first bought my MBP, it took maybe 30 seconds. But as I began putting more content on the HD, it seemed to take a bit longer to boot. You may also want to consider putting your MBP in sleep mode. That's what I do with mine and it doesn't hurt at all as far as I can tell.

I left my macbook pro closed and when I came back the screen had a huge crack all over the screen, anyone know why this could have happened?

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