I loaded the OS update 10.2.1.2179 on my BBZ10. When I try and share pictures, my phone freezes.

Upon loading the latest OS update for my BBZ10, version 10.2.1.2179, I'm unable to share pictures by text. Already tried a restart and shutdown of my phone. Is there any settings that I need to change? Help!

Before reloading the OS, first do a simple  reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot.
After about 5 mins after the Z10 has rebooted, give the SMS picture sending another try.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code

Similar Messages

  • 've redeemed my itunes card and at the top of the itunes stores it states "$20. in your account" but when i try and purchase a song it still comes up with my billing info and dosent pick up the card at all??

    I've redeemed my itunes card and at the top of the itunes stores it states "$20. in your account" but when i try and purchase a song it still comes up with my billing info and dosent pick up the card at all?? plz help me

    If the amount of the purchase is close to $21.07, then you need to take into account taxes may be added.
    If you go beyond the credit from a gift card the balance will be billed to your credit card account.

  • I get the error message in QuickTime "operation stopped the operation is not supported for this media" most times when I try and export an .AVI file as something else (.m4v). I have not touched the file in any way (no trimming, clipping or other editing)

    I get the error message in QuickTime "operation stopped the operation is not supported for this media" most times when I try and export an .AVI file as something else (e.g. .m4v). I have not touched the file in any way (no trimming, clipping or other editing), all I want QuickTime to do is export the file in a compressed format. Bizzarely, if I shutdown and open QuickTime many times I can occasionally export a clip as another format (maybe one in 10 times). I have seen that other users have had a similar problem after clipping files in QuickTime but this seems to be a slightly different bug in that all I do is open the file and then try and export the file as is - either way, this is a very annoying bug

    @Z_B-B, thank you for taking the time to respond to my cry for help. However, the link you supplied does not address the problem: I am not trying to export from Final Cut Pro to QuickTime, I am trying to export from QuickTime to the rest of the world (like people's iPhones and Ipads) in .m4v format (so I am not emailing my freinds such huge files).
    If I were to spend hundreds of Dollars on a copy of Final Pro I could export directly from there and not have to bother with QuickTime, but I do not take enough video clips to justify the cost. I must say that I never had any of these problems before I decided to switch from Snow Leopard to Mountai Lion.

  • When I try and share to anything, I get "This item cannot be shared while it is still referencing media on the camera."

    When I try and share to anything such as a File or iTunes, I get "This item cannot be shared while it is still referencing media on the camera."  I've tried to consolidate all media but I'm not sure what else to try here.  If I remove the memory card from my Mac, then the project/movie I made can't "see" the clips.  Any ideas?

    Hit Command-9 to open the Background Tasks.
    Is anything active?
    Al

  • When i try and share my video it says failed above the progress lineprogress line

    I try and share my video to youtube, the line come up that usually does but it says failed avove it

    Clear the cache and the cookies from sites that cause problems.
    "Clear the Cache":
    * Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
    "Remove the Cookies" from sites causing problems:
    * Tools > Options > Privacy > Cookies: "Show Cookies"

  • Has anyone else experienced an issue since the newest update that when you try and minimize your firefox, it freezes up and then refueses to even respond?

    This issue happens to me randomly at times. I'll be using Firefox when I try to minimize something, this causes any tabs or multiple pages of Firefox I have up to automatically freeze and won't even respond. They don't even turn a faint color and tell you (Not Responding). The only way I get it to do anything is by opening my task manager and have to forcefully shut down Firefox and then restart it. The problem is, when this happens, Firefox never tries to bring back the pages I had up, so anything I had up I have to personally go off and find again.

    Try this:
    Go to System Preferences - Bluetooth. Delete the keyboard from the list of devices by pressing the "-" button. Take the batteries out of the keyboard and reinsert them. In Bluetooth Preferences press the '+" button to add the new device. If the keyboard begins to pair, click the word "pair" and type in the passcode. Press return. The keyboard is now paired.
    If the mouse is not pairing, try this: shut down the computer completely, unplug any USB mice, then turn off the power to the bluetooth mouse.  ONce the computer starts up again, wait for the pop-up looking for a mouse.  Turn on the power to the bluetooth mouse.  It should work normally now.

  • I am trying to load a 2006 package in cd form onto my apple mac when I try and down load it it comes up in like foreign script, and says does not operate dos, can anyone help I am a lot of a novice. grateful - Carol

    Yes Im a lot of a novice so be patient with me lol I am trying to put a 2006 Edition of a weight programme on my laptop, but when I down load it it just comes up in weird script and says cannot operate in Dos mode can anyone help.
    Thanks

    Welcome to Apple Support Communities.
    Sounds like you have a program designed to run on Microsoft Windows, or even older (1980's) MS-DOS, rather than Mac OS X. If you have Windows on your Mac installed via Boot Camp, try booting into Windows first, and then loading the CD.  If you don't have Windows, it's probably cheaper to buy a new program designed for Mac than to purchase a copy of Windows (US$120 or more), not even knowing for certain if your old program will run.

  • Since loading the new version of Firefox it will not open. When I try to download Firefox 4 or older versions I get a messase that says I must close Firefox first. Everything else is closed!

    A new version of Firefox downlaoded the other day and now Firefox will not open at all. I tried to redownload version 4 and an earlier version (3.6) but I get a message that says that "Firefox must be close first in order to continue". There was no other box open at that time. What can I do to get Firefox to work?

    Hey, thanks for the info. Upon further reading into the help section, I realized that I had to uncheck spybot tea timer to get the downloads to save & open. Wish I had read that a couple of months back... Works fine now anywho, thank you for your response.
    Have a good one!

  • My I phone was down loading the latest update to O S 7.o and it froze showing an I tunes icon and the wire connection to the charger. My phone is not working now.

    My I phone was down loading the latest update to OS 7.0 and it froze showing an I tunes icon, and an arrow pointing to the cord used to charge and download.
    I can't use the phone now its frozen in this screen.

    Hello, Indy car fan. 
    Thank you for visiting Apple Support Communities.
    When experiencing issues restoring or updating an iPhone, here are the best articles to go through.  If you received a specific error number when restoring, see the section labeled Get more help in the second article below.
    If you can't update or restore your iOS device
    http://support.apple.com/kb/ht1808
    Resolve iOS update and restore errors in iTunes
    http://support.apple.com/kb/ts1275
    Cheers,
    Jason H.

  • I down loaded the latest update for itunes and now it says Ive lost MSVCR80.dll and don't know how to repair it

    When requested I tried to down load the latest update for itunes and now I cant open itunes as it says Ive lost the MSVCR80.dll file and I don't know how to repair it.
    I've tried re-installing as the error message instructed but that hasnt worked.
    Can anyone help?

    Try the following user tip:
    Troubleshooting issues with iTunes for Windows updates

  • HT1766 I have an I pad Mini. Since i down loaded the new update ISO 7, my I Pad is not running certain media files either from Chrome or Safari browser. I called technical support but they failed to provide any help stating the media files may not be comp

    I have an I pad Mini. Since i down loaded the new update ISO 7, my I Pad is not running certain media files either from Chrome or Safari browser. I called technical support but they failed to provide any help stating the media files may not be compctable with new soft ware. I do bnot agree with their finding because i have I phone with ISO 7 updated soft ware and same files run on my I phone but not on I Pad. This was working fine before updating new software. This device is useless for me if i can not watch the program that i bought this for. I want device to replaced or taken back by the company. Thank you

    Here are the iPad Mini specifications:
    iPad mini - Technical SpecificationsNov 1, 2012
    The specifications explain exactly what types of files are supported under "TV and Video".

  • After down loading the latest update the iPad wifi has difficulty connecting even though a good signal is present

    After down loading the latest update the iPad wifi has difficulty connecting even though a good signal is present

    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    Additional things to try.
    Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    If none of the above suggestions work, look at this link.
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • HT201412 Perfectly fine working iPad and I attempted to load the software update provided for settings. Now, all I get is a black screen with an, on again, off again apple. Restore? iTunes doesn't even recognize the device. Force quit does nothing. Now wh

    Hello,
    Perfectly fine working iPad and I attempted to load the software update provided for settings. Now all I get is an on again off again apple. Attempted hard reset to no avail. iTunes no longer recognizes the device. So......? what? how? where?
    Thanks, Richard

    And one more point, I am not an Apple user. This is my first experience and have had to learn as I go. So any explanations please break it down for a noob. I am fairly computer geeky but when it comes to Mac or Apple or iAnything... I have zero experience.

  • HT4528 I loaded the iphone update and now my gmail does not sync.  I get a message that imap cannot connect.  All my setting are the same and correct.  Thoughts.

    After loading the iphone update, I get a message that imap.gmail.com is not resopnding.  All my setting are the same and are correct.  My gmail works on my ipad. Thoughts.

    Same thing happened to me.  Called Verizon, they had me run updates and resync to the local tower (*228, option2).  Took about 15 minutes over the phone to correct.

  • Error on install then... A problem occurred while loading the system update"

    Hello,
    I have a ThinkPad X40. I tried to reformat it using the recovery partition, but that failed... great system huh? Anyway, i installed Windows XP using a different CD and i tried to install the ThinkVantage System Update and got an Error 1722.
    There is a problem with this Windows Installer package. A progam run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action StartSuService.EXE, location: ...\startsuservice.exe "
    It had placed an executable entry in my start menu, so i tried to run it and got "A problem occured while loading the system update......" which seems to have been experienced by a lot of people. Looks like i'm at a dead end here as well... So far the Laptop has been fine with everything apart from lenovo software...
    Any help would be greatly appreciated,
    Joe

    hello
    hear is the link for your thinkpad software check it out 
    thinkpad software downloads
    Cheers and regards,
    • » νιנαｿѕαяα∂нι ѕαмανє∂αм ™ « •
    ●๋•کáŕádhí'ک díáŕý ツ
    I am a volunteer here. I don't work for Lenovo

Maybe you are looking for